Inspection Reports for
Ellore Senior Living
2350 Calle De Luna, Santa Clara, CA 95054, CA, 95054
Back to Facility ProfileCitations (over last year)
Citations (over last year)
0 citations/year
Citations are regulatory findings recorded during state inspections.
Same as California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Census: 27
Capacity: 303
Citations: 0
Date: Aug 25, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-05-22 regarding multiple allegations including pest infestation, staff hygiene, hand hygiene, staffing ratios, soiled undergarments, and unkempt resident bedrooms.
Complaint Details
The complaint included allegations of pest infestation, poor staff hygiene during food preparation, failure to perform hand hygiene before and after resident care, unbalanced staff-to-resident ratios in the memory care unit, soiled resident undergarments, and unkempt resident bedrooms. After multiple inspections and staff interviews, all allegations were found to be unfounded.
Findings
The investigation found no evidence to support the allegations. Facility staff were observed to maintain proper hygiene, adequate staffing ratios, and clean resident rooms. Pest control measures were in place and no pests were observed. Resident care plans and records showed appropriate care was provided. The allegations were determined to be unfounded.
Report Facts
Facility capacity: 303
Census: 27
Complaint received date: May 22, 2025
Staff to resident ratio: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Simranjit Rai | Licensing Program Analyst | Conducted the complaint investigation and inspections |
| Romeo Manzano | Licensing Program Manager | Oversaw the complaint investigation report |
| Slyvia Chu | Executive Director | Facility representative met during inspection and exit interview |
Inspection Report
Original Licensing
Capacity: 303
Citations: 0
Date: Mar 5, 2025
Visit Reason
The visit was a pre-licensing inspection conducted to evaluate the facility's readiness for licensing and to ensure compliance with applicable regulations prior to granting a license.
Findings
No issues were noted during the pre-licensing inspection. The facility was found to be ready for licensing with proper safety measures, equipment, and compliance with regulations, though final approval is subject to review by the Central Application Bureau.
Report Facts
Floors: 20
Approved fire clearance capacity: 303
Inspection start time: 900
Inspection end time: 1535
Refrigerator temperature: 35
Freezer temperature: 0
Hot water temperature range: 105.8-119.7
Fire extinguisher inspection date: Jul 29, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joyce Aquino | Administrator | Facility Administrator named in the report and present during inspection. |
| Terry Ervin | Applicant | Applicant present during the pre-licensing inspection. |
| Simranjit Rai | Licensing Program Analyst | Conducted the pre-licensing inspection. |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager on the report. |
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