Inspection Reports for
Emerald Place

Facility Reported Incident Survey IL201146

The facility failed to update service plans and include health-related services needed by residents, affecting three residents. Observations and interviews revealed lack of personalized fall precautions and insufficient engagement activities for residents with memory issues.

Complaint Investigation 2599365/ IL197759 was unsubstantiated. Facility Reported Incident 9/28/25 IL197851 involved sections 295.6000a)13) and 295.6010a)1).

The facility failed to protect residents from sexual abuse by another resident and failed to notify IDPH of the abuse allegations within 24 hours as required.

Complaint Investigation 2597147/IL196764 and Facility Reported Incident IL196743 cited for 295.4040a)c).

The facility failed to follow COVID-19 guidelines for testing residents and reporting to the local health department during a COVID-19 outbreak affecting 16 of 16 residents reviewed. The facility did not conduct required twice-weekly testing after the last positive case on 8/5/25 and failed to report all positive cases to the local health department.

Complaint 2595052/IL193793: Complaint cannot be substantiated. No violations cited.

The establishment was found in compliance with all applicable regulations during the complaint investigation.

The establishment was found to have multiple deficiencies including failure to meet residency requirements for one resident, inadequate disaster preparedness drills, missing CPR certifications for staff, incomplete healthcare worker background checks, incomplete and outdated service plans for residents, and insufficient dementia-specific staff training and staffing levels. Staffing shortages affected resident supervision and safe transfers, with some residents left unsupervised and staff transferring residents alone despite policy requiring two-person assist.

The facility committed to staff education on residency requirements, disaster preparedness drills, personnel CPR card tracking, healthcare worker background checks, service plan reviews, and dementia program training to ensure compliance.

Complaint IL00186424: substantiated violation at 295.3000 a) for short staffing.

The survey substantiated a violation for short staffing at section 295.3000 a). No other deficiencies were cited.

Complaint IL180059/2498878: Deficiency cited. Complaint IL183314/24910549: Deficiency cited.

The facility failed to provide adequate staffing to meet residents' needs, ensure individualized service plans for wound care, and provide dignified, timely feeding assistance to residents requiring physical help.

The facility committed to hiring additional licensed practical nurses and direct care staff, reviewing and educating on service plans to promote wound care, and offering extended dining hours with staff education to accommodate residents needing physical assistance at meals.