Inspection Reports for
GenCare Lifestyle Lynnwood at Scriber Gardens

The complaint investigation involved three complaint numbers (221800, 222515, 223616) concerning failure to respond to resident pain and urinary issues, failure to provide nursing oversight during a resident's decline, and failure to investigate an incident involving residents. The investigation substantiated the allegations with citations issued for failed provider practices.

The investigation found multiple deficiencies including failure to promptly respond to a resident's medical needs resulting in critical care hospitalization, failure to call 911 during a seizure-like episode, and failure to investigate and document an incident involving resident safety. Citations were issued for these failures.

All violations noted during previous related inspections have been corrected. The facility is approved following this inspection.

The complaint investigation referenced complaint numbers 211936 and 212115. Allegations included kitchen remodeling shutdown, use of a makeshift kitchen with propane stoves, failure to follow diet restrictions, lack of kitchen staff, and inadequate housekeeping. The investigation substantiated failures related to kitchen remodeling, unsafe cooking practices, lack of construction review notification, and menu posting. No failed practices were found regarding diet restrictions or housekeeping services.

The investigation found that the facility used a makeshift kitchen with a portable propane stove emitting open flames, which posed fire and carbon monoxide hazards. The facility failed to notify Construction Review Services prior to remodeling and did not prepare or post menus properly. Citations were issued for these deficiencies. No failed practices were identified related to diet restrictions or housekeeping services.

The follow-up inspection found no deficiencies and confirmed that all previously cited deficiencies were corrected. The facility meets Assisted Living Facility licensing requirements.

The Named Resident left the Assisted Living Facility and went missing. The investigation found the facility failed to assess the resident's ability to leave unsupervised. The facility corrected the deficiency and updated the care plan. A consultation was issued under WAC 388-78A-2090 (6)(d).

The facility failed to include in their assessment that the Named Resident was able to leave the facility unsupervised. The facility corrected this failure in assessments of newly admitted residents and updated the care plan accordingly. A consultation was issued under WAC 388-78A-2090 (6)(d).

The complaint investigation involved allegations of a resident having multiple unwitnessed falls with injuries and failure of the facility to report these incidents to the Complaint Resolution Unit Hotline. The investigation found failed provider practice and issued a citation for noncompliance with WAC 388-78A-2630(1)(a).

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to failure to report abuse and neglect were corrected.

The complaint investigation (07/19/2024 through 08/15/2024) involved allegations that multiple residents were sick with symptoms compatible with COVID-19 and the facility failed to quarantine sick residents and report outbreaks to the Department of Health. The investigation found failed provider practices and issued citations for noncompliance with WAC 388-78A-2650 (3) Reporting Fires and Incidents and WAC 388-78A-2371 (1) Investigations.

The follow-up inspection on 10/16/2024 found no deficiencies; all previously cited deficiencies were corrected, including infection control and compliance with applicable laws.

The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected as listed in the report.

The complaint investigation involved allegations that residents experienced long call wait times causing falls and delays in care, and that the facility was short staffed overnight. The investigation confirmed that pendants were unreliable or nonfunctional for three residents, resulting in citations for communication system failures.

The investigation found that the facility failed to provide reliable wireless communication devices (pendants) for three sampled residents, placing them at risk of unmet care needs and potential injury. Citations were issued for noncompliance with WAC 388-78A-2930(1)(b)(i) due to the communication system failures.

All violations noted during previous related inspections have been corrected. The facility was approved following this inspection.

The complaint investigation involved allegations of medication errors, lack of resident identifiers, wandering, locked rooms, inadequate staffing, and absence of an Executive Director. One allegation regarding medication alteration was substantiated with citations. Other allegations were found unsubstantiated or had no failed practice identified.

The investigation found one failed practice related to alteration of medications without physician orders. Other allegations such as wandering, locked rooms, and staffing were found to have no failed practices. The facility corrected the medication error and retrained staff. A new Executive Director was hired.