Inspection Reports for
Melody Living Lake in the Hills Assisted Living & Memory Care

525 Harvest Gate Road, Lake In The Hills, IL, 60156

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5 Reports

2025

Inspection Report — Dec 8, 2025

Annual Inspection
Date: Dec 8, 2025

Visit Reason
Annual Licensure Survey Conducted. Investigation of complaint 25111370 / IL198673 - Unsubstantiated - No violations written.

Complaint Details
Investigation of complaint 25111370 / IL198673 - Unsubstantiated - No violations written.
Findings
The establishment was found to have multiple deficiencies including failure to report serious incidents timely, incomplete physician assessments, inadequate service plans, insufficient dementia-specific staff training, and failure to comply with electronic monitoring consent and signage requirements.

Deficiencies (5)
A2050 (295.2050 Incident and Accident Reporting) - The establishment failed to ensure serious incidents and accidents were reported to the Department within 24 hours of occurrence for resident R2.
A4000 (295.4000 Physician's Assessment) - The establishment failed to ensure residents R2, R3, R4, R8, and R9 had completed comprehensive physician assessments signed by a physician.
A4010 (295.4010 Service Plan) - The establishment failed to ensure service plans addressed all needs and safety concerns for residents R1, R3, R4, R5, R6, and R8, including use of medications, electronic monitoring devices, and outside services.
A4060 (295.4060 Alzheimer's and Dementia Programs) - The establishment failed to ensure all new employees (E7, E8, E10) received four hours of dementia-specific orientation prior to assuming job responsibilities without direct supervision.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure authorized electronic monitoring began only after required consent forms were completed and submitted, and failed to post required signage at building entrances and resident rooms for residents R3, R4, R10, R11, R13, and R14.
Report Facts
Residents reviewed for physician assessment: 9 Residents affected by incomplete physician assessments: 5 Residents reviewed for service plan deficiencies: 9 Residents affected by service plan deficiencies: 6 Employees reviewed for dementia training: 9 Employees affected by lack of dementia training: 3 Residents with electronic monitoring: 6 Residents affected by incident reporting deficiency: 1

Inspection Report — Nov 3, 2025

Complaint Investigation
Date: Nov 3, 2025

Visit Reason
Investigation of Facility Reported Incident of October 28, 2025/IL198312 - no findings.

Complaint Details
Facility Reported Incident IL198312: no findings.
Findings
The establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Inspection Report — Oct 29, 2025

Complaint Investigation
Date: Oct 29, 2025

Visit Reason
Facility Reported Incident of 10/23/25/IL198222

Complaint Details
Facility Reported Incident IL198222: Section 295.4010g)1)2)3) cited.
Findings
The facility failed to ensure service plan interventions were followed for one resident, resulting in improperly changed dressings and potential risk of infection and slow healing.

Deficiencies (1)
A4010 (295.4010 Service Plan) - The facility failed to ensure service plan interventions were followed for 1 of 3 residents reviewed, as dressings were not changed as ordered, posing a substantial probability of harm.
Report Facts
Residents affected: 1

Inspection Report — May 19, 2025

Complaint Investigation
Date: May 19, 2025

Visit Reason
Facility Report Incident Investigations of: 4/3/25/IL190167 - 295.3040 & 295.6000 a)13). 4/20/25/IL190680 - 295.4010.

Findings
The facility failed to complete mandated background website checks for 9 of 10 employees reviewed and failed to follow the service plan related to safety for one resident. The facility also failed to maintain a resident's right to be free from abuse and theft, with one resident's wallet stolen and fraudulent charges made on her credit card.

Deficiencies (3)
A3040 (295.3040 Health Care Worker Background Check) - The facility failed to ensure all mandated website background checks were completed prior to employment for 9 of 10 employees reviewed.
A4010 (295.4010 Service Plan) - The establishment failed to follow the service plan related to safety for 1 of 3 residents reviewed, resulting in an unwitnessed fall due to an unlocked bathroom door.
A6000 (295.6000 Resident Rights) - The facility failed to maintain the resident's right to be free of abuse and theft when a resident's wallet was stolen and fraudulent charges were made on her credit card.
Report Facts
Employees affected: 9 Residents affected: 1 Residents affected: 1

Inspection Report — May 19, 2025

Plan of Correction
Date: May 19, 2025

Visit Reason
This plan of correction answers the survey conducted on 5/19/25 regarding compliance with the Health Care Worker Background Check Act and service plan documentation.

Findings
The facility committed to retain documentation of registry checks, conduct audits of new hires for compliance, and provide education and competency testing for Memory Care staff to ensure adherence to service plans and resident rights.

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