1 Inspection Summary
Inspection Reports Summary
Covers 26 inspections · Mar 2021 – May 2026Visit Reason
This report covers 26 inspections of The Ridge at Sterling from March 18, 2021 to May 6, 2026, including complaint and routine inspections.
Complaint Details
Thirteen inspections were prompted by complaints alleging issues in areas such as Admission, Retention and Discharge of Residents; Resident Care and Related Services; Resident Accommodations and Related Provisions; Buildings and Grounds. Investigations supported some allegations and violations were issued accordingly.
Findings
Across that history VDSS cited 37 violations under 25 distinct standards. 14 of 26 visits ended with violations and 13 inspections were prompted by a complaint.
Violations (29)
22VAC40-73-430-H-1: Facility did not provide a discharge statement to resident and retain a copy in record.
22VAC40-73-290-A: Facility did not maintain a written work schedule with staff names, job classifications, and in-charge indication.
22VAC40-73-150-B-6: Acting administrator operated facility longer than 150 days without licensure.
22VAC40-73-750-B: Resident room lacked required items; bed missing without documented resident refusal.
22VAC40-73-640-A: Medication management plan not implemented to avoid missed dosages and outdated meds.
22VAC40-73-150-B-6: Acting administrator operated facility longer than 150 days without licensure.
22VAC40-73-210-B: Direct care staff did not complete at least 18 hours of annual training.
22VAC40-73-650-E: Resident record lacked signed or dated physician orders or oral order notations.
22VAC40-73-680-D: Medications not administered per physician instructions and medication aide standards.
22VAC40-73-680-I: Medication administration record (MAR) lacked required information on insulin doses administered.
22VAC40-73-680-M: PRN medications not available or properly stored; missing and expired meds found.
22VAC40-73-650-B: Physician orders lacked specific indications for administering PRN drugs.
22VAC40-73-680-D: Medications administered not in accordance with physician instructions; call pendants response delayed.
22VAC40-73-680-I: MARs lacked diagnosis, condition, or indications for drugs administered to multiple residents.
22VAC40-73-450-F: Individualized Service Plans (ISPs) not reviewed and updated at least annually for residents.
22VAC40-73-450-E: ISPs not signed and dated annually by licensee, administrator, or resident/legal representative.
22VAC40-73-680-I: MARs lacked date/time and initials of staff administering medications.
22VAC40-73-640-A: Facility failed to re-evaluate residents' ability to self-manage medications during ISP reviews.
22VAC40-73-680-D: Medication not administered per physician instructions; Gabapentin doses missed and improperly stored.
22VAC40-73-660-A: Scheduled II and abuse-prone drugs not kept in separate locked storage compartment.
22VAC40-73-680-H: Medication administration documentation errors; MAR did not document medication administration times correctly.
22VAC40-73-460-B: Facility did not ensure prompt staff response to resident call pendants; delays over 20 minutes noted.
22VAC40-73-880-B: Portable heating units used improperly without power failure or emergency.
22VAC40-73-870-A: Interior of facility not kept clean and free from rubbish; rubbish and dirt observed.
22VAC40-73-660-A-1: Medication storage area left unlocked and unattended during inspection.
22VAC40-73-560-E: Resident records not kept in locked area; medication office left unlocked and unattended.
22VAC40-73-250-D: Staff tuberculosis risk assessment not current; assessment older than 30 days at hire.
22VAC40-90-30-C: Person made materially false statement on sworn statement or affirmation.
22VAC40-90-30-B: Sworn Statement or affirmation incomplete or missing for some staff applicants.
Report Facts
Violations cited: 37
Distinct standards: 25
Inspections on page: 26
Inspections with violations: 14
Complaint visits: 13
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