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The Ridge at Sterling
Administered by Mary Franck-Rolin, The Ridge at Sterling is a senior living community in Sterling, Virginia, in Loudoun County. The community offers assisted living, independent living, and respite care. Residents receive different levels of support without moving to another community as their needs change.
The 80-bed community currently houses 66 residents, reflecting an occupancy rate of 83%. Staff are available 24 hours a day. Housekeeping and laundry services are included as part of everyday life. Residents can relax in the outdoor courtyard and join in activities and programs designed around their individual interests and needs.
Reston Hospital Center is about 4 miles away, giving residents and families convenient access to nearby hospital care. The neighborhood has a Walk Score of 23. Most errands and outings require a vehicle.
State inspections by Virginia’s Department of Social Services have mainly focused on staff training and medication management documentation. Some inspections found no deficiencies. Families touring The Ridge at Sterling should ask how these areas are managed as part of the community’s daily operations.
Community insights.
About this community
The Ridge at Sterling is administered by Patricia Salao.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 33 deficiencies 13 complaints 18 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total deficiencies (3% above)
• Total complaints (86% above)
• Complaints per year (86% above) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (33% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 33 | 32 | This facility has 3% more total deficiencies than a typical Virginia assisted living residence (33 vs. VA avg 32).↑ 3% worse |
|
Deficiencies per inspection
| 1.8 | 2.7 | This facility has 33% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.8 vs. VA avg 2.7).↓ 33% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 18 | 14 | This facility has had 29% more total inspections than the Virginia average (18 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 29% more |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 13 | 7 | This facility has 86% more total complaints than a typical Virginia assisted living residence (13 vs. VA avg 7).↑ 86% worse |
|
Complaints per year
| 2.6 | 1.4 | This facility has 86% more complaints per year than a typical Virginia assisted living residence (2.6 vs. VA avg 1.4).↑ 86% worse |
What does this home offer?
Pets Allowed
Places of interest near The Ridge at Sterling
2.4 miles from city center
Estimated distance in miles from Sterling's city center to The Ridge at Sterling's address, calculated via Google Maps.
— 4.36 miles to nearest hospital (Reston Hospital Center)
Calculate Travel Distance to The Ridge at Sterling
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Compare Assisted Living around Loudoun County
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Ridge at Sterling | AL IL RC | Sterling | 80
Facility
80
VA AVG
94
Rank
#180 / 311 | Yes |
23
Facility
23
VA AVG
45
Rank
#265 / 336 | Studio / 1 Bed | Patricia Salao |
82.5%
Facility
82.5%
VA AVG
69.8%
Rank
#63 / 249 | 18 | 56%
Facility
56%
VA AVG
59.3%
Rank
#124 / 303 | 8
Facility
8
VA AVG
7
Rank
#226 / 303 | 33
Facility
33
VA AVG
32
Rank
#164 / 248 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#98 / 248 |
| Sunrise at Countryside | AL MC | Sterling (Potomac Falls) | 70
Facility
70
VA AVG
94
Rank
#213 / 311 | Yes |
74
Facility
74
VA AVG
45
Rank
#46 / 336 | Studio / 1 Bed / 2 Bed | Kaitlin Peitz |
87.1%
Facility
87.1%
VA AVG
69.8%
Rank
#40 / 249 | 12 | 58%
Facility
58%
VA AVG
59.3%
Rank
#135 / 303 | 5
Facility
5
VA AVG
7
Rank
#177 / 303 | 32
Facility
32
VA AVG
32
Rank
#161 / 248 | 2.7
Facility
2.7
VA AVG
2.3
Rank
#157 / 248 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
The Ridge at Sterling is located in Sterling, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about The Ridge at Sterling
Is The Ridge at Sterling in a walkable area?
The Ridge at Sterling has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at The Ridge at Sterling?
The Ridge at Sterling's occupancy is 82.5%.
Are pets allowed at The Ridge at Sterling?
Yes, The Ridge at Sterling allows residents to bring their pets.
Who is the administrator of The Ridge at Sterling?
Patricia Salao is the administrator of The Ridge at Sterling.
How many beds does The Ridge at Sterling have?
The Ridge at Sterling has 80 beds.
Has The Ridge at Sterling had any deficiencies?
The Ridge at Sterling has had 33 reported deficiencies according to records from Virginia Department of Social Services (VDSS).
Are there photos of The Ridge at Sterling?
Yes — there are 8 photos of The Ridge at Sterling in the photo gallery on this page.
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