The Ridge at Sterling
Administered by Mary Franck-Rolin, The Ridge at Sterling is a senior living community in Sterling, Virginia, in Loudoun County. The community offers assisted living, independent living, and respite care. Residents receive different levels of support without moving to another community as their needs change.
The 80-bed community currently houses 66 residents, reflecting an occupancy rate of 83%. Staff are available 24 hours a day. Housekeeping and laundry services are included as part of everyday life. Residents can relax in the outdoor courtyard and join in activities and programs designed around their individual interests and needs.
Reston Hospital Center is about 4 miles away, giving residents and families convenient access to nearby hospital care. The neighborhood has a Walk Score of 23. Most errands and outings require a vehicle.
State inspections by Virginia’s Department of Social Services have mainly focused on staff training and medication management documentation. Some inspections found no deficiencies. Families touring The Ridge at Sterling should ask how these areas are managed as part of the community’s daily operations.
About this community
Occupancy
The Ridge at Sterling is administered by Ms. Mary Franck-Rolin.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total deficiencies (3% above)
• Deficiencies per year (3% above)
• Inspections with violations (22% above)
• Total complaints (14% above)
• Complaints per year (14% above) 2 Better Metrics better than Virginia average:
• Deficiencies per inspection (26% below)
• Inspection violation rate (14% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 33 | 32 | This facility has 3% more total deficiencies than a typical Virginia assisted living residence (33 vs. VA avg 32).↑ 3% worse |
|
Deficiencies per year
| 6.6 | 6.4 | This facility has 3% more deficiencies per year than a typical Virginia assisted living residence (6.6 vs. VA avg 6.4).↑ 3% worse |
|
Deficiencies per inspection
| 1.7 | 2.3 | This facility has 26% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.7 vs. VA avg 2.3).↓ 26% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 20 | 14 | This facility has had 43% more total inspections than the Virginia average (20 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 43% more |
|
Inspections with violations
| 11 | 9 | This facility has 22% more inspections with violations than a typical Virginia assisted living residence (11 vs. VA avg 9).↑ 22% worse |
|
Inspection violation rate
| 55% | 64% | This facility has 9 percentage points lower inspection violation rate than a typical Virginia assisted living residence (55% vs. VA avg 64%).↓ 9% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 8 | 7 | This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse |
|
Complaints per year
| 1.6 | 1.4 | This facility has 14% more complaints per year than a typical Virginia assisted living residence (1.6 vs. VA avg 1.4).↑ 14% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on November 24, 2025, found no deficiencies and did not support the facility's self-reported non-compliance with building and grounds standards.
- The October 24, 2025 renewal inspection cited four deficiencies including an acting administrator exceeding 150 days, insufficient staff training, medication management failures, and missing physician orders.
- The September 4, 2025 complaint investigations substantiated multiple medication management violations and lack of clean linens, citing five and one deficiencies respectively in resident care and accommodations.
Places of interest near The Ridge at Sterling
2.4 miles from city center
Estimated distance in miles from Sterling's city center to The Ridge at Sterling's address, calculated via Google Maps.
— 4.36 miles to nearest hospital (Reston Hospital Center)
Calculate Travel Distance to The Ridge at Sterling
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Compare Assisted Living around Loudoun County
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Sunrise at Countryside | AL MC | Sterling (Potomac Falls) | 130
Facility
130
VA AVG
95
Rank
#69 / 371 | Yes |
74
Facility
74
VA AVG
44
Rank
#59 / 449 | Studio / 1 Bed / 2 Bed | Ms. Kaitlin Peitz |
46.9%
Facility
46.9%
VA AVG
70.4%
Rank
#262 / 294 | 15 | 60%
Facility
60%
VA AVG
64.3%
Rank
#183 / 330 | 5
Facility
5
VA AVG
7
Rank
#200 / 330 | 32
Facility
32
VA AVG
32
Rank
#175 / 271 | 2.1
Facility
2.1
VA AVG
2.3
Rank
#152 / 271 |
| The Ridge at Sterling | AL IL RC | Sterling | 80
Facility
80
VA AVG
95
Rank
#214 / 371 | No |
23
Facility
23
VA AVG
44
Rank
#345 / 449 | Studio / 1 Bed | Ms. Mary Franck-Rolin |
82.5%
Facility
82.5%
VA AVG
70.4%
Rank
#83 / 294 | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#162 / 330 | 8
Facility
8
VA AVG
7
Rank
#250 / 330 | 33
Facility
33
VA AVG
32
Rank
#179 / 271 | 1.7
Facility
1.7
VA AVG
2.3
Rank
#118 / 271 |
| Poet’s Walk Leesburg | AL MC RC | Leesburg (Oaklawn) | 68
Facility
68
VA AVG
95
Rank
#255 / 371 | No |
35
Facility
35
VA AVG
44
Rank
#264 / 449 | Semi-Private Studio / Studio / Large Studio | Hanny Kuma |
63.2%
Facility
63.2%
VA AVG
70.4%
Rank
#198 / 294 | 3 | 66.7%
Facility
66.7%
VA AVG
64.3%
Rank
#218 / 330 | 1
Facility
1
VA AVG
7
Rank
#67 / 330 | 6
Facility
6
VA AVG
32
Rank
#48 / 271 | 2.0
Facility
2.0
VA AVG
2.3
Rank
#143 / 271 |
Financial Assistance for
Assisted Living in Virginia
The Ridge at Sterling is located in Sterling, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about The Ridge at Sterling
Is The Ridge at Sterling in a walkable area?
The Ridge at Sterling has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
When does The Ridge at Sterling's license expire?
According to VA state health department records, The Ridge at Sterling's license expires on November 3, 2026.
What is the occupancy rate at The Ridge at Sterling?
The Ridge at Sterling's occupancy is 83%.
Who is the administrator of The Ridge at Sterling?
Ms. Mary Franck-Rolin is the administrator of The Ridge at Sterling.
How many beds does The Ridge at Sterling have?
The Ridge at Sterling has 80 beds.
Has The Ridge at Sterling had any recent deficiencies?
The Ridge at Sterling has had 20 recently reported deficiencies.
Are there photos of The Ridge at Sterling?
Yes — there are 8 photos of The Ridge at Sterling in the photo gallery on this page.
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