The Ridge at Sterling
Assisted Living, Independent Living & Respite Care · Sterling, VA

The Ridge at Sterling

Assisted Living, Independent Living & Respite Care · Sterling, VA

Overview of The Ridge at Sterling

Administered by Mary Franck-Rolin, The Ridge at Sterling is a senior living community in Sterling, Virginia, in Loudoun County. The community offers assisted living, independent living, and respite care. Residents receive different levels of support without moving to another community as their needs change.

The 80-bed community currently houses 66 residents, reflecting an occupancy rate of 83%. Staff are available 24 hours a day. Housekeeping and laundry services are included as part of everyday life. Residents can relax in the outdoor courtyard and join in activities and programs designed around their individual interests and needs.

Reston Hospital Center is about 4 miles away, giving residents and families convenient access to nearby hospital care. The neighborhood has a Walk Score of 23. Most errands and outings require a vehicle.

State inspections by Virginia’s Department of Social Services have mainly focused on staff training and medication management documentation. Some inspections found no deficiencies. Families touring The Ridge at Sterling should ask how these areas are managed as part of the community’s daily operations.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 80 Rank #180 / 311Bed count — State benchmarkedThis assisted living community is ranked 180th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #265 / 336Walk Score — State benchmarkedThis assisted living community is ranked 265th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
23 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #63 / 249Occupancy rate — State benchmarkedThis assisted living community is ranked 63rd out of 249 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 249. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82.5% This home usually has availability
Higher than the Virginia average: 69.8%
Occupied beds
66 / 80

About this community

License Details

Facility TypeAssisted Living Facility
QualificationAssisted Living | Non-Ambulatory

Ownership & Operating Entity

The Ridge at Sterling is administered by Patricia Salao.

Contact Information

Business Hours12:00 a.m - 11:59 p.m., Sunday to Saturday 24 hours a day

Contact The Ridge at Sterling

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
33 deficiencies 13 complaints 18 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 3 Worse Metrics worse than Virginia average:
• Total deficiencies (3% above)
• Total complaints (86% above)
• Complaints per year (86% above)
1 Better Metrics better than Virginia average:
• Deficiencies per inspection (33% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3332 This facility has 3% more total deficiencies than a typical Virginia assisted living residence (33 vs. VA avg 32).↑ 3% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.7 This facility has 33% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.8 vs. VA avg 2.7).↓ 33% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1814 This facility has had 29% more total inspections than the Virginia average (18 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 29% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 137 This facility has 86% more total complaints than a typical Virginia assisted living residence (13 vs. VA avg 7).↑ 86% worse
Complaints per year Info Average complaints per year since 2021. 2.61.4 This facility has 86% more complaints per year than a typical Virginia assisted living residence (2.6 vs. VA avg 1.4).↑ 86% worse

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near The Ridge at Sterling

Address 2.4 miles from city center Info Estimated distance in miles from Sterling's city center to The Ridge at Sterling's address, calculated via Google Maps. — 4.36 miles to nearest hospital (Reston Hospital Center)

Calculate Travel Distance to The Ridge at Sterling

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Address

Compare Assisted Living around Loudoun County

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Ridge at Sterling
AL
IL
RC
Sterling
80
Facility 80
VA AVG 94
Rank #180 / 311
Yes
23
Facility 23
VA AVG 45
Rank #265 / 336
Studio / 1 BedPatricia Salao
82.5%
Facility 82.5%
VA AVG 69.8%
Rank #63 / 249
18
56%
Facility 56%
VA AVG 59.3%
Rank #124 / 303
33
Facility 33
VA AVG 32
Rank #164 / 248
1.8
Facility 1.8
VA AVG 2.3
Rank #98 / 248
Sunrise at Countryside
AL
MC
Sterling (Potomac Falls)
70
Facility 70
VA AVG 94
Rank #213 / 311
Yes
74
Facility 74
VA AVG 45
Rank #46 / 336
Studio / 1 Bed / 2 BedKaitlin Peitz
87.1%
Facility 87.1%
VA AVG 69.8%
Rank #40 / 249
12
58%
Facility 58%
VA AVG 59.3%
Rank #135 / 303
32
Facility 32
VA AVG 32
Rank #161 / 248
2.7
Facility 2.7
VA AVG 2.3
Rank #157 / 248

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 2 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Virginia

The Ridge at Sterling is located in Sterling, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Ridge at Sterling

Is The Ridge at Sterling in a walkable area?

The Ridge at Sterling has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Ridge at Sterling?

The Ridge at Sterling's occupancy is 82.5%.

Are pets allowed at The Ridge at Sterling?

Yes, The Ridge at Sterling allows residents to bring their pets.

Who is the administrator of The Ridge at Sterling?

Patricia Salao is the administrator of The Ridge at Sterling.

How many beds does The Ridge at Sterling have?

The Ridge at Sterling has 80 beds.

Has The Ridge at Sterling had any deficiencies?

The Ridge at Sterling has had 33 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

Are there photos of The Ridge at Sterling?

Yes — there are 8 photos of The Ridge at Sterling in the photo gallery on this page.

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