43 Reports
Notice — Aug 4, 2026
Date: Aug 4, 2026
Visit Reason
The document serves to notify the facility of a granted waiver for a direct care staff member who received education outside the United States, allowing them to meet Pennsylvania qualifications under specified conditions.
Findings
The waiver is granted with conditions including documentation of equivalency to a high school diploma and annual review during inspections to ensure compliance. Failure to comply may result in termination of the waiver or licensing action.
Notice — Jul 7, 2026
Date: Jul 7, 2026
Visit Reason
The document serves to notify the facility of a granted waiver for a direct care staff member regarding educational qualifications under Pennsylvania Code § 2600.54(a)(2).
Findings
The waiver allows a specific employee to serve as direct care staff based on validated foreign education equivalent to a high school diploma. The Department will review this waiver annually during inspections to ensure compliance.
Report Facts
Waiver reference: 55
License number: 433410
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Theresa Hartman | Bureau Director, Human Services Licensing | Signed the waiver approval letter |
Inspection Report — Mar 31, 2026
Date: Mar 31, 2026
Visit Reason
The inspection was a partial, unannounced visit conducted due to an incident at the facility.
Findings
No regulatory citations or deficiencies were identified during the inspection.
Report Facts
Residents Served: 63
Secured Dementia Care Unit Residents Served: 9
Hospice Current Residents: 7
Notice — Mar 4, 2026
Date: Mar 4, 2026
Visit Reason
This document serves to notify Paramount Senior Living at South Hills LLC that their request to waive the requirement for direct care staff to have a high school diploma, GED, or active registry status was granted due to the staff member's education obtained outside the United States.
Findings
The waiver is granted with conditions including documentation of the staff member's educational qualifications to be maintained in personnel files and subject to annual review during inspections. Noncompliance with these conditions may result in waiver termination or other licensing actions.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Theresa Hartman | Bureau Director, Human Services Licensing | Signed the waiver approval letter. |
Notice — Feb 23, 2026
Date: Feb 23, 2026
Visit Reason
The document serves to notify the facility that their request to waive the educational qualification requirement for direct care staff under 55 Pa.Code § 2600.54(a)(2) has been granted with specified conditions.
Findings
The waiver is granted based on documentation verifying equivalent education outside the United States, with conditions requiring documentation retention and annual review during inspections. Noncompliance may result in waiver termination or licensing action.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Theresa Hartman | Bureau Director, Human Services Licensing | Signed the waiver approval letter |
Notice — Dec 18, 2025
Date: Dec 18, 2025
Visit Reason
The document serves to notify the facility that a waiver request to 55 Pa.Code § 2600.54(a)(2) regarding direct care staff educational qualifications has been granted.
Findings
The waiver allows a specified employee to serve as direct care staff based on education obtained outside the United States, with conditions for documentation and annual review during inspections.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Theresa Hartman | Bureau Director, Human Services Licensing | Signed the waiver approval letter. |
Inspection Report — Nov 7, 2025
Complaint Investigation
Date: Nov 7, 2025
Visit Reason
The inspection was conducted as a complaint investigation during an unannounced partial licensing inspection of the facility.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Report Facts
Residents Served: 95
Secured Dementia Care Unit Residents Served: 13
Hospice Current Residents: 14
Inspection Report — Oct 28, 2024
Complaint Investigation
Date: Oct 28, 2024
Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.
Complaint Details
The inspection was complaint-related and unannounced; no deficiencies were found, and no follow-up was required.
Findings
No regulatory citations or deficiencies were identified during the inspection.
Report Facts
Total Daily Staff: 122
Waking Staff: 92
Residents Served: 90
Secured Dementia Care Unit Residents Served: 14
Hospice Current Residents: 6
Residents Age 60 or Older: 90
Residents with Mobility Need: 32
Residents with Physical Disability: 1
Inspection Report — May 29, 2024
Renewal
Date: May 29, 2024
Visit Reason
The inspection was conducted as a renewal inspection of the facility license for Paramount Senior Living at South Hills.
Findings
The inspection found multiple deficiencies including unlocked resident records, improper use of the term 'Assisted Living Facility' in contracts, unlabeled poisonous materials, obstructed emergency egress, expired fire extinguisher inspections, medication labeling errors, incomplete resident assessments, missing mobility needs in support plans, and illegible record entries. Plans of correction were accepted and noted as implemented by August 7, 2024.
Citations (9)
Numerous resident records were unlocked, unattended and accessible in the 1st floor nurses station.
Use of the term 'Assisted Living Facility' in resident contract not compliant with licensing requirements.
Unlabeled 32-ounce spray bottle with clear liquid on cleaning cart next to bedroom 1008.
Emergency exit door leading from the boiler room required a great deal of force to open.
Fire extinguishers had not been inspected since April 2023, including kitchen and boiler room extinguishers.
Medication label for Resident #2 did not match ordered directions for Albuterol inhaler.
Initial assessments for residents #1 and #3 missing certain diagnoses indicated in medical evaluations.
Support plans for residents #3 and #4 missing documentation of mobility needs and ordered equipment.
Correction fluid used on financial transaction records for residents #5 and #6 with overwritten amounts.
Report Facts
Residents Served: 84
Secured Dementia Care Unit Residents Served: 14
Hospice Residents: 11
Residents Age 60 or Older: 84
Residents with Mobility Need: 25
Residents with Physical Disability: 1
Total Daily Staff: 109
Waking Staff: 82
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Business office manager | Business office manager (BOM) | Educated on proper accounting and correction for financial record errors related to residents #5 and #6. |
| Executive Director | Executive Director (ED) | Involved in securing unlocked records, auditing assessments, performing rounds for HIPPA compliance, and auditing emergency exits and medication labeling. |
| Resident Care Manager | Resident Care Manager (RCM) | Educated on medication labeling, assessment plans, HIPPA compliance, and performs audits and rounds. |
| Assistant Resident Care Manager | Assistant Resident Care Manager (ARCM) | Educated on medication labeling, assessment plans, and performs audits. |
| Housekeeping manager | Housekeeping manager | Educated on proper labeling and storage of liquids and performs monthly education and checks. |
| Maintenance manager | Maintenance manager | Cleared emergency exit obstruction, educated on emergency egress, performs weekly and monthly checks. |
| Admissions manager | Admissions manager | Educated on proper documentation for personal care and contract corrections. |
Inspection Report — Jul 10, 2023
Follow-Up
Date: Jul 10, 2023
Visit Reason
The inspection visit on 07/10/2023 was a partial, unannounced follow-up to verify the implementation of a previously submitted plan of correction related to an incident involving suspected resident abuse and reporting violations.
Findings
The facility was found to have fully implemented the plan of correction addressing failure to timely report suspected abuse and fraudulent use of a resident's credit card by a staff member. The staff member involved was terminated, and corrective actions including staff training, auditing, and securing resident valuables were initiated.
Citations (2)
Failure to immediately report suspected abuse of a resident involving fraudulent charges made by a staff person on resident #1's credit card.
Unauthorized use of resident #1's credit card by staff person B, resulting in approximately $1,165 in fraudulent charges.
Report Facts
Residents Served: 89
Residents Served in Dementia Unit: 10
Hospice Residents: 10
Unauthorized Charges: 1165
Total Daily Staff: 123
Waking Staff: 92
Residents with Mobility Need: 34
Residents with Physical Disability: 3
Residents Diagnosed with Intellectual Disability: 1
Residents Age 60 or Older: 89
Inspection Report — Jun 14, 2023
Complaint Investigation
Date: Jun 14, 2023
Visit Reason
The inspection was conducted as a complaint investigation at Paramount Senior Living at South Hills.
Complaint Details
The inspection was complaint-driven, but no deficiencies or citations were found, indicating no substantiated issues.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Report Facts
Residents Served: 87
Secured Dementia Care Unit Residents Served: 11
Hospice Current Residents: 9
Residents with Mobility Need: 61
Residents Age 60 or Older: 87
Residents with Physical Disability: 4
Inspection Report — May 23, 2022
Follow-Up
Date: May 23, 2022
Visit Reason
The inspection visit on 05/23/2022 was a partial, unannounced follow-up to review the submitted plan of correction related to an incident.
Findings
The submitted plan of correction was determined to be fully implemented, with continued compliance required. The deficiency involved failure to obtain an acceptable plan of supervision for a staff person suspended due to an alleged abuse incident before returning to work.
Citations (1)
Direct care staff person A was suspended due to an alleged abuse incident but returned to work without an approved plan of supervision from the Department's personal care home regional office.
Report Facts
Residents Served: 89
Secured Dementia Care Unit Residents Served: 13
Hospice Current Residents: 22
Residents Age 60 or Older: 88
Residents with Mobility Need: 59
Residents with Physical Disability: 2
Total Daily Staff: 148
Waking Staff: 111
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jon Kimberland | Signed the letter confirming plan of correction implementation | |
| Executive Director | Named in plan of correction and education related to abuse allegation and supervision plan | |
| Resident Care Manager | Named in plan of correction and education related to abuse allegation and supervision plan | |
| Assistant Resident Care Manager | Named in plan of correction and education related to abuse allegation and supervision plan | |
| Business Office Manager | Named in plan of correction and education related to abuse allegation and supervision plan |
Inspection Report — Mar 4, 2022
Renewal
Date: Mar 4, 2022
Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing for the facility Paramount Senior Living at South Hills.
Findings
No regulatory citations were identified as a result of this inspection.
Notice — Jul 16, 2021
Date: Jul 16, 2021
Visit Reason
The document serves as a renewal notification and license issuance for Paramount Senior Living at South Hills, a Personal Care Home, confirming the facility's compliance and informing about the upcoming annual inspection required within the next twelve months.
Findings
The Department has issued a regular license in response to the renewal application and advises that an onsite annual inspection will be conducted within the next twelve months to ensure compliance with applicable regulations.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janet Stockhausen | Director of Compliance | Recipient of the renewal notification letter |
| Jamie L. Buchenauer | Deputy Secretary, Office of Long-term Living | Signer of the renewal notification letter |
Inspection Report — Jun 15, 2021
Renewal
Date: Jun 15, 2021
Visit Reason
The inspection was a full, unannounced renewal inspection conducted over three days from 06/15/2021 to 06/17/2021 to assess compliance with licensing requirements.
Findings
The facility was found to have implemented its submitted plan of correction fully. Deficiencies were identified related to record confidentiality, medication storage procedures, glucometer usage and recording, and following prescriber's orders, all with accepted plans of correction and completion dates set.
Citations (4)
Resident records confidentiality was breached when the white narcotics binder was found unlocked and unattended on the medication cart containing controlled substances inventory.
Failure to implement proper storage procedures for medications and medical equipment by trained staff.
Discrepancies between glucometer blood glucose readings and medication administration records for residents #5 and #6.
Failure to follow prescriber's sliding scale orders for insulin administration for resident #5, with under-dosing on two occasions.
Report Facts
Residents Served: 82
Secured Dementia Care Unit Residents Served: 11
Hospice Residents: 4
Resident Mobility Need: 63
Total Daily Staff: 145
Waking Staff: 109
Inspection Report — Mar 31, 2021
Renewal
Date: Mar 31, 2021
Visit Reason
The inspection was conducted as part of the Pennsylvania Department of Human Services, Bureau of Human Service Licensing's licensing inspections of the facility on 03/31/2021 and 05/03/2021.
Findings
No regulatory citations were identified as a result of this inspection.
Inspection Report — Mar 10, 2021
Follow-Up
Date: Mar 10, 2021
Visit Reason
The visit was conducted as a follow-up review to verify that the submitted plan of correction was fully implemented following a prior incident.
Findings
The submitted plan of correction related to a criminal background check deficiency was found to be fully implemented, with continued compliance required.
Citations (1)
Direct care staff A did not have a criminal background check completed until 3/10/2021.
Report Facts
Residents Served: 72
Secured Dementia Care Unit Residents Served: 18
Current Hospice Residents: 10
Residents Age 60 or Older: 71
Residents with Mobility Need: 44
Total Daily Staff: 116
Waking Staff: 87
Document — Mar 4, 2021
Date: Mar 4, 2021
Visit Reason
The document serves to approve a revised license increasing the facility's maximum capacity from 110 to 127 residents, following a request to adjust the use of physical space.
Findings
The facility met all regulatory requirements for the increased capacity, with no violations or corrective actions noted in the self-inspection tool.
Report Facts
Inspection Dates: Inspection conducted on 2021-03-04 and 2021-03-05
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tyler Funa | Executive Director | Facility Inspector and Legal Entity Representative who signed the declaration |
| Jamie L. Buchenauer | Deputy Secretary, Office of Long-term Living | Signed approval letter for license revision |
Inspection Report — Oct 27, 2020
Renewal
Date: Oct 27, 2020
Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 10/27/2020 and 10/28/2020.
Findings
No regulatory citations were identified as a result of this inspection.
Notice — May 15, 2020
Date: May 15, 2020
Visit Reason
The document serves as a license renewal approval for Paramount Senior Living at South Hills and notifies the facility that an annual inspection will be conducted within the next twelve months as required by regulation.
Findings
No inspection findings are reported in this document. It confirms issuance of a regular license following the renewal application.
Report Facts
Inspection Report — Mar 30, 2020
Complaint Investigation
Date: Mar 30, 2020
Visit Reason
The inspection was conducted as a partial, unannounced visit triggered by an incident complaint involving unauthorized transactions on a resident's bank and credit card accounts.
Complaint Details
The complaint involved unauthorized financial transactions on a resident's accounts by a staff member. The staff member was arrested and charged. The plan of correction was approved on 4/22/2020 and implemented by 5/5/2020.
Findings
The investigation found that a staff member was responsible for unauthorized charges on a resident's accounts and was arrested and charged with theft and identity theft. The facility submitted a plan of correction which was approved and fully implemented.
Citations (1)
42s - Privacy: A resident's niece reported unauthorized transactions on the resident's bank and credit card accounts made by a staff member. The staff member was arrested and charged with theft and identity theft.
Report Facts
Residents Served: 85
Secured Dementia Care Unit Residents Served: 12
Hospice Current Residents: 12
Unauthorized transaction amounts: 40.57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amanda Szalankiewicz | Executive Director | Signed plan of correction and identified as administrator |
Inspection Report — Nov 5, 2019
Complaint Investigation
Date: Nov 5, 2019
Visit Reason
The inspection was conducted as a complaint investigation following an incident involving resident treatment and dignity.
Complaint Details
The complaint was substantiated based on an incident on 10/31/19 where staff person A responded roughly to resident #1. Resident Care Manager interviewed 5 additional residents who reported no negative interactions. The involved employee was terminated.
Findings
A violation was found where a staff member treated a resident without dignity and respect by roughly handling the resident's legs. The facility implemented a plan of correction including staff re-education and termination of the involved employee.
Citations (1)
42c - A resident was treated without dignity and respect when a staff member threw the resident's legs back onto the bed in a rough manner.
Report Facts
Residents Served: 87
Secured Dementia Care Unit Residents Served: 14
Hospice Current Residents: 12
Residents with Mobility Need: 42
Residents Age 60 or Older: 87
Residents with Physical Disability: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amanda Szalankiewicz | Executive Director | Signed plan of correction and legal entity representative |
Inspection Report — Jul 9, 2019
Routine
Date: Jul 9, 2019
Visit Reason
The Department’s Bureau of Human Services Licensing conducted an inspection of Paramount Senior Living at South Hills to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Notice — Mar 28, 2019
Date: Mar 28, 2019
Visit Reason
This document serves as a renewal notification and certificate of compliance for Paramount Senior Living at South Hills, confirming the renewal application and informing about the requirement for an annual onsite inspection within the next twelve months.
Findings
No inspection findings are reported in this document. It confirms issuance of a regular license following the renewal application.
Report Facts
Inspection Report — Dec 7, 2018
Routine
Date: Dec 7, 2018
Visit Reason
The Department’s Bureau of Human Services Licensing representatives conducted an inspection of Paramount Senior Living at South Hills to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janine Wenzig | Human Services Licensing Supervisor | Signed the inspection report. |
Inspection Report — Jun 15, 2018
Complaint Investigation
Date: Jun 15, 2018
Visit Reason
The inspection was conducted as a complaint investigation following allegations of abuse and failure to respond to a written complaint at Paramount Senior Living at South Hills.
Complaint Details
The complaint was substantiated with findings of abuse and failure to respond to a written complaint. Staff member A was removed and terminated. The facility implemented training and reeducation plans to prevent recurrence.
Findings
The facility was found to have violated regulations related to resident abuse, failure to respond to a written complaint, and incident reporting. The facility took corrective actions including staff removal, training, and reeducation, but some violations remained partially corrected at the time of the report.
Citations (3)
55 Pa.Code 2600.42(b): A staff member raised their hand and smacked a resident's hand while providing care, constituting abuse.
55 Pa.Code 2600.44(f): The facility failed to respond in writing to a written complaint received from a resident's designated person.
55 Pa.Code 2600.251(c): The facility did not submit an incident report on the Department's current incident reporting form after an allegation of abuse.
Report Facts
Number of Residents Served: 79
Number of Residents Served in Secured Dementia Care Unit: 18
Number of Current Hospice Residents: 5
Number of Hospice Residents in past year: 50
Total Daily Staff: 134
Waking Staff: 101
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Carol Carlin | Legal Entity Representative | Signed plan of correction and responses to violations |
Notice — Apr 17, 2018
Date: Apr 17, 2018
Visit Reason
This document serves as a renewal notice and certificate of compliance for Paramount Senior Living at South Hills to operate as a Personal Care Home pursuant to Title 55, PA Code, Chapter 2600.
Findings
The Department has approved the renewal application and issued a regular license. The Department will conduct an onsite annual inspection within the next twelve months to ensure compliance with applicable laws and regulations.
Report Facts
Inspection Report — Apr 9, 2018
Renewal
Date: Apr 9, 2018
Visit Reason
The inspection was a renewal visit conducted by the Pennsylvania Department of Human Services Bureau of Human Services Licensing on April 9 and 10, 2018, to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.
Findings
The inspection identified violations related to food refrigeration temperature, glucometer calibration, and medication administration. Plans of correction were submitted with partial implementation progress noted as of August 2, 2018.
Citations (3)
Regulation 55 Pa.Code §2600.103(f) - The refrigerator on the third floor east memory care unit measured 51 degrees Fahrenheit, exceeding the required maximum of 40°F.
Regulation 55 Pa.Code §2600.185(a) - The glucometer for Resident #1 was not calibrated to the correct date and time, affecting accurate blood glucose monitoring.
Regulation 55 Pa.Code §2600.187(d) - Resident #1's blood glucose reading was 401, requiring 6 units of insulin, but only 5 units were administered.
Report Facts
Number of Residents Served: 84
Number of Residents Served in Secured Dementia Care Unit: 17
Number of Current Hospice Residents: 7
Number of Hospice Residents in past year: 52
Residents Age 60 or Older: 80
Residents with Mobility Need: 56
Residents with Physical Disability: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rocco Palladini | Administrator | Named as facility administrator in report header |
| Cindy Mulick | Surveyor | Conducted on-site inspections on April 9 and 10, 2018 |
| Josh Hoover | Surveyor | Conducted on-site inspection on April 10, 2018 |
| Carolyn Carlin | Legal Entity Representative | Signed plan of correction documents |
Notice — Jun 20, 2017
Date: Jun 20, 2017
Visit Reason
This document serves as a notice of a revised licensed capacity for Paramount Senior Living at South Hills following a recent adjustment in the use of physical space.
Findings
The revised license reduces the maximum capacity to 110 residents, with a secure dementia care unit capacity of 18. The expiration date of the license remains unchanged.
Report Facts
Inspection Report — May 10, 2017
Complaint Investigation
Date: May 10, 2017
Visit Reason
The inspection was conducted due to a complaint and incident reported at Paramount Senior Living at South Hills.
Complaint Details
The visit was complaint-related due to an alleged abuse incident involving direct care staff and a resident on 4/20/17. The allegation was substantiated by the investigation, but the home delayed reporting the incident until 5/5/17.
Findings
The inspection found violations related to suspected abuse of a resident by direct care staff, including failure to immediately report the abuse and verbal altercation incidents. The facility submitted plans of correction and was in the process of partially implementing them.
Citations (4)
Regulation 55 Pa.Code §2600.15(a): The home failed to immediately report suspected abuse of a resident as required by law. On 4/20/17, direct care staff left a resident unclothed during a shower and engaged in a verbal altercation with the resident, which was not reported until 5/5/17.
Regulation 55 Pa.Code §2600.15(b): The home failed to develop and implement a plan of supervision or suspend the staff involved in the alleged abuse. The staff continued providing care until 5/5/17 despite the allegation.
Regulation 55 Pa.Code §2600.16(c): The home failed to report the incident to the Department's complaint hotline within 24 hours as required. The abuse allegation was not reported until 5/5/17.
Regulation 55 Pa.Code §2600.42(c): The home failed to ensure resident dignity and respect during the incident. The resident felt humiliated by the staff's actions during the shower and verbal altercation.
Report Facts
Number of Residents Served: 83
Number of Residents Served in Secured Dementia Care Unit: 15
Number of Current Hospice Residents: 12
Number of Hospice Residents in Past Year: 38
Resident Age 60 or Older: 82
Residents with Mobility Need: 52
Residents with Physical Disability: 1
Inspection Report — Apr 21, 2017
Routine
Date: Apr 21, 2017
Visit Reason
The Department of Human Services licensing representatives conducted an inspection of the facility on April 21, 2017.
Findings
No regulatory violations were identified as a result of this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Susie Pollock | Regional Licensing Director | Signed the inspection report letter. |
Inspection Report — Apr 5, 2017
Renewal
Date: Apr 5, 2017
Visit Reason
The document is a renewal application and license issuance for Paramount Senior Living at South Hills to operate a Personal Care Home. The Department will conduct an onsite inspection within the next twelve months as part of the annual inspection requirement.
Findings
No inspection findings are reported in this document. It is a license renewal notification and certificate issuance.
Report Facts
Inspection Report — Apr 3, 2017
Annual Inspection
Date: Apr 3, 2017
Visit Reason
The inspection was an annual licensing inspection conducted on April 3 and April 5, 2017, including renewal, complaint, and incident triggers.
Findings
Multiple violations of 55 Pa.Code Chapter 2600 related to Personal Care Homes were found, including issues with carbon monoxide alarms, incomplete medical evaluations, medication labeling, glucometer calibration, and hospice resident support plans.
Citations (5)
Regulation 55 Pa.Code 2600 requires carbon monoxide alarms to be installed within 15 feet of any fossil-fuel burning device. A carbon monoxide detector was present but not audible throughout the home.
Regulation 2600.141(a)(2) requires medical evaluations to include height, weight, pulse rate, blood pressure, and temperature. Resident #4's evaluation lacked these vital signs.
Regulation 2600.184(a) requires prescription medication containers to have pharmacy labels with resident name, medication name, prescription date, dosage, and prescriber name. Resident #1's Novolog Flexpen label was incomplete.
Regulation 2600.185(a) requires safe storage and use procedures for medications and medical equipment. Resident #2's glucometer was not calibrated with the current date and time, and blood sugar readings did not match the medication administration record.
Regulation 2600.227(d) requires support plans for hospice residents to specify services provided and frequency. Resident #5's support plan did not indicate specific hospice services or frequency.
Report Facts
Number of Residents Served: 84
Number of Current Hospice Residents: 11
Number of Hospice Residents in Past Year: 32
Number of Residents Served in Secured Dementia Care Unit: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Carolyn Carlin | Executive Director | Named as legal entity representative and signatory on violation reports and plans of correction |
Inspection Report — Mar 8, 2017
Complaint Investigation
Date: Mar 8, 2017
Visit Reason
The inspection was conducted as a complaint investigation at Symphony at Locust Grove personal care home.
Complaint Details
The inspection was complaint-driven. The violation involved incomplete medical evaluation documentation for a resident admitted to the secured dementia care unit.
Findings
The inspection found violations related to medical evaluations for residents in the secured dementia care unit. Specifically, a resident's medical evaluation did not include the required diagnosis for placement in the secured dementia care unit.
Citations (1)
55 Pa.Code §2600.231(b): A resident shall have a medical evaluation including diagnosis of Alzheimer's or dementia and need for secured dementia care unit placement. Resident #1's medical evaluation did not include the need for placement in the secured dementia care unit.
Report Facts
Number of Residents Served: 70
Number of Residents Served in Secured Dementia Care Unit: 29
Number of Current Hospice Residents: 18
Number of Hospice Residents in Past Year: 25
Residents Age 60 or Older: 69
Residents with Mobility Need: 44
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christine Panepinto | Executive Director | Signed the plan of correction as legal entity representative. |
| Jason Williams | Human Services Licensing Supervisor | Signed the cover letter for the inspection report. |
Inspection Report — Jan 13, 2017
Routine
Date: Jan 13, 2017
Visit Reason
The Department of Human Services licensing representatives conducted an inspection of the facility on January 13, 2017.
Findings
No regulatory violations were identified as a result of this inspection.
Inspection Report — Nov 16, 2016
Routine
Date: Nov 16, 2016
Visit Reason
The Department of Human Services licensing representatives conducted an inspection of Paramount Senior Living at South Hills.
Findings
No regulatory violations were identified as a result of this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Susie Pollock | Regional Licensing Director | Signed the inspection report letter. |
Inspection Report — Sep 12, 2016
Complaint Investigation
Date: Sep 12, 2016
Visit Reason
The inspection was conducted due to a complaint and incident at the facility.
Complaint Details
The inspection was triggered by a complaint and incident. Specific violations involved resident #1's incontinence care and dignity during transfer. No repeat violations were noted.
Findings
Two violations of 55 Pa.Code Chapter 2600 were found related to resident care. One involved inadequate assistance with urinary incontinence, and the other involved improper treatment of a resident during transfer causing distress.
Citations (2)
55 Pa.Code 2600.23(a) - The facility failed to assist a resident with urinary incontinence as indicated in the resident's assessment and support plan, resulting in saturated and soaked clothes and bed linens.
55 Pa.Code 2600.42(c) - A resident was not treated with dignity and respect during transfer when staff told the resident to urinate in their adult brief, causing the resident to become upset and cry.
Report Facts
Number of Residents Served: 96
Number of Residents Served in Secured Dementia Care Unit: 15
Number of Current Hospice Residents: 9
Number of Hospice Residents in past year: 22
Number of Residents Age 60 or Older: 96
Number of Residents with Mobility Need: 59
Number of Residents with Physical Disability: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Carolyn Carlin | Executive Director | Signed plan of correction and involved in corrective actions |
Inspection Report — May 19, 2016
Annual Inspection
Date: May 19, 2016
Visit Reason
The inspection was conducted as part of the Department of Human Services' annual licensing inspections on May 19 and May 20, 2016, including renewal and complaint reasons.
Findings
Multiple violations of 55 Pa.Code Chapter 2600 were found, including failure to provide timely access to resident records, incomplete FBI background checks for staff, wheelchair safety hazards, lack of operable bedside lighting for some residents, and inadequate fire drill staffing. Plans of correction were submitted and partially implemented.
Citations (5)
55 Pa.Code 2600.5(a)(1): The administrator or designee did not provide timely access to ten resident records, delaying access until 12:09 p.m. on 5/19/16.
55 Pa.Code 2600.51: A direct care staff member's FBI criminal background check was not completed despite employment since 2016.
55 Pa.Code 2600.81(b): Wheelchairs for residents #1 and #2 had tears in vinyl coating posing skin tear hazards.
55 Pa.Code 2600.101(j)(7): Residents #3, #4, and #5 did not have operable bedside lamps or lighting that can be turned on/off from bedside.
55 Pa.Code 2600.132(g): Fire drills were not routinely held with additional staff present during low resident attendance times.
Report Facts
Number of Residents Served: 105
Number of Current Hospice Residents: 12
Number of Hospice Residents in Past Year: 45
Number of Residents Served in Secured Dementia Care Unit: 17
Number of Residents Age 60 or Older: 105
Number of Residents with Mobility Need: 55
Staff Participating in Fire Drills: 19
Staff Participating in Fire Drills: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bryan Evans | Executive Director | Named as administrator on page 2 and in cover letter on page 1. |
| Carolyn Carlin | Executive Director | Signed as Legal Entity Representative on multiple violation report pages (pages 3-7). |
| Vicky Summers | Department representative conducting inspection on 5/19/2016 as stated on page 2 and violation report headers. | |
| Lisa Flinner-Alman | Department representative conducting inspection on 5/19/2016 as stated on page 2. | |
| Santo DeLuca | Department representative conducting inspection on 5/19/2016 as stated on page 2. |
Notice — May 12, 2016
Date: May 12, 2016
Visit Reason
The document serves as a renewal notice and license issuance for Paramount Senior Living at South Hills, confirming the facility's authorization to operate as a Personal Care Home. It also informs the facility of the requirement for an annual onsite inspection within the next twelve months.
Findings
No inspection findings are reported in this document. It is a licensing and renewal notification without compliance or deficiency details.
Report Facts
Inspection Report — Feb 5, 2016
Routine
Date: Feb 5, 2016
Visit Reason
The Department of Human Services licensing representatives conducted an inspection of the facility on February 5, 2016 and February 8, 2016.
Findings
No regulatory violations were identified as a result of this inspection.
Notice — Jan 27, 2016
Date: Jan 27, 2016
Visit Reason
This document is a response to a request for a waiver of Pennsylvania Code Chapter 2600 requirements related to qualifications for direct care staff persons at a personal care home.
Findings
The Department of Human Services granted the requested waiver, determining that the non-U.S. educational program is similar to U.S. educational requirements.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Matthew Jones | Director | Signed the waiver approval letter. |
Inspection Report — Jan 26, 2016
Routine
Date: Jan 26, 2016
Visit Reason
The Department of Human Services licensing representatives conducted an inspection of Paramount Senior Living at South Hills on January 26, 2016.
Findings
No regulatory violations were identified as a result of this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Susie Pollock | Regional Licensing Director | Signed the inspection report letter. |
Notice — Jan 5, 2016
Date: Jan 5, 2016
Visit Reason
This letter responds to a request for a waiver of 55 Pa.Code Ch. 2600 relating to qualifications for direct care staff persons at a personal care home.
Findings
The waiver request was returned for additional information because the submitted documentation did not include a three-year transcript listing specific courses taken to earn the diploma. Alternatives to the GED/non-US high school education were provided.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Matthew Jones | Director | Signed the letter responding to the waiver request. |
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