Inspection Reports for
Point Loma Elder Care

The complaint involved allegations of physical abuse causing serious bodily injury and failure to safeguard a resident's personal items. The investigation found no corroborating evidence, and the allegations were determined to be unsubstantiated.

Based on interviews, direct observations, and records review, the allegations were found to be unsubstantiated. Staff and residents reported no witnessing of abuse or theft, and the resident in question has a history of making inconsistent allegations. The facility was found to be clean, orderly, and compliant with safety regulations.

The complaint alleged staff physically abused Resident 1. After interviews, observations, and records review, the allegation was found to be unsubstantiated.

The investigation found no corroborating evidence of physical abuse. Staff and residents denied witnessing abuse, and facility records indicated the resident has a history of making unsubstantiated abuse allegations. The allegation was determined to be unsubstantiated.

The facility was found to be in compliance with all licensing requirements. No deficiencies were issued during the visit. The facility was well-maintained with no immediate risks to residents, and all required safety equipment and documentation were present and up to date.

The facility was found to be clean, safe, and in good repair with current and complete records. No immediate health or safety concerns were observed, and no deficiencies were issued during this compliance visit.

The complaint alleged neglect/lack of supervision resulting in resident abuse. The investigation found the allegation unsubstantiated based on interviews and record reviews.

The investigation included interviews and record reviews which revealed no preponderance of evidence to substantiate the abuse allegation. The resident referenced past childhood abuse unrelated to the facility, and staff reported behavioral disturbances but no current abuse was found. The allegation was determined to be unsubstantiated.

The complaint involved two allegations: staff did not assist a resident with dental care and staff did not assist a resident with dressing. The investigation included interviews with staff, residents, and external sources, as well as record reviews. The resident was diagnosed with Parkinson’s disease, tremors, and Mild Cognitive Impairment. The evidence did not prove the allegations by a preponderance of evidence, resulting in an unsubstantiated finding.

The investigation found that staff generally assisted the resident with dental implant care and dressing, with some isolated occasions where assistance may have been missed. However, there was insufficient evidence to substantiate the allegations, and the complaint was determined to be unsubstantiated.

No immediate health or safety concerns were observed during the visit. An exit interview was conducted with the Administrator, and relevant documents were provided and acknowledged.

The Licensing Program Analyst toured the facility, secured report signatures, delivered amended reports, and conducted an exit interview with the Administrator. No deficiencies or violations were explicitly stated in the report.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and supplies were present and in working order. Staff and client records contained the required documents.

The facility was found to be organized, clean, and in good repair with no safety hazards observed. All required furnishings, equipment, and supplies were present and properly maintained. No residents were bedridden or receiving hospice care, and no deficiencies or violations were noted.

No deficiencies were cited during the visit. Technical advisories were given per Title 22, Division 6, Chapter 8 of the California Code of Regulations.

The complaint alleged that staff did not afford residents dignity, yelled at residents, and intimidated residents. The investigation found no evidence to support these allegations, and they were deemed unsubstantiated.

The investigation included interviews with staff, residents, and outside sources, as well as observations and records review. The allegations were found to be unsubstantiated due to insufficient evidence supporting claims of staff misconduct regarding dignity, yelling, or intimidation.

The complaint alleged that meals did not meet the resident's needs. The allegation was investigated and found unsubstantiated based on interviews and records review.

The investigation included interviews, record reviews, and a facility tour. It was found that the resident required a mechanical soft diet and assistance with all activities of daily living. The resident's medical condition declined and they were admitted to hospice care, where poor meal intake was noted. There was no evidence of denial of food or water, and the allegation was deemed unsubstantiated.

No deficiencies were cited or observed during the inspection. The facility's infection control mitigation plan, including disinfection, testing surveillance, screening protocols, and use of personal protective equipment, was evaluated and found satisfactory.

The complaint alleged failure to follow the admission agreement and improper rent increase for Resident 1. The investigation determined the complaint to be unsubstantiated.

The investigation found that although the allegation may have occurred, there was insufficient evidence to substantiate the violation. The facility did not increase Resident 1's rent until over a year after the complaint was filed, and proper written notice was provided as required.

No deficiencies were observed or cited during the visit. The Licensing Program Analyst observed residents and reviewed facility records.

The facility was evaluated for compliance with the Department’s Infection Control policies including COVID-19 mitigation measures such as disinfection, testing surveillance, screening protocols, and use of personal protective equipment. No deficiencies were cited or observed during this visit.

The Licensing Program Analyst informed the licensee of the reasons for the amended report and provided the updated report for their records. An exit interview was conducted via video-call.