Inspection Reports for
Providence Place Senior Living at the Collegeville Inn
4000 Ridge Pike, Collegeville, PA 19426, United States, PA, 19426
Back to Facility Profile26 Reports
Inspection Report — May 21, 2026
Complaint Investigation
Date: May 21, 2026
Visit Reason
The inspection was a partial, unannounced complaint investigation conducted on 05/21/2026 and 06/15/2026 to review compliance with regulations following complaints.
Complaint Details
The inspection was complaint-driven with substantiated deficiencies related to sanitary conditions, emergency telephone postings, furniture repair, egress signage, medical evaluations, medication security and administration, and key-locking device instructions.
Findings
Multiple deficiencies were found including sanitary conditions, missing emergency telephone numbers, furniture disrepair, obstructed egress signage, incomplete medical evaluations, unsecured medications, medication errors, and missing key-locking device instructions. Plans of correction were accepted and implemented by 08/14/2026.
Citations (9)
85a Sanitary conditions: An unknown substance caused the entire dining room floor in the secure dementia care unit to be sticky.
91 Telephone Numbers: Emergency telephone numbers for the nearest hospital and fire department were not posted on or by the telephone in resident rooms.
95 Furniture and Equipment: The latch for the bathroom door in a resident room was in disrepair and duct tape was used to prevent the door from latching closed.
121a Unobstructed egress: Both exit doors to the memory care unit patio area had signs posted stating "this is not an exit," which obstructed proper egress.
141a Medical evaluation: A resident's medical evaluation was completed more than 60 days prior to admission, not meeting timing requirements.
183b Medications and syringes locked: Prescription medications were found unlocked, unattended, and accessible in a resident's room.
183d Current medications: A discontinued medication was still present in the medication cart for a resident.
187d Follow prescriber’s orders: Residents were administered medications later than the prescribed time of 7:00 am.
233c Key-locking devices: Directions for operating the residence's locking mechanism were not conspicuously posted near the emergency exit gate in the special care unit patio area.
Report Facts
Residents Served: 68
Special Care Unit Residents Served: 32
Hospice Current Residents: 11
Residents Age 60 or Older: 100
Residents with Mobility Need: 46
Total Daily Staff: 114
Waking Staff: 86
Inspection Report — Apr 30, 2026
Complaint Investigation
Date: Apr 30, 2026
Visit Reason
The inspection was conducted as a partial, unannounced visit triggered by a complaint and incident involving resident care concerns.
Complaint Details
The investigation was initiated due to complaints alleging possible abuse or neglect of a resident by a staff person. The allegations involved failure to provide toileting care and improper supervision. The facility conducted internal investigations and implemented corrective actions including staff education and reassignment.
Findings
The inspection identified multiple deficiencies including failure to immediately report suspected resident abuse, failure to submit a supervision plan for a staff member involved in alleged abuse, delayed incident reporting, inadequate assistance with activities of daily living (ADLs), neglect in toileting care, lack of operable bedside lighting, and incomplete medication records.
Citations (7)
15a Resident abuse report: The residence failed to immediately report suspected abuse or neglect of a resident to the local Area Agency on Aging.
15c Supervision plan submission: The residence did not submit a required plan of supervision for a staff person involved in alleged abuse before allowing them to return to work.
16c Incident reporting: The residence failed to report a resident's change in health condition and hospital transport to the Department within 24 hours.
23a ADL assistance: A resident did not receive required toileting assistance during overnight shifts as indicated in their assessment and support plan.
42b Abuse/Neglect: A resident requiring total assistance with toileting was neglected during a night shift, and staff falsely documented care was provided.
101j7 Lighting/operable lamp: A resident did not have access to an operable lamp or source of lighting at bedside.
187a Medication record: A resident's medication administration record did not include instructions to take medication 30 to 60 minutes before eating as indicated on the medication label.
Report Facts
Residents Served: 115
Special Care Unit Residents Served: 32
Hospice Current Residents: 12
Inspection Report — Mar 19, 2026
Follow-Up
Date: Mar 19, 2026
Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by a complaint and incident to verify the implementation of a previously submitted plan of correction.
Complaint Details
The inspection was complaint-related and incident-driven, focusing on verifying correction of prior deficiencies. The plan of correction was accepted and fully implemented as of the inspection date.
Findings
The facility was found to have previously cited deficiencies related to unlocked poisonous materials accessible to residents, incomplete medical evaluations missing cognitive functioning data, and medication administration errors including failure to ensure residents ingested medications and incomplete documentation. The submitted plan of correction was accepted and fully implemented by the inspection date.
Citations (4)
82c Locked poisons: Poisonous materials were found unlocked and accessible to residents in the Secure Dementia Care Unit laundry room, despite not all residents being assessed capable of safely using or avoiding poisons.
141a Medical evaluation: A resident's medical evaluation form was missing documentation of cognitive functioning.
182c Medication administration: Staff failed to place medications directly in the resident's hand, mouth, or other route as ordered and did not ensure ingestion before documenting administration.
187b Date/time of med admin: Medication administration records were not completed at the time of administration, and medications were left unattended for residents to self-administer without staff observation.
Report Facts
Residents served: 97
Special Care Unit residents served: 31
Hospice current residents: 10
Residents age 60 or older: 97
Residents with mobility need: 48
Inspection Report — Dec 2, 2025
Monitoring
Date: Dec 2, 2025
Visit Reason
The inspection was an unannounced partial monitoring visit to review ongoing compliance with licensing regulations at Providence Place at the Collegeville Inn.
Findings
The inspection identified multiple medication storage and labeling violations, including unlocked poisonous materials, expired and unlabeled medications, improper glucometer calibration, and failure to follow prescriber’s orders. Plans of correction were accepted and implemented with ongoing monitoring planned.
Citations (5)
82c. Poisonous materials were unlocked, unattended, and accessible to residents, including those in memory care who were not assessed capable of safe use.
183e. Prescription and OTC medications were not stored properly; some medications were expired or lacked open dates as required by manufacturer instructions.
184b. OTC medications and CAM were not labeled with the resident’s name and did not match the medication administration record.
185a. Procedures for safe storage and use of medications and medical equipment were not followed; glucometer was not calibrated correctly and readings were inaccurately documented.
187d. The home failed to follow prescriber’s orders; residents received medications at incorrect times with mismatched glucose readings.
Report Facts
Residents Served: 100
Special Care Unit Residents Served: 31
Hospice Current Residents: 10
Notice — Nov 13, 2025
Date: Nov 13, 2025
Visit Reason
This document serves to notify the facility that a waiver request to 55 Pa.Code § 2800.54(a)(2) regarding direct care staff qualifications has been granted.
Findings
The waiver allows a specific employee to serve as direct care staff based on education obtained outside the United States, equivalent to a Bachelor of Science in Nursing. The waiver is subject to annual review during inspections and requires documentation to be maintained by the facility.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Theresa Hartman | Bureau Director, Human Services Licensing | Signed the waiver approval letter. |
Inspection Report — Sep 22, 2025
Renewal
Date: Sep 22, 2025
Visit Reason
The inspection was conducted as a full, unannounced visit for renewal and complaint reasons.
Findings
The inspection identified multiple deficiencies across incident reporting, personal hygiene, privacy, staff qualifications, sanitation, medication management, resident assessments, and record keeping. Plans of correction were accepted for all violations with proposed completion dates mostly by late 2025 or early 2026.
Citations (31)
16c Incident reporting: The residence failed to report an unwitnessed resident fall with injury to the Department within 24 hours.
24 Personal hygiene: A resident did not receive required assistance with nail care as indicated in their assessment and support plan.
42s Privacy self/possessions: A resident was recorded in a common area without proper privacy safeguards.
54a Direct care staff quals: A direct care staff person lacked a high school diploma, GED, or active nurse aide registry status.
62 Contact list: The administrator did not maintain a current list of substitute staff including names and contact information.
65j Annual training content: Staff person did not receive required fire safety and resident rights training during 2024.
82c Locked poisons: Poisonous materials including hand sanitizer and efferdent tablets were unlocked and accessible to residents not assessed as safe to use them.
85a Sanitary conditions: Multiple sanitation issues including stains, spills, odors, and sticky floors were observed in various areas.
85b Infestation: Flies were observed on an opened container of apple cider vinegar and around fly traps.
85d Trash cans – kitchen/bath: Trash cans in kitchen and bathrooms were uncovered and accessible to insects and rodents.
85e Trash outside: Trash and debris were found outside near dumpsters and loading dock in uncovered areas.
95 Furniture & Equipment: A resident's bedside table was broken with the cabinet front falling off when touched.
101j5 Bedside table/shelf: A resident's living unit lacked a bedside table or shelf.
103e Leftovers: Unlabeled and undated food containers were found in the memory care activities room refrigerator.
103f Fridge/Freezer Temps: Refrigerators and freezers were found at temperatures above required limits, including 44°F in pantry fridge and 4°F in main freezer.
103g Storing food: Ice cream containers in the freezer were opened and unsealed.
103i Outdated food: Unlabeled, undated, and dented food items including a dented can of artichoke hearts were found in storage.
125a Combustible storage: Papers and plans were stored on top of hot elevator motors, a fire hazard.
141a Medical evaluation: Resident medical evaluations were incomplete, missing documentation of ability to self-administer medications and tuberculin skin test status.
162c Menus - posted: Weekly menus were not posted in personal care or memory care areas as required.
162e Menu changes: A menu change was not posted in advance; tomato soup was served instead of red pepper soup without notice.
181c Self-Administer Assessment: A resident self-administering medications was not assessed by a qualified professional regarding ability and need for reminders.
183b Medications and syringes locked: Medications were found unlocked, unattended, and accessible in residents' rooms and bathrooms.
183e Storing Medications: Resident blister packs had tears with pills still inside and expired medications were found on medication carts.
185a Storage procedures: Glucometers were not calibrated to the correct time, affecting accuracy of readings.
187b Date/time of med admin: Glucometer readings were not recorded on the medication administration record at the time of medication administration.
187d Follow prescriber’s orders: Blood glucose checks were not performed or recorded as ordered by the physician.
225a1 Assessment – annually: A resident's annual assessment for 2025 was not completed or was misplaced.
227d Support plan – med/dental: A resident's support plan did not address needed assistance with toileting.
251b Record entries - legible: A resident's record had illegible dates written over original dates on the signature page.
252 Records – content: A resident's record did not include a photograph that was no more than 2 years old.
Report Facts
Residents Served: 115
Special Care Unit Residents Served: 31
Hospice Current Residents: 10
Total Daily Staff: 167
Waking Staff: 125
Inspection Report — Aug 28, 2025
Follow-Up
Date: Aug 28, 2025
Visit Reason
The inspection was a partial, unannounced visit conducted due to a complaint and incident reported at the facility.
Complaint Details
The visit was complaint-related due to an incident where one resident physically abused another. The Executive Director and Connections Director reported the incident to DHS and Area Agency on Aging, which conducted an investigation with no findings or follow-up required.
Findings
The inspection identified deficiencies related to abuse/neglect, privacy violations involving unauthorized audio-video recording, and missing emergency evacuation diagrams. Plans of correction were accepted and implemented by the facility.
Citations (3)
Resident was physically abused by another resident, resulting in injuries and distress.
Resident had a camera in their room recording video and audio, violating privacy rights.
No emergency evacuation diagrams posted on each floor showing line of travel to exit doors.
Report Facts
Residents served: 116
Special care unit residents served: 31
Hospice current residents: 13
Residents aged 60 or older: 116
Residents with mental illness: 1
Residents with intellectual disability: 1
Residents with mobility need: 53
Inspection Report — Jun 25, 2025
Complaint Investigation
Date: Jun 25, 2025
Visit Reason
The inspection was conducted as a complaint investigation, with an unannounced partial inspection to review compliance and follow up on a plan of correction.
Complaint Details
The visit was complaint-related as stated under Inspection Information with Reason: Complaint. The plan of correction was fully implemented as of 06/25/2025.
Findings
The inspection identified deficiencies related to unsecured poisonous materials accessible to residents in the Secure Dementia Care Unit, unsanitary bathroom conditions in a shared resident room, and improperly labeled resident medications. Plans of correction were accepted and implemented with staff training and ongoing monitoring.
Citations (3)
Several items containing poisonous materials were unlocked, unattended, and accessible to residents in the Secure Dementia Care Unit.
The toilet seat in a shared resident bathroom was smeared and the bathroom needed attention.
The label on a resident's medication tablets did not match the current prescription dosage.
Report Facts
Residents Served: 106
Special Care Unit Residents Served: 34
Hospice Current Residents: 11
Residents Age 60 or Older: 106
Residents with Mental Illness: 1
Residents with Intellectual Disability: 1
Residents with Mobility Need: 53
Inspection Report — Apr 17, 2025
Follow-Up
Date: Apr 17, 2025
Visit Reason
The inspection was a partial, unannounced visit conducted due to a complaint and incident, with the purpose of reviewing compliance and the submitted plan of correction.
Complaint Details
The inspection was complaint-related and incident-driven, with a follow-up on the submitted plan of correction.
Findings
The report details multiple deficiencies related to staff supervision, dignity and respect, training, sanitary conditions, medical evaluations, menu posting, medication labeling, following prescriber orders, support plan signatures, and preadmission screening. All deficiencies had plans of correction accepted and were implemented by June 6, 2025.
Citations (11)
Failure to submit a supervision plan immediately after an incident involving staff behavior.
Resident was treated without dignity and respect, including use of inappropriate language by staff.
Direct care staff did not receive required training on care for residents with mental illness or intellectual disability.
No means of hand drying in one of the common bathrooms in the special care unit.
Resident's annual medical evaluation was not completed due to resident passing away; audit found no missing evaluations for others.
Menus posted were not current or posted one week in advance as required.
Over-the-counter medication package in special care unit medication cart was not labeled with resident's name.
Medications were administered before the previous order was completed and not at prescribed times.
Support plans for residents were not signed by the assessor.
Resident's medical evaluation did not include diagnosis or need for special care unit placement.
Resident's written cognitive preadmission screening was not completed.
Report Facts
Residents Served: 106
Special Care Unit Residents Served: 32
Hospice Current Residents: 14
Residents with Mobility Need: 47
Residents 60 Years or Older: 106
Residents Diagnosed with Intellectual Disability: 2
Resident Diagnosed with Mental Illness: 0
Resident with Physical Disability: 0
Total Daily Staff: 153
Waking Staff: 115
Inspection Report — Mar 26, 2025
Follow-Up
Date: Mar 26, 2025
Visit Reason
The inspection was a partial, unannounced visit conducted due to an incident involving a resident who was injured during transportation. The visit included a plan of correction submission and follow-up reviews.
Findings
The facility was found to have multiple deficiencies related to abuse/neglect, safety restraints, transportation first aid kit availability, and key locking devices. The resident was injured due to an unsecured wheelchair during transport. The facility implemented corrective actions including staff training, equipment checks, and audits.
Citations (4)
A resident was injured when a wheelchair overturned on a bus due to the wheelchair not being securely locked or strapped, and the resident not having a seat belt or shoulder strap.
The vehicle used to transport residents did not have appropriate safety restraints securing the wheelchair while the vehicle was in motion, resulting in injury.
The first aid kit in the home's van was reported as not available to aid an injured resident, though the bus did have a first aid kit.
Directions for operating the residence's locking mechanism were not conspicuously posted near the rear back exit door in the special care unit.
Report Facts
Residents Served: 119
Special Care Unit Residents Served: 32
Current Hospice Residents: 13
Residents Diagnosed with Mental Illness: 8
Residents Diagnosed with Intellectual Disability: 8
Residents with Mobility Need: 47
Residents Age 60 or Older: 119
Total Daily Staff: 166
Waking Staff: 125
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Driver of the bus involved in the incident causing resident injury; placed on leave and later terminated for failure to follow code of conduct | |
| Staff B | Direct staff aide who assisted with loading the resident onto the bus and reported on the incident | |
| Director of Nursing | Director of Nursing | Ensured first aid kit replenishment and infection control; involved in audits of first aid kits |
| Maintenance Director | Maintenance Director | Evaluated wheelchair straps on the bus and provided training to community drivers |
| Executive Director | Executive Director | Reposted locking mechanism code and audited exterior doors for compliance |
| Connections Director | Connections Director | Assessed incident on the bus and witnessed presence of first aid kit |
Inspection Report — Feb 5, 2025
Complaint Investigation
Date: Feb 5, 2025
Visit Reason
The inspection was conducted as a complaint investigation during an unannounced partial licensing inspection of the facility.
Complaint Details
The inspection was complaint-related, but no deficiencies or citations were found, indicating no substantiated issues.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Report Facts
Residents Served: 126
Special Care Unit Residents Served: 33
Hospice Current Residents: 11
Residents Age 60 or Older: 126
Residents Diagnosed with Mental Illness: 6
Residents Diagnosed with Intellectual Disability: 2
Residents with Mobility Need: 52
Residents with Physical Disability: 1
Inspection Report — Oct 10, 2024
Date: Oct 10, 2024
Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, on 10/10/2024.
Findings
No regulatory citations or deficiencies were identified during this licensing inspection.
Report Facts
Residents Served: 107
Special Care Unit Residents Served: 33
Current Hospice Residents: 9
Residents Age 60 or Older: 107
Residents Diagnosed with Intellectual Disability: 1
Residents with Mobility Need: 44
Inspection Report — Sep 10, 2024
Complaint Investigation
Date: Sep 10, 2024
Visit Reason
The inspection was conducted as a complaint investigation following allegations related to resident abuse and incident reporting failures.
Complaint Details
The complaint involved allegations of resident abuse due to a fall from a wheelchair and failure to report the incident timely to the local Area Agency on Aging and the Department. The complaint was substantiated with findings of delayed reporting and neglect.
Findings
The facility was found to have failed to immediately report a resident fall resulting in injury, delayed reporting to the Department, and deficiencies in following prescriber’s orders and providing first aid. Multiple corrective actions and education plans were implemented and accepted.
Citations (6)
Failure to immediately report suspected abuse of a resident following a fall causing abrasions.
Failure to report an incident to the Department within 24 hours as required.
Resident was neglected when caregiver lost control of wheelchair causing injury and failure to administer prescribed medication as ordered.
Staff did not provide first aid in accordance with training after resident sustained injuries from a fall.
Failure to follow prescriber’s orders regarding medication administration.
Resident records did not include identifying marks as required.
Report Facts
Residents Served: 112
Special Care Unit Residents Served: 34
Hospice Current Residents: 10
Residents Age 60 or Older: 112
Staff Total Daily: 146
Staff Waking: 110
Audit Frequency: 5
Audit Duration Weeks: 4
Mentor Days: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff person B | Named in findings related to failure to report abuse, re-education, mentoring, and written coaching | |
| Staff person A | Named in findings related to loss of control of wheelchair and failure to provide first aid | |
| Executive Director | Responsible for initiating investigations, submitting reports, auditing incidents, and providing education | |
| Director of Nursing | Involved in re-education of staff and auditing medication administration |
Inspection Report — Jul 2, 2024
Monitoring
Date: Jul 2, 2024
Visit Reason
The inspection was conducted as a partial, unannounced visit for incident and monitoring purposes at Providence Place at the Collegeville Inn.
Findings
The report found deficiencies related to resident assessments and support plan reviews, specifically missing additional written assessments after significant resident condition changes and lack of timely quarterly reviews for residents in the special care unit. Plans of correction were submitted and fully implemented by October 17, 2024.
Citations (2)
Resident assessment did not include required increased observation and visual checks every 2 hours following altercations; an additional written assessment was not completed.
Support plans for residents in the special care unit lacked required quarterly reviews in May and June 2024.
Report Facts
Residents Served: 109
Special Care Unit Residents Served: 32
Hospice Current Residents: 10
Residents Age 60 or Older: 108
Residents with Intellectual Disability: 1
Residents with Mobility Need: 35
Inspection Report — Apr 29, 2024
Complaint Investigation
Date: Apr 29, 2024
Visit Reason
The inspection was conducted as a complaint and incident investigation at Providence Place at the Collegeville Inn.
Complaint Details
The visit was complaint-related, investigating incidents including a resident fall not reported timely, inadequate assistance with ADLs, resident-to-resident abuse, incomplete medical evaluations, and medication administration errors. The complaint was substantiated with multiple deficiencies found.
Findings
The inspection identified multiple deficiencies including failure to report an incident within 24 hours, inadequate assistance with activities of daily living, resident-to-resident abuse, incomplete medical evaluations, and failure to follow prescriber's orders. Plans of correction were accepted and implemented by August 8, 2024.
Citations (5)
Failure to report a resident fall with bruising and pain to the Department within 24 hours.
Resident did not receive required assistance with bladder and bowel management as indicated in their assessment and support plan.
Resident-to-resident abuse including physical aggression and neglect in responding to call pendants causing embarrassment and distress.
Medical evaluations for residents lacked required Tuberculosis skin test information and date of in-person evaluation.
Medication prescribed to a resident was not administered due to unavailability in the residence.
Report Facts
Residents Served: 107
Special Care Unit Residents Served: 32
Current Hospice Residents: 8
Residents Age 60 or Older: 107
Residents with Mobility Need: 32
Inspection Report — Nov 13, 2023
Renewal
Date: Nov 13, 2023
Visit Reason
The inspection was conducted as a renewal visit with an incident review, including a full unannounced inspection on 11/13/2023 and 11/14/2023.
Findings
The inspection identified multiple deficiencies including issues with resident abuse/neglect, privacy violations, medication storage and administration, fire drill scheduling, resident assessments, and documentation. Plans of correction were accepted and implemented with follow-up audits scheduled.
Citations (16)
Resident #1's medical evaluation was not completed as required within the specified timeframe.
Resident #2's residence contract was not signed by the resident or designated person prior to admission.
The residence did not provide a timely refund in accordance with the Elder Care Payment Restitution Act after the death of a resident over 60 years old.
Resident #1 was neglected by allowing access to secured dementia care unit and unsupervised visits despite aggressive behavior.
Privacy violations due to lack of policies and procedures for voice-controlled electronic devices playing music in common areas.
Staff person B did not complete required orientation training within 40 scheduled working hours.
Food was stored uncovered and undated in the kitchen.
Fire drills were held on the same day of the week multiple times, not meeting scheduling requirements.
Medication prescribed to resident #4 was not available in the residence, leading to missed doses.
Staff persons C and D did not maintain compliance with annual medication administration course requirements.
Staff persons C and D administered insulin without completing required diabetes patient education program within the past 12 months.
Resident #1 exhibited aggressive behaviors without implementation of positive interventions to modify or eliminate behavior.
Initial assessments for residents #1 and #7 were not completed timely prior to or shortly after admission.
Preliminary support plan for resident #2 was not signed and dated by all participants in a timely manner.
Resident #7's most recent annual assessment was not completed within the required timeframe.
Written cognitive preadmission screenings for residents #2, #4, and #8 were not completed within 72 hours prior to admission to the special care unit.
Report Facts
Residents served: 96
Memory care residents served: 32
Hospice current residents: 8
Residents age 60 or older: 96
Residents with mobility need: 33
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff person B | Named in deficiency for incomplete orientation training within 40 scheduled working hours | |
| Staff person C | Named in deficiencies for noncompliance with medication administration course and diabetes education program | |
| Staff person D | Named in deficiencies for noncompliance with medication administration course and diabetes education program | |
| Staff member E | Connections Program Director | Named in deficiency for not signing preliminary support plan |
| Staff member F | Named in deficiency for not signing preliminary support plan and not listed on Master Employee List | |
| Dean Gray | Lead Inspector | Lead inspector for the inspection |
Inspection Report — Jun 23, 2023
Follow-Up
Date: Jun 23, 2023
Visit Reason
The inspection was conducted as a follow-up to verify the full implementation of a previously submitted plan of correction for Providence Place at the Collegeville Inn.
Findings
The facility was found to be in compliance with the submitted plan of correction. Multiple deficiencies related to safety, sanitation, food storage, medication storage, and documentation were addressed and corrected by the time of inspection.
Citations (12)
82c Poisonous materials were found unlocked, unattended, and accessible to residents in multiple locations including resident rooms and storage areas.
85a A discarded Starbucks cup containing curdled milk with coffee was found in the exit area of stairwell G.
101j5 Resident #1’s living unit lacked a bedside table or shelf beside the bed.
103c Food items including pancake mix and flour were stored opened and unsealed in the kitchenette.
103g Food was stored in opened and unsealed containers in the Connections activity kitchenette.
103i Outdated or spoiled food was found opened and undated in the kitchenette near the activities area.
124 The residence lacked documentation of written notification to the local fire department regarding residence address, living units, bedrooms, and evacuation assistance.
162c The 2-week menu was not posted in a conspicuous and public place as required.
181d The residence did not provide a lockable storage unit for resident #2’s medications in the living unit.
183b Three tubes of antifungal cream were unlocked, unattended, and accessible at bedside in room 128.
183c Lantus Solostar insulin prescribed for resident #2 was unlocked and accessible in the shared refrigerator in room 128.
233c Directions for operating the residence's locking mechanism were not conspicuously posted near the stair F exit in the special care unit.
Report Facts
Residents Served: 86
Special Care Unit Residents Served: 26
Hospice Current Residents: 9
Inspection Report — Jun 23, 2023
Plan of Correction
Date: Jun 23, 2023
Visit Reason
The inspection was a partial, announced visit conducted as a new inspection to review compliance and the implementation of a submitted plan of correction.
Findings
Multiple deficiencies were identified including unlocked poisonous materials accessible to residents, sanitary issues, lack of bedside tables, unprotected and improperly stored food, missing fire department notification documentation, medication storage issues, and missing directions for key-locking devices. All deficiencies had accepted plans of correction with completion dates in late June 2023 and implementation by July 2023.
Citations (12)
Unlocked poisonous materials accessible to residents in multiple rooms and storage areas.
Discarded Starbucks cup containing curdled milk found in stairwell exit area.
No bedside table or shelf beside resident #1's bed in living unit 126.
Opened and unsealed box of pancake mix and bag of flour stored in kitchenette cabinet.
Opened and unsealed box of pancake mix and bag of flour stored in kitchenette cabinet (repeated).
Opened and undated bag of confectioner's sugar and bag of flour found in kitchenette.
No documentation of written notification to local fire department regarding residence address, living units, and evacuation assistance.
Two-week menu not posted as required.
No lockable storage unit provided for resident #2's medications.
Three tubes of medication cream unlocked and accessible at bedside in room 128.
Prescribed insulin for resident #2 unlocked and accessible in shared refrigerator.
Directions for operating locking mechanism not conspicuously posted near stair F exit in special care unit.
Report Facts
Residents Served: 86
Special Care Unit Residents Served: 26
Hospice Current Residents: 9
Residents Age 60 or Older: 86
Residents with Mobility Need: 39
Total Daily Staff: 125
Waking Staff: 94
Inspection Report — Apr 12, 2021
Renewal
Date: Apr 12, 2021
Visit Reason
The inspection was a full, unannounced renewal inspection conducted on April 12 and 13, 2021 to assess compliance with licensing requirements.
Findings
The inspection identified multiple deficiencies including failure to post required telephone numbers, unlocked poisonous materials accessible to residents, unsanitary conditions in resident bathrooms, missing emergency telephone numbers by resident phones, improper food storage and outdated food items, incomplete medical evaluations, medication administration errors, and incomplete support plans. Plans of correction were accepted and fully implemented by August 8, 2022.
Citations (20)
Telephone numbers of the Department’s personal care home regional office, local ombudsman, protective services, law enforcement, and complaint hotline were not posted in a conspicuous and public place.
Colgate toothpaste with poison warning label was unlocked and accessible to residents not assessed capable of safely using poisons.
Sanitary conditions not maintained: bathroom shared by two residents had feces splashed on toilet bowl and commingled personal items.
No emergency telephone numbers posted on or by telephones in resident rooms.
Food not protected from contamination: uncovered tray of bread pudding in kitchen refrigerator.
Food not stored in closed or sealed containers: opened and unsealed bags of granola in dry storage.
Outdated or spoiled food present: unlabeled, undated granola bags and unlabeled frozen food items.
Written emergency procedures not reviewed, updated, or submitted since September 2019.
Medical evaluation for resident #1 missing indication of tuberculin skin test or chest X-ray.
First aid kit in resident transport bus missing breathing shield.
Medication administration error: Tramadol signed out but administered more than 5 hours later.
Current medications violation: Ativan prescribed for 14 days in 2020 still present in med cart in 2021.
Glucometer for resident #4 not calibrated to correct date and time.
Medication procedures violation: controlled substance log not completed timely during med pass.
Medication record missing diagnosis for prescribed ABHR Gel for resident #5.
Final support plans for residents #6 and #7 did not address use of bed enabler.
Support plans for residents #6 and #8 not signed by assessor.
Resident #1 medical evaluation completed in 2019 but admitted later.
Resident #9's cognitive preadmission screening incomplete regarding residence's ability to meet needs.
Direct care staff person B completed only 3.5 hours of required 8 hours dementia training within first 30 days of hire.
Report Facts
Residents Served: 47
Special Care Unit Residents Served: 20
Hospice Residents: 5
Resident Mobility Need: 24
Resident Age 60 or Older: 46
Residents Diagnosed with Mental Illness: 2
Notice — Sep 12, 2020
Date: Sep 12, 2020
Visit Reason
This document serves as a license renewal notification and certificate of compliance for Providence Place at the Collegeville Inn, confirming the facility's authorized capacity and informing about the requirement for an annual onsite inspection.
Findings
The Department issued a regular license in response to the renewal application and reminded that an annual inspection will be conducted within twelve months to ensure compliance with applicable regulations.
Report Facts
Inspection Report — Jul 22, 2020
Complaint Investigation
Date: Jul 22, 2020
Visit Reason
The inspection was conducted as a complaint investigation with multiple off-site review dates from 07/22/2020 to 08/07/2020 to assess compliance and plan of correction implementation.
Complaint Details
The inspection was complaint-driven, with the reason explicitly stated as 'Complaint' in the inspection summary. The plan of correction was fully implemented as of the latest review.
Findings
The facility was found to have multiple violations including delayed reporting of resident abuse and incidents, failure of secure dementia care unit doors, inadequate dementia-specific training for staff, incomplete medical evaluations, lack of timely quarterly support plan reviews, and insufficient measures to address wandering residents. The submitted plan of correction was determined to be fully implemented.
Citations (7)
15a Resident abuse report: The facility failed to immediately report suspected abuse involving residents engaged in intercourse in a common area, delaying notification to the local Area Agency on Aging until over four months later.
16c Incident reporting: The facility did not report multiple incidents, including a missed medication dose and a resident found outside the residence, to the Department within the required 24-hour timeframe.
42b Abuse/Neglect: Resident #3 exited the secured dementia care unit twice without alarms sounding, and staff were unaware of the resident's absence for approximately 30 minutes on one occasion.
69 Dementia training: A staff person received zero hours of dementia-specific training within 30 days of hire, violating training requirements.
141a Medical evaluation: Resident #2's medical evaluation lacked documentation of tuberculosis screening, and other residents had tuberculosis tests dated after their evaluations.
227c Final support plan - revision: Residents #4 and #5 did not have their support plans reviewed quarterly as required, with last reviews months overdue.
231j Residents who wander: Resident #5 eloped in 2019, and the support plan did not address wandering risk or safety measures until after the violation was identified.
Report Facts
Memory Care Residents Served: 14
Current Hospice Residents: 5
Residents Age 60 or Older: 40
Residents with Mobility Need: 40
Notice — Apr 21, 2020
Date: Apr 21, 2020
Visit Reason
This document serves to notify Providence Place at the Collegeville Inn of a granted waiver related to medication administration training under 55 Pa.Code § 2800.190 (a).
Findings
The waiver permits a specific employee to administer certain medications under defined conditions, including documentation and annual practicum requirements. The Department will review compliance with these conditions during its annual inspection.
Inspection Report — Apr 6, 2020
Follow-Up
Date: Apr 6, 2020
Visit Reason
The visit was a follow-up review conducted by the Pennsylvania Department of Human Services, Bureau of Human Services Licensing, to verify that the submitted plan of correction for previous violations was fully implemented.
Findings
The submitted plan of correction was determined to be fully implemented. The facility demonstrated compliance with regulations related to incident reporting, medication management, storage procedures, medication error reporting, and prohibited practices. Continued compliance must be maintained.
Citations (12)
2800.16c Incident reporting: Resident #1 was administered Lorazepam doses not reported to the Department and an incident involving resident aggression was not reported.
2800.57.d Staffing hours: On 3/19/20, the facility provided 66 care hours during waking hours, exceeding the required 40 care hours within a 24-hour period.
2800.183.d Current medications: Resident #2 passed away on 3/19/20 but Morphine Sulfate prescribed to the resident was delivered and accepted after death.
2800.183.f Discontinued medications: Medications belonging to Resident #2 were not destroyed timely after death.
2800.185.a Storage procedures: Morphine Sulfate was kept in the emergency supply but was not properly recorded or restocked, causing unaccounted medication.
2800.185.b Medication procedures: The facility did not use the Statsafe system for controlled substances and failed to document receipt of controlled substances properly.
2800.186.c Changes in medications: Morphine dosage for Resident #2 was changed without a written order or authorized nurse to receive verbal orders.
2800.187.d Follow prescriber's orders: Resident #1 was administered incorrect Lorazepam doses not consistent with the prescription.
2800.188.b Medication error reporting: Medication error involving Resident #1 was not reported to the resident, designated person, or prescriber.
2800.188.c Medication error documentation: No documentation of medication error was found in Resident #1's record.
2800.188.d System to document medication errors: The facility lacked a system to identify and document medication errors and patterns of errors.
2800.202 Prohibitions: Chemical restraint was used on Resident #1 with PRN Trazadone without proper documentation or justification.
Report Facts
Residents Served: 37
Special Care Unit Residents Served: 10
Hospice Current Residents: 2
Resident #1 Lorazepam Dose: 0.25
Resident #2 Death Date: Mar 19, 2020
Care Hours Provided: 66
Required Care Hours: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Francie K. Hoch | Executive Director | Signed multiple plans of correction and referenced in findings |
| Sandra Wooters | Human Services Licensing Supervisor | Signed the cover letter confirming plan of correction implementation |
| Christina Eberhart | Department representative conducting inspections on 4/6, 4/16, and 4/28/2020 |
Inspection Report — Dec 11, 2019
Follow-Up
Date: Dec 11, 2019
Visit Reason
The visit was a follow-up review to verify that the previously submitted plan of correction was fully implemented following an incident-related partial inspection.
Findings
The submitted plan of correction was found to be fully implemented. The facility demonstrated compliance with corrective actions related to the use of restraints on Resident #1 during an incident on December 3, 2019.
Citations (2)
42p Restraints: Staff Member A used a manual restraint by firmly pressing her hand to Resident #1's left shoulder to restrict movement during an incident. This restraint was not permitted under regulations.
202 Prohibitions: Staff Member A implemented a prohibited procedure by manually restraining Resident #1 while changing her shirt, which is not allowed under the facility's policies.
Report Facts
Residents Served: 18
Special Care Unit Residents Served: 5
Hospice Current Residents: 2
Residents Age 60 or Older: 17
Residents with Mobility Need: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Andrea M. DiOttavio | Executive Director | Named as Executive Director and Legal Entity Representative who signed the plan of correction |
Inspection Report — Aug 27, 2019
Re-Inspection
Date: Aug 27, 2019
Visit Reason
The inspection was conducted as a re-inspection of a newly licensed assisted living facility that was not yet serving four or more residents at the time of the visit.
Findings
The facility was found to be in substantial compliance with applicable regulations, but the licensing inspector was unable to complete a full inspection due to the low resident census. A follow-up re-inspection will be conducted within three months.
Inspection Report — October 19, 2021
Renewal
Date: October 19, 2021
Visit Reason
The document is a renewal license issued in response to the facility's October 12, 2021 renewal application to operate the Assisted Living Home pursuant to Title 55, PA Code, Chapter 2800.
Findings
A regular license is being issued based on the renewal application. The Department will conduct an onsite inspection within the next twelve months as required by regulation, and enforcement action will be taken if noncompliance is found.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jamie L. Buchenauer | Deputy Secretary, Office of Long-term Living | Signed the renewal license letter |
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