14 Reports
Inspection Report — Jul 21, 2025
Complaint Investigation
Date: Jul 21, 2025
Visit Reason
Investigation of a complaint received on 2025-07-16 about resident elopement and facility safety.
Complaint Details
Resident A eloped from the facility: established. Additional findings regarding broken fencing: established.
Findings
Two violations were established related to lack of an organized protection plan and broken exterior fencing allowing residents to exit unsupervised. A corrective action plan was submitted and accepted.
Deficiencies (2)
R 325.1921 Governing bodies, administrators, and supervisors: the facility lacked an organized plan of protection as Resident A and Resident B were able to exit the building unsupervised.
R 325.1979 General maintenance and storage: the facility had broken exterior fencing since January 2025, allowing cognitively impaired residents to access a busy parking lot and other businesses.
Report Facts
Corrective action plan due: Corrective action plan submitted and accepted on 07/22/2025; no specific due days stated.
Inspection Report — Mar 4, 2025
Complaint Investigation
Date: Mar 4, 2025
Visit Reason
Investigation of a complaint received on 2025-03-04 about care and supervision concerns for residents, including falls and incontinence care.
Complaint Details
Residents treated disrespectfully: not established. Resident A had a fall: established. Resident A was not assisted with incontinence care nor checked on: established. Resident A did not receive a shower: not established. Medication administered incorrectly: not established. Residents not assisted during mealtimes: not established. Trash not taken out: not established.
Findings
Two rule violations were established related to Resident A's care: failure to ensure alarms were in good working condition and failure to provide adequate incontinence care and checks. Other allegations were not substantiated.
Deficiencies (2)
R 325.1931 Employees; general provisions: there was no organized program to ensure Resident A's fall alarms were in good working condition.
R 325.1931 Employees; general provisions: Resident A's service plan lacked detail on incontinence care and documentation showed caregivers did not consistently document providing incontinence assistance every two hours.
Inspection Report — Oct 24, 2024
Complaint Investigation
Date: Oct 24, 2024
Visit Reason
Investigation of a complaint received on 2024-10-14 about call lights not answered properly, incidents not reported, incorrect medications, and additional findings.
Complaint Details
Call lights not answered properly: not established. Incidents not reported: established. Resident A received incorrect medications: established. Additional findings: service plan inaccuracies and employee training deficiencies — established.
Findings
Four violations were established related to incidents not reported, incorrect medications, service plan inaccuracies, and employee training deficiencies. One allegation about call lights not answered properly was not established.
Deficiencies (4)
R 325.1921 Governing bodies, administrators, and supervisors: the facility did not notify appropriate parties about incidents involving Resident A as required by internal policy.
R 325.1932 Resident medications: Resident A did not receive correct medication dosages timely and missed evening medications on 10/09/2024.
R 325.1931 Employees; general provisions: Resident A’s service plan was not correctly updated to reflect current care needs.
R 325.1931 Employees; general provisions: employee SP2 had not completed new employee orientation and training documentation was lacking; employee competencies were not evaluated by the administrator or designees.
Inspection Report — Oct 16, 2024
Complaint Investigation
Date: Oct 16, 2024
Visit Reason
Investigation of a complaint received on 2024-10-16 about Resident A not being tested timely for C-Diff.
Complaint Details
Resident A was not tested timely for C-Diff: established. Additional findings: no.
Findings
One violation was established regarding the facility's failure to timely test Resident A for C-Diff, resulting in a corrective action plan requirement.
Deficiencies (1)
R 325.1921 Governing bodies, administrators, and supervisors: the facility did not act in a timely manner to ensure the protection and safety of Resident A by delaying the stool sample order and testing for C-Diff.
Report Facts
Corrective action plan due: 15
Inspection Report — Sep 30, 2024
Complaint Investigation
Date: Sep 30, 2024
Visit Reason
Investigation of a complaint received on 2024-09-19 about Resident A's fall and medication administration.
Complaint Details
Resident A fell: established. Additional findings: service plan incomplete — established. Medication administration failures: established. Licensed health care professional not contacted: established.
Findings
Five violations were established related to Resident A's fall, inadequate medical attention, incomplete service plan for medication administration, and failure to administer prescribed medications and notify licensed health care professionals.
Deficiencies (5)
R 325.1921 Governing bodies, administrators, and supervisors: the facility did not ensure Resident A received appropriate medical attention and protection from harm after a fall on 09/13/2024.
R 325.1921 Governing bodies, administrators, and supervisors: Resident A’s service plan lacked detailed information on agitation behaviors and medication administration requirements.
R 325.1932 Resident medications: Resident A did not receive the prescribed Seroquel medication on 09/14 due to being unsteady and falling asleep.
R 325.1932 Resident medications: multiple medications including Omeprazole, Citalopram, and Vitamin B12 were not administered as prescribed due to medication not being in the cart.
R 325.1932 Resident medications: staff failed to contact the appropriate licensed health care professional when prescribed medications were not administered as required.
Inspection Report — Sep 25, 2024
Complaint Investigation
Date: Sep 25, 2024
Visit Reason
Investigation of a complaint received on 2024-09-24 about multiple unreported falls and bed bugs.
Complaint Details
Resident B has had multiple unreported falls: established. Resident B has bed bugs: not established. Additional findings regarding incomplete records and service plan: established.
Findings
Three violations were established related to failure to complete required incident reports and monitoring after falls, incomplete medical records, and failure to update the service plan to reflect current care needs. The bed bug allegation was not substantiated.
Deficiencies (3)
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to complete incident reports, notify physicians, and conduct 72-hour monitoring following Resident B's falls on 08/19/2024 and 09/21/2024.
MCL 333.20175 Maintaining record for each patient; confidentiality; wrongfully altering or destroying records; noncompliance: the facility did not maintain complete and accurate medical records for Resident B by omitting records of known falls on 08/18/2024 and 09/21/2024.
R 325.1931 Employees; general provisions: Resident B's service plan did not contain specific and updated information to reflect his current care needs as a two-person assist with multiple falls.
Inspection Report — Sep 23, 2024
Complaint Investigation
Date: Sep 23, 2024
Visit Reason
Investigation of a complaint received on 2024-09-19 about food in memory care not being cooked.
Complaint Details
Food in memory care is not cooked: established. Additional findings: not established.
Findings
One rule violation was established regarding food safety and temperature monitoring in the memory care unit.
Deficiencies (1)
R 325.1976 Kitchen and dietary: the facility was unable to demonstrate that food is handled, stored, prepared, and transported safely for human consumption by not appropriately taking and recording the temperature of the food.
Report Facts
Corrective action plan due: 15
Inspection Report — Aug 29, 2024
Complaint Investigation
Date: Aug 29, 2024
Visit Reason
Investigation of a complaint received on 2024-08-29 about Resident A neglected at the facility and improper discharge.
Complaint Details
Resident A neglected at the facility: not established. Resident A improperly discharged: established. Additional findings: multiple violations related to discharge notice, service plan, admission agreement, and medication administration — all established.
Findings
Five rule violations were established related to discharge notice, service plan, admission agreement, service plan development, and medication administration.
Deficiencies (5)
R 325.1922 Admission and retention of residents: the discharge notice did not specify the reason for discharge nor inform the resident of the right to file a complaint.
R 325.1921 Governing bodies, administrators, and supervisors: the service plan lacked detailed information on Resident A's agitation behaviors and medication administration criteria.
R 325.1922 Admission and retention of residents: the admission agreement was not valid as it was signed by Relative A1 and not Resident A, and the DPOA was not active.
R 325.1922 Admission and retention of residents: Resident A did not participate in the development of the service plan as required due to lack of activated DPOA.
R 325.1932 Resident Medications: Resident A was not administered multiple prescribed medications as ordered by the licensed health care professional.
Inspection Report — Jul 2, 2024
Complaint Investigation
Date: Jul 2, 2024
Visit Reason
Investigation of a complaint received on 2024-07-01 about Resident D's service plan, staffing, training, and medication errors.
Complaint Details
Resident D did not have a service plan until after admission: established. Facility has insufficient staff: not established. Employees are not trained: established. Resident D had medication error: established. Additional findings: independent living services offered in a licensed home for the aged and medication errors for Resident I — established.
Findings
Five violations were established related to resident service plans, staff training, medication administration, and program scope. One allegation of insufficient staff was not established.
Deficiencies (5)
R 325.1922 Admission and retention of residents: Resident D did not have a service plan finalized until the day after admission and the facility failed to demonstrate participation of Resident D or authorized representative in service plan development.
R 325.1931 Employees; general provisions: Employee training records were incomplete and did not ensure competency in caregiving tasks, including training on power wheelchairs.
R 325.1932 Resident medications: Resident D's medication administration record showed multiple instances of medications not administered as prescribed due to medications not being in the cart.
R 325.1922 Admission and retention of residents: The licensee offered independent living services in a licensed home for the aged and the facility's advertising was misleading regarding its level of licensure.
R 325.1932 Resident medications: Resident I's medication administration record revealed multiple instances of medications not administered as prescribed due to medications not being in the cart.
Inspection Report — May 6, 2024
Renewal
Date: May 6, 2024
Visit Reason
License renewal notice; no inspection report attached. Administrative review without an on-site visit.
Findings
The license was renewed following an administrative review that revealed substantial compliance with applicable rules.
Inspection Report — Apr 18, 2024
Complaint Investigation
Date: Apr 18, 2024
Visit Reason
Investigation of a complaint received on 2024-04-15 about insufficient staff in the memory care unit.
Complaint Details
Facility has insufficient staff: established. Additional findings: not established.
Findings
One rule violation was established regarding insufficient staffing in the memory care unit.
Deficiencies (1)
R 325.1931 Employees; general provisions: the facility had insufficient staff as there were two residents requiring two-person assistance but only three staff persons on multiple occasions, potentially leaving other residents without needed supervision or assistance.
Report Facts
Corrective action plan due: 15
Inspection Report — Nov 21, 2023
Complaint Investigation
Date: Nov 21, 2023
Visit Reason
Investigation of a complaint received on 2023-11-17 about service plan and admission issues.
Complaint Details
Resident D did not have a service plan upon admission: established. Facility made changes to Resident E and F service plans without communication: not established. Additional findings related to admission agreement, hospice service plan details, and furniture provision: established.
Findings
Four violations were established related to admission and retention of residents, including lack of service plan upon admission, missing admission agreement, inadequate service plan details for hospice care, and failure to provide an individual bed.
Deficiencies (4)
R 325.1922 Admission and retention of residents: Resident D did not have a service plan upon admission as required.
R 325.1922 Admission and retention of residents: The facility did not have an admission agreement for Resident D until 13 days after admission.
R 325.1931 Employees; general provisions: Resident D's service plan lacked detail on hospice services and specific assistance required.
R 325.1934 Furniture: The facility did not provide Resident D with an individual bed as required.
Report Facts
Corrective action plan due: 15
Inspection Report — Nov 2, 2023
Complaint Investigation
Date: Nov 2, 2023
Visit Reason
Investigation of a complaint received on 2023-10-31 about residents leaving the facility unsupervised.
Complaint Details
Resident A left the facility unsupervised: established. Additional findings: lack of supervision program, failure to notify department of changes, incomplete service plan, inadequate employee training and evaluation — all established.
Findings
Five rule violations were established related to supervision, notification of changes, service plan updates, and employee training and evaluation.
Deficiencies (5)
R 325.1921 Governing bodies, administrators, and supervisors: the facility lacks an organized program of supervision and reasonable protective measures to keep the cognitively impaired resident population safe.
R 325.1913 Licenses and permits; general provisions: the facility did not provide written notice to the department within 5 business days of changes with the authorized representative and administrator.
R 325.1922 Admission and retention of residents: Resident A's service plan did not define how staff are to assist with wandering behaviors and inconsistencies existed between the service plan and level of care provided.
R 325.1931 Employees; general provisions: employee SP4 did not complete required training documentation beyond signing into new staff orientation.
R 325.1931 Employees; general provisions: employee SP4 was not evaluated for competencies by the home's administrator or designees.
Report Facts
Corrective action plan due: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| SP4 | Employee | Named in findings for lack of required training and competency evaluation |
Inspection Report — Oct 5, 2022
Original Licensing
Date: Oct 5, 2022
Visit Reason
Original license application for a home for the aged with programs for aged and Alzheimer's disease or related condition care.
Findings
The facility is in substantial compliance with home for the aged public health code and administrative rules.
Report Facts
License length: 6
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