Inspection Reports for
River Oaks Senior Living
500 E University Dr, Rochester, MI, 48307
Back to Facility Profile9 Reports
Inspection Report — Jul 1, 2026
Complaint Investigation
Date: Jul 1, 2026
Visit Reason
Investigation of a complaint received on 2026-06-30 about Resident A's care and medication administration.
Complaint Details
Resident A is left in soiled briefs: not established. Resident A’s insulin is not given as prescribed: established. Additional findings: not established.
Findings
One rule violation was established regarding Resident A's insulin administration not being given as prescribed.
Deficiencies (1)
R 325.1932 Resident’s medications: Resident A’s insulin orders were routinely administered outside of the prescribed time parameters.
Report Facts
Corrective action plan due: 15
Inspection Report — Jun 23, 2026
Complaint Investigation
Date: Jun 23, 2026
Visit Reason
Investigation of a complaint received on 2026-06-22 about residents leaving the facility.
Complaint Details
Resident A and Resident B left the facility: established. Additional findings: not established.
Findings
One rule violation was established related to residents leaving the facility without staff knowledge. A corrective action plan was submitted and accepted.
Deficiencies (1)
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to maintain an organized program to provide protection and supervision as Resident A and Resident B left the facility without staff knowing they were gone.
Inspection Report — Apr 9, 2026
Renewal
Date: Apr 9, 2026
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found in non-compliance with multiple administrative rules regulating home for the aged facilities; a written corrective action plan was required before the license is renewed.
Deficiencies (10)
R 325.1921 Governing bodies, administrators, and supervisors: the facility lacked an organized program pertaining to the documentation and use of controlled substances, with inaccurate medication counts and incomplete record keeping on the second floor medication cart controlled substance count logs.
R 325.1923 Employee's health: the facility was unable to produce evidence that Employees 1 and 2 were screened for TB within 10 days after hire as required.
R 325.1932 Resident’s medications: Resident A, B, and C missed scheduled doses of medications with reasons undocumented or incorrectly documented in medication administration records.
R 325.1972 Solid wastes: multiple garbage cans throughout the facility, including in the memory care kitchen, did not contain lids.
R 325.1976 Kitchen and dietary: perishable food items in the walk-in refrigerator and freezer lacked proper labeling and/or were not sealed to prevent contamination.
R 325.1976 Kitchen and dietary: a reliable thermometer was missing from refrigerators and/or freezers in multiple apartments and the memory care kitchen.
R 325.1976 Kitchen and dietary: a multi-use scoop was located inside a container of sugar with the handle buried in the contents, indicating it was used repeatedly without sanitization after each use.
R 325.1979 General maintenance and storage: two cabinet faces in the memory care kitchen were missing, exposing the front side of the sink.
R 325.1979 General maintenance and storage: unsecured cleaning agents and detergents were observed in unlocked laundry rooms and under Resident D’s kitchen sink, posing an ingestion and poisoning risk to residents lacking safety awareness.
R 325.1980 Soap and towels: the second floor communal bathroom did not contain any soap, and use of the common towel is prohibited.
Report Facts
Corrective action plan due: 15
Inspection Report — Mar 3, 2026
Complaint Investigation
Date: Mar 3, 2026
Visit Reason
Investigation of a complaint received on 2026-03-02 about supervision and staffing concerns.
Complaint Details
Resident A lacked adequate supervision: not established. Staffing concerns in the memory care unit: established. Additional findings: established.
Findings
Three rule violations were established related to staffing levels, resident service plan updates, and employee work schedules. One allegation regarding inadequate supervision was not established.
Deficiencies (3)
R 325.1931 Employees; general provisions: facility schedules revealed numerous instances where only one staff was listed in memory care while simultaneously splitting their time on another floor, leaving no staff stationed in memory care.
R 325.1922 Admission and retention of residents: Resident A’s service plan was not updated to accurately reflect her specific care needs including increased agitation and fall prevention methods.
R 325.1944 Employee records and work schedules: staff attested that facility schedules were not entirely accurate to include all staff in the building during the timeframe reviewed.
Report Facts
Corrective action plan due: 15
Inspection Report — Jan 21, 2026
Complaint Investigation
Date: Jan 21, 2026
Visit Reason
Investigation of a complaint received on 2025-12-23 about multiple wounds and bruising on Resident A.
Complaint Details
Multiple wounds not attended to and not reported: not established. Additional findings: not established.
Findings
No rule violations were found; violation not established regarding the care and reporting of wounds and bruising.
Inspection Report — Sep 9, 2025
Complaint Investigation
Date: Sep 9, 2025
Visit Reason
Investigation of a complaint received on 2025-09-08 about medication management.
Complaint Details
Resident A missed his medication: established. Additional findings: no violation established.
Findings
Two rule violations were established related to failure to obtain hospital discharge paperwork and failure to timely obtain prescribed medication, resulting in missed doses.
Deficiencies (2)
R 325.1921 Governing bodies, administrators and supervisors: facility staff failed to obtain Resident A’s hospital discharge paperwork and did not follow up timely with the pharmacy, resulting in multiple missed medication doses.
R 325.1932 Resident’s medications: Resident A’s medications were not obtained from the pharmacy timely, resulting in multiple missed doses.
Report Facts
Corrective action plan due: 15
Inspection Report — Aug 14, 2024
Complaint Investigation
Date: Aug 14, 2024
Visit Reason
Investigation of a complaint received on 08/14/2024 about Resident A eloping from the facility.
Complaint Details
Resident A eloped from the facility: established. Additional findings: not established.
Findings
One rule violation was established related to failure to assure the safety of Resident A as written in her service plan.
Deficiencies (1)
R 325.1931 Employees; general provisions: the facility did not assure the safety of Resident A as written in her service plan when she eloped from the facility without staff supervision.
Report Facts
Corrective action plan due: 15
Inspection Report — Jul 24, 2024
Renewal
Date: Jul 24, 2024
Visit Reason
License renewal notice; no inspection report attached. Administrative review without an on-site visit.
Findings
The license was renewed following an administrative review that revealed substantial compliance with applicable rules.
Inspection Report — Dec 10, 2019
Original Licensing
Date: Dec 10, 2019
Visit Reason
Original license application for a home for the aged facility.
Findings
The facility is in substantial compliance with home for the aged public health code and administrative rules.
Report Facts
License length: 6
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