River Oaks Senior Living
Assisted Living, Independent Living, Memory Care & Respite Care · Rochester, MI
River Oaks Senior Living
Assisted Living, Independent Living, Memory Care & Respite Care · Rochester, MI
Overview of River Oaks Senior Living
River Oaks Senior Living is a 117-bed community at 500 East University Drive in Rochester, Oakland County, Michigan, operated by Rochester Care Operations, LLC, offering assisted living, memory care, short-term rehabilitation, and respite care with on-site rehabilitation and visiting provider access. Walk score is 56, moderately walkable.
The facility’s inspection record from original licensing in December 2019 shows only 2 deficiencies over that period, which is 73 percent better than Michigan’s state average. Renewals in 2023 and 2024 documented substantial compliance with zero deficiencies, and the original licensing determination was substantial compliance.
In August 2024, Resident A eloped from the facility on July 26, 2024, walked a quarter mile, fell, and fractured her hip. The resident’s service plan explicitly required supervision when outdoors. The facility failed to provide this supervision and allowed her to leave unattended. This is not a documentation error but a failure to implement a documented protection protocol, resulting in a significant injury requiring hospitalization.
In September 2025, a second substantiated deficiency emerged. Resident A missed multiple doses of prescribed medication following hospitalization because facility staff failed to obtain hospital discharge paperwork and did not follow up timely with the pharmacy. The facility did not communicate the correct pharmacy information to the hospital, causing medication refill delays. This represents an administrative coordination failure at a basic operational level.
Two substantiated deficiencies in 14 months, both revealing specific gaps in operational systems. The elopement case shows inadequate supervision execution despite explicit service plan requirements. The medication case shows inadequate administrative coordination between the facility and external healthcare providers. Neither is a one-time mistake correctable through single training or individual correction.
The facility’s good aggregate record before 2024 carries weight. However, the recent pattern and specific nature of these failures suggest either operational discipline has degraded or existing compliance masked underlying systemic gaps now surfacing. For residents with specific safety needs or complex medication regimens, these gaps are material. Families should ask directly about corrective actions following the elopement and medication failures, and should verify that the facility has implemented concrete changes to supervision verification protocols and pharmacy coordination procedures.
River Oaks has corrected prior deficiencies but recent failures in resident supervision and medication coordination mean families should carefully verify the facility’s ongoing regulatory compliance.
117-bed community Rank #81 / 428Bed count — State benchmarkedThis home is ranked 81st out of 428 homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation Rank #142 / 295Years in operation — State benchmarkedThis home is ranked 142nd out of 295 homes we track in Michigan for years in operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 56 / 100 Rank #169 / 674Walk Score — State benchmarkedThis home is ranked 169th out of 674 homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeHomes For The Aged
IssuanceAugust 1, 2025
CountyOakland
License NumberAH630399620
Owner NameRochester Care Operations, LLC
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
Pets not allowed
Activities
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2019 · 7 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
2 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Michigan state average
Overall vs. MI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Michigan average:
• Total deficiencies (75% below)
• Deficiencies per inspection (75% below)
• Total deficiencies (75% below)
• Deficiencies per inspection (75% below)
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 8 | This facility has 75% fewer total deficiencies than a typical Michigan assisted living residence (2 vs. MI avg 8).↓ 75% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.4 | 1.6 | This facility has 75% fewer deficiencies per inspection than a typical Michigan assisted living residence (0.4 vs. MI avg 1.6).↓ 75% better |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 5 | 5 | This facility has total inspections in line with the Michigan average (5 vs. MI avg 5).— At avg |
Places of interest near River Oaks Senior Living
0.9 miles from city center
Estimated distance in miles from Rochester's city center to River Oaks Senior Living's address, calculated via Google Maps.
Calculate Travel Distance to River Oaks Senior Living
Add your location
Compare Assisted Living around the area
Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Iron County Medical Care Facility | AL MC NH SNF | Crystal Falls | 200
Facility
200
MI AVG
74
Rank
#7 / 428 | No |
11
Facility
11
MI AVG
40
Rank
#595 / 674 | Private Rooms | 25
Facility
25
MI AVG
14
Rank
#83 / 295 | A+ | 4 | 19
Facility
19
MI AVG
8
Rank
#286 / 330 | 4.8
Facility
4.8
MI AVG
1.6
Rank
#311 / 330 | - |
| Chelsea Retirement Community | AL IL MC NH SNF | Chelsea | 172
Facility
172
MI AVG
74
Rank
#18 / 428 | Yes |
13
Facility
13
MI AVG
40
Rank
#576 / 674 | Studio / 1 Bed / 2 Bed / Cottage | - | - | 7 | 22
Facility
22
MI AVG
8
Rank
#296 / 330 | 3.1
Facility
3.1
MI AVG
1.6
Rank
#284 / 330 | United Methodist Retirement Communities Inc |
| Michigan Masonic Home | AL IL MC NH PC RC SNF | Alma | 124
Facility
124
MI AVG
74
Rank
#66 / 428 | No |
67
Facility
67
MI AVG
40
Rank
#88 / 674 | - | - | A+ | 11 | 14
Facility
14
MI AVG
8
Rank
#260 / 330 | 1.3
Facility
1.3
MI AVG
1.6
Rank
#164 / 330 | - |
| River Oaks Senior Living | AL IL MC RC | Rochester | 117
Facility
117
MI AVG
74
Rank
#81 / 428 | No |
56
Facility
56
MI AVG
40
Rank
#169 / 674 | - | 1
Facility
1
MI AVG
14
Rank
#142 / 295 | - | 5 | 2
Facility
2
MI AVG
8
Rank
#91 / 330 | 0.4
Facility
0.4
MI AVG
1.6
Rank
#91 / 330 | - |
| Lourdes Senior Community | AL HOS IL MC NH SNF | Waterford Twp (Watkins-Pontiac Estates) | 80
Facility
80
MI AVG
74
Rank
#175 / 428 | No |
8
Facility
8
MI AVG
40
Rank
#615 / 674 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - |
Frequently Asked Questions about River Oaks Senior Living
Who is the owner of River Oaks Senior Living?
River Oaks Senior Living is legally operated by Rochester Care Operations, LLC.
Is River Oaks Senior Living in a walkable area?
River Oaks Senior Living has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of River Oaks Senior Living?
According to MI state health department records, River Oaks Senior Living's license number is AH630399620.
How long has River Oaks Senior Living been in business?
River Oaks Senior Living has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at River Oaks Senior Living?
No, River Oaks Senior Living has a no-pet policy.
How many beds does River Oaks Senior Living have?
River Oaks Senior Living has 117 beds.
Has River Oaks Senior Living had any deficiencies?
River Oaks Senior Living has had 2 reported deficiencies since 2019 according to records from Michigan Dept. of Licensing and Regulatory Affairs (LARA).
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
