Inspection Reports for
Shelby Comfort Care Assisted Living and Memory Care

MI, 48315

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11 Reports

2023–2026

Inspection Report — Feb 26, 2026

Complaint Investigation
Date: Feb 26, 2026

Visit Reason
Investigation of a complaint received on 2026-02-25 about kitchen sanitation and resident care.

Complaint Details
Kitchen sanitation and food handling: established. Resident restraint and care plan compliance: established. Meal and food records maintenance: established.
Findings
Three rule violations were established related to kitchen sanitation, resident restraint and care plan compliance, and meal and food records.

Deficiencies (3)
R 325.1976 Kitchen and dietary: the kitchen was not maintained in a sanitary and safe manner; refrigerator and dishwasher temperature logs were not maintained; multi-use utensils were soiled; multiple perishable and nonperishable food items were opened, not dated, and improperly stored.
MCL 333.20201 Policy describing rights and responsibilities of patients or residents: Resident A was observed restrained to a wheelchair with a gait belt not within policy; care needs were not consistently charted, making it unclear if ADL care needs were met.
R 325.1954 Meal and food records: the facility did not maintain meal census logs as required.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 10, 2025

Complaint Investigation
Date: Oct 10, 2025

Visit Reason
Investigation of a complaint received on 2025-10-09 about medication administration and staffing sufficiency.

Complaint Details
The facility does not have sufficient staff: not established. Resident was in pain and staff did not give her medication: established. Additional findings: not established.
Findings
One violation was established regarding resident medications not being administered as prescribed. No violation was established regarding staffing sufficiency.

Deficiencies (1)
R 325.1932 Resident medications: the facility did not comply with the rule as four residents had days when medications were not administered as ordered.
Report Facts
Corrective action plan due: 15

Inspection Report — Jul 21, 2025

Complaint Investigation
Date: Jul 21, 2025

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Investigation of a complaint received on 2025-07-07 about resident neglect and missing opioids.

Complaint Details
Residents were neglected: established. Opioids were missing from the medication cart: established. Additional findings: no violation established.
Findings
Two violations were established: lack of care consistent with Resident B’s service plan and failure to comply with medication administration policies resulting in unaccounted controlled substances.

Deficiencies (2)
R 325.1931 Employees; general provisions: the home failed to provide care consistent with Resident B’s service plan, including improper transfer methods and unclear wound care responsibilities.
R 325.1932 Resident medications: the facility failed to comply with medication administration policies, resulting in unaccounted controlled substances and incomplete narcotic count documentation.
Report Facts
Corrective action plan due: 15

Inspection Report — Jun 13, 2025

Complaint Investigation
Date: Jun 13, 2025

Visit Reason
Investigation of a complaint received on 2025-06-13 about Resident A’s care needs not being met.

Complaint Details
Resident A’s care needs had not been met: established. Additional findings: none.
Findings
One rule violation was established related to failure to implement interventions to prevent falls and ensure resident safety.

Deficiencies (1)
R 325.1931 Employees; general provisions: Resident A experienced 7 documented falls in 30 days and the facility did not consistently implement interventions to prevent future falls and ensure resident safety.
Report Facts
Corrective action plan due: 15

Inspection Report — Aug 26, 2024

Complaint Investigation
Date: Aug 26, 2024

Visit Reason
Investigation of a complaint received on 2024-08-21 about residents not receiving appropriate care, overnight staffing, and medication administration.

Complaint Details
Residents do not receive appropriate care: established. The overnight shift did not have enough caregivers to meet resident needs: not established. Medications are administered late: established.
Findings
Two rule violations were established related to inadequate resident care and late medication administration. One allegation regarding overnight staffing was not established.

Deficiencies (2)
MCL 333.20201 Policy describing rights and responsibilities of patients or residents; adoption; posting and distribution; contents; additional requirements; discharging, harassing, retaliating, or discriminating against patient exercising protected right; exercise of rights by patient's representative; informing patient or resident of policy; designation of person to exercise rights and responsibilities; additional patients' rights; definitions: The facility did not provide bathing assistance as indicated on service plans and failed to follow their fall prevention policy for formulating fall interventions and entering them on residents’ service plans.
R 325.1932 Resident medications: Medications were administered outside the timeframe of the orders of the licensed health professional and contrary to the facility's policy, with documented late medication administration for multiple residents.
Report Facts
Corrective action plan due: 15

Inspection Report — Aug 19, 2024

Complaint Investigation
Date: Aug 19, 2024

Visit Reason
Investigation of a complaint received on 2024-08-16 about resident-to-resident sexual assault.

Complaint Details
Resident A sexually assaulted Resident B: established.
Findings
One violation was established for failure to protect a resident from sexual abuse by another resident.

Deficiencies (2)
MCL 333.20201 Policy describing rights and responsibilities of patients or residents: the facility did not protect Resident B from sexual abuse perpetrated upon her by Resident A and has not put intervention into place to protect Resident B, other female residents or female caregivers from Resident A’s sexual aggressiveness.
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to maintain an organized program to provide protection, supervision, and assistance to residents, resulting in Resident B being sexually assaulted by Resident A.
Report Facts
Corrective action plan due: 15

Inspection Report — May 6, 2024

Complaint Investigation
Date: May 6, 2024

Visit Reason
Investigation of a complaint received on 2024-05-03 about improper medication administration.

Complaint Details
Resident medications are being improperly administered: established. Additional findings: established.
Findings
Two violations of R 325.1932 Resident medications were established related to improper medication administration and failure to notify the prescriber when medications were not administered as ordered.

Deficiencies (2)
R 325.1932 Resident medications: medications were not administered as ordered by the licensed health care professional and in accordance with the facility's policy.
R 325.1932 Resident medications: the facility was not informing the medication prescriber when medications were not being administered as ordered or refused by residents.
Report Facts
Corrective action plan due: 15

Inspection Report — Sep 21, 2023

Renewal
Date: Sep 21, 2023

Visit Reason
Renewal inspection of the adult foster care family home license.

Findings
The facility was found to be in substantial compliance with the public health code and administrative rules regulating home for the aged facilities.

Inspection Report — Aug 16, 2023

Complaint Investigation
Date: Aug 16, 2023

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Investigation of a complaint received on 2023-08-15 about facility cleanliness, visitation restrictions, and resident care.

Complaint Details
The Resident of Concern not receiving assistance: not established. Entry to the facility unsafe: not established. Facility not kept clean: established. Family member barred from visiting: established.
Findings
Two rule violations were established related to facility cleanliness and visitation restrictions; other allegations were not substantiated.

Deficiencies (2)
R 325.1979 General maintenance and storage: direct observation at the time of the onsite visit revealed that the facility was not kept clean with visible debris on floors and full waste cans.
MCL 333.20201 Policy describing rights and responsibilities of patients or residents: the facility barred a family member from visiting without offering an opportunity to visit under controlled circumstances.
Report Facts
Corrective action plan due: 15

Inspection Report — May 26, 2023

Complaint Investigation
Date: May 26, 2023

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Investigation of a complaint received on 2023-05-25 about personal care and medication notification.

Complaint Details
Resident of Concern not being provided appropriate assistance for his personal care: established. Resident of Concern given medication and received medical testing without notifying wife: not established.
Findings
One rule violation was established regarding the failure to update the resident's service plan to reflect true care needs. No violation was established regarding notification of the resident's wife about medication and medical testing.

Deficiencies (1)
R 325.1922 Admission and retention of residents: the service plan had not been updated to reflect the Resident of Concern’s true care needs and it is questionable that he received the required prompting, cueing and coaching.
Report Facts
Corrective action plan due: 15

Inspection Report — Feb 6, 2023

Original Licensing
Date: Feb 6, 2023

Visit Reason
Original license application for a home for the aged with programs for aged and Alzheimer's disease or related condition care.

Findings
The study determined substantial compliance with applicable licensing statutes and administrative rules, with a few items initially out of compliance that were later brought into compliance.

Report Facts
License length: 6

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