Inspection Reports for
StoryPoint Birmingham
2400 E Lincoln St, Birmingham, MI 48009, United States, MI, 48009
Back to Facility Profile12 Reports
Inspection Report — Mar 19, 2026
Complaint Investigation
Date: Mar 19, 2026
Visit Reason
Investigation of a complaint received on 2026-03-18 about delayed emergency response and failure to follow service plan for Resident A.
Complaint Details
Delayed calling Emergency Services and failure to notify family: not established. Failure to follow service plan and moving Resident A into bed while unresponsive: established.
Findings
One rule violation was established related to failure to follow the service plan for Resident A, including missed wellness checks and moving the resident into bed while awaiting EMS.
Deficiencies (1)
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to follow the service plan requiring every 2-hour wellness checks of Resident A and moved an unresponsive Resident A into bed while awaiting Emergency Medical Services.
Report Facts
Corrective action plan due: 15
Inspection Report — Oct 23, 2025
Complaint Investigation
Date: Oct 23, 2025
Visit Reason
Investigation of a complaint received on 2025-10-22 about medication administration, staffing, and supply issues.
Complaint Details
The facility is short-staffed: not established. Residents are not getting medications as ordered: established. The facility has a disorganized program and does not monitor cleanliness: not established. Additional findings: none.
Findings
Two rule violations were established related to medication administration and documentation. Staffing levels and supply program were found in compliance.
Deficiencies (1)
R 325.1932 Resident medications: multiple doses of medication were missed and several scheduled documentations for Incontinent Care, Shift Verification, Vital Signs, and Supervision were not completed.
Report Facts
Corrective action plan due: 15
Inspection Report — Jun 16, 2025
Complaint Investigation
Date: Jun 16, 2025
Visit Reason
Investigation of a complaint received on 2025-06-12 about elevator malfunctions and emergency preparedness.
Complaint Details
Elevators broken: not established. Additional findings: disaster plan for elevator malfunction not established.
Findings
One rule violation was established regarding the lack of a written disaster plan for elevator malfunctions. The allegation that the elevators were broken was not substantiated.
Deficiencies (1)
R 325.1981 Disaster plans: the licensee’s disaster plans did not contain protocol in place in the event of an elevator malfunction and had no formalized plans for staff to follow in this event.
Report Facts
Corrective action plan due: 15
Inspection Report — Apr 15, 2025
Complaint Investigation
Date: Apr 15, 2025
Visit Reason
Investigation of a complaint received on 2025-04-02 about a resident fall resulting in injury.
Complaint Details
Resident A fell while in the dining room area in the locked memory care unit: established. Additional findings: none.
Findings
One rule violation was established related to failure to monitor Resident A for falls as required by the service plan.
Deficiencies (1)
R 325.1931 Employees; general provisions: the facility did not monitor Resident A for falls as required by the service plan, resulting in a fall with fracture.
Report Facts
Corrective action plan due: 15
Inspection Report — Feb 5, 2025
Complaint Investigation
Date: Feb 5, 2025
Visit Reason
Investigation of a complaint received on 2025-01-30 about medication errors, security doors, and facility cleanliness.
Complaint Details
Medication errors are occurring: established. Security doors aren’t working: not established. The facility is not properly cleaned: not established.
Findings
One repeat violation was established for medication administration errors. No violations were established for security doors or facility cleanliness.
Deficiencies (1)
R 325.1932 Resident medications: Residents A and B did not receive all their medications as prescribed during the timeframe reviewed, with multiple missed doses documented incorrectly as medication not being on the med cart.
Report Facts
Corrective action plan due: 15
Inspection Report — Dec 19, 2024
Complaint Investigation
Date: Dec 19, 2024
Visit Reason
Investigation of a complaint received on 2024-12-11 about resident wandering, soiled clothing, staff training, and facility cleanliness.
Complaint Details
Resident A wandered outside of the facility and lost personal items: established. Resident A was left in soiled clothes for hours: not established. Staff are not properly trained: not established. The facility is not clean, and Resident A’s restroom was unsanitary: established. Additional findings: not established.
Findings
Two rule violations were established related to resident protection and facility cleanliness. Other allegations were not substantiated.
Deficiencies (2)
R 325.1921 Governing bodies, administrators, and supervisors: the facility did not provide protection to Resident A who left the facility without staff knowing and was found over a mile away.
R 325.1979 General maintenance and storage: Resident A’s room had a bad odor and unsanitary conditions with feces in the shower and on a towel on the floor that were not cleaned up.
Report Facts
Corrective action plan due: 15
Inspection Report — Nov 6, 2024
Renewal
Date: Nov 6, 2024
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found in non-compliance with 7 rules; a written corrective action plan was required before the license is renewed.
Deficiencies (8)
R 325.1921 Governing bodies, administrators, and supervisors: a rail was found on the bed of Resident A without documentation in the service plan, doctor's order, or manufacturer label.
R 325.1921 Governing bodies, administrators, and supervisors: the janitor's closet in memory care was not locked and contained chemicals.
R 325.1931 Employees; general provisions: staff person 1 and staff person 2 did not have required training within 30 days of employment.
R 325.1953 Menus: the facility did not have a posted menu for the current week.
R 325.1953 Menus: the facility did not maintain copies of all menus for the preceding three months.
R 325.1954 Meal and food records: the facility did not maintain a record of the meal census.
R 325.1972 Solid wastes: garbage cans in the janitor closet located in memory care did not have lids on them.
R 325.1976 Kitchen and dietary: four refrigerators in the facility were found to not have reliable thermometers.
Report Facts
Corrective action plan due: 15
Inspection Report — Sep 30, 2024
Complaint Investigation
Date: Sep 30, 2024
Visit Reason
Investigation of a complaint received on 2024-09-27 about kitchen hygiene and staffing shortage.
Complaint Details
Kitchen has ants all over and is unhygienic: established. Additional findings: no.
Findings
One rule violation was established regarding kitchen and dietary sanitation.
Deficiencies (1)
R 325.1976 Kitchen and dietary: multiple ice cream cartons were opened and not dated, including two left open without lids, and refrigerator in Memory Care dining area had multiple food items not dated.
Report Facts
Corrective action plan due: 15
Inspection Report — May 17, 2024
Complaint Investigation
Date: May 17, 2024
Visit Reason
Investigation of a complaint received on 2024-05-16 about the facility kitchen being filthy.
Complaint Details
The facility kitchen is filthy: established. Additional findings: established.
Findings
Seven rule violations were established related to kitchen cleanliness, food storage, utensil sanitation, meal and food records, solid waste management, and general maintenance.
Deficiencies (7)
R 325.1976 Kitchen and dietary (5): multiple perishable food items were left uncovered and unlabeled, making them susceptible to contamination; dead fruit flies were observed inside a flour container.
R 325.1976 Kitchen and dietary (6): food temperatures were not consistently taken prior to serving and refrigerator/freezer temperatures were not monitored to ensure safe storage.
R 325.1976 Kitchen and dietary (13): multi-use utensils were kept inside containers without being sanitized after each use.
R 325.1976 Kitchen and dietary (15): the ice scoop holster was dirty and the scoop was stored inside the dirty container, potentially contaminating the ice.
R 325.1954 Meal and food records: the facility did not maintain a meal census record.
R 325.1972 Solid wastes: garbage containers lacked lids and were not properly covered.
R 325.1979 General maintenance and storage (1): an active leak was present in the commercial walk-in freezer.
Report Facts
Corrective action plan due: 15
Inspection Report — Nov 15, 2023
Renewal
Date: Nov 15, 2023
Visit Reason
License renewal notice; no inspection report attached. Administrative review without an on-site visit.
Findings
The license was renewed following an administrative review that revealed substantial compliance with applicable rules.
Report Facts
License length: 12
Inspection Report — Apr 18, 2023
Complaint Investigation
Date: Apr 18, 2023
Visit Reason
Investigation of a complaint received on 2023-04-12 about Resident A wandering and being found locked in a vacant room.
Complaint Details
Resident A was missing from her room and found hours later in another room: established. Additional findings: failure to monitor Resident A every two hours and failure to protect her safety: established.
Findings
Two rule violations were established related to supervision and protection of Resident A, who was missing for three hours and found in a locked room.
Deficiencies (2)
R 325.1921 Governing bodies, administrators, and supervisors: the facility did not maintain an organized program to provide supervision and protection as Resident A was missing for three hours and found in a locked room.
R 325.1931 Employees; general provisions: the facility failed to treat Resident A with dignity and provide protection and safety consistent with the resident’s service plan, as Resident A was not monitored every two hours as required.
Report Facts
Corrective action plan due: 15
Inspection Report — Mar 23, 2018
Original Licensing
Date: Mar 23, 2018
Visit Reason
Original license application for a home for the aged facility.
Findings
The study has determined substantial compliance with applicable licensing statutes and administrative rules.
Report Facts
License length: 6
Viewing
Loading inspection reports...
