Inspection Reports for
StoryPoint Naperville
504 N. River Road, Naperville, IL, 60563
Back to Facility Profile3 Reports
Inspection Report — Apr 1, 2026
Complaint Investigation
Date: Apr 1, 2026
Visit Reason
This was a complaint and facility reported incident survey involving three complaints: IL00200860 and IL00200962 were unsubstantiated but other deficiencies were found and cited; IL00201003 investigation was unable to be done due to the subject not residing at the facility.
Complaint Details
Complaint IL00200860: unsubstantiated but other deficiencies found and cited. Complaint IL00200962: unsubstantiated but other deficiencies found and cited. Complaint IL00201003: investigation unable to be done due to subject not residing at facility.
Findings
The survey found repeat Type 3 violations for physician assessments and service plans, and a Type 2 violation for tuberculosis skin test procedures. The facility acknowledged the issues and described plans to correct physician assessment signatures and to obtain required service plan signatures.
Deficiencies (3)
A4000 (295.4000 Physician's Assessment) - The establishment failed to ensure physician assessments were completed by a physician for four of four residents reviewed; assessments were signed by advanced practice nurses or nurse practitioners instead of physicians.
A4010 (295.4010 Service Plan) - The establishment failed to ensure service plans were signed by all individuals involved in their development for three of four residents reviewed.
A4050 (295.4050 Tuberculin Skin Test Procedures) - The establishment failed to ensure one of four residents reviewed was tested for tuberculosis when admitted, creating substantial probability of harm.
Report Facts
Residents affected: 4
Residents affected: 3
Residents affected: 1
Inspection Report — Feb 25, 2026
Complaint Investigation
Date: Feb 25, 2026
Visit Reason
Complaint Investigation IL00199978/2671410 and IL00200353/2672245 found no deficiencies. Entity Reported Incident Investigation IL00200331 on 2/18/26 cited violations at sections 295.4000 h), 295.4010 d) h), and 295.7000 b) 10).
Complaint Details
Complaint IL00199978/2671410: No deficiency cited. Complaint IL00200353/2672245: No deficiency cited. Entity Reported Incident IL00200331: Sections 295.4000 h), 295.4010 d) h), 295.7000 b) 10) cited.
Findings
The establishment failed to notify the physician of aggressive behavior for resident R2, resulting in lack of assessment and interventions that led to physical aggression towards staff. The facility also failed to incorporate physical therapy interventions and document multiple observations of aggressive behavior, which created a substantial probability of harm to R2, staff, and all residents.
Deficiencies (3)
A4000 (295.4000 Physician/s Assessment) - The establishment failed to notify resident R2's physician of aggressive behavior, resulting in lack of assessment and interventions to address behaviors that led to physical aggression towards staff.
A4010 (295.4010 Service Plan) - The establishment failed to incorporate physical therapy interventions and implement interventions addressing resident R2's behaviors resulting in physical aggression towards staff.
A7000 (295.7000 Resident Records) - The establishment failed to document multiple reported observations by staff of aggressive behaviors affecting resident R2, resulting in lack of assessment by physician and interventions to address behavior, which led to physical aggression towards staff.
Report Facts
Residents affected: 1
Inspection Report — Sep 14, 2025
Complaint Investigation
Date: Sep 14, 2025
Visit Reason
Original investigation of Complaint 2528821 / IL 197092. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint 2528821 / IL 197092: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during this complaint investigation.
Viewing
Loading inspection reports...
