Inspection Reports for
StoryPoint Northville

44600 Five Mile Rd, Township of Northville, MI 48168, United States, MI, 48168

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8 Reports

2020–2026

Inspection Report — Mar 10, 2026

Complaint Investigation
Date: Mar 10, 2026

Visit Reason
Investigation of a complaint received on 2026-03-06 about neglect and choice of home care provider.

Complaint Details
Resident A is being neglected: not established. Residents are not being given a choice of their home care provider: not established. Additional findings: administrator change notification not provided — established.
Findings
No violations were established for the allegations of neglect and lack of choice of home care provider. One additional finding was established regarding failure to notify the department of an administrator change.

Deficiencies (1)
R 325.1913 Licenses and permits; general provisions: the licensee failed to notify the department when the administrator was changed.
Report Facts
Corrective action plan due: 15

Inspection Report — Jan 15, 2025

Complaint Investigation
Date: Jan 15, 2025

Visit Reason
Investigation of a complaint received on 2025-01-15 about lack of adequate care and improper medication administration.

Complaint Details
Lack of adequate care for Resident A: established. Improper medication administration: not established. Additional findings: resident record missing allergy to albuterol — established.
Findings
Two violations were established: failure to assure availability of emergency medical care and incomplete resident records regarding allergy to albuterol. One allegation of improper medication administration was not established.

Deficiencies (2)
R 325.1921 Governing bodies, administrators, and supervisors: the home failed to assure the availability of emergency medical care as staff did not adequately respond to Resident A’s breathing difficulties and were unable to locate backup oxygen promptly.
R 325.1942 Resident records: Resident A’s allergy to albuterol was not listed in the resident record, despite staff reporting EMS was informed of the allergy.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 3, 2024

Complaint Investigation
Date: Oct 3, 2024

Visit Reason
Investigation of a complaint received on 2024-10-02 about Resident A not being checked on every two hours and medication administration.

Complaint Details
Resident A had frequented falls and was not checked on every two hours: established. Medication not given properly: not established. Additional findings: not established.
Findings
Two allegations were investigated. One violation was established regarding Resident A not being treated with dignity and not being checked on every two hours as required by the service plan. The allegation of medication not given properly was not established.

Deficiencies (1)
R 325.1931 Employees; general provisions: Resident A was not treated with dignity and not consistent with her service plan, including frequent checks and fall prevention interventions.
Report Facts
Corrective action plan due: 15

Inspection Report — Jan 11, 2024

Renewal
Date: Jan 11, 2024

Visit Reason
Renewal inspection of the adult foster care family home license.

Findings
The facility was found to be in non-compliance with multiple rules; a written corrective action plan was required before the license is renewed.

Deficiencies (10)
MCL 333.20173a Covered facility; employees or applicants for employment; prohibitions; criminal history check; procedure; conditional employment; knowingly providing false information as misdemeanor; prohibited use or dissemination of criminal history information as misdemeanor; review by licensing or regulatory department; conditions of continued employment; failure to conduct criminal history checks as misdemeanor; establishment of automated fingerprint identification system database; electronic web-based system; definitions: Employee 1 was hired on 8/12/21, however the criminal background check on file was dated 10/11/23, more than two years after her hire date.
R 325.1922 Admission and retention of residents: Residents A and B have admission contracts directly with Storypoint Northville LLC and not the active licensee CA Senior Northville Operator, LLC, deeming the contracts invalid.
R 325.1922 Admission and retention of residents: Resident C moved into the facility on 6/21/19 and facility staff could not produce evidence of a completed tuberculosis screening within 12 months prior to her admission date. Repeat violation.
R 325.1923 Employee's health: Employee 1 was hired on 8/12/21, however her initial tuberculosis screening on file was dated 10/10/23. Repeat violation.
R 325.1932 Resident medications: Resident D is prescribed mupirocin topical ointment and ammonium lactate to be applied daily by an outside service provider, but facility staff have not documented administration; Resident E was not administered banophen for two evening doses and staff falsely documented a morning dose. Repeat violation.
R 325.1935 Bedding, linens, and clothing: The facility does not maintain an extra supply of linens and towels.
R 325.1953 Menus: The posted menu was not for the current week, only for the current day. Repeat violation.
R 325.1976 Kitchen and dietary: The memory care kitchenette refrigerator was missing a thermometer.
R 325.1976 Kitchen and dietary: A mold like substance was observed inside the ice machine in the facility’s commercial kitchen.
R 325.1979 General maintenance and storage: Hazardous and toxic materials were found unsecured in the memory care kitchenette and movie theater, posing an ingestion and poisoning risk to residents lacking safety awareness.
Report Facts
Corrective action plan due: 15

Employees mentioned
NameTitleContext
Employee 1Named in the criminal background check and tuberculosis screening findings
Employee 2Named in the medication administration findings
Nicole LumbergAdministratorNamed as administrator reporting on Employee 1's background check discrepancy

Inspection Report — Dec 1, 2023

Complaint Investigation
Date: Dec 1, 2023

Visit Reason
Investigation of a complaint received on 2023-11-30 about resident wound care and neglect.

Complaint Details
Resident A had a wound with maggots: established. Additional findings: not established.
Findings
One violation was established related to inadequate wound care and failure to monitor a resident's wound as required by the service plan.

Deficiencies (1)
R 325.1931 Employees; general provisions: the home failed to treat Resident A with dignity and attend to his personal needs consistent with his service plan, resulting in maggots in a wound on his head.
Report Facts
Corrective action plan due: 15

Inspection Report — Jul 28, 2023

Complaint Investigation
Date: Jul 28, 2023

Visit Reason
Investigation of a complaint received on 07/23/2023 about inadequate supervision and staffing shortages.

Complaint Details
Resident of Concern not assisted to toilet and left on floor for over 5 hours: established. Staffing shortages in memory care unit: established.
Findings
Two rule violations were established: inadequate supervision resulting in a resident lying on the floor for over 5 hours, and insufficient staffing levels in the memory care unit.

Deficiencies (2)
R 325.1921 Governing bodies, administrators, and supervisors: the resident of concern did not receive adequate supervision as evidenced by the length of time she spent lying on the floor by her bed until discovered by a caregiver.
R 325.1931 Employees; general provisions: the facility did not schedule the number of caregivers needed to provide a standard level of care, resulting in shifts short of workers especially in the memory care unit.
Report Facts
Corrective action plan due: 15

Inspection Report — Nov 15, 2022

Complaint Investigation
Date: Nov 15, 2022

Visit Reason
Investigation of a complaint received on 2022-11-14 about an employee not following the service plan, failure to follow-up after a fall, and equipment maintenance.

Complaint Details
An employee did not follow the service plan when providing care for the Resident of Concern (ROC), resulting in an injury: established. The facility did not follow-up with the ROC regarding possible injuries after she fell: not established. The facility did not maintain equipment in a safe condition: not established. Additional findings: incomplete documentation — established.
Findings
Two violations were established related to failure to follow the service plan and incomplete resident records. One allegation regarding follow-up after a fall and one regarding equipment maintenance were not established.

Deficiencies (2)
R 325.1931 Employees; general provisions: caregiver #1 did not attest to the footrests being elevated as required within the Resident of Concern’s service plan.
MCL 333.20175 Maintaining record for each patient; wrongfully altering or destroying records; omissions in the Resident of Concern’s charting notes and fall assessment document resulted in an incomplete record of observations made.
Report Facts
Corrective action plan due: 15

Inspection Report — Aug 4, 2020

Original Licensing
Date: Aug 4, 2020

Visit Reason
Original license application for a home for the aged.

Findings
The study determined substantial compliance with home for the aged public health code and applicable administrative rules.

Report Facts
License length: 6

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