Inspection Reports for
Sunrise of San Mateo

CA, 94402

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Citations (last 6 years)

Citations (over 6 years) 0.8 citations/year

Citations are regulatory findings recorded during state inspections.

80% better than California average
California average: 4 citations/year

Citations per year

4 3 2 1 0
2020
2021
2023
2024
2025
2026

Occupancy

Latest occupancy rate 79% occupied

Based on a March 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Dec 2020 Mar 2024 Apr 2025 Mar 2026

Inspection Report

Annual Inspection
Census: 67 Capacity: 85 Citations: 1 Date: Mar 10, 2026

Visit Reason
The inspection was a required, unannounced 1-year comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with licensing regulations.

Findings
The facility was toured and found to have appropriate safety measures, emergency systems, and hygiene supplies. A deficiency was cited for improper medication storage where Advil and acetaminophen were stored in a resident's room despite the resident being unable to self-administer medications, posing an immediate health risk. The deficiency was corrected during the inspection.

Citations (1)
Medications (Advil and acetaminophen) were stored in room #204 despite the client being unable to self-store/administer medications, violating the requirement for central medication storage.
Report Facts
Capacity: 85 Census: 67 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Abbie Apolinario Executive Director Certified RCFE administrator overseeing facility operations
Paul Difuntorum Met with during inspection
Audrey Jeung Licensing Program Analyst Conducted the inspection and signed the report
April Cowan Licensing Program Manager Named in the report as Licensing Program Manager

Inspection Report

Census: 70 Capacity: 85 Citations: 0 Date: Jun 24, 2025

Visit Reason
The visit was an unannounced case management follow-up to review information obtained during the annual inspection on 2025-04-03, including staff training and proof of correction regarding nonperishable food supply.

Findings
The licensing analyst confirmed that the main entry door is equipped with a keypad and delayed egress alert, and that three other exits have keypads with auditory alarms but no delayed egress. Proof of correction for the nonperishable food supply citation was provided. No deficiencies were cited during this visit.

Report Facts
Capacity: 85 Census: 70

Employees mentioned
NameTitleContext
Abbie Apolinario Administrator Met with licensing analyst during inspection
Audrey Jeung Licensing Program Analyst Conducted the inspection and follow-up
April Cowan Licensing Program Manager Named in report header

Inspection Report

Annual Inspection
Census: 70 Capacity: 85 Citations: 2 Date: Apr 3, 2025

Visit Reason
The inspection was a required unannounced 1-year comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with California Code of Regulations, Title 22.

Findings
The inspection found deficiencies related to criminal record clearance for staff and insufficient non-perishable food supplies for emergency preparedness. The facility maintains adequate safety features such as emergency signal systems, carbon monoxide detectors, and hygiene supplies, but cited violations pose immediate and potential risks to residents.

Citations (2)
Criminal record clearance not associated with facility for staff member #2 who worked almost 2 years, posing immediate health, safety, or personal rights risk.
Insufficient non-perishable food supply to feed all 70 residents for 7 days in an emergency, posing potential health, safety, or personal rights risk.
Report Facts
Civil penalty amount: 100 Number of residents: 70 Total licensed capacity: 85 Number of emergency food boxes: 17

Employees mentioned
NameTitleContext
Abbie Apolinario Executive Director Certified RCFE administrator overseeing facility operations
Rob Graves Met with during inspection
Audrey Jeung Licensing Program Analyst Conducted the inspection and signed the report
April Cowan Licensing Program Manager Oversaw licensing program related to this inspection

Inspection Report

Census: 68 Capacity: 85 Citations: 0 Date: Jun 24, 2024

Visit Reason
The visit was a Case Management visit conducted regarding a resident (R1) who fell.

Findings
No deficiencies were cited during the visit. The Licensing Program Analyst gathered information about the incident and reviewed the report with facility staff.

Employees mentioned
NameTitleContext
John Calandra Licensing Program Analyst Conducted the Case Management visit and gathered information about the resident fall.
Joanne Gutierrez Assisted Living Coordinator Met with the Licensing Program Analyst during the visit and provided information about the incident.
Trish Redito Business Office Coordinator Greeted the Licensing Program Analyst and provided information about the incident.

Inspection Report

Annual Inspection
Census: 67 Capacity: 85 Citations: 0 Date: Mar 11, 2024

Visit Reason
An unannounced annual inspection was conducted to evaluate compliance with licensing requirements and overall facility conditions.

Findings
The facility was found to be clean, safe, and well-maintained with no fire safety hazards or obstructions. Resident and staff records were complete and up to date, medications were properly stored and accounted for, and emergency preparedness measures were current. No citations were issued during the visit.

Report Facts
Resident records reviewed: 5 Staff records reviewed: 5 Perishables observed: 2 Non-perishables observed: 7 Fire extinguisher check date: 202402 Hot water temperature range: 112 Hot water temperature range: 115

Employees mentioned
NameTitleContext
Abbie Apolinario Administrator Met with Licensing Program Analyst during inspection and discussed visit purpose
Komal Charitra Licensing Program Analyst Conducted the unannounced annual inspection
Cara Smith Licensing Program Manager Named in report header

Inspection Report

Annual Inspection
Census: 62 Capacity: 85 Citations: 0 Date: Sep 24, 2023

Visit Reason
Licensing Program Analyst Victoria Brown arrived unannounced to conduct a Required - 1 Year visit on 09/24/2023 at 9:00 AM to evaluate the facility's compliance with regulations.

Findings
No deficiencies were observed or cited during the inspection. The facility met all regulatory requirements including safety, medication storage, and environmental conditions.

Report Facts
Hospice approved capacity: 20 Memory Care Unit capacity: 27 Residents receiving hospice care: 6 Bedridden residents: 0 Facility temperature range: 71 Facility temperature range: 74 Hot water temperature range: 112.3 Hot water temperature range: 114.6 Staff files reviewed: 3 Resident files reviewed: 3

Employees mentioned
NameTitleContext
Victoria Brown Licensing Program Analyst Conducted the inspection and signed the report
Abbie Apolinario Administrator Met with Licensing Program Analyst during the inspection
Leslie Guerrero Reminiscence Coordinator Met with Licensing Program Analyst during the inspection
StelaMarie Pham Resident Care Director Met with Licensing Program Analyst during the inspection
Joanne-Ruth Gutierrez Assisted Living Coordinator Met with Licensing Program Analyst during the inspection
Robert Graves Maintenance Coordinator Met with Licensing Program Analyst during the inspection

Inspection Report

Complaint Investigation
Capacity: 85 Citations: 0 Date: Dec 27, 2021

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 10/18/2021 regarding a resident sustaining injuries while in care.

Complaint Details
The complaint alleged that a resident sustained injuries while in care. The investigation concluded the allegation was unsubstantiated.
Findings
The investigation found that the resident (R1) sustained a fall on October 17, 2021, resulting in injuries. However, the resident was admitted as independent living and did not require frequent staff checks. Based on interviews and evidence, the allegation was unsubstantiated due to lack of preponderance of evidence.

Report Facts
Facility capacity: 85

Employees mentioned
NameTitleContext
Komal Charitra Licensing Program Analyst Conducted the complaint investigation and delivered findings
Josephine Chan Dining Service Coordinator Met with evaluator to discuss findings
Stephanie Hall Administrator Provided information about resident independence
Julio Montes Supervisor Supervisor overseeing the investigation

Inspection Report

Complaint Investigation
Capacity: 85 Citations: 2 Date: Nov 23, 2021

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2021-10-18 regarding allegations of inadequate incontinence care, unsanitary conditions, and failure to provide appropriate diabetes care to a resident.

Complaint Details
The complaint was substantiated regarding failure to assist resident with incontinence care and maintain sanitary conditions. The allegation of failure to provide appropriate diabetes care was unsubstantiated.
Findings
The investigation substantiated that the licensee failed to assist the resident with incontinence care, failed to maintain the resident's room in a sanitary condition, and failed to document and address the resident's health changes. The allegation regarding failure to provide appropriate diabetes care was unsubstantiated.

Citations (2)
Failure to observe and document changes in resident's physical and health condition, and failure to update physician report or develop an appropriate care plan.
Failure to maintain the facility clean, safe, sanitary, and in good repair; specifically, the resident's room was disheveled, mattress soaked in urine, and strong urine odor persisted.
Report Facts
Facility capacity: 85 Resident glucose level: 407

Employees mentioned
NameTitleContext
Komal Charitra Licensing Program Analyst Conducted the complaint investigation and delivered findings
Deanna Chan Resident Care Director Met with Licensing Program Analyst during investigation and delivery of findings
Julio Montes Licensing Program Manager Named as Licensing Program Manager overseeing the investigation

Inspection Report

Census: 55 Capacity: 85 Citations: 0 Date: Dec 23, 2020

Visit Reason
The inspection was conducted as an unannounced case management visit to obtain information regarding an unusual incident that occurred on 12/20/2020.

Findings
The Licensing Program Analyst interviewed the Executive Director and requested relevant documents related to the incident. The incident requires further investigation, and follow-up interviews and document reviews are planned.

Employees mentioned
NameTitleContext
Shabana Buksh Licensing Program Analyst Conducted the unannounced case management inspection and authored the report.
Stephanie Hall Administrator Facility Administrator met with the Licensing Program Analyst during the inspection.
Brenda Chan Licensing Program Manager Named as Licensing Program Manager on the report.

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