Inspection Reports for
Sunset Cliffs Elder Care

The complaint included allegations that a resident sustained an unexplained injury due to neglect/lack of supervision, staff left the resident in a soiled diaper for an extended period, staff did not shower the resident, and staff failed to report the incident to the resident's authorized representative timely. The investigation concluded these allegations were unsubstantiated.

The investigation found no substantiated evidence to support the allegations. Staff interviews, record reviews, and observations indicated that the resident was supervised according to their care plan, hygiene needs were met, and the incident was reported within the required timeframe.

The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited. All required safety equipment, furnishings, and documentation were present and compliant.

The complaint was investigated and found to be unfounded, meaning the allegations were false, could not have happened, or were without reasonable basis.

The investigation found that the alleged caregiver was not a staff member at the facility, and based on records and interviews, the allegations were unfounded and dismissed.

The complaint alleged inadequate supervision leading to multiple falls by a resident with dementia. The allegation was unsubstantiated after investigation including interviews with staff, residents, an outside source, and review of care plans and records.

The investigation included interviews, observations, and record reviews which found that staff consistently supervised the resident, timely notifications were made to the authorized representative, and environmental adjustments were being considered. The allegation was determined to be unsubstantiated due to lack of evidence.

Complaint alleging staff do not ensure that residents are accorded privacy while in care was investigated and found unsubstantiated.

The investigation found no evidence to support the allegation. Interviews with staff, residents, and outside sources confirmed that residents' privacy was respected and no videotaping or inappropriate photography occurred in private areas. The allegation was unsubstantiated.

During the visit, a brief facility tour and welfare check on the remaining residents found no safety concerns. Pertinent records were reviewed and staff interviewed. No deficiencies were observed or cited during the visit.

The facility was found to be organized, well-maintained, and in good repair with no deficiencies observed or cited. All required safety equipment, supplies, and documentation were present and in compliance. Resident interviews and record reviews did not raise any licensing concerns.

The complaint alleged that the licensee did not issue Resident 1's authorized representative a refund. The investigation included review of records, physical inspection, and interviews. It was found that the licensee applied a credit for preadmission fees towards rent and transportation costs and refunded a portion of monthly rental fees on the day of the investigation. The allegation was unsubstantiated due to lack of sufficient evidence.

The investigation found insufficient evidence to prove that the licensee violated regulations regarding the refund of preadmission appraisal fees. The allegation was determined to be unsubstantiated.

No deficiencies were cited or observed during the visit. The facility's COVID-19 Mitigation Plan implementation, including disinfection, testing, vaccination, screening protocols, and PPE use, was evaluated and found satisfactory.

The facility was inspected inside and out, found to have sanitary and operational bathrooms, proper fire safety equipment, and secure storage for hazardous items. The facility is ready for licensure pending management approval.

The applicant and administrator successfully completed the Component II evaluation, demonstrating understanding of facility operation, staff qualifications, program policies, and compliance requirements. No clients were in care at the time of the evaluation.