Inspection Reports for
The Cortland Wyoming

2708 Meyer Ave. SW, Wyoming, MI 49519, MI, 49519

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9 Reports

2023–2026

Inspection Report — May 18, 2026

Renewal
Date: May 18, 2026

Visit Reason
Renewal inspection of the adult foster care family home license.

Findings
The home was found to be in non-compliance with multiple rules related to staff training, medication administration, resident care plans, water temperature, and food safety; a written corrective action plan was required before the license is renewed.

Deficiencies (10)
MCL 333.20178 Nursing home, home for the aged, or county medical care facility; description of services to patients or residents with Alzheimer's disease; staff training and continuing education practices: review of staff person’s employee records revealed there was no evidence of staff training on Alzheimer’s disease or related conditions.
R 325.1921 Governing bodies, administrators, and supervisors; protection: a staff member administered an insulin injection without washing hands or wearing gloves, not following facility policy.
R 325.1921 Governing bodies, administrators, and supervisors; protection: Resident D had a halo assistive device without a physician order or adequate service plan information as required by facility policy.
R 325.1932 Resident’s medications; service plan: Resident C’s service plan lacked detailed information on anxiety/agitation behaviors requiring medication administration and use of nonpharmaceutical interventions.
R 325.1931 Employees; general provisions: Resident I’s and Resident H’s service plans lacked clear direction on the type and schedule of promptings/reminders required.
R 325.1932 Resident’s medications; service plan: multiple residents’ service plans lacked information on who is responsible for medication administration.
R 325.1932 Resident’s medications; medication administration: Resident C was prescribed two pain medications with no instructions on administration priority or combination, risking harm due to staff discretion.
R 325.1932 Resident’s medications; medication availability: Resident H, J, and K did not receive prescribed Lorazepam on 03/03-03/04 due to medication unavailability.
R 325.1970 Water supply systems; hot water temperature: multiple resident rooms had water temperatures below 105 degrees or above 120 degrees Fahrenheit.
R 325.1976 Kitchen and dietary; food safety: the walk-in freezer contained opened, unsealed, and undated food items including chicken nuggets, corn bread, and pepperoni.
Report Facts
Corrective action plan due: 15

Inspection Report — Sep 25, 2025

Complaint Investigation
Date: Sep 25, 2025

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Investigation of a complaint received on 2025-09-09 about neglect of Resident A including dirty room, soiled clothes, and skin breakdown.

Complaint Details
Resident is neglected by staff, his room is dirty, wears clothes that are soiled, and his skin is breaking down: not established. Additional findings: no violation established.
Findings
No rule violations were found; the allegation of neglect was not established.

Inspection Report — May 1, 2025

Complaint Investigation
Date: May 1, 2025

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Investigation of a complaint received on 2025-04-30 about Resident A's medication refusal and grooming.

Complaint Details
Resident A’s fingernails have not been cut: not established. Resident A refused medications and was combative: established. Additional findings: medication log initials missing — established.
Findings
Two violations were established related to medication administration and documentation. One allegation about Resident A's fingernails not being cut was not established.

Deficiencies (2)
R 325.1932 Resident medications: staff did not notify Resident A’s physician when prescribed medications were refused.
R 325.1932 Resident medications: staff did not initial the medication administration log for Levothyroxine on 04/23 and 04/27.
Report Facts
Corrective action plan due: 15

Inspection Report — Mar 20, 2025

Complaint Investigation
Date: Mar 20, 2025

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Investigation of a complaint received on 2025-03-19 about Resident B found in urine-soaked bed with no clothes and no bedding.

Complaint Details
Resident B found in urine-soaked bed with no clothes and no bedding: established. Additional findings about care needs and service plan deficiencies: established.
Findings
Two rule violations were established related to bedding and resident care.

Deficiencies (2)
R 325.1935 Bedding, linens, and clothing: Resident B was observed lying in bed with no clean linens, only a blanket, and the facility did not ensure linens were washed and the bed was appropriately changed.
R 325.1931 Employees; general provisions: Resident B is resistant to care and requires increased time of two staff members to provide care, but the service plan did not specify these care needs or frequency of checks.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 15, 2024

Complaint Investigation
Date: Oct 15, 2024

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Investigation of a complaint received on 2024-10-14 about Resident A unattended outside and staff training.

Complaint Details
Resident A unattended outside and fell: established. Staff at the facility are not trained: not established.
Findings
Two allegations were investigated. One violation was established for allowing Resident A to be unattended outside inconsistent with his service plan. The allegation that staff were not trained was not established.

Deficiencies (1)
R 325.1931 Employees; general provisions: the facility allowed Resident A to be left outside unattended without staff assistance, inconsistent with his service plan which did not outline the required supervision and assistance.
Report Facts
Corrective action plan due: 15

Inspection Report — Jun 11, 2024

Renewal
Date: Jun 11, 2024

Visit Reason
Renewal inspection of the adult foster care family home license.

Findings
The home was found in non-compliance with 5 rules; a written corrective action plan was required before the license is renewed.

Deficiencies (5)
R 325.1975 Laundry and linen requirements: clean linen cart was stored next to a garbage can in the common area and clean linen storage contained items other than clean linens, posing a risk for cross contamination.
R 325.1976 Kitchen and dietary: work surfaces in the memory care unit kitchen were dirty, unclean, and not in good sanitary condition.
R 325.1976 Kitchen and dietary: incomplete and/or missing dishwasher sanitization records from February 2024 to June 2024 prevented determination if multi-use utensils were properly cleaned and sanitized.
R 325.1976 Kitchen and dietary: multiple food items in various kitchen areas were not dated and/or labeled with the open date, making it unclear if they were safe for consumption.
R 325.1979 General maintenance and storage: industrial cleaning materials, sodium chloride wound irrigation solution, and sharps were found unsecured and easily accessible in multiple common areas, posing a risk to residents with impaired cognition.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 30, 2023

Complaint Investigation
Date: Oct 30, 2023

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Investigation of a complaint received on 2023-10-26 about failure to provide appropriate care and supervision in accordance with the service plan.

Complaint Details
Failure to provide appropriate care or supervision: established. Additional findings: failure to provide updated service plan: established.
Findings
Two rule violations were established: the facility failed to provide appropriate care, supervision, and safety for Resident A in March and April 2023, and the facility was unable to provide a current and up-to-date service plan for Resident A when requested.

Deficiencies (2)
R 325.1931 Employees; general provisions: the facility did not provide appropriate care, supervision, or safety for Resident A in March 2023 resulting in Resident A eating dry hot chocolate mix causing a cough, and in April 2023 hospice documentation revealed Resident A’s heels were not floated consistently by facility staff.
R 325.1922 Admission and retention of residents: the facility was unable to provide a current and up to date service plan for Resident A when requested.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 26, 2023

Complaint Investigation
Date: Oct 26, 2023

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Investigation of a complaint received on 2023-10-24 about appropriate care and supervision of Resident A, safe transfer techniques, and administrative compliance.

Complaint Details
Facility staff did not provide appropriate care for Resident A in a timely manner: established. Resident A incurred a fall resulting in injury due to a care staff member’s unsafe transfer technique: established. Additional findings: lack of appointed administrator and failure to notify department: established.
Findings
Five violations were established related to supervision and care of Resident A, employee assistance during transfers, failure to notify the department of administrator changes, lack of appointed administrator, and incomplete resident records.

Deficiencies (5)
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to maintain an organized program to provide supervision, assistance, and supervised personal care for Resident A upon return from hospital and prior to being found unresponsive.
R 325.1931 Employees; general provisions: care staff did not provide appropriate assistance or supervision during Resident A's transfer, resulting in a fall and injury.
R 325.1913 Licenses and permits; general provisions: the facility did not notify the department within 5 business days of the administrator vacancy and role change.
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to appoint a competent administrator responsible for operating the home.
R 325.1942 Resident Records: the facility did not maintain current resident records with all entries dated and signed; records were incomplete and limited.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 6, 2023

Complaint Investigation
Date: Oct 6, 2023

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Investigation of a complaint received on 2023-10-02 about an unauthorized blood draw.

Complaint Details
Unauthorized blood draw without physician order: established.
Findings
One rule violation was established related to an unauthorized blood draw performed without a physician's order.

Deficiencies (1)
R 325.1921 Governing bodies, administrators, and supervisors: the home failed to maintain an organized program of protection as Resident A had her blood drawn on 5/15/23 without a physician’s order and in a common area where others could observe.
Report Facts
Corrective action plan due: 15

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