Inspection Reports for
The Enclave at Gilbert Senior Living

36-420.01 — The governing authority failed to ensure a training program for all staff on fall prevention and fall recovery was developed and administered, including initial and continued competency training. Documentation was missing for multiple employees, repeating a prior deficiency.

Written service plan updates — The manager failed to ensure a resident's written service plan was updated at least once every six months, risking inadequate knowledge of needed services by staff.

Toxic materials storage — The manager failed to ensure toxic materials were stored in a locked area inaccessible to residents, as an unlocked housekeeping room contained hazardous cleaning products.

R9-10-113 — The health care institution failed to provide annual tuberculosis training and education to staff on recognizing signs and symptoms of TB. Personnel records lacked documentation of this training for multiple employees.

The manager failed to immediately report suspected abuse to a peace officer or Adult Protective Services as required, despite an incident report documenting an alleged resident-to-resident physical altercation.

The manager failed to ensure that residents' written service plans were signed and dated by the resident or their representative when initially developed and updated for three sampled residents.

The manager failed to ensure immediate notification of the resident's primary care provider after accidents or injuries requiring medical services, with documented delays of up to eight days.

36-420.01 — The facility failed to implement a fall prevention and fall recovery training program that included continued competency training, posing a risk to resident care and safety.

When a resident had an incident resulting in the need for medical services, the manager failed to ensure that a caregiver documented any action taken to prevent the incident from occurring in the future. Incident reports for four residents lacked such documentation despite acknowledgment by staff.

The manager failed to ensure a caregiver's skills and knowledge were verified and documented before providing physical health or behavioral health services, contrary to facility policy. Documentation was missing for one caregiver hired in 2022 despite policy requirements and interview confirmation.