Inspection Reports for
The Haven at North Hills Senior Residence

No regulatory citations or deficiencies were identified during this inspection.

The inspection was complaint-related and incident-based. The plan of correction was accepted and fully implemented by 07/28/2026.

The submitted plan of correction was found to be fully implemented. A violation was found regarding resident dignity and respect involving staff behavior in the secured dementia care unit.

The facility had repeat violations related to sanitary conditions, refrigerator/freezer temperatures, and food storage. Corrective actions including cleaning, temperature monitoring, staff training, and audits were implemented and accepted.

The inspection was triggered by a complaint, but no deficiencies or citations were found, indicating no substantiated issues.

No regulatory citations or deficiencies were identified as a result of this inspection.

The visit was triggered by a complaint, and the submitted plan of correction was reviewed and determined to be fully implemented.

Two deficiencies were identified: failure to follow prescriber's medication orders resulting in delayed medication administration, and absence of posted directions for keypad operation at the secured dementia care unit exit. Both deficiencies had corrective plans implemented by 02/19/2025.

The inspection was complaint-related; however, no deficiencies were found and no follow-up was required.

No regulatory citations or deficiencies were identified as a result of this inspection.

The inspection was complaint-related as explicitly stated under Inspection Information with Reason: Complaint.

No regulatory citations or deficiencies were identified as a result of this inspection.

The review determined that the submitted plan of correction is fully implemented and that continued compliance must be maintained.

The visit was complaint-related and the plan of correction was accepted and fully implemented. No substantiation status was explicitly stated.

The inspection found a violation related to resident record entries where corrective fluid tape was used to alter medical documentation. The submitted plan of correction was accepted and fully implemented by 03/18/2022.

No inspection findings are reported in this document; it is a licensing and renewal notification letter along with a certificate of compliance.

The submitted plan of correction was determined to be fully implemented. Several deficiencies were identified including missing fee schedule attachments in resident contracts, lack of bed hold charges in contracts, absence of resident rights poster during painting, unlocked poisonous materials accessible to residents, inoperable bedside lamp, medication storage and availability issues, and incomplete hospice contact information in support plans. All deficiencies had corrective actions with completion dates and documentation submitted.

The visit was complaint-related, focusing on the availability of resident records. The complaint was substantiated as records were delayed in being provided to the designated person.

The submitted plan of correction was found to be fully implemented, with records made available to a resident's designated person after a delay. Continued compliance must be maintained.

No inspection findings are reported in this document. It confirms the issuance of a regular license following the renewal application.

Multiple violations were found related to carbon monoxide detector placement, emergency telephone number posting, contract rescission rights, medication labeling, preadmission screening, no objection statements, key-locking device codes, and record entry legibility. Plans of correction were approved with varying implementation statuses.

The Department has received the renewal application and issued a regular license. An onsite inspection is required at least once every twelve months to ensure compliance with applicable laws and regulations.

The visit was complaint-related. The deficiency involved failure to report an incident as required by law.

The home failed to report a power outage incident to the Department as required by regulation. A plan of correction was submitted to ensure staff re-education and ongoing compliance with reporting requirements.

The visit was complaint-related and involved an incident where Resident #1 was hollered at by staff person B and witnessed inappropriate behavior. Staff person B was suspended, reported to DHS and Protective Services, and subsequently terminated. Resident safety measures including monthly safety questionnaires were planned.

Violations of 55 Pa. Code Chapter 2600 were found related to resident dignity and respect, including an incident where a staff member hollered at a resident and inappropriate behavior occurred in the elevator. Staff person B was suspended and later terminated following the investigation.

The facility was found to be in substantial compliance with regulations but had violations noted on the License Inspection Summary that required correction. Violations involved furniture and equipment hazards and egress route obstructions.