Inspection Reports for
The Heritage Assisted Living Community
14420 S. Helmer Road, Battle Creek, MI, 49015
Back to Facility Profile4 Reports
Inspection Report — Apr 20, 2026
Renewal
Date: Apr 20, 2026
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found to be in non-compliance with 7 rules; a written corrective action plan was required before the license is renewed.
Deficiencies (7)
MCL 333.20173a Covered facility; employees or applicants for employment; prohibitions; criminal history check; procedure; conditional employment or clinical privileges; knowingly providing false information as misdemeanor; prohibited use or dissemination of criminal history information as misdemeanor; review by licensing or regulatory department; conditions of continued employment; failure to conduct criminal history checks as misdemeanor; storage and retention of fingerprints; notification; electronic web-based system; definitions: review of the facility workforce background check account revealed SP2 did not complete the required fingerprints for employment.
R 325.1931 Employees; general provisions: review of Resident E’s service plan revealed a lack of detail regarding her specific needs and the service plan was not reflective of Resident E’s current care needs and behaviors.
R 325.1931 Employees; general provisions: the home's administrator or its designees did not review SP3’s competency in medication administration.
R 325.1932 Resident medications: Resident F was not administered the Clomipramine 25mg capsule on 04/03-04/06 due to waiting for pharmacy delivery, resulting in medication not given as prescribed.
R 325.1932 Resident medications: Resident E’s service plan lacked detailed information on how the resident demonstrates anxiety/agitation and what behaviors require administration of Lorazepam 0.5mg as needed.
R 325.1932 Resident medications: staff did not initial that the Diclofenac 1% gel was administered on 04/05/2026 at 5:00am on Resident D’s medication administration record.
R 325.1976 Kitchen and dietary: the facility kitchen contained items that were opened, unsealed, and were not dated, including waffles, hamburgers, and cereal.
Report Facts
Corrective action plan due: 15
Inspection Report — Jan 20, 2026
Complaint Investigation
Date: Jan 20, 2026
Visit Reason
Investigation of a complaint received on 2026-01-15 about staffing, training, medication errors, thermostats, and food temperature.
Complaint Details
Short staffing on third shift: not established. Staff training on Hoyer lift and medication technician training: not established. Medication errors and late medication passing: not established. Residents unable to adjust room thermostats or thermostats not working: not established. Residents served cold food during 1/11/2026 to 1/17/2026: not established. Additional finding: failure to notify department of administrator change — established.
Findings
One rule violation was established regarding failure to notify the department of a change in administrator. All other allegations were not substantiated.
Deficiencies (1)
R 325.1913 Licenses and permits; general provisions: the facility did not provide written notice to the department within 5 business days of the change of administrator in April 2025.
Report Facts
Corrective action plan due: 15
Inspection Report — Mar 8, 2024
Renewal
Date: Mar 8, 2024
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found to be in non-compliance with 7 rules; a written corrective action plan was required before the license is renewed.
Deficiencies (7)
MCL 333.21321 Bond Required: the facility is holding resident funds and does not have an active bond to hold resident funds.
R 325.1921 Governing bodies, administrators, and supervisors: the home failed to maintain an organized program to provide room and board, protection, supervision, assistance, and supervised personal care for its residents.
R 325.1922 Admission and retention of residents: the facility did not complete the tuberculosis annual risk assessment.
R 325.1923 Employee’s Health: the facility did not have record of staff person 1’s tuberculosis test.
R 325.1953 Menus: the facility did not have the menu posted for therapeutic or special diets.
R 325.1954 Meal and food records: the facility does not keep a meal census to include the record and amount of food used.
R 325.1976 Kitchen and dietary: the walk-in refrigerator, freezer and dry storage area contained items that were opened, unsealed and were not dated.
Report Facts
Corrective action plan due: 15
Inspection Report — Oct 15, 2020
Original Licensing
Date: Oct 15, 2020
Visit Reason
Original license application for The Heritage Assisted Living Community.
Findings
The applicant was found to be in compliance with the licensing act and applicable administrative rules for Home for the Aged.
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