Deficiencies (last 4 years)
Deficiencies (over 4 years)
0.8 deficiencies/year
Deficiencies are regulatory findings recorded during state inspections.
81% better than Nebraska average
Nebraska average: 4.2 deficiencies/yearDeficiencies per year
4
3
2
1
0
Notice
Deficiencies: 0
Date: Jul 8, 2024
Visit Reason
The notice was issued as disciplinary action against an assisted-living facility due to violations found during an investigation of possible neglect and failure to ensure residents received prompt medical attention and care.
Findings
The facility was found to have violated regulations related to protecting residents' health and safety, resulting in a prohibition on admitting new residents until compliance is demonstrated and a total fine of $1,000.
Report Facts
Fine amount: 1000
Fine installment: 500
Notice finalization date: Jul 30, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Timothy Tesmer | Chief Medical Officer | Signed the Notice of Disciplinary Action |
| Dan Taylor | Administrator | Health Facilities Licensure Unit, mentioned in the notice |
Inspection Report
Renewal
Capacity: 135
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
The document is a renewal application and certification for The Heritage at Sterling Ridge assisted-living facility, verifying licensure renewal and compliance with state requirements.
Findings
The facility is licensed as an assisted-living facility with Alzheimer's special care unit endorsement. The renewal application confirms the facility meets statutory requirements and includes detailed information about ownership, capacity, staffing, and care philosophy.
Report Facts
Total licensed beds: 135
Alzheimer's special care beds: 32
Staffing pattern: 4
Staffing pattern: 4
Staffing pattern: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Crystal Douglas | Administrator, Executive Director | Named as administrator and contact on renewal application and Alzheimer's endorsement (pages 2 and 11) |
| Farhan Khan | Named as owner on ownership list and renewal application (pages 2 and 3) | |
| Nate Underwood | Named as owner on ownership list and renewal application (pages 2 and 3) |
Inspection Report
Renewal
Capacity: 135
Deficiencies: 0
Date: May 14, 2019
Visit Reason
The document is a renewal application and certification for the assisted-living facility license of The Heritage at Sterling Ridge, verifying licensure through the indicated expiration date.
Findings
The facility is licensed as an assisted-living facility with a total licensed capacity of 135 beds. The renewal application confirms compliance with statutory requirements and includes certification of occupancy and fire marshal approval.
Report Facts
Total licensed beds: 135
Maximum occupancy: 135
Alzheimer's unit beds: 32
Renewal fee: 1950
Staffing ratio day/evening: 5
Staffing ratio overnight: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Crystal Douglas | Administrator | Named as facility administrator and contact for licensing and Alzheimer's unit application |
| Kurt Urkoski | Inspector | Inspected facility for Nebraska State Fire Marshal Certificate of Occupancy |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Feb 19, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint at The Heritage at Sterling Ridge on February 19, 2019, by representatives of the Department of Health and Human Services Division of Public Health.
Complaint Details
The complaint alleged that the facility failed to ensure staff are trained to meet resident needs and failed to provide care and treatment for drainage devices per manufacturer's recommendations. Both allegations were found to be unsubstantiated.
Findings
The facility was found to be in compliance with regulatory requirements regarding staff training to meet resident needs and care and treatment for drainage devices per manufacturer's recommendations.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health |
Inspection Report
Complaint Investigation
Census: 81
Deficiencies: 3
Date: Jan 8, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint at The Heritage at Sterling Ridge on January 8-9, 2019, triggered by multiple allegations including misappropriation, abuse, and medication errors.
Complaint Details
The complaint investigation was based on allegations of misappropriation, abuse, failure to provide services as agreed, and medication errors. The allegation of abuse was not substantiated. Deficiencies were cited related to misappropriation and medication administration errors, as well as failure to complete a nurse aide registry check prior to hire.
Findings
The facility failed to protect residents from misappropriation of medications and failed to provide medications according to the Five Rights for some residents. The facility also failed to complete a nurse aide registry check prior to hire for one direct care staff member. Other allegations such as abuse and respect were found to be unsubstantiated or in compliance.
Deficiencies (3)
Failure to have documented investigation and follow up regarding alleged misappropriation of medications for one resident.
Failure to provide medications according to the Five Rights for two residents.
Failure to complete a nurse aide registry check prior to hire on one sampled direct care staff member.
Report Facts
Residents sampled: 12
Direct care staff sampled: 7
Total residents census: 81
Medication error rate: 11.54
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Crystal Douglas | Administrator | Facility administrator addressed in the report |
| Connie Vogt | Program Manager | Author of the inspection report |
| Direct Care Staff Member A | Named in deficiency for failure to complete nurse aide registry check prior to hire | |
| Director of Healthcare | Interviewed regarding medication errors and resident medication issues | |
| Director of Operations | Interviewed regarding investigation of missing medications | |
| Executive Director | Interviewed regarding documentation and registry check failures | |
| Medication Aide B | Observed providing medications incorrectly | |
| Medication Aide C | Observed providing medications incorrectly |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 31, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint at The Heritage At Sterling Ridge on March 31, 2016, by representatives of the Department of Health and Human Services Division of Public Health.
Complaint Details
The investigation addressed allegations that the facility failed to provide a safe environment for residents at risk to elope, failed to ensure residents meet retention criteria, failed to protect residents from abuse, and failed to administer medications according to practitioners' orders. All allegations were found to be unsubstantiated with the facility in compliance.
Findings
The facility was found to be in compliance with regulatory requirements regarding providing a safe environment for residents at risk to elope, ensuring residents meet retention criteria, protecting residents from abuse, and administering medications according to practitioners' orders.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator, Licensure Unit | Signed the report and identified as Training Coordinator for the Licensure Unit, Division of Public Health-DHHS |
Document
Capacity: 135
Deficiencies: 0
Date: APP2023
Visit Reason
The document serves as a renewal application for the assisted-living facility license and includes certification of licensure, ownership details, fire marshal occupancy certificate, evacuation routes, and Alzheimer's special care unit endorsement application.
Findings
The document confirms the facility's licensure renewal status, ownership structure, maximum licensed capacity of 135 beds, fire marshal approval with maximum occupancy of 135, and includes detailed evacuation routes and Alzheimer's special care unit policies and staffing information.
Report Facts
Total licensed beds: 135
Maximum occupancy: 135
Alzheimer's special care beds capacity: 32
Renewal licensure fees: 950
Renewal licensure fees: 1450
Renewal licensure fees: 1650
Renewal licensure fees: 1950
Staffing pattern: 5
Staff associates on day shift: 4
Staff associates on evening shift: 4
Staff associates on night shift: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Candyce Hayden | Administrator / Executive Director | Named as administrator and contact person on renewal application and Alzheimer's special care unit disclosure (pages 2 and 20). |
| Farhan Khan | Named as owner with 25% ownership and authorized representative on renewal application (pages 2 and 3). | |
| Nate Underwood | Named as owner with 25% ownership and authorized representative on renewal application (pages 2 and 3). | |
| John Yao | Named as inspector on Nebraska State Fire Marshal certificate of occupancy (page 4). |
Notice
Capacity: 135
Deficiencies: 0
Date: APP2024
Visit Reason
The document serves as a renewal application and verification of licensure for The Heritage at Sterling Ridge assisted-living facility, including renewal of Alzheimer's special care unit endorsement.
Findings
The documents confirm the facility's licensure status, maximum capacity, ownership information, and compliance with renewal requirements. No inspection findings or deficiencies are reported.
Report Facts
Total licensed beds: 135
Maximum occupancy: 135
Alzheimer's special care unit beds: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Crystal Douglas | Regional Director of Operations | Named as Administrator and contact person on Alzheimer's special care unit endorsement application (page 9). |
| Farhan Khan | Authorized representative and owner listed on renewal application and ownership list (pages 2 and 3). | |
| Nate Underwood | Authorized representative and owner listed on renewal application and ownership list (pages 2 and 3). |
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