2 Reports
Inspection Report — Oct 12, 2026
Complaint Investigation
Date: Oct 12, 2026
Visit Reason
The complaint inspection was conducted to investigate concerns about staffing adequacy and resident care.
Complaint Details
The cited finding involved failure to maintain sufficient staffing to meet residents' unscheduled needs, as evidenced by prolonged staff response times to call lights.
Findings
The facility failed to maintain sufficient staff to meet residents' unscheduled needs, resulting in prolonged staff response times to call lights.
Deficiencies (1)
37.106.2816-6 Assisted living facility staffing: staff response times to call lights exceeded 10 minutes a total of 60 times, demonstrating that the resident did not receive prompt supervision and care to meet their basic needs.
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Inspection Report — Oct 13, 2023
Complaint Investigation
Date: Oct 13, 2023
Visit Reason
Complaint inspection conducted to investigate concerns related to emergency call response times.
Complaint Details
The cited findings concern delayed staff response times to resident call lights and inadequate verification that staff entered residents' rooms after acknowledging calls.
Findings
The facility had multiple instances where staff response to resident call lights was delayed significantly, sometimes over an hour. Staff acknowledged calls via phone but did not enter residents' rooms promptly.
Deficiencies (1)
37.106.2816-6 Assisted living facility staffing: staff response to resident call lights was delayed over 25 minutes multiple times, with some responses taking over an hour, and there was no evidence staff entered the resident's room when acknowledging calls.
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