Inspection Reports for
The Variel of Woodland Hills

The complaint investigation was substantiated for the allegation that staff damaged a resident's personal item (a duvet cover) by fading its color during washing, with a credit issued for replacement. The other allegations about medical appointment attendance, medication receipt, and transportation delays were unsubstantiated due to lack of sufficient evidence.

The allegation that staff damaged a resident's personal item was substantiated but considered a technical violation with no citations issued. The other allegations related to medical appointment attendance, medication administration, and timely transportation were unsubstantiated due to insufficient evidence. No deficiencies were cited.

The complaint alleged that due to lack of supervision, Resident #1 injured Resident #2 by throwing an object causing a C1 fracture. Interviews and record reviews showed no evidence of lack of supervision or malicious intent. The allegation was unsubstantiated.

The investigation found that Resident #1 threw an object at Resident #2 causing injury, but there was insufficient evidence to support the allegation of lack of supervision. Both residents did not require supervision in common areas, and the facility responded effectively to the incident. The allegation was deemed unsubstantiated.

The complaint was unsubstantiated. Allegations included staff not cleaning a resident's room, not following the resident's care plan, and not changing the resident's clothing. Evidence did not support these claims.

The investigation found insufficient evidence to substantiate the allegations. Observations, interviews, and record reviews confirmed that the resident's room was clean, the resident received stand-by assistance with dressing as documented, and frequent safety checks were conducted. No deficiencies were cited.

The facility was found to be in compliance with Title 22 Regulations, with no citations issued. Observations included adequate facility layout, sufficient food supply, well-equipped resident rooms and bathrooms, functional emergency systems, and clear outdoor areas. Interviews with residents and staff were conducted.

The facility's infection control practices and emergency disaster plan were found adequate. However, four out of seven care staff files were missing valid first aid certification, which was cited as a deficiency posing a potential health and safety risk.

The Licensing Program Analyst reviewed medication and medication documentation for eleven residents and observed that medications were properly documented and assisted with as prescribed. Medications were securely stored. The inspection was not completed due to time constraints and will be resumed at a later date.

The complaint was substantiated. Allegations included improper assistance with medication self-administration and failure to meet reporting requirements. The medication error involved giving half the prescribed dose of Escitalopram. The facility self-reported the error and conducted staff training. The failure to report medication refusal was also substantiated.

The investigation substantiated that staff did not properly assist Resident #1 with medication administration as prescribed, resulting in a medication error. Additionally, the facility failed to report a medication refusal to the resident's responsible person as required.

The complaint alleged failure to follow infection control practices and failure to notify appropriate agencies of an outbreak. The allegations were deemed unsubstantiated due to insufficient evidence despite some validity of the claims.

The investigation found that the facility implemented multiple infection control measures including closing common areas, using PPE, and notifying families. Incident reports and notifications to the public health department were timely. There was insufficient evidence to substantiate the allegations, and no deficiencies were cited.

The complaint involved fraudulent activity by Staff #1 toward Resident #1 involving two personal checks totaling $8,000. The staff member was suspended and terminated. The facility cross-reported to Adult Protective Services, the Long-Term Care Ombudsman, and Law Enforcement. Adult Protective Services conducted a visit. The resident confirmed the facility acted appropriately.

The facility responded quickly and effectively to the incident, suspending and terminating the staff member involved, cross-reporting to appropriate agencies, and safeguarding resident property. No monies were taken from the resident's account as the bank prevented the fraudulent checks from processing. No citations were issued.

The complaint involved fraudulent activity by Staff #1 toward Resident #1, with two personal checks totaling $8,000 made out from the resident's account. Staff #1 was terminated and the facility reported the incident to Adult Protective Services, the Long-Term Care Ombudsman, and Law Enforcement.

The Licensing Program Analyst conducted interviews, a physical plant tour, and document reviews related to the incident. Further investigation was determined necessary before issuing a final licensing report.

The inspection included record reviews, medication reviews, staff interviews, and a physical plant tour. No deficiencies were cited, and all reviewed areas were found to be in compliance.

The facility was found to be in compliance with regulations, with no citations issued. Observations included adequate facility layout, safety features, amenities, infection control practices, and emergency preparedness. Resident records reviewed were compliant, and staff and resident interviews were conducted.

The visit was conducted as part of an initial 10-day complaint investigation (CC #29-AS-20240305121059). The deficiencies cited were not related to the original complaint but were observed during the investigation.

The facility failed to have personnel records for two staff members readily available for Licensing review, which is a violation of Title 22, California Code of Regulations, and poses a potential risk to residents in care. Citations were issued and a plan of correction was agreed upon.

The visit was triggered by a complaint of suspected abuse where Staff #1 was reported to have pinched Resident #1's nipples to wake them. The complaint was substantiated based on interviews, witness statements, and photographic evidence of bruising.

The investigation found that Staff #1 reportedly pinched Resident #1's nipples to awaken them, causing bilateral bruising consistent with pinching. Staff #1 was suspended pending investigation, and remaining staff were retrained on resident personal rights and proper care.

The investigation confirmed that Staff #1 pinched Resident #1's nipples to awaken them, causing bilateral bruising consistent with pinching. The facility cited a deficiency for violating personal rights by subjecting the resident to punishment and abuse.

The Licensing Program Analyst observed gallons of water throughout the facility and resident rooms, as well as catered food. The facility had a sufficient amount of bottled water for resident and staff use, and no immediate health and safety concerns were observed during the inspection.

The Licensing Program Analyst observed gallons of water throughout the facility and resident rooms, as well as catered food. The facility had a sufficient amount of bottled water for resident and staff use. No immediate health and safety concerns were observed during the inspection.

The visit was complaint-related, triggered by a self-reported Unusual Incident/Injury Report concerning alleged abuse by staff member S1 against Resident #1. The complaint was substantiated by staff interviews and observations.

The inspection found that staff member S1 was observed forcefully gripping and sitting Resident #1, causing redness/bruises on the resident's arm. This was determined to be a violation of personal rights regulations, posing an immediate risk to residents. A deficiency was cited accordingly.

The complaint alleged that staff were not allowing Resident #1 to leave the facility. The allegation was unsubstantiated after investigation, with no preponderance of evidence to prove the violation occurred.

The investigation found that Resident #1 was allowed to leave the facility unassisted per physician report, and staff did not restrict residents from leaving. Interviews and record reviews confirmed the resident had left the facility on multiple occasions. There was insufficient evidence to substantiate the allegation, and it was deemed unsubstantiated.

The complaint involved allegations that staff mishandled residents’ medication and did not administer medication as prescribed. The allegations were deemed unsubstantiated after investigation. The complaint did not provide names of residents or reporting parties, limiting interviews.

The investigation found the allegations to be unsubstantiated based on interviews and record reviews. A similar incident had been self-reported and resolved earlier in the year. No evidence supported the current allegations at the time of the investigation.

The fire was localized to the kitchen area causing damage to ceiling panels and food, with water damage from sprinklers. There was no structural damage and kitchen equipment remained operational. The kitchen was closed pending clearance from the Department of Public Health. Residents were evacuated safely and provided meals from local restaurants during the kitchen shutdown.

The inspection found deficiencies related to medication management, including discrepancies in medication pill counts and unsecured medications, as well as food safety issues such as uncovered food items, expired food, unclean kitchen areas, and improper storage of cleaning substances and disinfectant wipes.

The visit was complaint-related, investigating an incident reported by the Director of Resident Care Services involving alleged abuse. The complaint was substantiated by written statements from staff confirming the incident.

The investigation found that staff member S1 waved a soiled adult brief in the resident's face, humiliating the resident, which violated the resident's personal rights. Staff members involved were temporarily suspended pending internal investigation. One citation was issued related to this deficiency.

The facility was toured inside and out, including resident rooms and common areas, with observations of compliance in most areas. However, deficiencies were cited related to water temperature exceeding safe limits in several resident rooms and accessible cleaning supplies posing a safety risk.

Two residents were observed in isolation due to COVID-19, with no staff testing positive. The facility's COVID-19 policies and procedures were reviewed, and no citations were issued during the visit.

The visit was triggered by complaint control #29-AS-20220826125755. The complaint involved concerns about Resident #2's care needs not being communicated or discovered until admission. The complaint was substantiated as deficiencies were cited.

The facility did not accurately reflect Resident #2's extensive care needs in the medical assessment and care plan, which poses a potential health and safety risk. Specifically, R2 requires more assistance than documented, and there were inconsistencies regarding R2's ability to feed themselves.

The facility was found to be in compliance with Title 22 regulations at the time of the visit. The physical plant, safety systems, amenities, infection control measures, and medication storage were all observed to meet regulatory requirements.

The applicant and administrator successfully completed the COMP II component, confirming understanding of licensing requirements including staff qualifications, training, medication management, and grievance procedures. No clients were in care at the time of the evaluation.