Inspection Reports for
Villa Hermosa

AZ, 85710

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10 Reports

All state 2024–2026

Inspection Report — Jan 30, 2026

Enforcement State
Date: Jan 30, 2026

Visit Reason
Civil monetary penalty, action 00151938 (invoice INV-322516), assessed 30 January 2026.

Findings
A $4750.00 penalty was assessed and paid in full on 1 March 2026.

Report Facts
Penalty amount: 4750 Amount paid: 4750 Amount remaining: 0

Inspection Report — Oct 14, 2025

Complaint Investigation State
Date: Oct 14, 2025

Visit Reason
On-site complaint investigation of complaints 00132199, 00134493, and 00147206 at an Assisted Living Center, conducted 14 October 2025.

Complaint Details
The following deficiencies were found during the on-site investigation of complaints 00132199, 00134493, and 00147206 conducted on October 14, 2025.
Findings
This inspection found six deficiencies related to staff training, documentation, and verification of qualifications. The facility failed to ensure proper fall prevention training, fingerprint clearance, CPR training, skills verification, orientation, and first aid documentation for multiple personnel.

Deficiencies (6)
A.R.S. § 36-420.01.A — The manager failed to ensure personnel records included initial training in fall prevention and fall recovery for four of nine employees reviewed.
R9-10-803 — The governing authority failed to ensure compliance with fingerprint clearance card requirements and good faith efforts to verify previous employment and APS registry status for five of nine personnel records reviewed.
R9-10-803 — The manager failed to implement a policy covering CPR training that included a demonstration of employees' ability to perform CPR for two of nine personnel records reviewed.
R9-10-806 — The manager failed to verify and document caregiver skills and knowledge before providing physical health services for six of nine personnel records reviewed.
R9-10-806 — The manager failed to ensure caregivers received orientation specific to their duties before providing assisted living services for four of nine personnel records reviewed.
R9-10-806 — The manager failed to ensure caregivers provided current documentation of first aid and CPR training before providing assisted living services for three of nine personnel records reviewed.
Report Facts
Deficiencies cited: 6 Complaints investigated: 3

Inspection Report — Jul 22, 2025

Complaint Investigation State
Date: Jul 22, 2025

Visit Reason
On-site complaint investigation of complaints 00137100 and 00137008 at an Assisted Living Center, conducted 22 July 2025.

Complaint Details
No deficiencies were found during the on-site investigation of complaints 00137100 and 00137008 conducted on July 22, 2025.
Findings
No deficiencies were found during the inspection.

Report Facts
Complaints investigated: 2

Inspection Report — Jul 18, 2025

Complaint Investigation State
Date: Jul 18, 2025

Visit Reason
On-site complaint investigation of complaint 00136898 at an Assisted Living Center, conducted 18 July 2025.

Complaint Details
No deficiencies were found during the on-site investigation of complaint 00136898 conducted on July 18, 2025.
Findings
No deficiencies were found during the inspection.

Report Facts
Complaints investigated: 1

Inspection Report — Mar 13, 2025

Complaint Investigation State
Date: Mar 13, 2025

Visit Reason
On-site complaint investigation of complaints 00122114, AZ00222743, AZ00222527, and AZ00218970 at an Assisted Living Center, conducted 13 March 2025.

Complaint Details
The following deficiencies were found during the on-site investigation of complaints 00122114, AZ00222743, AZ00222527, and AZ00218970 conducted on March 13, 2025:
Findings
The inspection found two deficiencies related to failure to notify the Department of a resident's unexpected death and failure to immediately notify the resident's emergency contact and primary care provider after an injury requiring medical services.

Deficiencies (2)
R9-10-803 — The manager failed to provide written notification to the Department of a resident's unexpected death within one working day after the resident's death.
R9-10-818 — The manager failed to ensure a caregiver immediately notified the resident's emergency contact and primary care provider when the resident had an injury requiring medical services.
Report Facts
Deficiencies cited: 2

Inspection Report — Mar 8, 2024

Annual Inspection State
Date: Mar 8, 2024

Visit Reason
On-site annual compliance inspection of an Assisted Living Center conducted 8 March 2024.

Findings
This inspection resulted in no citations or deficiency findings.

Inspection Report — Jan 23, 2024

Enforcement State
Date: Jan 23, 2024

Visit Reason
Civil monetary penalty, action 00111851 (invoice INV-258498), assessed 23 January 2024.

Findings
A $750.00 penalty was assessed and paid in full on 8 March 2024.

Report Facts
Penalty amount: 750 Amount paid: 750 Amount remaining: 0

Inspection Report — Jan 9, 2024

Complaint Investigation State
Date: Jan 9, 2024

Visit Reason
On-site complaint investigation of complaints AZ00193737, AZ00194481, AZ00197612, and AZ00199041 at an Assisted Living Center, conducted 9 January 2024.

Complaint Details
An on-site investigation of complaints AZ00193737, AZ00194481, AZ00197612, and AZ00199041 was conducted on January 9, 2024, and the following deficiencies were cited.
Findings
This inspection found six deficiencies related to failure to timely notify the Department of a manager change, invalid caregiver training documentation, lack of verification of caregiver skills, incomplete resident service plan signatures, incomplete personal care service plans, and improper hot water temperatures.

Deficiencies (6)
The governing authority failed to notify the Department of a change in the facility's manager in December 2023, notifying only on the day of inspection, January 9, 2024.
The manager failed to ensure a caregiver provided valid documentation of completion of a Department-approved caregiver training program for one of ten personnel records reviewed.
The manager failed to ensure a caregiver's skills and knowledge were verified and documented before providing physical health services for one of ten personnel records sampled.
The manager failed to ensure resident service plans were signed and dated by the resident or representative, the manager, or the reviewing nurse or medical practitioner for three of ten resident records reviewed.
R9-10-808 — The manager failed to ensure service plans for residents receiving personal care services included skin maintenance, hydration, and incontinence care for five of ten resident records sampled.
The manager failed to ensure hot water temperatures were maintained between 95º F and 120º F in resident areas; a bathroom sink registered 125.3º F during inspection.
Report Facts
Deficiencies cited: 6 Complaints investigated: 4

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