1 Inspection Summary
Inspection Reports Summary
Covers 12 inspections · Mar 2023 – Jan 2026Visit Reason
This report covers 12 inspections of Watercrest Richmond Assisted Living and Memory Care from March 8, 2023 to January 6, 2026, including complaint and routine visits.
Complaint Details
Six inspections were complaint surveys investigating allegations related to resident care and staffing. Some complaints were substantiated with violations issued; others were not supported by evidence.
Findings
Across that history VDSS cited 19 violations under 16 distinct standards. 6 inspections were prompted by a complaint.
Violations (19)
22VAC40-73-680-D: Medication was not administered per physician's instructions as shown in MAR review.
22VAC40-73-460-A: Facility failed to protect health, safety, and well-being of residents after assault incident.
22VAC40-73-70-A: Facility failed to report major incident to regional office within 24 hours.
22VAC40-73-70-C: Facility failed to submit written incident report within seven days of incident.
22VAC40-73-130-A: Facility did not ensure mandated reporters reported suspected abuse immediately as required.
22VAC40-73-460-A: Facility failed to assume general responsibility for residents' health and safety after incident.
22VAC40-73-250-D: Staff records lacked annual tuberculosis risk assessments for multiple staff members.
22VAC40-73-320-B: Facility failed to complete annual tuberculosis risk assessment for resident as required.
22VAC40-73-1110-B: Facility failed to perform six-month and annual review of appropriateness of special care unit placement.
22VAC40-73-390-B: Facility failed to retain signed resident agreement/acknowledgment in resident record.
22VAC40-73-720-A: Do Not Resuscitate Orders were not included in residents' individualized service plans.
22VAC40-73-260-A: Staff record lacked first aid certification within first 60 days of employment.
22VAC40-73-50-B: Facility failed to document written acknowledgment of disclosure statement in resident record.
22VAC40-73-450-C: Individualized service plans lacked all required elements including fall risk and service descriptions.
22VAC40-73-450-A: Individualized service plans were not developed on or within seven days prior to admission.
22VAC40-73-720-A: Do Not Resuscitate Orders were not included in individualized service plans.
22VAC40-73-320-A: Resident physical examinations were not within 30 days preceding admission.
22VAC40-73-450-A: Preliminary plan of care was not developed on or within seven days prior to admission.
22VAC40-73-990-A: Facility failed to develop plan for resident emergencies and practice exercises.
Report Facts
Violations cited: 19
Distinct standards: 16
Inspections on page: 12
Inspections with violations: 6
Complaint visits: 6
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