Page 2 of Best Assisted Living in Holland, MI

Overview of Resthaven Maple Woods

Resthaven Maple Woods is a 101-bed community at 49 East 32nd Street in Holland, Ottawa County, Michigan, operated by Resthaven. The facility provides assisted living and memory care with 24-hour staffing, respite care, and rehabilitation services. A secured 20-bed memory unit operates on the second floor. Walk score is 84, very walkable, ranked 19th statewide for neighborhood accessibility.

Administrator Jill Schrotenboer and Authorized Representative Deedre Vriesman lead the facility. BBB rating is A-. License.

The inspection record over 16 years shows 13 deficiencies at 0.8 per year, 60 percent worse than Michigan’s average of 0.5 per year. The most recent September 18, 2025, renewal inspection documented substantial compliance with zero deficiencies, with 45 residents occupying the 101 beds.

July 2023 presented the worst performance: eight deficiencies spanning resident rights notification, tuberculosis screening compliance, medication handling, environmental controls, storage practices, and chemical safety: resident rights policy was not posted; TB screening fell outside required timeframes for both residents and staff; a loose unidentifiable pill was found in the medication cart; garbage containers lacked tight-fitting lids and clean linen closets mixed items inappropriately, while food items remained unlabeled and undated; and industrial chemicals were accessible in multiple bathrooms where residents with cognitive impairment could encounter them.

May 2023 documented failure to provide appropriate supervision during a behavioral incident, with unclear mechanisms for how a resident obtained scissors and why a fire extinguisher occupied the room. October 2023 showed one care staff member alone for four hours supervising 20 memory care residents. The same investigation noted a resident without a proper bed, only a recliner. October 2022 found incomplete medication administration documentation.

These deficiencies span multiple failure categories. Environmental safety, documentation discipline, staffing allocation, and supervisory rigor all showed gaps. The 2023 concentration of violations suggests systemic pressure or operational breakdown during that period rather than isolated incidents. The September 2025 clean inspection indicates the facility implemented corrections, but the breadth of prior failures deserves scrutiny before placement, particularly for residents requiring close oversight or medication precision.

Resthaven demonstrated compliance improvement by September 2025, yet families should ensure ongoing compliance given the 2023 scope of violations.

Overview of Quincy Place Senior Living

Quincy Place Senior Living is a 102-bed community at 12300 Quincy Street in Holland, Ottawa County, Michigan, operated by Holland Senior Living, LLC. The facility opened in August 2023 with 70 assisted living beds and 32 memory care beds. Administrator Laura Kelling and Authorized Representative Jennifer Gellinger oversee operations.

Services include independent living, assisted living, memory care, 24-hour staffing, respite care, and rehabilitation. Amenities include restaurant-style dining with an executive chef, salon services, fitness center, housekeeping, scheduled transportation, and social and recreational activities. Walk score is 84, ranked 19th statewide for walkability. Pets are allowed.

The facility achieved substantial compliance at original licensing in August 2023.

However, compliance deteriorated quickly. April 2024 identified two deficiencies. Food items in refrigerators and cabinets were not labeled with appropriate open dates, making safety for consumption undeterminable. Kitchen temperature refrigeration logs were incomplete for three months, preventing verification that perishable foods remained at safe storage temperatures.

By May 2025, deficiencies escalated to five.

Four employee tuberculosis screenings occurred outside the required 10-day window of hire.

Medications for a resident were crushed and placed in pudding without a physician order documented in the medication administration record. This is medication handling failure of a specific kind: unsupervised alteration of medication form without clinical authorization.

Clean and soiled linens were mixed together in the memory care laundry room with clean linens found on the floor, creating cross-contamination risk. Dishwasher sanitization records contained missing or blank entries for multiple dates, leaving no verification that equipment met sanitation standards. Hazardous and toxic chemicals were stored unsecured and accessible in multiple cabinets throughout the facility, posing direct risk to residents, particularly those with cognitive impairment.

This is a brand-new facility that opened with no deficiencies and then accumulated seven violations within less than two years. The pattern shows deterioration rather than startup immaturity.

Direct inquiry about corrective actions taken after the May 2025 inspection is warranted, as is verification of specific protocols for medication handling, linen management, equipment sanitation, and chemical storage.

Families should ask about the reasons for Quincy Place’s escalating deficiencies within two years of opening, focusing on medication handling and chemical safety gaps.

Overview of American House Senior Living Communities

Known for warm and welcoming senior living communities throughout different locales, American House Senior Living in Holland, Michigan, offers their brand of excellent assisted living for seniors in the area. Integrating the best of both compassionate assistance and independence, residents at American House receive all the assistance they need with personal care and daily living activities. The unique needs of each elderly resident are also prioritized, ensuring that the golden years are lived in comfort and security.

A devoted and professional staff are available to assist residents 24/7, even with housekeeping of their cozy living arrangements. Savor fine dining-level experiences on a daily basis at this assisted living facility, and fill your time with exciting and engaging activities that foster personal growth and socialization among the community.