Overview of Progressive Care Center Progressive Care Center operates as a nonprofit 48-bed skilled nursing facility at 2550 Kings Highway, Shreveport, Caddo Parish, Louisiana. Virginia Hall Nursing Home administers the center. The facility earned a 3-star CMS overall rating combining a 4-star health inspection rating, a 4-star staffing rating (first in the state), and a 1-star quality measures rating. Medicare and Medicaid admissions are accepted.
The staffing infrastructure is distinctive statewide. Total nursing hours per resident per day measure 7 hours 40 minutes, placing the facility first among 182 Louisiana SNF providers and 101% above the state average. The staff-to-resident ratio is 4.72 to 1, substantially exceeding the state average of 1.50 to 1. Weekend nursing provides 6 hours 31 minutes daily per resident, 99% above the state benchmark.
Direct care personnel include 28 CNAs, 13 LPNs, and 8 RNs, supplemented by 7 speech language pathologists, 7 PT aides, 8 respiratory therapy technicians, 6 PT assistants, and administrative/specialist staff. Q3 2025 staffing totaled 85 personnel (79 employees, 6 contractors) contributing 14,658 hours.
Skilled nursing, rehabilitation, occupational and speech therapy, respite care, and memory care programs operate. Amenities include family support services, life enrichment, emergency call systems, beauty services, and home-cooked meal preparation. Visiting is available 24 hours daily.
Regulatory compliance is strong. Two health inspections occurred (69% fewer than state average), yielding 2 total citations (ranked 1st statewide; 92% below state average). Zero critical and zero serious citations were issued. No federal monetary penalties were imposed in the past three years.
Clinical outcomes show mixed results: long-stay hospitalizations are 84% better than state average and ED visits 51% better, but short-stay falls with major injury occur at 225% above the state rate, and ED utilization is 104% above state average.
As of the most recent census report, the facility census was 18, with payer distribution of 22.2% Medicare and 77.8% private pay or other funding.
The neighborhood has a Walk Score of 56 (moderately walkable); the facility is situated 2.7 miles from downtown Shreveport.
The facility represents a small nonprofit operation with top-tier staffing capacity but quality measure performance requiring focused attention.