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Best Senior Care in Tennessee

Reviewed by
Last updated
Jun 2026
We analyzed
548 homes in Tennessee

Sources: CMS Centers for Medicare and Medicaid Services, and Tennessee Department of Health, Office of Aging and Long Term Care.

Compare Senior Care around Tennessee

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Click column headers to sort
Holston Health And Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville
94
Facility 94
TN AVG 88
Rank #174 / 427
No
2
Facility 2
TN AVG 34
Rank #508 / 554
-
31
Facility 31
TN AVG 27
Rank #154 / 385
81.9%
Facility 81.9%
TN AVG 73.7%
Rank #112 / 287
-Daniel Graham MckenzieNhc Healthcare/Holston Hills, LLC-
Morning Pointe of Knoxville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
2
Facility 2
TN AVG 34
Rank #508 / 554
Studio / Alcove / 1 Bed / 2 Bed
7
Facility 7
TN AVG 27
Rank #353 / 385
80.2%
Facility 80.2%
TN AVG 73.7%
Rank #125 / 287
-Kristy RitchWestland Medical Investors LLC
620 days
Facility 620 days
TN AVG 465
Rank #60 / 201
Clarendale at Indian Lake
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hendersonville (Indian Lake Boulevard)
78
Facility 78
TN AVG 88
Rank #216 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
93.6%
Facility 93.6%
TN AVG 73.7%
Rank #36 / 287
A+Mitchell MetzgerHendersonville Tn Senior Living Leaseco,
508 days
Facility 508 days
TN AVG 465
Rank #91 / 201
Morning Pointe of Franklin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Franklin
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
25
Facility 25
TN AVG 34
Rank #350 / 554
Studio / Alcove / 1 Bed / 2 Bed
9
Facility 9
TN AVG 27
Rank #337 / 385
92.5%
Facility 92.5%
TN AVG 73.7%
Rank #38 / 287
A+Jenna AlleyFranklin Tn Medical Investors, LLC
649 days
Facility 649 days
TN AVG 465
Rank #52 / 201
Charter Senior Living of Cookeville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cookeville (Pleasant View)
84
Facility 84
TN AVG 88
Rank #196 / 427
Yes
36
Facility 36
TN AVG 34
Rank #260 / 554
Studio / 1 Bed / 2 Bed
27
Facility 27
TN AVG 27
Rank #181 / 385
--Dawn Smith-HuckebySnh Tenn Tenant LLC
691 days
Facility 691 days
TN AVG 465
Rank #37 / 201
Morning Pointe of Spring Hill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Spring Hill
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
24
Facility 24
TN AVG 34
Rank #358 / 554
Studio / Alcove / 1 Bed / 2 Bed
8
Facility 8
TN AVG 27
Rank #345 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Alicia ArmstrongSpring Hill Medical Investors LLC
554 days
Facility 554 days
TN AVG 465
Rank #75 / 201
Schilling Gardens Senior Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Collierville
78
Facility 78
TN AVG 88
Rank #216 / 427
Yes
29
Facility 29
TN AVG 34
Rank #318 / 554
Studio / 1 Bed
44
Facility 44
TN AVG 27
Rank #38 / 385
61.5%
Facility 61.5%
TN AVG 73.7%
Rank #215 / 287
A+Heather OverallSouthside Nursing , LLC
433 days
Facility 433 days
TN AVG 465
Rank #107 / 201
Rain Forest Landings
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 88
Rank #282 / 427
No
18
Facility 18
TN AVG 34
Rank #395 / 554
Suite
13
Facility 13
TN AVG 27
Rank #314 / 385
95.2%
Facility 95.2%
TN AVG 73.7%
Rank #28 / 287
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 465
Rank #140 / 201
The Health Center at Standifer Place
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chattanooga (Walker Road)
125
Facility 125
TN AVG 88
Rank #68 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
-
34
Facility 34
TN AVG 27
Rank #49 / 385
33.6%
Facility 33.6%
TN AVG 73.7%
Rank #281 / 287
A+David BoozerMaturecare Of Standifer Place, LLC
4 days
Facility 4 days
TN AVG 465
Rank #200 / 201
Morning Pointe of Hixson
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hixson
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
19
Facility 19
TN AVG 34
Rank #387 / 554
Studio / Suite / Alcove / 1 Bed / 2 Bed
16
Facility 16
TN AVG 27
Rank #302 / 385
100.0%
Facility 100.0%
TN AVG 73.7%
Rank #1 / 287
-Robin JacksonHixson Medical Investors, LLC
743 days
Facility 743 days
TN AVG 465
Rank #18 / 201
TerraBella Athens
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Athens (Bohannon Addition)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
55
Facility 55
TN AVG 34
Rank #95 / 554
-
27
Facility 27
TN AVG 27
Rank #181 / 385
85.1%
Facility 85.1%
TN AVG 73.7%
Rank #89 / 287
-Mendy HowardAthens Al/Mc, LLC
131 days
Facility 131 days
TN AVG 465
Rank #179 / 201
Morning Pointe of Powell
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Powell (Powells Crossroads)
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Studio / 1 Bed / 2 Bed
11
Facility 11
TN AVG 27
Rank #327 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Michael ToniettiPowell Medical Investors, LLC
654 days
Facility 654 days
TN AVG 465
Rank #50 / 201
Morning Pointe of East Hamilton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Ooltewah (Collegedale)
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
26
Facility 26
TN AVG 34
Rank #342 / 554
Studio / Alcove / 1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
86.4%
Facility 86.4%
TN AVG 73.7%
Rank #79 / 287
A+Ian ShivesEast Hamilton Medical Investors, LLC
412 days
Facility 412 days
TN AVG 465
Rank #113 / 201
Pinnacle Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville (Waterville Lane)
74
Facility 74
TN AVG 88
Rank #231 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Private Rooms-
63.5%
Facility 63.5%
TN AVG 73.7%
Rank #204 / 287
-Beth Anne WattsAltillo, LLC
666 days
Facility 666 days
TN AVG 465
Rank #46 / 201
Northshore Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
6
Facility 6
TN AVG 34
Rank #479 / 554
Studio / 1 Bed-
82.4%
Facility 82.4%
TN AVG 73.7%
Rank #108 / 287
-Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 465
Rank #26 / 201
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View all Nearby Homes
Overview of Wesley at Martin

A specially designed senior apartment for adults aged 62 and older, Wesley at Martin in Hannings Lane, Martin, TN, is committed to providing the finest retirement experience with independent living services. The community ensures seniors’ comfort and safety with plenty of secure and cozy amenities. Seniors live without worries with a care team with well-trained and licensed professionals attending to their needs and preferences.

Learning is a lifelong journey and the community empowers residents to enjoy educational opportunities with various programs that enable them to learn new skills. Moreover, wellness programs are also conducted to keep residents physically fit. Wesley at Martin is ideal for seniors aiming to downsize in retirement and make every moment of their best years count with its vibrant and inviting environment.

Contact Wesley At Martin

Overview of Garden Plaza of Greenbriar Cove

Make the most out of your best years with the trusted senior living community of Garden Plaza of Greenbriar Cove in Forsythia Way, Ooltewah, TN, that offers independent living. Featuring cozy and purposely built alcove, one-bedroom, and two-bedroom floor plans, the community ensures seniors live in comfort and style. Garden Plaza of Greenbriar Cove strives to provide the utmost attention and care for each resident to meet their needs and aspirations.

Promoting a lively and welcoming environment, the community paves the way for seniors to enjoy the lifestyle they prefer with enjoyable activities and exciting events. Eat well and feel good with delightful dining options that satisfy nutritional needs and tastes. Garden Plaza of Greenbriar Cove eagerly invites seniors to its beautiful community filled with incredible amenities and serene common spaces.

Contact Garden Plaza of Greenbriar Cove

Overview of Storypoint Collierville

Offering independent living and enhanced living options, Storypoint Collierville is a wonderful senior living community in Collierville, TN that provides a serene environment for seniors wishing to continue living an independent life. The community ensures its residents are receiving the right amount of care and support with personalized care plans tailored to their needs. Residents enjoy the freedom of having their household chores and maintenance taken care of, so they can focus more on relaxing, partaking in various events, or making new friends

With a maintenance-free lifestyle, residents can focus on enjoying the vibrant community and its array of engaging activities, programs, and events. Chef-prepared meals are served daily to provide residents with their daily nourishment and energy. Residents relish in a broad range of delightful amenities, including a salon, business center, a library, cafe, bistro, and massage room.

Contact StoryPoint Collierville

Overview of Richland Place

Richland Place is a not-for-profit assisted living community in Nashville, TN, that offers personal care and independent living. The community also promotes a nurturing and welcoming environment, ensuring older adults can feel at home during their stay. With 24-hour support, fine dining options, and weekly housekeeping, residents can maintain their independence with ease. Through personalized care plans, the community also strives to understand residents’ needs and habits.

Fitness programs, social events, and chess are just some of the daily activities dedicated to helping residents learn and stay active. With a swimming pool, a library, and a spacious dining room, residents have more opportunities for interactions and relaxation. Ideally located along I-440 in the quiet residential area of Nashville, the community guarantees accessibility and convenience. As one of the trusted options for senior living in Tennessee, this assisted living community ensures older adults receive high quality of services to make the most of their later years.

Contact Richland Place

Overview of The Leah Rose Residence

The Leah Rose Residence is a specially designed independent living community in Nashville, TN, that features 17 floors of modern apartments for those 62+. Here, older adults can ease their worries, especially with its lively and welcoming environment. A 24-hour emergency call system, laundry rooms, and an on-site team are also provided to help residents maintain their independence with ease. The community also collaborates with other senior care providers to help residents travel to their appointments and errands.

Monthly gatherings, weekly games, and recreational activities allow residents to connect with friends and have fun. Walking paths, a fitness center, and activity spaces also ensure residents can move around and rest without hassles. With its ideal setting near Massey Performing Arts Center, Belmont University, and public transportation, the community is easily accessible for visitors and families. This independent living community is one of the finest options for senior living in Tennessee, especially with its top-notch amenities.

Contact The Leah Rose Residence

Mighty Hearts Home Care

1161 Old Murfreesboro Pike Ste 342, Nashville, TN 37217
Overview of Mighty Hearts Home Care

Mighty Hearts Home Care, founded by a caregiver herself, Claire Emes, puts compassion at the forefront of their home care services. Their mission is to provide seniors with the dignity and respect they deserve while living at home.

They understand that every senior has unique needs.  That’s why Mighty Hearts offers customized home care near me plans that can range from a few hours a day to 24/7 support.  Their caregivers are thoroughly screened, well-trained, and dedicated to ensuring a high quality of life for each client. Mighty Hearts offers a variety of services to meet individual needs, including companion care for mental stimulation and emotional support, personal care with assistance for daily living activities, and household management tasks like meal preparation and light housekeeping.  This allows seniors to maintain their independence and enjoy a familiar, comfortable environment.

Their commitment to quality care and personalized attention can ensure your loved one receives the compassionate support they need to thrive at home, with the peace of mind that comes with trusted in-home care.

Contact Mighty Hearts Home Care

Overview of Alana Home Care

Alana Home Care understands the importance of finding trustworthy in-home care for your loved ones. Their mission is to provide exceptional service that allows seniors to live comfortably and independently at home.

They offer a wide range of personalized home care near me services to meet individual needs. From daily errands and companionship to 24-hour care, their certified caregivers are dedicated to improving the quality of life for seniors and their families. Home Helper services include housekeeping, meal preparation, errand services, and transportation. Companion Care provides social interaction, emotional support, memory care, and respite for family caregivers. Personal Care offers assistance with bathing, hygiene, mobility, and medication reminders.

For complete peace of mind, Alana Home Care also provides 24-Hour Care with day and night support, consistent care coordination, and flexible scheduling. Their Daily Health Monitoring service keeps an eye on vital signs to help manage overall health proactively. Alana Home Care offers personalized care plans and a commitment to quality that sets them apart.

Contact Alana Home Care

All Heart Home Care

2 International Plaza # 901, Nashville, TN 37217
Overview of All Heart Home Care

Established in the 1950s by Dr. B.F. Allred, All Heart Home Care carries on a family legacy of compassionate home care near me. Inspired by Dr. Allred’s dedication to his community, All Heart offers a variety of home care services to help patients live life to the fullest in the comfort of their own homes.

Their team of dedicated caregivers provides a wide range of services, including skilled nursing care, companionship for emotional support, assistance with daily living activities like bathing and medication management, therapy services to maintain mobility, and even transportation to appointments. They also offer a specialized Energy Worker’s Wellness Program for qualified individuals.

All Heart Home Care understands the importance of familiarity and comfort during recovery or with ongoing needs. Their personalized care plans ensure you receive the medical services you require while remaining in your own home environment.

Contact All Heart Home Care

Overview of Good Hands Home Care

Good Hands Home Care, a local Memphis company established in 2010, offers a variety of non-medical and home care near me services designed to empower seniors to age in place.

Caregivers can assist with personal care needs like bathing, dressing, and medication reminders, ensuring safety and well-being.  They can also help with housekeeping tasks like cooking, laundry, and light cleaning, minimizing the burden of daily chores.  Furthermore, Good Hands Home Care recognizes the importance of emotional well-being and offers companionship services. Caregivers provide conversation, engaging activities, and intellectual stimulation to combat social isolation and keep seniors mentally active.

Good Hands Home Care can be a valuable resource for families seeking in-home support for their senior loved ones. They can help ensure your loved one receives the care and companionship.

Contact Good Hands Home Care

Awesome Home Care

6094 Apple Tree Dr Suite 11, Memphis, TN 38115
Overview of Awesome Home Care

Awesome Home Care is a home care and memory care provider at 6094 Apple Tree Drive, Suite 11, Memphis, Shelby County, Tennessee 38115, operating with over 40 years of experience as a local Memphis company. Services include non-medical home care, companionship, assistance with daily activities, and specialized memory care. Not CMS-certified for Medicare or Medicaid.

The organization emphasizes a personalized approach with caregiver matching and extensive training. Caregivers are stated to be carefully selected and extensively trained, with a focus on ensuring compatibility and fostering trust. Services prioritize client choice and affordability, enabling individuals to remain at home while avoiding the higher costs and reduced autonomy often associated with facility-based care. Memory care services provide specialized support for clients with memory loss, Alzheimer’s disease, or other dementias, with staff trained in cognitive impairment.

Located 17.1 miles from downtown Memphis with Walk Score 64 (moderately walkable). Some errands and amenities are accessible on foot; nearby hospitals, pharmacies, dining, shopping, and parks are accessible by car.

Financial assistance programs available to Tennessee residents include CHOICES Program (TN Medicaid), Tennessee Options for Community Living, Medicare Savings Program, Family Caregiver Support Program, VA Aid and Attendance, Elderly Nutrition Program, and Property Tax Relief Program. Income limits and eligibility vary; families should verify with a local Area Agency on Aging.

As a home care provider, Awesome Home Care is not subject to CMS facility licensing or public inspection records by the Tennessee Department of Health.

Families should ask about caregiver qualifications, background screening, insurance coverage, emergency response, memory care-specific training, and how the agency coordinates with clients’ primary care physicians.

Contact Awesome Home Care

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
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