Inspection Reports for
Alondra Home Care

1643 101st Ave, Oakland, CA 94603, Oakland, CA, 94603

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Citations (last 3 years)

Citations (over 3 years) 1.3 citations/year

Citations are regulatory findings recorded during state inspections.

68% better than California average
California average: 4 citations/year

Citations per year

4 3 2 1 0
2024
2025
2026

Occupancy

Latest occupancy rate 83% occupied

Based on a March 2026 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy rate over time

77% 84% 91% 98% 105% Feb 2025 May 2025 Dec 2025 Mar 2026

Inspection Report

Census: 5 Capacity: 6 Citations: 1 Date: Mar 9, 2026

Visit Reason
The visit was an unannounced case management visit conducted to assess compliance and identify any deficiencies at the facility.

Findings
A deficiency was observed where the side gate was locked with a bike lock, which violates residents' personal rights and poses an immediate health and safety risk. Staff removed the lock during inspection, and a civil penalty of $250 was assessed for a repeat violation.

Citations (1)
Side gate was locked with a bike lock, restricting residents' right to leave the facility at any time.
Report Facts
Civil penalty amount: 250

Employees mentioned
NameTitleContext
Jezrael PascualAdministratorMet with Licensing Program Analyst during inspection
Grace LukLicensing Program AnalystConducted the case management visit and documented findings
Harpreet HumpalLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 5 Capacity: 6 Citations: 2 Date: Dec 16, 2025

Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not ensure showers were clean and medications were not locked and inaccessible to residents.

Complaint Details
The complaint was substantiated based on observations, interviews, and record reviews. The allegations involved unclean showers and unsecured medications.
Findings
The investigation substantiated the allegations, finding that individual locks on medication lockers were not securely locked and shower floors were not clean, posing health and safety risks to residents.

Citations (2)
Individual locks on each locker holding residents' medications were not securely locked.
Shower floors and flooring in the bathroom were not clean.
Report Facts
Capacity: 6 Census: 5 Plan of Correction Due Date: Dec 23, 2025

Employees mentioned
NameTitleContext
Khin WinCaregiverMet with during inspection and signed report authorization
Nirmala KuppusamyAdministratorNamed as facility administrator
Lori Alexander-WashingtonLicensing Program AnalystConducted the complaint investigation

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Citations: 0 Date: May 20, 2025

Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.

Findings
The facility was found to be in full compliance with no deficiencies cited. All areas including bedrooms, bathrooms, kitchen, and common areas were inspected and found safe and well-maintained. Records for residents and staff were complete and medications were properly stored.

Report Facts
Residents records reviewed: 5 Staff records reviewed: 5 Hot water temperature: 118.5 Fire extinguisher last serviced: Feb 10, 2025 Emergency Disaster Plan last reviewed: May 1, 2025 Emergency disaster drill last conducted: Mar 10, 2025

Employees mentioned
NameTitleContext
Thinn AyeAdministratorMet with Licensing Program Analyst during inspection
Gregory ClarkLicensing Program AnalystConducted the inspection
Yvonne Flores-LariosLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 5 Capacity: 6 Citations: 1 Date: Feb 19, 2025

Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility failed to issue a proper refund.

Complaint Details
The complaint was substantiated. The allegation was that the facility failed to issue a proper refund. The investigation included interviews, record reviews, and observations, concluding that the licensee did not comply with the cited regulation and failed to issue the refund.
Findings
The investigation found that the licensee did not comply with the admission agreement provisions regarding payment and failed to issue a full refund to the resident's responsible party, substantiating the complaint.

Citations (1)
Admission agreements shall specify payment provisions including a comprehensive description and fee schedule for all basic services not included in the single fee. Licensee failed to issue a full refund to R1's responsible party, posing a potential health, safety, or personal rights risk.
Report Facts
Capacity: 6 Census: 5 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation and delivered findings
Yvonne Flores-LariosLicensing Program ManagerOversaw the complaint investigation

Inspection Report

Original Licensing
Capacity: 6 Citations: 0 Date: May 7, 2024

Visit Reason
The visit was an unannounced pre-licensing inspection conducted to evaluate the facility's readiness for licensing.

Findings
The inspection found no issues; the facility was observed to be ready for licensing with proper furniture, safety equipment, and maintained environmental conditions. The facility currently has no clients and is subject to final approval by the Central Applications Unit.

Report Facts
Facility capacity: 6 Census: 0 Inspection start time: 930 Inspection end time: 1100 Fire extinguisher purchase date: Feb 17, 2024 Room temperature: 70 Hot water temperature: 113.3

Employees mentioned
NameTitleContext
Thinn T AyeLicenseeMet with Licensing Program Analyst during inspection
Kelly NguyenLicensing Program AnalystConducted the pre-licensing inspection
Bennett FongLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Capacity: 6 Citations: 0 Date: May 7, 2024

Visit Reason
The visit was a Case Management - Other type of inspection conducted by Licensing Program Analyst K. Nguyen to present Comp III materials to the licensee.

Findings
The licensee, Thinn T Aye, acknowledged understanding the materials presented in Comp III. An exit interview was conducted and a copy of the report was provided via email.

Employees mentioned
NameTitleContext
Thinn T AyeLicenseeMet with during the inspection and acknowledged understanding of Comp III materials.
K. NguyenLicensing Program AnalystConducted the Comp III presentation and inspection.
Bennett FongLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Original Licensing
Capacity: 6 Citations: 0 Date: Apr 9, 2024

Visit Reason
The visit was an initial licensing evaluation conducted virtually to verify the applicant and administrator's understanding of community care facility licensing laws and readiness for facility operation.

Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing, health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness. No deficiencies or issues were noted.

Employees mentioned
NameTitleContext
Nirmala KuppusamyAdministratorNamed as facility administrator and participant in licensing evaluation
Thinn T AyeApplicantNamed as applicant and participant in licensing evaluation
Ahmad ReshadLicensing EvaluatorConducted the licensing evaluation
Darla NeeleySupervisorSupervisor overseeing the licensing evaluation

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