Inspection Reports for
Alondra Home Care
1643 101st Ave, Oakland, CA 94603, Oakland, CA, 94603
Back to Facility ProfileCitations (last 3 years)
Citations (over 3 years)
1.3 citations/year
Citations are regulatory findings recorded during state inspections.
68% better than California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Occupancy
Latest occupancy rate
83% occupied
Based on a March 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Census: 5
Capacity: 6
Citations: 1
Date: Mar 9, 2026
Visit Reason
The visit was an unannounced case management visit conducted to assess compliance and identify any deficiencies at the facility.
Findings
A deficiency was observed where the side gate was locked with a bike lock, which violates residents' personal rights and poses an immediate health and safety risk. Staff removed the lock during inspection, and a civil penalty of $250 was assessed for a repeat violation.
Citations (1)
Side gate was locked with a bike lock, restricting residents' right to leave the facility at any time.
Report Facts
Civil penalty amount: 250
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jezrael Pascual | Administrator | Met with Licensing Program Analyst during inspection |
| Grace Luk | Licensing Program Analyst | Conducted the case management visit and documented findings |
| Harpreet Humpal | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Citations: 2
Date: Dec 16, 2025
Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not ensure showers were clean and medications were not locked and inaccessible to residents.
Complaint Details
The complaint was substantiated based on observations, interviews, and record reviews. The allegations involved unclean showers and unsecured medications.
Findings
The investigation substantiated the allegations, finding that individual locks on medication lockers were not securely locked and shower floors were not clean, posing health and safety risks to residents.
Citations (2)
Individual locks on each locker holding residents' medications were not securely locked.
Shower floors and flooring in the bathroom were not clean.
Report Facts
Capacity: 6
Census: 5
Plan of Correction Due Date: Dec 23, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Khin Win | Caregiver | Met with during inspection and signed report authorization |
| Nirmala Kuppusamy | Administrator | Named as facility administrator |
| Lori Alexander-Washington | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Citations: 0
Date: May 20, 2025
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.
Findings
The facility was found to be in full compliance with no deficiencies cited. All areas including bedrooms, bathrooms, kitchen, and common areas were inspected and found safe and well-maintained. Records for residents and staff were complete and medications were properly stored.
Report Facts
Residents records reviewed: 5
Staff records reviewed: 5
Hot water temperature: 118.5
Fire extinguisher last serviced: Feb 10, 2025
Emergency Disaster Plan last reviewed: May 1, 2025
Emergency disaster drill last conducted: Mar 10, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn Aye | Administrator | Met with Licensing Program Analyst during inspection |
| Gregory Clark | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Citations: 1
Date: Feb 19, 2025
Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility failed to issue a proper refund.
Complaint Details
The complaint was substantiated. The allegation was that the facility failed to issue a proper refund. The investigation included interviews, record reviews, and observations, concluding that the licensee did not comply with the cited regulation and failed to issue the refund.
Findings
The investigation found that the licensee did not comply with the admission agreement provisions regarding payment and failed to issue a full refund to the resident's responsible party, substantiating the complaint.
Citations (1)
Admission agreements shall specify payment provisions including a comprehensive description and fee schedule for all basic services not included in the single fee. Licensee failed to issue a full refund to R1's responsible party, posing a potential health, safety, or personal rights risk.
Report Facts
Capacity: 6
Census: 5
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Yvonne Flores-Larios | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Original Licensing
Capacity: 6
Citations: 0
Date: May 7, 2024
Visit Reason
The visit was an unannounced pre-licensing inspection conducted to evaluate the facility's readiness for licensing.
Findings
The inspection found no issues; the facility was observed to be ready for licensing with proper furniture, safety equipment, and maintained environmental conditions. The facility currently has no clients and is subject to final approval by the Central Applications Unit.
Report Facts
Facility capacity: 6
Census: 0
Inspection start time: 930
Inspection end time: 1100
Fire extinguisher purchase date: Feb 17, 2024
Room temperature: 70
Hot water temperature: 113.3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with Licensing Program Analyst during inspection |
| Kelly Nguyen | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Bennett Fong | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Capacity: 6
Citations: 0
Date: May 7, 2024
Visit Reason
The visit was a Case Management - Other type of inspection conducted by Licensing Program Analyst K. Nguyen to present Comp III materials to the licensee.
Findings
The licensee, Thinn T Aye, acknowledged understanding the materials presented in Comp III. An exit interview was conducted and a copy of the report was provided via email.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with during the inspection and acknowledged understanding of Comp III materials. |
| K. Nguyen | Licensing Program Analyst | Conducted the Comp III presentation and inspection. |
| Bennett Fong | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Original Licensing
Capacity: 6
Citations: 0
Date: Apr 9, 2024
Visit Reason
The visit was an initial licensing evaluation conducted virtually to verify the applicant and administrator's understanding of community care facility licensing laws and readiness for facility operation.
Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing, health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness. No deficiencies or issues were noted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nirmala Kuppusamy | Administrator | Named as facility administrator and participant in licensing evaluation |
| Thinn T Aye | Applicant | Named as applicant and participant in licensing evaluation |
| Ahmad Reshad | Licensing Evaluator | Conducted the licensing evaluation |
| Darla Neeley | Supervisor | Supervisor overseeing the licensing evaluation |
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