Hospice of the West, located in Phoenix, Arizona, is dedicated to enhancing the quality of life for patients and their families during their most challenging moments. With a highly trained team of healthcare professionals, including physicians, nurses, social workers, and volunteers, they offer a holistic approach that caters to each individual’s physical, emotional, and spiritual needs. Beyond the clinical aspect, Hospice of the West fosters open and honest conversations with patients, addressing profound questions. This commitment to personalized care ensures that patients receive physical comfort and emotional and psychological support. Regardless of a patient’s financial situation, Hospice of the West stands as an unwavering source of solace, providing exceptional end-of-life care that enhances the quality of life and extends the length of time patients can enjoy it.
Their commitment extends to providing a comprehensive suite of services free of charge for patients with hospice diagnoses, ensuring they receive the best possible care. This includes covering all medications, medical supplies, and equipment related to the hospice diagnosis, respite care options, 24/7 emergency on-call services, and an impressive 13 months of bereavement support for family members. Importantly, Hospice of the West works with Medicare, Medicaid, and private insurers to ensure financial concerns don’t hinder access to their vital services. Their dedication to equitable care ensures that no one is denied their benefits based on many factors, focusing solely on delivering compassionate care to those in need during their most vulnerable moments.
A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Hospice of the West is legally operated by Hospice Of The West, LLC, and administered by Stacy Randall.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 18 | 10.0 | This facility has 80% more total deficiencies than a typical Arizona assisted living residence (18 vs. AZ avg 10).↑ 80% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 18.0 | 2.3 | This facility has 683% more deficiencies per inspection than a typical Arizona assisted living residence (18 vs. AZ avg 2.3).↑ 683% worse |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 1 | 5.0 | This facility has had 80% fewer total inspections than the Arizona average (1 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer |
21410 N 19Th Ave, Phoenix, AZ 85027
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Hospice of the West is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Hospice of the West is in the Deer Valley neighborhood of Phoenix.
Hospice of the West has a walk score of 41. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, Hospice of the West's license number is HSPC10568.
According to AZ state health department records, Hospice of the West's license expires on November 30, 2026.
Hospice of the West has been operating for approximately 16 years, based on available licensing and registration records.
No, Hospice of the West has a no-pet policy.
The team at Hospice of the West can be reached at info@hospicewestaz.com.
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