19 Reports
Inspection Report — Apr 2, 2026
Enforcement State
Date: Apr 2, 2026
Visit Reason
Civil monetary penalty, action 00158399 (invoice INV-335189), assessed 2 April 2026.
Findings
A $500.00 penalty was assessed and paid in full on 23 April 2026.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Jan 2, 2026
Complaint Investigation State
Date: Jan 2, 2026
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On-site complaint investigation of complaint 00154913 at an Assisted Living Center, conducted 2 January 2026.
Complaint Details
The following deficiencies were found during the on-site investigation of complaint 00154913 conducted on January 2, 2026.
Findings
The inspection found one deficiency involving a failure to immediately report suspected abuse as required by state law. The delay in reporting posed a potential safety risk and rights violation for residents.
Deficiencies (1)
R9-10-803 — The manager failed to immediately report an incident of suspected abuse according to A.R.S. § 46-454, resulting in a delay that posed a potential safety risk and rights violation for residents.
Report Facts
Deficiencies cited: 1
Inspection Report — Dec 12, 2025
Complaint Investigation State
Date: Dec 12, 2025
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On-site complaint investigation of complaints 00152988, 00152974, and 00152973 at an Assisted Living Center, conducted 12 December 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00152988, 00152974, and 00152973, conducted on December 12, 2025.
Findings
No deficiencies were found during the inspection.
Report Facts
Complaints investigated: 3
Inspection Report — Nov 19, 2025
Enforcement State
Date: Nov 19, 2025
Visit Reason
Civil monetary penalty, action 00148152 (invoice INV-307783), assessed 19 November 2025.
Findings
A $500.00 penalty was assessed and paid in full on 12 December 2025.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Nov 19, 2025
Complaint Investigation State
Date: Nov 19, 2025
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On-site complaint investigation of complaint 00150951 at an Assisted Living Center, conducted 19 November 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00150951, conducted on November 19, 2025.
Findings
No deficiencies were found during the investigation.
Report Facts
Complaints investigated: 1
Inspection Report — Sep 12, 2025
Complaint Investigation State
Date: Sep 12, 2025
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On-site complaint investigation of complaints 00144654, 00144655, and 00141936 at an Assisted Living Center, conducted on September 12, 2025.
Complaint Details
The following deficiencies were found during the on-site investigation of complaints 00144654, 00144655, and 00141936, conducted on September 12, 2025:
Findings
The inspection found four deficiencies related to failure to implement policies for managing resident behavior, inadequate staff qualifications to meet resident needs, failure to properly terminate residency for a resident posing immediate threat, and failure to immediately notify emergency contacts and primary care providers after incidents requiring medical services.
Deficiencies (4)
R9-10-803 — The manager failed to ensure the facility’s policy on responding to a resident’s sudden, intense, or out-of-control behavior was implemented. Staff barricaded themselves in a medication room and called 911 during an incident without documented attempts to calm or redirect the resident or protect others.
R9-10-806 — The manager failed to ensure staff had the qualifications, experience, skills, and knowledge necessary to meet the needs and ensure the health and safety of a resident. Two staff barricaded themselves during a resident’s aggressive behavior and did not attempt to calm or redirect the resident.
R9-10-807 — The manager failed to terminate residency in compliance with regulations for a resident whose behavior posed an immediate threat. The resident attacked another resident, and the representative was not provided immediate termination notification.
R9-10-819 — The manager failed to ensure immediate notification of emergency contacts and primary care providers when residents required medical services after incidents. Notifications were delayed by several hours in two documented incidents.
Report Facts
Deficiencies cited: 4
Complaints investigated: 3
Inspection Report — Jul 14, 2025
Complaint Investigation State
Date: Jul 14, 2025
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On-site complaint investigation of complaints 00136214, 00135297, and 00132158 at an Assisted Living Center, conducted 14 July 2025.
Complaint Details
The following deficiencies were found during the on-site investigation of complaints 00136214, 00135297, and 00132158 conducted on July 14, 2025.
Findings
Two deficiencies were found related to documentation of assisted living services and resident dignity. The facility failed to properly document night checks and did not ensure a resident was treated with dignity and respect regarding toileting assistance.
Deficiencies (2)
R9-10-808 — The manager failed to ensure a caregiver or assistant caregiver documented services provided in the resident's medical record, including missing documentation of night checks on several shifts in June 2025.
R9-10-810 — The manager failed to ensure a resident was treated with dignity, respect, and consideration by not updating the service plan to increase toileting assistance frequency and allowing a resident to sit in wet briefs for eight hours.
Report Facts
Deficiencies cited: 2
Complaints investigated: 3
Inspection Report — May 23, 2025
Complaint Investigation State
Date: May 23, 2025
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On-site complaint investigation of complaint 00131538 at an Assisted Living Center, conducted 23 May 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00131538 conducted on May 23, 2025.
Findings
No deficiencies were found during the inspection.
Report Facts
Complaints investigated: 1
Inspection Report — Mar 14, 2025
Annual Inspection State
Date: Mar 14, 2025
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On-site complaint investigation of complaint 00109254 combined with an annual compliance inspection at an Assisted Living Center, conducted 13-14 March 2025.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaint 00109254 conducted on March 13, 2025.
Findings
The inspection found three deficiencies related to failure to maintain emergency responder documentation and incomplete evidence of freedom from infectious tuberculosis for employees and residents.
Deficiencies (3)
A.R.S. § 36-420.04.D — The facility failed to maintain copies of documentation provided to emergency responders for two residents transported to hospitals, as required by state law.
R9-10-806 — The manager failed to ensure an employee provided evidence of freedom from infectious tuberculosis on or before the date the individual began providing services at the facility.
R9-10-807 — The manager failed to ensure two residents provided evidence of freedom from infectious tuberculosis within seven calendar days after their dates of occupancy, including required baseline screening and risk assessment documentation.
Report Facts
Deficiencies cited: 3
Inspection Report — Nov 12, 2024
Complaint Investigation State
Date: Nov 12, 2024
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On-site complaint investigation of complaint AZ00218581 at an Assisted Living Center, conducted 12 November 2024.
Complaint Details
An on-site investigation of complaint AZ00218581 was conducted on November 12, 2024, and no deficiencies were cited.
Findings
No deficiencies were cited during this complaint investigation.
Inspection Report — Aug 7, 2024
Complaint Investigation State
Date: Aug 7, 2024
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On-site complaint investigation of complaint AZ00214170 at an Assisted Living Center, conducted 7 August 2024.
Complaint Details
An on-site investigation of complaint AZ00214170 was conducted on August 7, 2024, and no deficiencies were cited.
Findings
No deficiencies were cited during this complaint investigation.
Inspection Report — May 13, 2024
Complaint Investigation State
Date: May 13, 2024
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On-site complaint investigation of complaints AZ00210178 and AZ00210298 at an Assisted Living Center, conducted 13 May 2024.
Complaint Details
An on-site investigation of complaint AZ00210178 and AZ00210298 was conducted on May 13, 2024, and the following deficiencies were cited :
Findings
The inspection found one deficiency related to failure to update a resident's written service plan at least once every three months as required. This posed a health and safety risk to the resident receiving directed care services.
Deficiencies (1)
The manager failed to ensure a written service plan was updated at least once every three months for a resident receiving directed care services. The deficient practice posed a health and safety risk if employees did not know the resident's needed services.
Report Facts
Deficiencies cited: 1
Inspection Report — Apr 9, 2024
Complaint Investigation State
Date: Apr 9, 2024
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On-site complaint investigation of complaint AZ00208642 at an Assisted Living Center, conducted 9 April 2024.
Complaint Details
This Statement of Deficiencies (SOD) supersedes the SOD sent on April 22, 2024: An on-site investigation of complaint AZ00208642 was conducted on April 9, 2024, and the following deficiencies were cited.
Findings
Two deficiencies were cited related to incomplete signatures on resident service plans and missing required encouragement to eat meals and snacks in a directed care resident's service plan.
Deficiencies (2)
The manager failed to ensure a resident had a written service plan signed and dated by the resident or resident's representative and the manager, when initially developed and when updated, for one of three residents sampled.
R9-10-808 — The manager failed to ensure the service plan for a resident receiving directed care services included encouragement to eat meals and snacks as required.
Report Facts
Deficiencies cited: 2
Inspection Report — Feb 20, 2024
Enforcement State
Date: Feb 20, 2024
Visit Reason
Civil monetary penalty, action 00111675 (invoice INV-258375), assessed 20 February 2024.
Findings
A $500.00 penalty was assessed and paid in full on 14 April 2024.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Feb 6, 2024
Annual Inspection State
Date: Feb 6, 2024
Visit Reason
On-site complaint investigation of complaint AZ00202159 combined with a compliance (annual) inspection at an Assisted Living Center, conducted 6 February 2024.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00202159 conducted on February 6, 2024.
Findings
The inspection found three deficiencies related to caregiver training documentation, personnel certification records, and incomplete resident service plan signatures. Plans of correction were provided for all deficiencies.
Deficiencies (3)
The manager failed to ensure that before providing assisted living services, a caregiver had current documentation of first aid training certification. One caregiver lacked documentation of first aid training despite working multiple days in January and February 2024.
The manager failed to ensure personnel records included documentation of the individual's license or certification for one caregiver. Although the caregiver held a certificate, a copy was not provided during the inspection.
R9-10-808 — The manager failed to ensure resident service plans were signed and dated by the resident's representative, the manager, and the reviewing nurse or medical practitioner for two of three residents sampled. Missing signatures and dates posed a risk to articulating care decisions.
Report Facts
Deficiencies cited: 3
Inspection Report — Mar 21, 2023
Enforcement State
Date: Mar 21, 2023
Visit Reason
Civil monetary penalty, action 00113636 (invoice INV-259932), assessed 21 March 2023.
Findings
A $500.00 penalty was assessed and paid in full on 15 June 2023.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
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