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Brookdale Torbett
Front exterior view of Brookdale Torbett facility Bright common area with seating and tables Interior common area with seating and piano Bright interior of a common area with seating Brookdale Brookfield Al, memory care in Brookfield, WI — Table setting with red roses and elegant dining decor Brookdale Brookfield Al, memory care in Brookfield, WI — Plate of pasta with sauce and grated cheese Brookdale Brookfield Al, memory care in Brookfield, WI — Three residents interacting with a friendly dog outdoors Brookdale Brookfield Al, memory care in Brookfield, WI — Colorful salad with chicken, bacon, avocado, and vegetables Brookdale Brookfield Al, memory care in Brookfield, WI — Man pouring water for smiling woman on a patio

Brookdale Torbett

221 Torbett St, Richland, WA 99354 View map Calculator: See prices in your area
Brookdale Torbett accepts Medicaid.
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Brookdale Torbett accepts Medicaid.

Overview of Brookdale Torbett

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Located in the heart of Washington’s wine country in the scenic city of Richland, Brookdale Torbett offers exceptional memory care for those with Alzheimer’s disease or other forms of dementia. The community believes that no one should be defined by their symptoms and that maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose, and contributions. Brookdale Torbett provides a safe, secure, and comfortable home-like environment, with trained staff available 24/7 to support residents at every stage of their journey.

The memory care program at Brookdale Torbett aims to open up residents’ worlds with new relationships and activities, helping them live their best lives with a sense of meaning and purpose through consistent care assignments whenever possible. The community offers the Clare Bridge program for mid to late stages of dementia and the Solace program for the advanced stages, providing purposeful programs with compassionate care. Residents can enjoy a range of engaging activities, from exercise classes and art projects to gardening and live music, all designed to help them flourish and live life to the fullest.

Facility Direct Line (509) 943-5353
Facility Direct Line (509) 943-5353
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Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 76 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
94%
Rank #30 / 290Occupancy rate — State benchmarkedThis home is ranked 30th out of 290 homes in Washington for Occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 290. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Washington average: 72.5%
Occupied beds
45 / 48
Average occupied beds in Washington homes 73 beds

License Details

Facility TypeBoarding Home
StatusOperating
ExpirationApril 30, 2027
CountyBenton
License Number2325

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency SystemsYes
Safety FeaturesEmergency Alert System, Keypad Entry in Secured Memory Care Units.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMcCallum, Farah (per state records, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Fax(509) 943-0433

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Pet Friendly
Beauty/Barber Shop
Courtyard And Garden
Gardening / Greenhouse
Landscaped Grounds
Community Kitchen
Piano
Activities
Specific ProgramsEngagementPlus, Clare Bridge
Volunteer Program
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$6,740 per month

Contact Brookdale Torbett

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2022 · 4 years of data 28 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Washington state average
Overall vs. WA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Washington average:
• Total deficiencies (10% below)
• Deficiencies per year (10% below)
Latest Inspection May 6, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2831 This facility has 10% fewer total deficiencies than a typical Washington assisted living residence (28 vs. WA avg 31).↓ 10% better
Deficiencies per year Info Average deficiencies per year since 2022. 77.8 This facility has 10% fewer deficiencies per year than a typical Washington assisted living residence (7 vs. WA avg 7.8).↓ 10% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent follow-up inspection on March 24, 2025 found no deficiencies and confirmed correction of prior infection control failures during a norovirus and COVID-19 outbreak.
  • Multiple complaint investigations from 2023 through early 2025 documented repeated failures to ensure medication availability for residents, causing missed doses, agitation, and health risks, including a resident seizure.
  • A February 12, 2025 inspection cited 12 deficiencies involving incident investigations, medication errors, staff training, background checks, tuberculosis screening, and privacy violations, but a follow-up found all corrected by March 2025.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Suite / Companion Suite

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Brookdale Torbett

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Places of interest near Brookdale Torbett

Address 0.8 miles from city center Info Estimated distance in miles from Richland's city center to Brookdale Torbett's address, calculated via Google Maps.

Calculate Travel Distance to Brookdale Torbett

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Address

Compare Memory Care around Richland

The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.

Callaway Gardens Alzheimer’s Special Care Center
MC
AL
NH
Kennewick56Yes 21 Private Studio / Shared Studio 94.6% A+5
2
Facility 2
WA AVG 8
Rank #163 / 281
12
Facility 12
WA AVG 31
Rank #58 / 277
2.4
Facility 2.4
WA AVG 3.4
Rank #55 / 277
Brookdale Torbett
MC
Richland48Yes 76 Private Suite / Companion Suite 93.8% A+14
6
Facility 6
WA AVG 8
Rank #250 / 281
28
Facility 28
WA AVG 31
Rank #155 / 277
2.0
Facility 2.0
WA AVG 3.4
Rank #40 / 277
Badger Mountain Adult Family Home
MC
AL
HOS
RESC
Richland (South Richland)-No 59 Private Rooms / Shared Suites------
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Financial Assistance for
Memory Care in Washington

Brookdale Torbett is located in Richland, Washington.
Here are the financial assistance programs available to residents in Washington.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

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Frequently Asked Questions about Brookdale Torbett

Is Brookdale Torbett in a walkable area?

Brookdale Torbett has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Brookdale Torbett?

According to WA state health department records, Brookdale Torbett's license number is 2325.

When does Brookdale Torbett's license expire?

According to WA state health department records, Brookdale Torbett's license expires on April 30, 2027.

What is the occupancy rate at Brookdale Torbett?

Brookdale Torbett's occupancy is 94%.

Does Brookdale Torbett have different floorplan options?

Yes — see the floorplan options available at Brookdale Torbett on this page.

Are pets allowed at Brookdale Torbett?

Yes, Brookdale Torbett allows residents to bring their pets.

How many beds does Brookdale Torbett have?

Brookdale Torbett has 48 beds.

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