Brookdale Torbett

Brookdale Torbett

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Brookdale Torbett accepts Medicaid.

Overview of Brookdale Torbett

Located in the heart of Washington’s wine country in the scenic city of Richland, Brookdale Torbett offers exceptional memory care for those with Alzheimer’s disease or other forms of dementia. The community believes that no one should be defined by their symptoms and that maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose, and contributions. Brookdale Torbett provides a safe, secure, and comfortable home-like environment, with trained staff available 24/7 to support residents at every stage of their journey.

The memory care program at Brookdale Torbett aims to open up residents’ worlds with new relationships and activities, helping them live their best lives with a sense of meaning and purpose through consistent care assignments whenever possible. The community offers the Clare Bridge program for mid to late stages of dementia and the Solace program for the advanced stages, providing purposeful programs with compassionate care. Residents can enjoy a range of engaging activities, from exercise classes and art projects to gardening and live music, all designed to help them flourish and live life to the fullest.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 48 Rank #265 / 324Bed count — State benchmarkedThis home is ranked 265th out of 324 homes we track in Washington for bed count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
48 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #106 / 583Walk Score — State benchmarkedThis home is ranked 106th out of 583 homes we track in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
76 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #26 / 248Occupancy rate — State benchmarkedThis home is ranked 26th out of 248 homes we track in Washington for occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 248. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
93.8% This home usually has limited availability
Higher than the Washington average: 74.7%
Occupied beds
45 / 48
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeBoarding Home
StatusOperating
ExpirationApril 30, 2027
CountyBenton
License Number2325

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency SystemsYes
Safety FeaturesEmergency Alert System, Keypad Entry in Secured Memory Care Units.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMcCallum, Farah (per state records, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Fax(509) 943-0433

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Pet Friendly
Salon
Courtyard
Garden
Gardening
Community Kitchen
Piano
Activities
Specific ProgramsEngagementPlus, Clare Bridge
Volunteer Program
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$6,740 per month

Contact Brookdale Torbett

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2022 · 4 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
28 deficiencies 14 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Washington state average
Overall vs. WA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Washington average:
• Total deficiencies (10% below)
• Deficiencies per inspection (56% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2831 This facility has 10% fewer total deficiencies than a typical Washington assisted living residence (28 vs. WA avg 31).↓ 10% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.04.51 This facility has 56% fewer deficiencies per inspection than a typical Washington assisted living residence (2 vs. WA avg 4.51).↓ 56% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWA Averagevs. WA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 149 This facility has had 56% more total inspections than the Washington average (14 vs. WA avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 56% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Suite / Companion Suite

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Brookdale Torbett

torbett-p1
torbett-p2

Places of interest near Brookdale Torbett

Address 0.8 miles from city center Info Estimated distance in miles from Richland's city center to Brookdale Torbett's address, calculated via Google Maps.

Calculate Travel Distance to Brookdale Torbett

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Address

Compare Memory Care around Richland

Info below is compiled from the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Callaway Gardens Alzheimer’s Special Care Center
MC
AL
NH
Kennewick
56
Facility 56
WA AVG 78
Rank #230 / 324
Yes
21
Facility 21
WA AVG 52
Rank #496 / 583
Private Studio / Shared Studio
94.6%
Facility 94.6%
WA AVG 74.7%
Rank #20 / 248
A+5
2
Facility 2
WA AVG 8
Rank #163 / 282
12
Facility 12
WA AVG 31
Rank #59 / 279
2.4
Facility 2.4
WA AVG 3.4
Rank #55 / 279
Brookdale Torbett
MC
Richland
48
Facility 48
WA AVG 78
Rank #265 / 324
Yes
76
Facility 76
WA AVG 52
Rank #106 / 583
Private Suite / Companion Suite
93.8%
Facility 93.8%
WA AVG 74.7%
Rank #26 / 248
A+14
6
Facility 6
WA AVG 8
Rank #251 / 282
28
Facility 28
WA AVG 31
Rank #157 / 279
2.0
Facility 2.0
WA AVG 3.4
Rank #38 / 279
Badger Mountain Adult Family Home
MC
AL
HOS
RESC
Richland (South Richland)-No
59
Facility 59
WA AVG 52
Rank #249 / 583
Private Rooms / Shared Suites------

Rank badges are statewide: each community is ranked against every WA community we track that reports that metric, not just the 3 on this page. See how we rank facilities

Financial Assistance for
Memory Care in Washington

Brookdale Torbett is located in Richland, Washington State.
Here are the financial assistance programs available to residents in Washington State.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Frequently Asked Questions about Brookdale Torbett

Is Brookdale Torbett in a walkable area?

Brookdale Torbett has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Brookdale Torbett?

According to WA state health department records, Brookdale Torbett's license number is 2325.

When does Brookdale Torbett's license expire?

According to WA state health department records, Brookdale Torbett's license expires on April 30, 2027.

What is the occupancy rate at Brookdale Torbett?

Brookdale Torbett's occupancy is 93.8%.

How long has Brookdale Torbett been in business?

Brookdale Torbett has been operating for approximately 48 years, based on available licensing and registration records.

Does Brookdale Torbett have different floorplan options?

Yes — see the floorplan options available at Brookdale Torbett on this page.

Are pets allowed at Brookdale Torbett?

Yes, Brookdale Torbett allows residents to bring their pets.

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