Inspection Reports for
Encore Memory Care at Crystal Lake
495 Alexandra Blvd, Crystal Lake, IL 60014, United States, IL, 60014
Back to Facility Profile3 Reports
Inspection Report — May 19, 2026
Complaint Investigation
Date: May 19, 2026
Visit Reason
Investigation of Complaint #2676174/IL201931 and Facility Reported Incident 5/12/2026 - IL201848. Violations cited include sections 295.4010d)e), 295.4060 a)c)f), and 295.6000a)13).
Complaint Details
Complaint #2676174/IL201931: Violations cited for 295.4010d)e), 295.4060 a)c)f), 295.6000a)13). Facility Reported Incident 5/12/2026 - IL201848: Violations cited for 295.4010d)e), 295.4060 a)c)f), 295.6000a)13).
Findings
The establishment failed to update a resident's service plan after an incident, failed to terminate residency of a resident with escalating aggressive behaviors, and failed to keep residents free from abuse resulting in a resident sustaining a fracture.
Deficiencies (3)
A4010 (295.4010 Service Plan) - The establishment failed to ensure a resident's service plan was updated and interventions were in place for a resident with aggressive behaviors following an incident with another resident.
A4060 (295.4060 Alzheimer's and Dementia Programs) - The establishment failed to terminate residency of an individual with increasing behaviors of yelling and aggression towards residents and staff.
A6000 (295.6000 Resident Rights) - The establishment failed to keep residents free from abuse, resulting in one resident sustaining a fracture.
Report Facts
Residents reviewed: 7
Residents affected: 3
Residents affected: 1
Inspection Report — Jun 17, 2025
Plan of Correction
Date: Jun 17, 2025
Visit Reason
Annual Licensure Survey
Findings
The facility submitted a plan of correction addressing the alleged deficiencies cited in the Annual Survey conducted on June 11, 2025. The plan states it is not an admission of violations but outlines the facility's corrective actions in response to the survey.
Report Facts
Residents affected: 2
Inspection Report — Jun 11, 2025
Annual Inspection
Date: Jun 11, 2025
Visit Reason
Annual Licensure Survey conducted on 6/11/2025.
Findings
The establishment failed to ensure that initial comprehensive assessments of residents upon admission were conducted by a physician as required.
Deficiencies (1)
A4000 (295.4000 Physician's Assessment) - The establishment failed to ensure the initial comprehensive assessments of residents, upon admission, were conducted by a physician for two residents reviewed.
Report Facts
Residents affected: 2
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