Inspection Reports for
Gurnee Place Memory Care

Facility Reported Incident IL199215 and Complaint Investigation IL198972 previously cited on 12/2/25.

The facility was found to have multiple deficiencies including failure to ensure appropriate residency, ineffective quality improvement program, inadequate staff hand hygiene, incomplete physician assessments, outdated service plans, insufficient monitoring of residents, and failure to meet Alzheimer's and Dementia program requirements.

The establishment failed to renew their license as required by 210 ILCS 9/25 sec.25.

Facility Reported Incident 10/3/25 - IL197998 - 295.6000a)5)13). Facility Reported Incident 10/7/25 - IL198003 - 295.6000a)5)13).

The facility failed to ensure staff did not neglect residents by not providing incontinence care required by their service plans for three residents. Two caregivers were terminated after investigations confirmed neglect.

The establishment was found in compliance with all applicable regulations during this complaint investigation survey.

Complaint IL 191585: violation of Section 295.8000 Food Service with an imposed fine of $1,000.00.

The facility committed to train staff on facial covering, glove use, hand hygiene, cross contamination mitigation, and food handling certification. The Executive Director will audit meal service weekly for four weeks to ensure compliance.

Complaint 2513944/IL191585: Section 295.8000-a)1)7)a)1) cited.

The establishment failed to ensure staff preparing food in the kitchen were certified according to state requirements and failed to follow proper sanitation and food handling practices, potentially affecting all residents.

The establishment failed to ensure timely two-step TB testing for new employees and did not conduct required 16 hours of on-the-job training and supervision within the first 16 hours of employment following orientation.

The facility committed to terminating employees involved in verbal abuse, providing additional staff training on abuse prevention, revising resident contracts, securing resident valuables, and ensuring timely TB testing and dementia training for employees. Compliance will be monitored by the Director of Healthcare and Executive Director with completion dates ranging from December 2024 to April 2025.