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Hayesville House
Memory Care & Respite Care · Hayesville, NC
Hayesville House, memory care in Hayesville, NC — Seating area with couch, chair, and television

Hayesville House

Memory Care & Respite Care · Hayesville, NC
480 Old 64 West Hayesville, Nc 28904, Hayesville, NC 28904 View map Calculator: See prices in your area
Hayesville House accepts Medicaid.
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Hayesville House accepts Medicaid.

Overview of Hayesville House

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Located at 480 Old 64 West in Hayesville within Clay County, Hayesville House operates as a senior living home with 60 beds for memory support and short-term stays. Since the area has a Walk Score of 37, living there without a car is only slightly easy because you can reach a few shops on foot, but you will usually need a ride for most trips. Right now, the building is about 60 percent full, which means that 36 out of the 60 total beds currently have people living in them.

The main focus of the care here is on nursing help and temporary breaks for families, and there are always workers on site during the day and night to keep everyone safe. Residents enjoy eating their meals in a large dining room that feels like a real restaurant, and they also have the choice to relax in the library, watch shows in the media room, or sit outside in the fresh air. To make life much simpler for the seniors, the staff takes care of cleaning the rooms, fixing things that break, and providing bus rides when people need to go out.

Official state checks of the home have looked at fire alarms, the training of the workers, how clean the building is, and how well they protect the rights of the people who live there. Because the home takes Medicaid payments, it is easier for families to figure out how they will pay for the high costs of long-term care over many years. This place is a good fit for families who want a small home for memory care where nurses and a set daily schedule are part of the house.

Facility Direct Line (828) 389-8700
Facility Direct Line (828) 389-8700
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #214 / 368Bed count — State benchmarkedThis home is ranked 214th out of 368 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #228 / 508Walk Score — State benchmarkedThis home is ranked 228th out of 508 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
37 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #141 / 213Occupancy rate — State benchmarkedThis home is ranked 141st out of 213 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 213. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
60% This home usually has availability
Lower than the North Carolina average: 69.5%
Occupied beds
36 / 60

About this community

License Details

StatusActive
CountyClay
License NumberHAL-022-005

Safety & Compliance

Secured Perimeter
Safety FeaturesAdditional Security Features

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Transportation
Dining
Library

Contact Hayesville House

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 46 deficiencies 9 inspections 0 penalties 20 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 2 Worse Metrics worse than North Carolina average:
• Deficiencies per inspection (2% above)
• Inspection deficiency rate (9% above) 1 At Avg Metrics at North Carolina average:
• Total deficiencies (at NC avg) 1 Better Metrics better than North Carolina average:
• Inspections with deficiencies (53% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4646 This facility has total deficiencies in line with the North Carolina average (46 vs. NC avg 46).— At avg
Deficiencies per inspection Info Average deficiencies per inspection. 5.15.01 This facility has 2% more deficiencies per inspection than a typical North Carolina assisted living residence (5.1 vs. NC avg 5.01).↑ 2% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 921 This facility has had 57% fewer total inspections than the North Carolina average (9 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 919 This facility has 53% fewer inspections with deficiencies than a typical North Carolina assisted living residence (9 vs. NC avg 19).↓ 53% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100%92% This facility has 8 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 92%).↑ 8% worse
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
4 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 9th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
102.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Places of interest near Hayesville House

Address 0.0 miles from city center Info Estimated distance in miles from Hayesville's city center to Hayesville House's address, calculated via Google Maps.

Calculate Travel Distance to Hayesville House

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Address

Compare Memory Care around the area

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Terrabella Lake Norman
MC
AL
IL
Mooresville
120
Facility 120
NC AVG 70
Rank #29 / 368
Yes
46
Facility 46
NC AVG 35
Rank #173 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
C+
96.00/200
Facility 96.00/200
NC AVG 92.2
Rank #205 / 321
13
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Suite / 1 Bed / 2 Bed
Brighton Gardens of Winston-Salem
MC
AL
HOS
RC
Winston-Salem
115
Facility 115
NC AVG 70
Rank #45 / 368
Yes
47
Facility 47
NC AVG 35
Rank #164 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
A+
73.75/200
Facility 73.75/200
NC AVG 92.2
Rank #299 / 321
15
93%
Facility 93%
NC AVG 91.8%
Rank #117 / 333
Studio / 1 Bed
Brookdale Meadowmont
MC
AL
Chapel Hill (Glen Lennox Appartments)
64
Facility 64
NC AVG 70
Rank #197 / 368
Yes
53
Facility 53
NC AVG 35
Rank #121 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
-
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
6
83%
Facility 83%
NC AVG 91.8%
Rank #40 / 333
Studio / Suite
Walnut Ridge
MC
AL
NH
Walnut Cove
63
Facility 63
NC AVG 70
Rank #205 / 368
No
50
Facility 50
NC AVG 35
Rank #142 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
5
80%
Facility 80%
NC AVG 91.8%
Rank #33 / 333
Studio / Suite
Hayesville House
MC
RC
Hayesville
60
Facility 60
NC AVG 70
Rank #214 / 368
No
37
Facility 37
NC AVG 35
Rank #228 / 508
60.0%
Facility 60.0%
NC AVG 69.5%
Rank #141 / 213
-
102.00/200
Facility 102.00/200
NC AVG 92.2
Rank #96 / 321
9
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
-

Rank badges are statewide: each community is ranked against every NC community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Hayesville House

Is Hayesville House in a walkable area?

Hayesville House has a walk score of 37. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Hayesville House?

According to NC state health department records, Hayesville House's license number is HAL-022-005.

What is the occupancy rate at Hayesville House?

Hayesville House's occupancy is 60%.

Are pets allowed at Hayesville House?

No, Hayesville House has a no-pet policy.

How many beds does Hayesville House have?

Hayesville House has 60 beds.

Has Hayesville House had any deficiencies?

Hayesville House has had 46 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of Hayesville House?

Yes — there is 1 photo of Hayesville House in the photo gallery on this page.

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