Inspection Reports for
The Indigo at Elmhurst
123 W Brush Hill Rd, Elmhurst, IL 60126, United States, IL, 60126
Back to Facility Profile4 Reports
Inspection Report — Jul 2, 2026
Complaint Investigation
Date: Jul 2, 2026
Visit Reason
Facility Reported Incident Survey Conducted # IL202128 - Substantiated. Violations cited: 295.2000 a) c) 3) 5) 12) and 295.6000 a) 1) 13).
Complaint Details
Facility Reported Incident Survey # IL202128 - Substantiated.
Findings
The establishment failed to ensure residents were appropriate for assisted living and failed to provide prompt care for a resident with wound progression, creating a substantial probability of severe harm.
Deficiencies (2)
A2000 (295.2000 Residency Requirements) - The facility failed to ensure residents are appropriate to live in an assisted living or shared housing environment, affecting 1 of 3 residents reviewed.
A6000 (295.6000 Resident Rights) - The establishment failed to provide prompt care for a resident with wound progression from stage 1 to stage 3, resulting in neglect of 1 of 3 residents reviewed.
Report Facts
Residents affected: 1
Residents reviewed: 3
Inspection Report — Jun 26, 2026
Annual Inspection
Date: Jun 26, 2026
Visit Reason
Annual Licensure Survey conducted.
Findings
The facility was found to have multiple deficiencies including failure to conduct required disaster preparedness drills, maintain an effective quality improvement program, ensure employee training and background checks, and meet Alzheimer's and dementia program requirements.
Deficiencies (5)
A2040 (295.2040 Disaster Preparedness) - The establishment failed to ensure staff and residents were aware of and prepared during fire and tornado emergencies by conducting drills in compliance with NFPA 101 Life Safety Code, affecting all residents.
A2060 (295.2060 Quality Improvement Program) - The establishment failed to establish and maintain an effective quality improvement program, lacking documentation of projects, action plans, and resident satisfaction surveys.
A3020 (295.3020 Employee Orientation and Ongoing Training) - The establishment failed to ensure employees completed the required 8 hours of annual in-service training, affecting 5 of 5 employees reviewed.
A3040 (295.3040 Health Care Worker Background Check) - The establishment failed to conduct fingerprint-based criminal history records checks in a timely manner for 2 of 6 employees reviewed.
A4060 (295.4060 Alzheimer's and Dementia Programs) - The facility failed to ensure residents were appropriate for assisted living and failed to ensure employees received required dementia-related orientation and annual in-service training, affecting 4 of 5 residents and 6 of 9 employees reviewed.
Report Facts
Residents affected: 4
Employees affected: 5
Employees affected: 2
Employees affected: 6
Inspection Report — Mar 10, 2026
Complaint Investigation
Date: Mar 10, 2026
Visit Reason
Facility Reported Incident Survey IL00200511 - 295.6000 a) 1)
Findings
The establishment failed to ensure a resident was free of verbal abuse by an employee, resulting in the employee being asked to leave the facility immediately.
Deficiencies (1)
A6000 (295.6000 Resident Rights) - The establishment failed to ensure a resident was free of verbal abuse for 1 of 3 residents reviewed, resulting in the resident being violently yelled at by an employee.
Report Facts
Residents affected: 1
Inspection Report — Dec 23, 2025
Complaint Investigation
Date: Dec 23, 2025
Visit Reason
Entity Reported Incident Investigation IL00198827 Incident date 11/18/25 violations cited, IL00198549 Incident date 10/20/25 violations cited. Complaint Investigation IL00198884/25711923 violations cited.
Complaint Details
Complaint IL00198884/25711923: violations cited for Sections 295.6000 a)13) and 295.7000 9) 10).
Findings
The facility failed to provide requested documents timely, ensure residency requirements for one resident, report serious incidents timely, implement individualized fall interventions for three residents, and document a witnessed fall resulting in major injury for one resident. These deficiencies caused severe harm and have the potential to affect all residents.
Deficiencies (6)
A1070 (295.1070 Annual on-Site Review and Complaint Procedure) - The establishment failed to provide requested documents in a timely manner, delaying the survey process.
A2000 (295.2000 Residency Requirements) - The establishment failed to ensure one resident met residency requirements, placing residents at risk of severe harm due to inappropriate placement.
A2050 (295.2050 Incident and Accident Reporting) - The establishment failed to report a serious incident involving a resident's fall with injury to the Department within 24 hours as required.
A4010 (295.4010 Service Plan) - The establishment failed to provide sufficient oversight and implement individualized fall interventions for three residents with dementia and history of falls, resulting in severe harm to one resident.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure residents are free from neglect, resulting in a fall with injury for one resident and potential harm to all residents.
A7000 (295.7000 Resident Records) - The establishment failed to document a witnessed fall that resulted in major injury for one resident, lacking required notation of accidents and changes in condition.
Report Facts
Residents affected: 3
Residents affected: 1
Residents affected: 1
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