Inspection Reports for
ActivCare Mission Bay

2440 Grand Ave, San Diego, CA 92109, United States, CA, 92109

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 0.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

95% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 92% occupied

Based on a December 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

64% 72% 80% 88% 96% 104% Sep 2021 Dec 2022 Dec 2024 Dec 2025

Inspection Report

Complaint Investigation
Census: 55 Capacity: 60 Deficiencies: 0 Date: Dec 30, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility did not take steps to prevent the spread of a communicable disease.

Complaint Details
The complaint alleged that the licensee did not take steps to prevent the spread of a communicable disease. The allegation was unsubstantiated based on interviews, observations, and records review.
Findings
The investigation included interviews with staff, outside sources, and review of records, which did not corroborate the allegation. The facility followed infection control protocols, provided training, and treated affected residents appropriately. The allegation was determined to be unsubstantiated.

Report Facts
Capacity: 60 Census: 55

Employees mentioned
NameTitleContext
Janet NgalloLicensing Program AnalystConducted the complaint investigation visit and delivered findings
Dawn DestefaniAdministratorFacility administrator named in the report
Jeremy PrzybylekMarketing DirectorParticipated in interviews and exit interview during the investigation
Be LeBusiness Office ManagerParticipated in interviews during the investigation

Inspection Report

Annual Inspection
Census: 52 Capacity: 60 Deficiencies: 0 Date: Dec 4, 2025

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements and facility standards.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited. All safety equipment and required postings were present and functional, and records reviewed did not raise any licensing concerns.

Report Facts
Capacity: 60 Census: 52

Employees mentioned
NameTitleContext
Dawn DeStefaniExecutive DirectorMet with during inspection and named in report
Janet NgalloLicensing Program AnalystConducted the inspection
Lizzette TellezLicensing Program ManagerNamed in report

Inspection Report

Annual Inspection
Census: 50 Capacity: 60 Deficiencies: 1 Date: Dec 27, 2024

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing regulations and facility standards.

Findings
The facility was generally in compliance with regulations, with pathways clear, equipment in working order, and proper storage of food and medications. One deficiency was cited regarding the lack of non-skid mats or strips in resident showers, posing a potential safety risk.

Deficiencies (1)
Facility showers were not equipped with non-skid mats or strips, violating CCR 87303(e)(5), posing a potential safety risk to residents.
Report Facts
Number of showers lacking non-skid mats or strips: 30 Residents on hospice: 12 Maximum bedridden residents allowed: 15

Employees mentioned
NameTitleContext
Bernadette BowmanProgram DirectorMet with Licensing Program Analyst during inspection and discussed facility conditions.
Hannah RodgersLicensing Program AnalystConducted the unannounced required annual inspection and authored the report.
Lizzette TellezLicensing Program ManagerNamed as Licensing Program Manager overseeing the inspection.

Inspection Report

Annual Inspection
Census: 44 Capacity: 60 Deficiencies: 0 Date: Dec 28, 2023

Visit Reason
The inspection was a required 1-year unannounced annual licensing inspection conducted to evaluate compliance with licensing regulations.

Findings
The facility was found to be generally compliant with no deficiencies cited during the annual inspection; however, a technical violation was issued. The facility was clean, well-maintained, and residents were treated with dignity. Safety equipment and supplies were operational and properly stored.

Report Facts
Capacity: 60 Census: 44 Non-ambulatory beds approved: 45 Bedridden beds approved: 15 Hospice waivers approved: 15 Perishable food supply: 2 Nonperishable food supply: 7

Employees mentioned
NameTitleContext
Amy RodgersLicensing Program AnalystConducted the annual licensing inspection
Dawn DeStefaniExecutive DirectorFacility administrator present during inspection and exit interview
Jeremy PrzybylekFamily AdvisorEscorted Licensing Program Analyst during facility tour

Inspection Report

Complaint Investigation
Census: 50 Capacity: 60 Deficiencies: 0 Date: Dec 14, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation received on 10/16/2020 that staff did not keep a resident's room free from odor.

Complaint Details
The complaint alleged that between August and October 2020, staff did not keep resident 1's room free from odor, specifically that urine was not cleaned from the carpet. The allegation was found unsubstantiated after investigation.
Findings
The investigation included records review, observations, and interviews. No foul odors were identified during the visit, and staff confirmed regular cleaning of carpeted rooms. The allegation was determined to be unsubstantiated due to insufficient evidence.

Report Facts
Capacity: 60 Census: 50

Employees mentioned
NameTitleContext
Elizabeth HamiltonLicensing Program AnalystConducted the complaint investigation visit
Dawn DestefaniExecutive DirectorFacility representative met during the investigation

Inspection Report

Annual Inspection
Census: 45 Capacity: 60 Deficiencies: 0 Date: Nov 5, 2021

Visit Reason
An unannounced Required 1-Year Visit was conducted to evaluate the facility's compliance with licensing requirements and infection control measures.

Findings
The Licensing Program Analyst conducted a tour and observed the facility's implementation of the COVID-19 Mitigation Plan, including disinfection, testing surveillance, screening protocols, and PPE use. No deficiencies were cited or observed during this visit.

Employees mentioned
NameTitleContext
Dawn DeStefaniExecutive DirectorMet with Licensing Program Analyst during the inspection and participated in the exit interview.
Rebecca RuizLicensing Program AnalystConducted the unannounced Required 1-Year Visit and evaluation.

Inspection Report

Census: 44 Capacity: 60 Deficiencies: 0 Date: Sep 20, 2021

Visit Reason
An unannounced case management visit was conducted to follow-up on two self-reported incidents involving residents and staff at the facility.

Findings
During the visit, the Licensing Program Analyst toured the facility, reviewed resident and staff records, and determined that both incidents require further investigation. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Dawn DeStefaniExecutive DirectorMet with Licensing Program Analyst during the visit and participated in the exit interview.
Rebecca A RuizLicensing Program AnalystConducted the unannounced case management visit.
Alexandre VoLicensing Program ManagerNamed in the report as Licensing Program Manager.

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