Inspection Reports for
Adult Day Services:daybreak/Reflections/Crossroads
2900 CURRY LN, GREEN BAY, WI, 54311-
Back to Facility ProfileDeficiencies (last 2 years)
Deficiencies (over 2 years)
1.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
67% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/year
Deficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
34% occupied
Based on a October 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Follow-Up
Deficiencies: 0
Date: Dec 22, 2025
Visit Reason
An unannounced remote desk review verification visit was conducted as a follow-up to the Recertification survey conducted on 10/28/2025.
Findings
Adult Day Services Daybreak/Reflections/Crossroads is in compliance with the Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers.
Inspection Report
Renewal
Census: 41
Capacity: 122
Deficiencies: 2
Date: Oct 28, 2025
Visit Reason
An unannounced onsite recertification survey was conducted at Adult Day Services Daybreak/Reflections/Crossroads to assess compliance with Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers.
Findings
The facility was found out of compliance due to failure to develop an appeal procedure for involuntary discharge, failure to label and date opened food, failure to dispose of expired food, and failure to maintain freezer temperatures at or below 0 degrees Fahrenheit.
Deficiencies (2)
105.14(5)(c)1. The facility failed to develop a procedure for appeal of an involuntary discharge for one participant discharged on 05/21/2025.
105.14(7)(f)6.a-c. The facility failed to label and date opened food, dispose of expired food, and maintain freezer temperatures at or below 0 degrees Fahrenheit in multiple food service areas.
Report Facts
Census: 41
Total licensed capacity: 122
Expired food items: 5
Freezers with temperatures above 0°F: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director A | Interviewed regarding appeal procedure and freezer temperature monitoring | |
| Vice President H | Interviewed regarding expired food disposal | |
| Room Lead F | Interviewed regarding food expiration checks and freezer temperature monitoring |
Inspection Report
Follow-Up
Deficiencies: 0
Date: Dec 27, 2023
Visit Reason
A desk review verification survey was conducted on 12/27/2023 as a follow-up to the complaint survey conducted from 11/1/2023 through 11/21/2023 for Adult Day Services Daybreak/reflections/crossroads.
Findings
Adult Day Services Daybreak/reflections/crossroads was found to be in compliance with the Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers.
Inspection Report
Complaint Investigation
Census: 20
Deficiencies: 1
Date: Nov 21, 2023
Visit Reason
An unannounced onsite complaint investigation (#51803) survey was conducted from 11/1/2023 to 11/21/2023 at Adult Day Services Daybreak/reflections/crossroads, an Adult Day Care Center in Green Bay, WI.
Complaint Details
Complaint #51803 was investigated and found to be unsubstantiated with one unrelated citation issued. The deficiency involved failure to report an emergency room treatment incident for Participant #1 on 10/11/2023.
Findings
The facility was found out of compliance with Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers due to failure to self-report an incident requiring emergency room treatment for one participant. Complaint #51803 was unsubstantiated with one unrelated citation issued.
Deficiencies (1)
Facility failed to self-report an incident that required emergency room treatment in 1 of 20 participants.
Report Facts
Participants served: 20
Incident date: Oct 11, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Administrator B | Administrator | Interviewed regarding failure to file a self-report for the emergency room incident |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Sep 18, 2023
Visit Reason
An unannounced onsite self-reported complaint survey for complaint #50459 was conducted at Adult Day Services Daybreak/Reflections/Crossroads in Green Bay, WI.
Complaint Details
Complaint #50459 was substantiated with no citations issued.
Findings
The facility was found to be in compliance with Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers and DHS 12 and 13 regulations for Office of Caregiver Compliance. Complaint #50459 was substantiated with no citations issued.
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