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Nursing Home in West Orange

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Alaris Health At West Orange

Nursing Home in West Orange

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Alaris Health At West Orange

Overview of Alaris Health at West Orange
Alaris Health at West Orange is a healthcare facility located in West Orange, New Jersey. It offers a combination of short-term rehabilitation and long-term care services, ensuring a supportive environment for residents. The facility is dedicated to providing high-quality care and support to its residents.
(973) 324-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
New Jersey average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
New Jersey average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
New Jersey average: 3.1/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
New Jersey average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 47m per day

This home provides 22% more nursing time per resident than the New Jersey average.

New Jersey average: 3h 55m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 46m per day 41m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 23m per day 2h 14m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 21m per day 3h 27m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 6m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 36m per day 29m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in New Jersey
Occupancy rate 174.2%
Residents per day 209
Occupancy rate
174.2%
Residents per day
209

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

5% of new residents, often for short stays.

Typical stay 0 days

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Home revenue
$13.5M
Operating loss
-$3.1M
Privately-owned community
Home revenue
$13.5M
Operating loss
-$3.1M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.5M
10.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.1M
Total costs $16.6M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
174%
In line with New Jersey average
Occupied beds
209 / 120
Average residents 119 per day

License Details

Facility TypeLong Term Care Facility
StatusActive
ExpirationMay 31, 2026

Additional Licensing Details

License Number306001
CMS Certification Number315449

Ownership & Operating Entity

Alaris Health At West Orange is administrated by Ms. OLGA SHNEYDERMAN.

Owner NameST CLOUD OPERATIONS LLC

Officers

Info Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility

Avery Eisenreich, Toby Eisenreich

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Amenities & Lifestyle

0 amenities
Specific ProgramsLong-Term Care, Short-Term Post-Hospital Rehabilitation, Physical, Occupational & Speech Therapies, Orthopedic Rehab, Respiratory Care, Colostomy Care, Hospice Services, Palliative Services, Dementia Services, Dental Services, Psychiatric Services, Podiatry Care, Cardiac Care, TPN, Wound Care, Stroke Recovery, Subacute Rehab Services, Renal Care, Complex Clinical Care, Hi-Flow Ventilator Services, Respite Services

Contact Alaris Health At West Orange

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

5 visits/inspections

Results

19 with citations

0 without citations

New Jersey average: 8 visits/inspections

New Jersey average: 6 inspections

New Jersey average: 22 inspections with citations

Latest inspection

Date December 22, 2025
Complaint Investigation

21 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

Health Inspection History

Inspections
Total health inspections 3

New Jersey average 4


Last Health inspection on Dec 2024

Total health citations 16

New Jersey average 20.9

Citations per inspection
5.33

New Jersey average 5.35


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 16 citations resulted from standard inspections; and 2 of 16 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
43% worse than New Jersey average

New Jersey average: 0.7


Serious Health citations More info 1
150% worse than New Jersey average

New Jersey average: 0.4

1 critical citation More info New Jersey average: 0.7

1 serious citation More info New Jersey average: 0.4

14 moderate citations More info New Jersey average: 19.3

0 minor citations More info New Jersey average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 19, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Dec 19, 2024
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Dec 19, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Dec 19, 2024
Corrected

Compare Nursing Homes around West Orange The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.

5 facilities compared · CMS & NJ Dept. of Health data · Updated Apr 2026

Filter by care type
Complete Care At Summit Ridge
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Orange
152
93.2%
+21%
3.54
-57%
-9%
0
23
7.7
0
145
-
-
Eef Capital Llc
$18.9M
$6.3M
33.4%
315038
Daughters Of Israel Pleasant Valley Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Orange
303
33.3%
-57%
4.08
+33%
+5%
0
22
5.5
0
99
-
-
Grosser, Susan
$13.5M
$7.5M
55.6%
315029
Alaris Health At West Orange
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Orange
120
78.3%
+2%
4.79
-19%
+23%
1
16
5.3
2
98
-
-
St Cloud Operations Llc
$14.3M
$1.5M
10.3%
315449
Green Hill
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Orange
77
82.9%
+8%
3.85
+2%
-1%
1
25
6.3
1
88
-
-
Green Hill Inc
$12.3M
$5.0M
40.7%
315416
Green Hill Senior Living and Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Orange
77
82.9%
+8%
3.85
+2%
-1%
1
25
6.3
1
88
-
25
Green Hill Inc
$12.3M
$5.0M
40.7%
315416

Places of interest near Alaris Health At West Orange

Address 1.6 miles from city center

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 130
Employees 103
Contractors 27
Staff to resident ratio 1.33:1
25% worse than New Jersey average

New Jersey average ratio: 1.77:1

Avg staff/day 63
Average shift 8.1 hours
0% compared with New Jersey average

New Jersey average: 8 hours

Total staff hours (quarter) 46,277
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 56
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

7.9%

3,672 contractor hours this quarter

Physical Therapy Assistant: 7 Respiratory Therapy Technician: 6 Respiratory Therapist: 4 Physical Therapy Aide: 3 Speech Language Pathologist: 3 Qualified Social Worker: 2 Occupational Therapy Assistant: 1 Therapeutic Recreation Specialist: 1
Staff by category
Certified Nursing Assistant5605624,79791100%8.3
Registered Nurse100104,94091100%8.4
Licensed Practical Nurse120124,75991100%8.6
Clinical Nurse Specialist7073,2938290%8.2
Respiratory Therapy Technician0661,2197684%6.9
Other Dietary Services Staff6061,1969099%6.4
RN Director of Nursing2021,0527582%8.6
Respiratory Therapist0447646470%6.8
Nurse Practitioner1015917077%8.4
Physical Therapy Aide0335016571%5.9
Dietitian2024896167%8
Administrator1014705864%8.1
Speech Language Pathologist0334676167%7.2
Physical Therapy Assistant0774427481%4.4
Mental Health Service Worker1014085257%7.8
Other Social Services Staff2023474347%8.1
Occupational Therapy Aide2022322932%8
Qualified Social Worker0222113943%5.4
Occupational Therapy Assistant01160910%6.7
Medical Director101321213%2.7
Therapeutic Recreation Specialist011811%8
56 Certified Nursing Assistant
% of Days 100%
10 Registered Nurse
% of Days 100%
12 Licensed Practical Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 90%
6 Respiratory Therapy Technician
% of Days 84%
6 Other Dietary Services Staff
% of Days 99%
2 RN Director of Nursing
% of Days 82%
4 Respiratory Therapist
% of Days 70%
1 Nurse Practitioner
% of Days 77%
3 Physical Therapy Aide
% of Days 71%
2 Dietitian
% of Days 67%
1 Administrator
% of Days 64%
3 Speech Language Pathologist
% of Days 67%
7 Physical Therapy Assistant
% of Days 81%
1 Mental Health Service Worker
% of Days 57%
2 Other Social Services Staff
% of Days 47%
2 Occupational Therapy Aide
% of Days 32%
2 Qualified Social Worker
% of Days 43%
1 Occupational Therapy Assistant
% of Days 10%
1 Medical Director
% of Days 13%
1 Therapeutic Recreation Specialist
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
98 residents
Residents by payment source
Medicare
7 residents (7.1%)
Medicaid
83 residents (84.7%)
Private pay or other
8 residents (8.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
15% worse than New Jersey average

New Jersey average: 6.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 9.1
27% better than New Jersey average

New Jersey average: 12.4

Long-stay resident measures
Significantly above average New Jersey avg: 4.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.3%
In line with New Jersey average

New Jersey average: 10.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 10.9%
In line with New Jersey average

New Jersey average: 11.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 6.0%
63% better than New Jersey average

New Jersey average: 16.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
52% better than New Jersey average

New Jersey average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.4%
87% worse than New Jersey average

New Jersey average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
25% worse than New Jersey average

New Jersey average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
16% worse than New Jersey average

New Jersey average: 4.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than New Jersey average

New Jersey average: 11.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.2%
35% better than New Jersey average

New Jersey average: 11.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
7% better than New Jersey average

New Jersey average: 93.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Jersey average

New Jersey average: 97.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.32
60% worse than New Jersey average

New Jersey average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.48
57% better than New Jersey average

New Jersey average: 1.12

Short-stay resident measures
Above average New Jersey avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
25% better than New Jersey average

New Jersey average: 78.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than New Jersey average

New Jersey average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
22% better than New Jersey average

New Jersey average: 80.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.8%
9% worse than New Jersey average

New Jersey average: 25.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 3.0%
63% better than New Jersey average

New Jersey average: 8.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.3%
71% worse than New Jersey average

New Jersey average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 57.4%
7% better than New Jersey average

New Jersey average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.5%
In line with New Jersey average

New Jersey average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $18K
77% lower than New Jersey average

New Jersey average: $77K

Number of fines 1
50% fewer fines than New Jersey average

New Jersey average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than New Jersey average

New Jersey average: 0.1

Fines amount comparison
Fines amount comparison
This facility $18K
New Jersey average $77K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 19, 2024
$18K

Last updated: Jan 2026

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Managed Long Term Services and Supports

NJ Medicaid MLTSS

Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High urban demand; managed care model.

JACC (Jersey Assistance for Community Caregiving)

NJ JACC

Age 60+, New Jersey resident, at risk of nursing home.

~$2,500/month (individual, varies).

$40,000 (individual).

Higher asset limit; limited funding.

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

New Jersey PAAD

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142/year (individual), ~$49,209/year (couple).

Not assessed.

Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.

Senior Gold Prescription Discount Program

New Jersey Senior Gold

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).

Not assessed.

Copays $15 + 50% of remaining cost; no premium assistance.

Medicare Savings Program (MSP)

New Jersey Medicare Savings Program

Age 65+ or disabled, NJ resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Senior Freeze (Property Tax Reimbursement)

New Jersey Senior Freeze

Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.

~$150,000/year (combined household, projected).

Not assessed; home ownership required.

Combines with ANCHOR/Stay NJ via PAS-1; annual application.

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

New Jersey ANCHOR

Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.

~$150,000/year (homeowners), ~$75,000/year (renters).

Not assessed.

Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.

Stay NJ

New Jersey Stay NJ

Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.

~$500,000/year (projected, subject to final regs).

Not assessed; home ownership required.

Up to 50% tax credit (max $6,500); phased implementation.

Universal Service Fund (USF)

New Jersey Universal Service Fund

Age 65+ prioritized, NJ resident, utility customer, low-income.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Must owe >$25 on bill; combines with LIHEAP if eligible.

Home Energy Assistance Program (LIHEAP)

New Jersey LIHEAP

Age 60+ prioritized, NJ resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid available.

NJ Family Caregiver Support Program (via NFCSP)

New Jersey Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

21 AAAs; rural/low-income priority.

VA Aid and Attendance (A&A) and Housebound Benefits

New Jersey VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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