Occupancy rate
93%
In line with New Jersey averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Complete Care At Summit Ridge
Nursing Home in West Orange
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Complete Care At Summit Ridge
Nursing Home in West Orange
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Complete Care at Summit Ridge offers post-acute, skilled nursing, and long-term care services in West Orange, NJ. The facility provides a range of rehabilitation programs and specialized care to support recovery and enhance quality of life. Their dedicated team focuses on delivering compassionate and personalized care to each resident.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 166th out of 272 homes in New Jersey.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 166th out of 272 homes in New Jersey.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 32m per day
vs New Jersey avg
-10%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
152
Avg. Length of Stay
109 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
23% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
73% of new residents, often for short stays.
Typical stay
25 days
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$18.9M
Profit
$258.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$18.9M
Profit
$258.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.6M
152-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Occupancy
In line with New Jersey averageOccupied beds
141 / 152
Average residents
119 per day
Facility TypeLong Term Care Facility
StatusActive
License Number060739
CMS Certification Number315038
Complete Care At Summit Ridge is administrated by Kanene Oleka.
Owner NameSUMMIT RIDGE CARE, LLC
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Post-Acute Care
Specific ProgramsPost-Acute Care, Rehabilitation Services, Palliative Care, Respite Care
Inspection History
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
12 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
55 with citations
0 without citations
New Jersey average: 8 visits/inspections
New Jersey average: 6 inspections
New Jersey average: 22 inspections with citations
Show Inspection Reports
Latest inspection
Date
November 19, 2025
26 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New Jersey average: 18 deficiencies
Inspection Report Summary for Complete Care At Summit Ridge
The most recent inspection on November 19, 2025, did not identify any deficiencies and focused on informing individuals about privacy practices. Earlier inspections showed a mix of results, including a complaint investigation in August 2024 that cited a deficiency for not meeting state staffing ratios for certified nursing assistants. Prior reports noted deficiencies related to resident care, medication management, infection control, and safety issues, with no enforcement actions or fines listed in the available reports. Most complaint investigations were unsubstantiated or found the facility in substantial compliance, with no notable enforcement actions reported. The inspection history suggests some improvement in recent years, with the latest survey showing no deficiencies after earlier issues.
Health Inspection History
Inspections
Total health inspections
3
New Jersey average 4
Last Health inspection on May 2025
Total health citations
23
New Jersey average 20.9
Citations per inspection
7.67
New Jersey average 5.35
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 23 citations resulted from standard inspections; and 2 of 23 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New Jersey averageNew Jersey average: 0.7
Serious Health citations
0
0
100% better than New Jersey averageNew Jersey average: 0.4
0 critical citations
0 serious citations
22 moderate citations
1 minor citation
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 27, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 27, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 27, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 27, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 27, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around West Orange The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
Filter by care type
| Complete Care At Summit Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Orange | 152 | 93.2% | +21% | 3.54 | -57% | -9% | 0 | 23 | 7.7 | 0 | 145 | - | - | Eef Capital Llc | $18.9M | $6.3M | 33.4% | 315038 | ||||
| Daughters Of Israel Pleasant Valley Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Orange | 303 | 33.3% | -57% | 4.08 | +33% | +5% | 0 | 22 | 5.5 | 0 | 99 | - | - | Grosser, Susan | $13.5M | $7.5M | 55.6% | 315029 | ||||
| Alaris Health At West Orange |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Orange | 120 | 78.3% | +2% | 4.79 | -19% | +23% | 1 | 16 | 5.3 | 2 | 98 | - | - | St Cloud Operations Llc | $14.3M | $1.5M | 10.3% | 315449 | ||||
| Green Hill |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Orange | 77 | 82.9% | +8% | 3.85 | +2% | -1% | 1 | 25 | 6.3 | 1 | 88 | - | - | Green Hill Inc | $12.3M | $5.0M | 40.7% | 315416 | ||||
| Green Hill Senior Living and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Orange (Pleasant Valley Way) | 77 | 82.9% | +8% | 3.85 | +2% | -1% | 1 | 25 | 6.3 | 1 | 88 | - | 25 | Green Hill Inc | $12.3M | $5.0M | 40.7% | 315416 |
Financial Assistance for
Nursing Home in New Jersey
Get Financial aid guidance
Places of interest near Complete Care At Summit Ridge
1.6 miles from city center
Estimated distance in miles from West Orange's city center to Complete Care At Summit Ridge's address, calculated via Google Maps.
Calculate Travel Distance to Complete Care At Summit Ridge
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
196
Employees
149
Contractors
47
Staff to resident ratio
1.36:1
23% worse than New Jersey averageNew Jersey average ratio: 1.77:1
Avg staff/day
75
Average shift
7.8 hours
0% compared with New Jersey averageNew Jersey average: 8 hours
Total staff hours (quarter)
52,991
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
109
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.6%
2,412 contractor hours this quarter
Certified Nursing Assistant: 29
Respiratory Therapy Technician: 5
Licensed Practical Nurse: 4
Qualified Social Worker: 3
Physical Therapy Assistant: 2
Physical Therapy Aide: 2
Speech Language Pathologist: 2
Staff by category
| Certified Nursing Assistant | 80 | 29 | 109 | 29,435 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 34 | 4 | 38 | 10,213 | 91 | 100% | 7.6 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 4,157 | 91 | 100% | 8.6 |
| Registered Nurse | 8 | 0 | 8 | 2,473 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,643 | 91 | 100% | 7 |
| RN Director of Nursing | 2 | 0 | 2 | 920 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 788 | 65 | 71% | 6.6 |
| Mental Health Service Worker | 4 | 0 | 4 | 658 | 62 | 68% | 7.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 517 | 64 | 70% | 7.8 |
| Dietitian | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 348 | 57 | 63% | 6.1 |
| Nurse Aide in Training | 2 | 0 | 2 | 288 | 28 | 31% | 6.8 |
| Nurse Practitioner | 1 | 0 | 1 | 239 | 30 | 33% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 178 | 29 | 32% | 6.1 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 175 | 47 | 52% | 3.7 |
109 Certified Nursing Assistant
% of Days
100%
38 Licensed Practical Nurse
% of Days
100%
10 Clinical Nurse Specialist
% of Days
100%
8 Registered Nurse
% of Days
100%
6 Other Dietary Services Staff
% of Days
100%
2 RN Director of Nursing
% of Days
70%
2 Speech Language Pathologist
% of Days
71%
4 Mental Health Service Worker
% of Days
68%
2 Physical Therapy Assistant
% of Days
70%
1 Dietitian
% of Days
68%
1 Administrator
% of Days
64%
2 Physical Therapy Aide
% of Days
63%
2 Nurse Aide in Training
% of Days
31%
1 Nurse Practitioner
% of Days
33%
3 Qualified Social Worker
% of Days
32%
5 Respiratory Therapy Technician
% of Days
52%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
144
Medicare
18
12.5% of residents
Medicaid
111
77.1% of residents
Private pay or other
15
10.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
1.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
1.9
72% better than New Jersey averageNew Jersey average: 6.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.8
54% better than New Jersey averageNew Jersey average: 12.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
2.2%
Percent of long-stay residents whose need for help with daily activities has increased
2.2%
78% better than New Jersey averageNew Jersey average: 10.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
2.7%
Percent of long-stay residents whose ability to move independently worsened
2.7%
76% better than New Jersey averageNew Jersey average: 11.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.4%
22% better than New Jersey averageNew Jersey average: 16.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
66% better than New Jersey averageNew Jersey average: 2.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
60% better than New Jersey averageNew Jersey average: 6.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New Jersey averageNew Jersey average: 1.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.3%
Percent of long-stay residents who lose too much weight
1.3%
72% better than New Jersey averageNew Jersey average: 4.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
85% better than New Jersey averageNew Jersey average: 11.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.8%
Percent of long-stay residents who received an antipsychotic medication
2.8%
75% better than New Jersey averageNew Jersey average: 11.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
6% better than New Jersey averageNew Jersey average: 93.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Jersey averageNew Jersey average: 97.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
25% better than New Jersey averageNew Jersey average: 78.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
68% worse than New Jersey averageNew Jersey average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
25% better than New Jersey averageNew Jersey average: 80.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Complete Care At Summit Ridge based on CMS SNF Cost Reports.
Occupancy Rate
93.2%
↓ 1.1pp vs 2022
Net Income
$258.3K
↑ ~$437.7K vs 2022
Total Payroll
$9.9M
↑ ~$336.8K vs 2022
Profit Margin
1.4%
↑ 2.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Complete Care At Summit Ridge
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for Complete Care At Summit Ridge
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
