Inspection Reports for
Alden of Waterford

The facility failed to provide scheduled showers to two residents dependent on staff for bathing, missing multiple scheduled showers over October and November 2025.

The facility failed to notify local law enforcement immediately after an allegation of physical abuse involving one resident. The facility's policy requires timely reporting, but the police were only contacted after the family filed a report.

The facility failed to notify the physician of a resident's change in condition and failed to immediately assess the resident after the reported change. Documentation of the change of condition assessment was not completed before transferring the resident to the hospital.

The facility was found to have multiple deficiencies including failure to maintain resident privacy, improper catheter care, inaccurate controlled medication accounting, medication administration errors, dietary service issues, inaccurate staffing data submission, and lapses in infection control practices.

The facility failed to administer, store, and dispose of narcotics in accordance with facility policy, resulting in nursing staff using a discharged resident's medication for another resident. Staff were educated on narcotics policies following the incident.

The facility failed to follow a physician's treatment order for a resident with a stage 3 pressure injury and failed to notify the physician of a newly identified pressure injury wound.

The facility failed to ensure staff safely transferred a resident by not using a gait belt for one of three residents reviewed. The deficiency involved minimal harm or potential for actual harm to a few residents.

The facility was found not in compliance with several regulations including failure to provide timely toileting and eating assistance, failure to send a resident to hospital timely resulting in death, incomplete wound care, unsafe resident transfers, inadequate pain management, failure to report pharmacy recommendations timely, lack of stop dates on psychotropic medications, failure to provide assistive eating devices, and improper use of PPE during isolation and wound care.

The facility failed to follow a physician order for antibiotic bladder irrigation for one resident, resulting in minimal harm or potential for actual harm.

The facility failed to follow physician orders regarding clamping and unclamping of an indwelling urethral catheter after administration of antibiotic solution, affecting one resident.

The facility failed to implement the assessed and required need for a 2-person assist to a resident (R3) during transfers, resulting in minimal harm or potential for actual harm to a few residents.

The facility failed to properly position catheter bags and follow hand hygiene protocols during catheter care and wound care, resulting in minimal harm or potential for harm to several residents.

The facility was found to have multiple deficiencies related to catheter care, medication administration, medication storage, infection prevention, and wound care. Deficiencies included improper catheter bag positioning, failure to provide ordered eye medications, failure to discard expired insulin, and inadequate hand hygiene during wound and catheter care.