Inspection Reports for
Aldersly

326 Mission Ave, San Rafael, CA 94901, United States, CA, 94901

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 5.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

30% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

8 6 4 2 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 48% occupied

Based on a October 2025 inspection.

Occupancy over time

0 40 80 120 160 200 Aug 2021 Jul 2022 Dec 2022 Sep 2023 Jan 2025 Oct 2025

Inspection Report

Annual Inspection
Census: 82 Capacity: 172 Deficiencies: 3 Date: Oct 21, 2025

Visit Reason
The inspection was an unannounced 1 Year Required Visit (annual continuation) to evaluate compliance with licensing regulations for the Aldersly facility.

Findings
The inspection found that the facility had well-organized staff and resident files and background-cleared staff. However, deficiencies were cited related to medication storage and handling, including unlocked medication carts accessible to residents and guests, medications not centrally stored as required, and pre-pouring of noon medications too early.

Deficiencies (3)
Medications were not centrally stored as required; 3 medications for one resident were not centrally stored.
Medication cart keys were accessible and the cart was unlocked and accessible to guests and residents.
Noon medications were pre-poured at around 9AM instead of at the time of administration.
Report Facts
Residents in care: 82 Total capacity: 172 Staff on-site: 27 Deficiencies cited: 2

Employees mentioned
NameTitleContext
Caitlynn FeliasLicensing Program AnalystConducted the inspection and signed the report
Mike SharkeyAdministrator/DirectorFacility administrator named in report header
Sourabh SinghResident Care ManagerMet with Licensing Program Analyst during inspection
Eliana LopezBusiness Office ManagerMet with Licensing Program Analyst during inspection
Melanie FennHealth and Wellness DirectorMet with Licensing Program Analyst during inspection and received report documents

Inspection Report

Annual Inspection
Census: 82 Capacity: 172 Deficiencies: 3 Date: Oct 21, 2025

Visit Reason
The inspection was an unannounced 1 Year Required Visit (annual inspection) conducted to evaluate compliance with licensing regulations and facility operations.

Findings
The inspection found deficiencies related to medication storage and handling, including medications not being centrally stored as required, medication cart keys being accessible and the cart unlocked, and noon medications being pre-poured early. Plans of correction were required to address these issues.

Deficiencies (3)
One of six residents had three medications that were not centrally stored as required.
Medication cart keys were accessible and the cart was unlocked and accessible to guests and residents.
Noon medications were pre-poured at around 9AM, which is a technical violation.
Report Facts
Staff on-site: 27 Residents in Assisted Living: 14 Residents in Memory Care: 17 Residents in Extended Care: 3 Residents in Independent Living: 48 Medications reviewed: 6 Medications not centrally stored: 3

Employees mentioned
NameTitleContext
Sourabh SinghResident Care ManagerMet with during inspection
Eliana LopezBusiness Office ManagerMet with during inspection
Melanie FennHealth and Wellness DirectorMet with during inspection and received report documents
Caitlynn FeliasLicensing Program AnalystConducted the inspection
Victoria BertozziLicensing Program ManagerNamed in report

Inspection Report

Annual Inspection
Census: 76 Capacity: 172 Deficiencies: 1 Date: Oct 3, 2025

Visit Reason
The inspection was an unannounced required 1-year annual visit to evaluate compliance with licensing regulations for the Aldersly Facility.

Findings
The facility was generally found to be clean, safe, and compliant with infection control and safety regulations. However, a significant deficiency was identified where a resident (R1) was left on the floor for over two hours after a fall, posing an immediate health and safety risk.

Deficiencies (1)
Licensee did not ensure Resident 1 was helped in a timely manner after a fall, with video footage showing the resident on the floor for over 2 hours, posing an immediate health and safety risk.
Report Facts
Capacity: 172 Census: 76 Staff on-site: 22 POC Due Date: Oct 4, 2025

Employees mentioned
NameTitleContext
Mike SharkeyExecutive DirectorFacility Executive Director present during inspection
Sourabh SinghResident Care ManagerResident Care Manager met with Licensing Program Analyst during inspection
Caitlynn FeliasLicensing Program AnalystConducted the inspection and signed the report
Victoria BertozziLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Annual Inspection
Census: 76 Capacity: 172 Deficiencies: 1 Date: Oct 3, 2025

Visit Reason
The inspection was an unannounced required 1 Year visit to evaluate compliance with licensing regulations for the Aldersly Facility.

Findings
The facility was found generally clean, safe, and compliant with infection control, food supply, and safety equipment requirements. However, a deficiency was cited for failure to timely assist a resident after a fall, posing an immediate health and safety risk.

Deficiencies (1)
Licensee did not ensure Resident 1 was helped in a timely manner after a fall alerted by the Safely You Video System; resident was on the floor for over 2 hours.
Report Facts
Staff on-site: 22 Residents in care: 76 Capacity: 172 Hot water temperature sample size: 9

Employees mentioned
NameTitleContext
Mike SharkeyExecutive DirectorArrived during visit and participated in walkthrough
Sourabh SinghResident Care ManagerMet with Licensing Program Analyst and participated in walkthrough
Caitlynn FeliasLicensing Program AnalystConducted the inspection and authored the report
Victoria BertozziLicensing Program ManagerOversaw licensing program and named in report

Inspection Report

Census: 63 Capacity: 137 Deficiencies: 0 Date: Aug 20, 2025

Visit Reason
The visit was an unannounced Case Management - Other inspection to evaluate the facility's completed expansion and updated capacity following an approved fire clearance.

Findings
The facility expansion consists of a four-story building with 35 bedrooms for independent living residents. Bathrooms had necessary grab bars, water temperatures were within regulatory limits, fire extinguishers were last inspected in March 2025, and the emergency pull cord system was being tested and reconfigured. No deficiencies were cited during the visit.

Report Facts
Facility capacity: 172 Number of bedrooms in expansion: 35 Water temperature sample size: 8

Employees mentioned
NameTitleContext
Mike SharkeyExecutive DirectorMet with Licensing Program Analyst during inspection
Melanie FennHealth and Wellness DirectorMet with Licensing Program Analyst during inspection
Caitlynn FeliasLicensing Program AnalystConducted the inspection visit
Victoria BertozziLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Census: 63 Capacity: 137 Deficiencies: 0 Date: Aug 20, 2025

Visit Reason
The visit was an unannounced Case Management - Other inspection to evaluate the facility's completed expansion and updated capacity.

Findings
The facility's expansion was inspected, including a four-story building with 35 bedrooms for independent living residents. No deficiencies were cited during the visit, and the change of capacity to 172 non-ambulatory residents was approved effective the date of the visit.

Report Facts
Capacity change: 172 Current census: 63 Original capacity: 137 Number of bedrooms in expansion: 35 Water temperature sample size: 8

Employees mentioned
NameTitleContext
Mike SharkeyExecutive DirectorMet with Licensing Program Analyst during inspection and referenced regarding facility expansion
Melanie FennHealth and Wellness DirectorMet with Licensing Program Analyst during inspection
Caitlynn FeliasLicensing Program AnalystConducted the inspection visit

Inspection Report

Complaint Investigation
Census: 60 Capacity: 137 Deficiencies: 0 Date: Jul 1, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit conducted due to allegations including personal rights violations, lack of staffing resulting in resident falls, reporting requirements, and failure to follow COVID protocols during an outbreak.

Complaint Details
The complaint investigation addressed allegations of personal rights violations, lack of staffing resulting in resident falls, failure to meet reporting requirements, and not following COVID protocols during an outbreak. The investigation found insufficient evidence to substantiate any of the allegations.
Findings
All allegations were investigated through interviews, document reviews, and observations. Conflicting statements were found, and ultimately all allegations were determined to be unsubstantiated. No deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 60 Complaint Control Number: 21-AS-20250109161946 (alphanumeric identifier)

Employees mentioned
NameTitleContext
Melanie FennHealth and Wellness DirectorMet with during the investigation and named in the report
Jonathan PerlesAdministratorFacility administrator named in the report
Caitlynn FeliasLicensing Program AnalystEvaluator who conducted the complaint investigation
Victoria BertozziSupervisorSupervisor overseeing the investigation

Inspection Report

Annual Inspection
Census: 60 Capacity: 137 Deficiencies: 0 Date: Jan 15, 2025

Visit Reason
The visit was an unannounced continuation of a 1 Year Required Annual Visit to evaluate compliance with licensing regulations for the assisted living and memory care facility.

Findings
The facility was found to be in compliance with no deficiencies cited during the visit. Staff files showed CPR certification for all reviewed staff, though some were missing first aid certification proof; however, nurses on every shift had first aid certification. Medication storage was secure. Documentation updates and administrator paperwork were requested.

Report Facts
Staff on-site: 26 Staff files reviewed: 5 Staff missing first aid certification proof: 4

Employees mentioned
NameTitleContext
Melanie FennHealth and Wellness DirectorMet with Licensing Program Analysts during inspection
Mike SharkeyExecutive DirectorNew Executive Director as of 12/30/2024, met with Licensing Program Analysts during inspection

Inspection Report

Annual Inspection
Census: 60 Capacity: 137 Deficiencies: 0 Date: Jan 15, 2025

Visit Reason
The inspection was an unannounced annual case management continuation visit to evaluate compliance with licensing requirements and facility operations.

Findings
The facility was found to be in compliance with no deficiencies cited during the visit. Staff files were reviewed, confirming CPR certification for all staff but noting some missing first aid certifications, which the facility plans to address. Medication storage was secure, and required documents were requested for updating the facility file.

Report Facts
Staff on-site: 26 Staff files reviewed: 5 Staff missing first aid certification: 4

Employees mentioned
NameTitleContext
Melanie FennHealth and Wellness DirectorMet during inspection and discussed staff certifications
Mike SharkeyExecutive DirectorNew Executive Director as of 12/30/2024, met during inspection

Inspection Report

Annual Inspection
Census: 63 Capacity: 137 Deficiencies: 1 Date: Oct 15, 2024

Visit Reason
The inspection was an unannounced required 1 Year Annual Visit to evaluate compliance with regulations for an assisted living and memory care facility.

Findings
The facility was generally found to be clean, safe, and compliant with infection control, food supply, and safety equipment requirements. However, a deficiency was cited due to a resident with dementia eloping from the facility, posing an immediate health and safety risk. A civil penalty of $1,000 was issued for a repeat violation related to safety measures for residents with dementia.

Deficiencies (1)
Resident 3 eloped from facility despite having a dementia diagnosis and being unable to leave without assistance, posing an immediate health and safety risk.
Report Facts
Civil Penalty Amount: 1000 Staff on-site: 26 Residents in care: 63 Capacity: 137

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during inspection.
Melanie FennHealth and Wellness NurseMet with Licensing Program Analyst during inspection and received report documents.
Caitlynn FeliasLicensing EvaluatorConducted the inspection and signed the report.
Victoria BertozziSupervisorSupervisor overseeing the licensing evaluation.

Inspection Report

Follow-Up
Census: 63 Capacity: 137 Deficiencies: 1 Date: Oct 15, 2024

Visit Reason
The visit was an unannounced 1 Year Required Follow-Up Visit to evaluate compliance and follow up on previously self-submitted incident reports and deficiencies.

Findings
The facility was found generally compliant with regulations including staff background checks, infection control, and safety measures. However, a deficiency was cited for failure to prevent elopement of a resident with dementia, which posed an immediate health and safety risk. A civil penalty of $1,000 was issued for a repeat violation related to safety measures for residents with dementia.

Deficiencies (1)
Resident 3 eloped from the facility despite having a dementia diagnosis and being unable to leave unassisted, indicating failure to meet safety measures for residents with dementia.
Report Facts
Civil Penalty Amount: 1000 Staff on site: 26 Hot water temperature range: 105 Hot water temperature range: 120

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during inspection.
Melanie FennHealth and Wellness NurseMet with Licensing Program Analyst during inspection and received documents.
Caitlynn FeliasLicensing Program AnalystConducted the inspection and authored the report.
Victoria BertozziLicensing Program ManagerSupervised the inspection and signed the report.

Inspection Report

Complaint Investigation
Census: 73 Capacity: 137 Deficiencies: 0 Date: Feb 29, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations that the facility failed to meet a resident's care needs, including not providing showering, incontinence care, and suppository medication, which allegedly resulted in the resident contracting sepsis and hospitalization.

Complaint Details
The complaint was unsubstantiated due to lack of evidence and available documentation. Although the allegations may have happened or be valid, there was not a preponderance of evidence to prove the alleged violations did or did not occur.
Findings
The investigation found insufficient evidence and documentation to substantiate the allegations. Interviews and document reviews did not confirm violations of Title 22 Regulations, and no deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 73

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during investigation
Melanie FennHealth and Wellness NurseMet with Licensing Program Analyst during investigation
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation

Inspection Report

Census: 73 Capacity: 137 Deficiencies: 0 Date: Feb 29, 2024

Visit Reason
The visit was an unannounced Case Management - Incident visit to follow up on incident reports that were self-reported to Community Care Licensing.

Findings
The facility reported a stage two coccyx wound on a resident, and appropriate first aid and notifications were made. The resident was referred to Accent Care for specialist evaluation and treatment. No deficiencies were cited during the visit.

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during the visit and discussed incident report.
Melanie FennHealth and Wellness NurseMet with Licensing Program Analyst during the visit and discussed incident report.

Inspection Report

Census: 73 Capacity: 137 Deficiencies: 0 Date: Feb 29, 2024

Visit Reason
The visit was an unannounced Case Management - Incident inspection to follow up on incident reports that were self-reported to Community Care Licensing.

Findings
The facility reported an incident involving a resident with a stage two coccyx wound. The facility provided first aid, made appropriate notifications, and arranged for specialist care. No deficiencies were cited during the visit.

Report Facts
Incident report date: Feb 21, 2024 Incident report submission date: Feb 22, 2024

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during visit and discussed incident report
Melanie FennHealth and Wellness NurseMet with Licensing Program Analyst during visit and discussed incident report

Inspection Report

Complaint Investigation
Census: 73 Capacity: 137 Deficiencies: 0 Date: Feb 29, 2024

Visit Reason
Unannounced complaint investigation visit conducted due to allegations that the facility failed to meet a resident's care needs, including not showering the resident, not providing incontinence care, and not administering suppository medication, which allegedly resulted in sepsis and hospitalization.

Complaint Details
The complaint alleged failure to meet Resident 1's care needs, including lack of showering, incontinence care, and suppository medication administration, resulting in sepsis and hospitalization. The complaint was found unsubstantiated due to lack of evidence.
Findings
The investigation found insufficient evidence and documentation to substantiate the allegations. Interviews and document reviews did not confirm violations of care standards. No deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 73

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during investigation
Melanie FennHealth and Wellness NurseMet with Licensing Program Analyst during investigation
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation
Victoria BertozziLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Annual Inspection
Census: 67 Capacity: 137 Deficiencies: 0 Date: Dec 6, 2023

Visit Reason
The visit was an unannounced continuation of a Required 1 Year annual case management inspection to evaluate compliance with licensing regulations.

Findings
The Licensing Program Analyst reviewed staff and resident files, medication storage, and certifications, finding all documentation well organized and compliant. Several facility documents were requested for update and submission by the due date.

Report Facts
Staff on-site: 9

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during inspection
Melanie FennHealth and Wellness DirectorMet with Licensing Program Analyst during inspection
Caitlynn FeliasLicensing EvaluatorConducted the inspection
Kimberley MotaSupervisorSupervisor of Licensing Evaluator

Inspection Report

Annual Inspection
Census: 67 Capacity: 137 Deficiencies: 0 Date: Dec 6, 2023

Visit Reason
The visit was an unannounced continuation of a Required 1 Year annual case management inspection to evaluate the facility's compliance and update facility records.

Findings
The Licensing Program Analyst reviewed staff and resident files, medication storage, and certifications, finding all documentation well organized and compliant. Several facility documents were requested for update and submission by a specified due date.

Report Facts
Staff on-site: 9

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during inspection
Melanie FennHealth and Wellness DirectorMet with Licensing Program Analyst during inspection

Inspection Report

Complaint Investigation
Capacity: 137 Deficiencies: 1 Date: Oct 18, 2023

Visit Reason
The visit was an informal meeting to address incidents of resident elopements, including a missing resident during a community outing on 09/13/2023 and another resident eloping on 10/15/2023, to review facility procedures and staff training related to these events.

Complaint Details
The visit was complaint-related due to incidents of resident elopements. The deficiency was substantiated, and a civil penalty of $1,000 was issued for a repeat violation within 12 months.
Findings
The facility failed to comply with safety measures for residents with dementia, resulting in two elopement incidents. Deficiencies were cited for inadequate elopement prevention procedures and staff training, posing immediate health and safety risks to residents.

Deficiencies (1)
Failure to comply with CCR 87705(b)(2) regarding safety measures for residents with dementia, evidenced by Resident 2 eloping from the facility and being found two blocks away.
Report Facts
Civil Penalty Amount: 1000 Plan of Correction Due Date: Oct 19, 2023 Plan of Correction Due Date: Oct 29, 2023

Employees mentioned
NameTitleContext
Shannon BrownAdministrator/Executive DirectorPresent at the meeting and recipient of report and plan of corrections.
Melanie FennHealth and Wellness DirectorPresent at the meeting.
Kimberley MotaLicensing Program ManagerSupervisor named in the report.
Caitlynn FeliasLicensing Program AnalystLicensing evaluator who signed the report.

Inspection Report

Enforcement
Capacity: 137 Deficiencies: 1 Date: Oct 18, 2023

Visit Reason
The visit was an informal meeting conducted to address incidents involving resident elopements during community outings and on facility grounds, including a repeat violation related to safety measures for residents with dementia.

Findings
The facility failed to comply with safety requirements for residents with dementia, resulting in two elopement incidents. A civil penalty of $1,000 was issued due to a repeat violation of Regulation 87705(b)(2) within a 12-month period.

Deficiencies (1)
Failure to implement safety measures for residents with dementia, evidenced by Resident 2 eloping from the facility and being found two blocks away.
Report Facts
Civil penalty amount: 1000 Total licensed capacity: 137

Employees mentioned
NameTitleContext
Shannon BrownAdministrator/Executive DirectorMet during the informal meeting and received report documents
Melanie FennHealth and Wellness DirectorMet during the informal meeting
Kimberley MotaLicensing Program ManagerConducted the informal meeting and signed the report
Caitlynn FeliasLicensing Program AnalystConducted the informal meeting and signed the report

Inspection Report

Routine
Census: 71 Capacity: 137 Deficiencies: 1 Date: Sep 26, 2023

Visit Reason
The inspection was an unannounced 1 Year Required Visit to evaluate the facility's compliance with regulations and to follow up on a self-reported incident involving a missing resident during a community outing.

Findings
The facility was found to be generally compliant with regulations including staff background checks, infection control, safety measures, and resident file documentation. However, a deficiency was cited related to the safety of a resident with dementia who went missing during a community outing, posing an immediate health and safety risk. The deficiency was cleared during the visit after in-service training and procedural updates were implemented.

Deficiencies (1)
Failure to implement adequate safety measures for a resident with dementia who went missing during a community outing, posing an immediate health and safety risk.
Report Facts
Census: 71 Total Capacity: 137 Staff on-site: 21 Resident group on community outing: 5 Staff group on community outing: 3 Plan of Correction Due Date: Sep 27, 2023

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analysts during inspection and discussed incident involving missing resident
Caitlynn FeliasLicensing EvaluatorConducted inspection and signed report
Kimberley MotaSupervisorSupervised licensing evaluation

Inspection Report

Annual Inspection
Census: 71 Capacity: 137 Deficiencies: 1 Date: Sep 26, 2023

Visit Reason
Unannounced 1 Year Required Visit to evaluate compliance with regulations for an assisted living and memory care facility.

Findings
The facility was generally found to be clean, safe, and compliant with regulations including infection control, food supply, and safety equipment. However, a deficiency was cited related to the safety measures for residents with dementia after a resident went missing during a community outing.

Deficiencies (1)
Failure to implement adequate safety measures for residents with dementia, evidenced by a resident (R1) missing for approximately 7 hours during a community outing.
Report Facts
Staff on-site: 21 Residents on community outing: 5 Staff on community outing: 3 Deficiencies cited: 1 Plan of Correction Due Date: Sep 27, 2023

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analysts during inspection and discussed incident.
Caitlynn FeliasLicensing Program AnalystConducted inspection and signed report.
Kimberley MotaLicensing Program ManagerNamed as supervisor and licensing program manager on report.

Inspection Report

Complaint Investigation
Census: 77 Capacity: 137 Deficiencies: 1 Date: Apr 21, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-01-26 alleging multiple issues including staff not following a resident's feeding plan, inadequate supervision, improper disposal of food, and medication administration errors.

Complaint Details
The complaint included allegations that staff did not follow a resident's feeding plan, did not adequately supervise the resident, failed to put appropriate measures in place for a fall risk resident, did not properly dispose of food, and did not administer medications according to instructions. Only the feeding plan allegation was substantiated; the others were unsubstantiated.
Findings
The investigation substantiated that staff did not follow the resident's feeding plan, posing an immediate health and safety risk. Other allegations regarding inadequate supervision, fall risk measures, food disposal, and medication administration were found to be unsubstantiated due to insufficient evidence.

Deficiencies (1)
Failure to provide modified diets prescribed by a resident's physician as a medical necessity.
Report Facts
Capacity: 137 Census: 77 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Marisol CuadraLicensing EvaluatorConducted the complaint investigation and authored the report
Bethany MoellersSupervisorSupervisor overseeing the investigation
Shannon BrownAdministratorFacility administrator met during the investigation and named in findings

Inspection Report

Follow-Up
Census: 77 Capacity: 137 Deficiencies: 1 Date: Apr 21, 2023

Visit Reason
The Licensing Program Analyst conducted an unannounced case management visit to follow up and cite deficiencies discovered during a prior complaint investigation, including review of a death report and incident reporting compliance.

Complaint Details
Visit was a follow-up to a complaint investigation involving a death report and failure to report incidents timely. Further investigation is pending regarding law enforcement notification.
Findings
The facility failed to report two resident falls within 7 days and delayed submission of death reports for two residents. Law enforcement was not contacted regarding a resident found outside, requiring further investigation. Deficiencies were cited related to reporting requirements.

Deficiencies (1)
Failure to submit written reports to the licensing agency within 7 days for serious injuries and incidents involving residents.
Report Facts
Capacity: 137 Census: 77 Deficiencies cited: 1 Plan of Correction Due Date: May 1, 2023

Employees mentioned
NameTitleContext
Shannon BrownAdministratorMet with Licensing Program Analyst during visit and named in findings related to incident reporting
Marisol CuadraLicensing EvaluatorConducted the inspection and authored the report
Bethany MoellersSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Follow-Up
Census: 77 Capacity: 137 Deficiencies: 1 Date: Apr 21, 2023

Visit Reason
The Licensing Program Analyst conducted an unannounced case management visit to follow up and cite deficiencies discovered during a prior complaint investigation, including review of a death report and incidents involving residents.

Complaint Details
The visit followed up on a complaint investigation related to a death report and incidents involving residents, including unreported falls and delayed death reports. The substantiation status is not explicitly stated.
Findings
The visit found that two incidents of resident falls were not reported to the licensing agency within the required 7 days, and death reports for two residents were submitted late. Law enforcement was not contacted regarding one resident's incident, and further investigation is needed.

Deficiencies (1)
Failure to ensure that the licensing agency was notified of two incidents involving resident falls within 7 days as required by reporting regulations.
Report Facts
Capacity: 137 Census: 77 Deficiency count: 1 POC Due Date: May 1, 2023

Employees mentioned
NameTitleContext
Shannon BrownAdministratorMet with Licensing Program Analyst during the visit
Marisol CuadraLicensing Program AnalystConducted the case management visit and cited deficiencies
Bethany MoellersLicensing Program ManagerSupervisor and Licensing Program Manager overseeing the evaluation

Inspection Report

Complaint Investigation
Census: 77 Capacity: 137 Deficiencies: 1 Date: Apr 21, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by multiple allegations including staff not following a resident's feeding plan, inadequate supervision, failure to implement fall risk measures, improper food disposal, and medication administration issues.

Complaint Details
The complaint investigation was substantiated for the allegation that staff did not follow the resident's feeding plan, based on evidence including a food tray left uneaten next to a resident with swallowing difficulties and a care plan error. Other allegations such as inadequate supervision, fall risk measures, food disposal, and medication administration were unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation substantiated the allegation that staff did not follow a resident's feeding plan, posing an immediate health and safety risk. Other allegations regarding inadequate supervision, fall risk measures, food disposal, and medication administration were found to be unsubstantiated due to insufficient evidence.

Deficiencies (1)
Failure to provide modified diets prescribed by a resident's physician as a medical necessity.
Report Facts
Facility capacity: 137 Resident census: 77 Plan of Correction due date: Apr 22, 2023

Employees mentioned
NameTitleContext
Marisol CuadraLicensing Program AnalystConducted the complaint investigation and authored the report
Bethany MoellersLicensing Program ManagerOversaw the complaint investigation
Shannon BrownAdministratorFacility administrator met during investigation and involved in findings delivery

Inspection Report

Census: 82 Capacity: 137 Deficiencies: 0 Date: Mar 9, 2023

Visit Reason
The visit was an unannounced Case Management - Incident inspection to follow up on incident reports that were self-reported to Community Care Licensing by the facility.

Findings
The inspection reviewed three incident reports involving residents, including a death report, a skin tear injury, and a potential financial abuse case. The facility made appropriate notifications and took actions such as suspending a private caregiver pending investigation. No deficiencies were cited during the visit.

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during the visit and discussed incidents.
Melanie FennCharge NurseMet with Licensing Program Analyst during the visit and discussed incidents.
Caitlynn FeliasLicensing EvaluatorConducted the inspection visit.
Kimberley MotaSupervisorSupervisor of the Licensing Evaluator.

Inspection Report

Complaint Investigation
Census: 82 Capacity: 137 Deficiencies: 0 Date: Mar 9, 2023

Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that staff were not providing resident's files to the resident's authorized representative.

Complaint Details
The complaint alleged that staff were not providing resident's files to resident's authorized representative. The allegation was found to be unfounded.
Findings
The investigation found that the allegation was unfounded as no deficiencies were identified on the Assisted Living side of the facility where the licensing agency has jurisdiction. The allegation was determined to be false or without reasonable basis.

Report Facts
Capacity: 137 Census: 82

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during complaint investigation
Melanie FennCharge NurseMet with Licensing Program Analyst during complaint investigation
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation

Inspection Report

Census: 82 Capacity: 137 Deficiencies: 0 Date: Mar 9, 2023

Visit Reason
The visit was an unannounced Case Management - Incident inspection to follow up on incident reports that were self-reported to Community Care Licensing.

Findings
The inspection reviewed three incident reports involving resident safety and potential financial abuse. The facility made appropriate notifications and took actions such as suspending a private caregiver pending investigation. No deficiencies were cited during the visit.

Report Facts
Incident Report #1: 1 Incident Report #2: 1 Incident Report #3: 1

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet during inspection and discussed incidents
Melanie FennCharge NurseMet during inspection and discussed incidents
Caitlynn FeliasLicensing Program AnalystConducted the inspection visit
Kimberley MotaLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 82 Capacity: 137 Deficiencies: 0 Date: Mar 9, 2023

Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that staff were not providing resident's files to the resident's authorized representative.

Complaint Details
The complaint was investigated and found to be unfounded, meaning the allegation was false, could not have happened, and/or was without a reasonable basis.
Findings
The allegation was found to be unfounded as the Licensing Program Analyst was unable to identify any deficiencies on the Assisted Living side of the facility where jurisdiction applies. No deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 82

Employees mentioned
NameTitleContext
Shannon BrownExecutive Director/AdministratorMet with Licensing Program Analyst during complaint investigation
Melanie FennCharge NurseMet with Licensing Program Analyst during complaint investigation
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation
Kimberley MotaLicensing Program ManagerNamed in report header

Inspection Report

Census: 78 Capacity: 137 Deficiencies: 0 Date: Feb 7, 2023

Visit Reason
The visit was an unannounced Case Management - Other visit to follow up on a plan of correction cited on 12/29/2022 and to review expectations for annual visits.

Findings
No deficiencies were cited during the visit. Discussions included incident reports, call light system audit, annual expectations, staff and resident file updates, and staff training.

Employees mentioned
NameTitleContext
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during the visit
Melanie FennCharge NurseMet with Licensing Program Analyst during the visit

Inspection Report

Complaint Investigation
Census: 78 Capacity: 137 Deficiencies: 0 Date: Feb 7, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation of neglect/lack of supervision resulting in a resident sustaining unexplained injuries.

Complaint Details
The complaint involved an allegation of neglect/lack of supervision resulting in a resident sustaining unexplained injuries, specifically a gash on the resident's scalp and bruising on their cheek. The complaint was found to be unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found inconsistent information regarding the alleged neglect and unexplained injuries. Based on record review, observations, and interviews, the Licensing Program Analyst was unable to determine if neglect or lack of supervision occurred. The allegation was therefore unsubstantiated and no deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 78

Employees mentioned
NameTitleContext
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation and delivered findings
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during investigation
Melanie FennCharge NurseMet with Licensing Program Analyst during investigation
Gilbert CarrascoAdministratorFacility Administrator named in report
Kimberley MotaSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Complaint Investigation
Census: 78 Capacity: 137 Deficiencies: 0 Date: Feb 7, 2023

Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2022-10-25 regarding inadequate liquid provision to a resident and failure to report a resident's incident to their authorized representative.

Complaint Details
The complaint was unsubstantiated. Allegations included staff not providing enough liquids to a resident and staff failing to report a resident's incident to the authorized representative. Investigations included interviews with residents, staff, and attempts to contact a Pine Parks Representative. Due to inconsistent information and lack of evidence, the allegations could not be proven.
Findings
The investigation found insufficient evidence to substantiate the allegations. Observations and interviews indicated that staff offered drinks and snacks regularly, and information about reporting the resident's incident was inconsistent. Therefore, both allegations were deemed unsubstantiated and no deficiencies were cited.

Report Facts
Capacity: 137 Census: 78

Employees mentioned
NameTitleContext
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation and authored the report
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during investigation
Melanie FennCharge NurseMet with Licensing Program Analyst during investigation

Inspection Report

Census: 78 Capacity: 137 Deficiencies: 0 Date: Feb 7, 2023

Visit Reason
The visit was an unannounced Case Management - Other visit to follow up on a plan of correction cited on 12/29/2022 and to review expectations for annual visits.

Findings
No deficiencies were cited during the visit. Discussions included incident reports, call light system audit, annual expectations, updating staff and resident files, and staff training.

Employees mentioned
NameTitleContext
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during the visit
Melanie FennCharge NurseMet with Licensing Program Analyst during the visit

Inspection Report

Complaint Investigation
Census: 78 Capacity: 137 Deficiencies: 0 Date: Feb 7, 2023

Visit Reason
The visit was an unannounced complaint investigation regarding an allegation of neglect/lack of supervision resulting in a resident sustaining unexplained injuries.

Complaint Details
The complaint involved an allegation of neglect/lack of supervision resulting in a resident sustaining unexplained injuries, specifically a gash on the resident's scalp and bruising on their cheek. The allegation was unsubstantiated after investigation.
Findings
The investigation found inconsistent information from residents and staff regarding the alleged injuries. Review of records and observations did not substantiate the allegation. Therefore, the complaint was determined to be unsubstantiated with no deficiencies cited during the visit.

Report Facts
Capacity: 137 Census: 78

Employees mentioned
NameTitleContext
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during investigation
Melanie FennCharge NurseMet with Licensing Program Analyst during investigation
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation
Kimberley MotaLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 78 Capacity: 137 Deficiencies: 0 Date: Feb 7, 2023

Visit Reason
Unannounced complaint investigation visit conducted in response to allegations that staff do not provide enough liquids to residents and that staff did not report a resident's incident to the resident's authorized representative.

Complaint Details
Complaint was unsubstantiated based on lack of preponderance of evidence to prove the alleged violations occurred. Allegations included inadequate liquid provision to residents and failure to report an incident to a resident's authorized representative.
Findings
The investigation found insufficient evidence to substantiate the allegations. Observations and interviews indicated that staff offer drinks and snacks regularly, and information about reporting the incident to the authorized representative was inconsistent. Therefore, both allegations were unsubstantiated and no deficiencies were cited.

Report Facts
Capacity: 137 Census: 78

Employees mentioned
NameTitleContext
Caitlynn FeliasLicensing Program AnalystConducted the complaint investigation and authored the report
Kimberley MotaLicensing Program ManagerNamed in report as Licensing Program Manager
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during investigation
Melanie FennCharge NurseMet with Licensing Program Analyst during investigation
Gilbert CarrascoAdministratorFacility Administrator named in report

Inspection Report

Complaint Investigation
Census: 81 Capacity: 137 Deficiencies: 1 Date: Dec 29, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that the facility does not have adequate staff to meet resident needs and that staff do not respond to residents' emergency call buttons in a timely manner.

Complaint Details
The complaint was substantiated based on a preponderance of evidence. Allegations included inadequate staffing and delayed response to emergency call buttons. The facility was aware of issues with call pendant devices but could not determine the cause. A system audit was planned to address these issues.
Findings
The investigation substantiated the allegations that staff failed to respond timely to emergency call buttons and that the facility did not have adequate staffing. Call button logs showed wait times of an hour or more, and interviews confirmed issues with pendant devices and delayed staff response, posing an immediate risk to resident health and safety.

Deficiencies (1)
87411(a) Personnel Requirements – General: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as staff were unable to respond to resident care needs and call buttons in a timely manner, with some call buttons having response times of an hour or longer.
Report Facts
Census: 81 Total Capacity: 137 Deficiencies cited: 1 Plan of Correction Due Date: Dec 30, 2022 Plan of Correction Final Due Date: Jan 9, 2023

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation and delivered findings
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during investigation and delivery of findings
Melanie FennRNParticipated during delivery of findings

Inspection Report

Complaint Investigation
Census: 81 Capacity: 137 Deficiencies: 1 Date: Dec 29, 2022

Visit Reason
The inspection was an unannounced Case Management-Deficiencies visit conducted to investigate a complaint regarding failure to report incidents and submit required documentation to Community Care Licensing.

Complaint Details
The visit was complaint-related, investigating a complaint dated September 7, 2022, regarding failure to report a resident fall and submit incident reports. The violation was substantiated with a civil penalty issued.
Findings
The facility failed to report a resident fall resulting in a fracture and did not submit incident reports for November and December 2022, violating California Code of Regulations Section 87211. An immediate civil penalty was issued for repeat violations.

Deficiencies (1)
Failure to submit required incident reports to Community Care Licensing within seven days of occurrence, posing a potential health and safety risk to residents.
Report Facts
Civil penalty amount: 250 Daily penalty accrual: 100 Deficiency count: 1

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the inspection and cited deficiencies
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during inspection

Inspection Report

Complaint Investigation
Census: 81 Capacity: 137 Deficiencies: 1 Date: Dec 29, 2022

Visit Reason
The inspection was an unannounced Case Management - Deficiencies visit conducted to investigate a complaint dated September 7, 2022, regarding failure to report a resident fall incident and other incident reporting deficiencies.

Complaint Details
The visit was complaint-related based on a complaint dated September 7, 2022. The complaint was substantiated by findings that the facility did not report a resident fall incident and failed to submit incident reports for November and December 2022.
Findings
The facility failed to report a resident fall resulting in a fracture and did not submit incident reports for November to December 2022 as required. An immediate civil penalty was issued for repeat violations of reporting requirements under California Code of Regulations Section 87211.

Deficiencies (1)
Failure to submit required incident reports to Community Care Licensing within seven days of occurrence, posing a potential health and safety risk to residents.
Report Facts
Civil penalty amount: 250 Daily penalty accrual: 100 Plan of Correction due date: Jan 9, 2023

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the inspection and authored the report
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during inspection
Hope DeBenedettiLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 81 Capacity: 137 Deficiencies: 1 Date: Dec 29, 2022

Visit Reason
Unannounced complaint investigation visit conducted due to allegations that the facility does not have adequate staff to meet resident needs and staff do not respond to resident emergency call buttons in a timely manner.

Complaint Details
The complaint was substantiated based on documents reviewed, observations, and interviews. The allegations that staff do not respond to resident emergency call buttons in a timely manner and that the facility does not have adequate staff to meet resident needs were validated.
Findings
The investigation substantiated the allegations that staff did not respond to emergency call buttons in a timely manner and that the facility lacked adequate staffing. Call button logs showed wait times of an hour or more, and interviews revealed issues with defective pendant devices and delayed staff responses, posing an immediate risk to resident health and safety.

Deficiencies (1)
87411(a) Personnel Requirements – Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement has not been met as evidenced by staff unable to respond to resident care needs and call buttons in a timely manner, with multiple call buttons having response times of an hour or longer and issues with defective pendants.
Report Facts
Capacity: 137 Census: 81 Deficiency Type A: 1 Plan of Correction Due Date: Dec 30, 2022 Plan of Correction Due Date: Jan 9, 2023

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation and delivered findings
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during investigation
Melanie FennRNParticipated during delivery of findings
Gilbert CarrascoAdministratorFacility administrator receiving report and plan of corrections
Hope DeBenedettiLicensing Program ManagerOversaw licensing program and signed report

Inspection Report

Annual Inspection
Census: 80 Capacity: 137 Deficiencies: 0 Date: Nov 8, 2022

Visit Reason
The inspection was an unannounced Required - 1 Year Visit focused on the Infection Control procedures and practices of the facility.

Findings
The facility was found to be clean, with proper COVID-19 signage, hand-washing signs, and staff wearing masks. The facility maintains a cleaning and disinfecting schedule, has adequate PPE and medication supplies, and has submitted a Mitigation/Infection Control Plan. Fire safety equipment was inspected and operational, and the last disaster drill was recent. No deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 80

Employees mentioned
NameTitleContext
Gilbert CarrascoAdministratorFacility Administrator present during inspection
Momo DuoaAdministratorMet with Licensing Program Analyst during inspection
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during inspection
Caitlynn FeliasLicensing EvaluatorConducted the inspection
Kimberley MotaSupervisorSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Census: 80 Capacity: 137 Deficiencies: 0 Date: Nov 8, 2022

Visit Reason
The inspection was an unannounced Required - 1 Year Visit focused on the Infection Control procedures and practices of the facility.

Findings
The facility was found to be clean, with proper COVID-19 signage, hand-washing signs, and staff wearing masks. The facility maintained a cleaning and disinfecting schedule, had adequate PPE and medication supplies, and had up-to-date fire safety inspections and disaster drills. No deficiencies were cited during the visit.

Report Facts
Capacity: 137 Census: 80 PPE supply duration: 30 Fire extinguisher last serviced: 2022 Fire inspections dates: Fire inspections conducted on September 22, 2021 and November 1, 2022 Disaster drill date: Last facility disaster drill conducted October 20, 2022

Employees mentioned
NameTitleContext
Momo DuoaAdministratorMet with Licensing Program Analyst during inspection
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during inspection
Caitlynn FeliasLicensing Program AnalystConducted the inspection
Kimberley MotaLicensing Program ManagerNamed in report header

Inspection Report

Capacity: 137 Deficiencies: 0 Date: Nov 1, 2022

Visit Reason
The visit was an unannounced Case Management - Other visit to discuss the facility's dementia care program and to review supporting documents for submission to Community Care Licensing.

Findings
No deficiencies were cited during the visit. An exit interview was conducted, and the report was discussed and provided to the Administrator.

Employees mentioned
NameTitleContext
Momo DuoaAdministratorMet with Licensing Program Analyst during the visit.

Inspection Report

Capacity: 137 Deficiencies: 0 Date: Nov 1, 2022

Visit Reason
The visit was conducted to discuss the facility's dementia care program and to review supporting documents for submission to Community Care Licensing.

Findings
No deficiencies were cited during the visit. An exit interview was conducted and the report was discussed and provided to the Administrator.

Employees mentioned
NameTitleContext
Momo DuoaAdministratorMet with Licensing Program Analyst during the visit.

Inspection Report

Complaint Investigation
Census: 84 Capacity: 137 Deficiencies: 0 Date: Oct 3, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2022-06-20 regarding a resident fall resulting in facial injuries, lack of cleanliness, and lack of staffing at the facility.

Complaint Details
Complaint allegations included a resident fall resulting in facial injuries, lack of cleanliness of the facility, and lack of staffing. After multiple tours and interviews, the allegations were determined to be unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found the allegations unsubstantiated due to insufficient evidence. The facility followed its fall procedures, was found clean on multiple tours, and staffing levels were observed to be adequate with inconsistent statements and no evidence of understaffing.

Report Facts
Facility capacity: 137 Census: 84

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation and authored the report
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during the investigation
Gilbert CarrascoAdministratorFacility administrator named in the report
Hope DeBenedettiSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Complaint Investigation
Census: 84 Capacity: 137 Deficiencies: 0 Date: Oct 3, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 06/20/2022 regarding a resident fall resulting in facial injuries, lack of cleanliness, and lack of staffing at the facility.

Complaint Details
The complaint included allegations of a resident fall causing facial injuries, lack of cleanliness, and lack of staffing. After multiple tours and interviews, the Licensing Program Analyst found no preponderance of evidence to substantiate these allegations, resulting in an unsubstantiated finding.
Findings
The investigation found that the facility followed its fall procedures and no evidence supported the allegations of lack of cleanliness or staffing. The complaint allegations were determined to be unsubstantiated due to insufficient evidence to prove or disprove the violations.

Report Facts
Facility capacity: 137 Census: 84

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation and authored the report
Hope DeBenedettiLicensing Program ManagerNamed in the report as Licensing Program Manager
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during the investigation
Gilbert CarrascoAdministratorFacility Administrator named in the report

Inspection Report

Census: 27 Capacity: 137 Deficiencies: 0 Date: Sep 13, 2022

Visit Reason
The visit was an unannounced Case Management - Other visit to follow up on Change of Administrator paperwork needed for the Executive Director, Shannon Brown.

Findings
No deficiencies were cited during the visit. The Licensing Program Analyst conducted a walk-through of the facility and discussed the report with the Administrator.

Report Facts
Capacity: 137 Census: 27

Employees mentioned
NameTitleContext
Shannon BrownExecutive DirectorNamed in relation to Change of Administrator paperwork and visit purpose
Momo DuoaResident Care DirectorCurrent Administrator overseeing the facility
Melanie FennNurseAccompanied Licensing Program Analyst during walk-through

Inspection Report

Census: 27 Capacity: 137 Deficiencies: 0 Date: Sep 13, 2022

Visit Reason
The visit was an unannounced Case Management - Other visit to follow up on Change of Administrator paperwork needed for the Executive Director, Shannon Brown.

Findings
No deficiencies were cited during the visit. The Licensing Program Analyst conducted a walk-through of the facility and discussed the report with the Administrator during the exit interview.

Report Facts
Capacity: 137 Census: 27

Employees mentioned
NameTitleContext
Shannon BrownExecutive DirectorMet during the visit and is the Back-Up Administrator
Momo DuoaResident Care DirectorCurrent Administrator overseeing the facility
Melanie FennNurseAccompanied Licensing Program Analyst during walk-through
FeliasLicensing Program AnalystConducted the unannounced visit

Inspection Report

Complaint Investigation
Census: 82 Capacity: 137 Deficiencies: 1 Date: Jul 7, 2022

Visit Reason
The inspection was an unannounced Case Management - Deficiencies visit conducted to investigate a complaint regarding resident personal rights.

Complaint Details
The visit was complaint-related, investigating an allegation that Resident #1 was prevented from accessing clothing due to a trash bag tied on the closet door. The complaint was substantiated as the deficiency was observed.
Findings
During the inspection, a deficiency was found where a trash bag was tied around Resident #1's closet, preventing access to clothing and violating personal rights. The Executive Director removed the trash bag during the visit.

Deficiencies (1)
Trash bag tied around Resident #1's closet preventing access to clothing, violating personal rights under CCR 87468.1(a)(3).
Report Facts
Capacity: 137 Census: 82 Plan of Correction Due Date: Jul 12, 2022

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the inspection and cited deficiencies
Shannon BrownExecutive DirectorFacility representative who removed the trash bag and participated in the inspection
Hope DeBenedettiSupervisorSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 82 Capacity: 137 Deficiencies: 1 Date: Jul 7, 2022

Visit Reason
The inspection was an unannounced Case Management - Deficiencies visit conducted to investigate a complaint regarding resident personal rights.

Complaint Details
The visit was complaint-related and substantiated by the observation of the trash bag restricting Resident #1's access to clothing, violating personal rights.
Findings
A deficiency was found where a trash bag was tied around Resident #1's closet, preventing access to clothing, which violated personal rights and presented an immediate health and safety risk.

Deficiencies (1)
A trash bag was tied around Resident #1's closet preventing access to clothing, violating personal rights and posing an immediate health and safety risk.
Report Facts
Capacity: 137 Census: 82 Plan of Correction Due Date: Jul 12, 2022

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the inspection and cited deficiencies
Shannon BrownExecutive DirectorMet with Licensing Program Analyst during inspection and removed the trash bag
Hope DeBenedettiLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 35 Capacity: 137 Deficiencies: 1 Date: Apr 5, 2022

Visit Reason
The inspection was conducted as a Case Management-Deficiencies visit following a complaint investigation dated January 4, 2022, regarding an unreported fall incident involving a resident (R1) and failure to document incidents on required forms.

Complaint Details
The complaint investigation revealed that a resident sustained a fall that was unreported to licensing and incidents were not documented on LIC 624/Unusual Incident Reports. The deficiency was substantiated based on interviews and review of incident reports.
Findings
The facility failed to properly report a resident's fall incident to the licensing agency and did not document incidents on the required LIC 624/Unusual Incident Reports, violating California Code of Regulations Title 22, Division 6. This poses a potential health, safety, or personal rights risk to residents.

Deficiencies (1)
Failure to submit a written report to the licensing agency within seven days of a serious injury incident as required by CCR 87211 Reporting Requirements.
Report Facts
Capacity: 137 Census: 35 Deficiencies cited: 1 Plan of Correction Due Date: Apr 6, 2022

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the Case Management-Deficiencies inspection
Hope DeBenedettiSupervisorNamed as supervisor overseeing the inspection
Momo DuaStaff MemberMet with Licensing Program Analyst during inspection
Gilbert CarrascoAdministratorFacility administrator responsible for arranging staff training as part of plan of correction

Inspection Report

Complaint Investigation
Census: 35 Capacity: 137 Deficiencies: 0 Date: Apr 5, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 2022-01-04 regarding resident falls, minor injuries, unqualified staff, inadequate laundry service, and unmet hygiene needs.

Complaint Details
The complaint was unsubstantiated. Allegations included residents falling multiple times and sustaining minor injuries, unqualified staff providing care, inadequate laundry service, and unmet hygiene needs. Evidence did not prove the alleged violations occurred.
Findings
The investigation found that although residents did fall and sustain minor injuries, and a newly hired Medication Technician was undergoing training, there was insufficient evidence to substantiate the allegations. Laundry and hygiene concerns were found to be unsubstantiated with inconsistent information.

Report Facts
Capacity: 137 Census: 35 Wait time: 11

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Momo DuaStaff MemberMet with Licensing Program Analyst during investigation
Gilbert CarrascoAdministratorFacility administrator named in report header
Hope DeBenedettiSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 35 Capacity: 137 Deficiencies: 1 Date: Apr 5, 2022

Visit Reason
The inspection was conducted as a Case Management-Deficiencies visit following a complaint investigation dated January 4, 2022, regarding an unreported fall incident at the facility.

Complaint Details
The complaint investigation was substantiated by findings that a resident sustained a fall that was unreported to licensing and incidents were not documented on LIC 624/Unusual Incident Reports.
Findings
The facility failed to report a resident's fall incident to the licensing agency as required by California Code of Regulations Title 22, and incidents were not documented on the required Unusual Incident Reports (LIC 624). This failure poses a potential health, safety, or personal rights risk to persons in care.

Deficiencies (1)
Failure to properly report an incident to the licensing agency as required by Title 22 regulation.
Report Facts
Capacity: 137 Census: 35 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the inspection and cited deficiencies
Hope DeBenedettiLicensing Program ManagerNamed as supervisor and licensing program manager
Momo DuaStaff MemberMet with Licensing Program Analyst during inspection

Inspection Report

Complaint Investigation
Census: 35 Capacity: 137 Deficiencies: 0 Date: Apr 5, 2022

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations including residents falling multiple times while in care, sustaining minor injuries, unqualified staff providing care, inadequate laundry service, and unmet hygiene needs.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included residents falling multiple times and sustaining minor injuries, unqualified staff providing care, inadequate laundry service, and unmet hygiene needs. Evidence did not prove the alleged violations occurred.
Findings
The investigation found that although some falls and minor injuries occurred, and a newly hired Medication Technician was still in training, there was insufficient evidence to substantiate the allegations. Laundry and hygiene concerns were not supported by consistent information. Overall, the allegations were unsubstantiated.

Report Facts
Capacity: 137 Census: 35 Wait time: 11

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Momo DuaStaff MemberMet with Licensing Program Analyst during investigation
Gilbert CarrascoAdministratorFacility administrator named in report header

Inspection Report

Census: 78 Capacity: 122 Deficiencies: 0 Date: Feb 10, 2022

Visit Reason
The Licensing Program Analyst arrived unannounced to review the physical plant for a capacity increase at the facility.

Findings
No deficiencies were observed or cited during the inspection. The licensee is requesting a capacity increase from 122 to 137, with new construction completed in December 2021 and fire safety inspection approval received.

Report Facts
Capacity increase request: 15 Current capacity: 122 Current census: 78

Employees mentioned
NameTitleContext
Gilbert CarrascoAdministratorMet with Licensing Program Analyst during inspection
Farhaan SarangiLicensing Program AnalystConducted the inspection and evaluation

Inspection Report

Census: 78 Capacity: 122 Deficiencies: 0 Date: Feb 10, 2022

Visit Reason
The Licensing Program Analyst conducted an unannounced Case Management visit to review the physical plant for a capacity increase at the Aldersly facility.

Findings
No deficiencies were observed or cited during the inspection. The analyst toured the facility, verified fire safety compliance, and noted the licensee's request to increase capacity from 122 to 137 beds.

Report Facts
Capacity increase request: 15 Fire extinguisher inspection date: 202201 Rooms observed for capacity increase: 15

Employees mentioned
NameTitleContext
Gilbert CarrascoAdministratorMet with Licensing Program Analyst during inspection
Farhaan SarangiLicensing Program AnalystConducted the facility evaluation inspection
Hope DeBenedettiLicensing Program ManagerNamed in report header

Inspection Report

Annual Inspection
Census: 81 Capacity: 122 Deficiencies: 0 Date: Sep 9, 2021

Visit Reason
Licensing Program Analyst conducted a Required 1-Year unannounced inspection of the Aldersly facility to evaluate compliance with licensing regulations.

Findings
The facility was found to be clean, safe, and in compliance with regulations including fire safety, food provisions, and resident accommodations. No deficiencies were observed or cited during the inspection.

Report Facts
Hot water temperature range: 115.8 Hot water temperature range: 120 Fire extinguisher last charged: 2021 Fire safety inspection date: Jul 29, 2021

Employees mentioned
NameTitleContext
Preet KaurAdministratorMet with Licensing Program Analyst during inspection and named in report
Farhaan SarangiLicensing Program AnalystConducted the inspection
Hope DeBenedettiSupervisorNamed as supervisor on the report

Inspection Report

Annual Inspection
Census: 81 Capacity: 122 Deficiencies: 0 Date: Sep 9, 2021

Visit Reason
The inspection was conducted as a Required 1-Year unannounced inspection to evaluate compliance with licensing regulations.

Findings
The facility was found to be clean, safe, and in compliance with regulations including fire safety, food provisions, and resident accommodations. No deficiencies were observed or cited during the inspection.

Report Facts
Hot water temperature range: 115.8 Hot water temperature range: 120 Fire extinguisher last charged: 2021 Smoke detector last inspection date: Jul 29, 2021

Employees mentioned
NameTitleContext
Preet KaurAdministratorMet with Licensing Program Analyst during inspection and named in report
Farhaan SarangiLicensing Program AnalystConducted the inspection and authored the report
Hope DeBenedettiLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 67 Capacity: 122 Deficiencies: 0 Date: Aug 10, 2021

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations that staff installed an inappropriate alarm on a resident's door and that the resident's responsible party was not notified of room modifications.

Complaint Details
The complaint investigation was unannounced and conducted by Licensing Program Analyst Farhaan Sarangi. The allegation of an inappropriate alarm was unsubstantiated, and the allegation of failure to notify the resident's responsible party was unfounded. No citations were issued.
Findings
The investigation found the allegation regarding the inappropriate alarm to be unsubstantiated as the alarm volume was adjusted promptly to avoid resident stress, and the hallway camera did not infringe on residents' personal rights. The allegation that the resident's responsible party was not notified of room modifications was found to be unfounded based on documentation and interviews confirming notification.

Report Facts
Capacity: 122 Census: 67

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Preet KaurAdministratorMet with Licensing Program Analyst during investigation
Gilbert CarrascoAdministratorNamed as facility administrator

Inspection Report

Complaint Investigation
Census: 67 Capacity: 122 Deficiencies: 0 Date: Aug 10, 2021

Visit Reason
The inspection was conducted as a complaint investigation following allegations that staff installed an inappropriate alarm on a resident's door and that the resident's responsible party was not notified of room modifications.

Complaint Details
The complaint investigation was initiated due to allegations that staff installed an inappropriate alarm on a resident's door and that the resident's responsible party was not notified of room modifications. The alarm issue was addressed by lowering the volume, and the camera in the hallway did not infringe on residents' rights. The notification allegation was disproven by documentation and interviews. Both allegations were not substantiated.
Findings
The investigation found the allegation regarding the inappropriate alarm to be unsubstantiated, as the alarm volume was adjusted promptly and did not cause stress to residents. The allegation that the resident's responsible party was not notified of room modifications was found to be unfounded, with documentation confirming notification was made.

Report Facts
Capacity: 122 Census: 67

Employees mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Hope DeBenedettiLicensing Program ManagerOversaw the complaint investigation
Preet KaurAdministratorMet with Licensing Program Analyst during investigation
Gilbert CarrascoAdministratorFacility Administrator named in report header

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