Inspection Reports for
Alondra Home Care
1643 101st Ave, Oakland, CA 94603, Oakland, CA, 94603
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
2.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
43% better than California average
California average: 4 deficiencies/yearDeficiencies per year
8
6
4
2
0
Census
Latest occupancy rate
83% occupied
Based on a March 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy over time
Inspection Report
Census: 5
Capacity: 6
Deficiencies: 1
Date: Mar 9, 2026
Visit Reason
The visit was an unannounced case management visit conducted to assess compliance and identify any deficiencies at the facility.
Findings
A deficiency was observed where the side gate was locked with a bike lock, which violates residents' personal rights and poses an immediate health and safety risk. Staff removed the lock during inspection, and a civil penalty of $250 was assessed for a repeat violation.
Deficiencies (1)
Side gate was locked with a bike lock, restricting residents' right to leave the facility at any time.
Report Facts
Civil penalty amount: 250
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jezrael Pascual | Administrator | Met with Licensing Program Analyst during inspection |
| Grace Luk | Licensing Program Analyst | Conducted the case management visit and documented findings |
| Harpreet Humpal | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Census: 5
Capacity: 6
Deficiencies: 0
Date: Mar 9, 2026
Visit Reason
The visit was an unannounced case management inspection conducted in response to a death report received on 2026-02-17.
Findings
The Licensing Program Analyst interviewed staff and reviewed the resident's files, confirming the resident's diagnoses and discharge summary. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jezrael Pascual | Administrator | Met with Licensing Program Analyst during the visit. |
| Grace Luk | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Harpreet Humpal | Licensing Program Manager | Named in the report header. |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 2
Date: Dec 16, 2025
Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not ensure showers were clean and medications were not locked and inaccessible to residents.
Complaint Details
The complaint was substantiated based on observations, interviews, and record reviews. The allegations involved unclean showers and unsecured medications.
Findings
The investigation substantiated the allegations, finding that individual locks on medication lockers were not securely locked and shower floors were not clean, posing health and safety risks to residents.
Deficiencies (2)
Individual locks on each locker holding residents' medications were not securely locked.
Shower floors and flooring in the bathroom were not clean.
Report Facts
Capacity: 6
Census: 5
Plan of Correction Due Date: Dec 23, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Khin Win | Caregiver | Met with during inspection and signed report authorization |
| Nirmala Kuppusamy | Administrator | Named as facility administrator |
| Lori Alexander-Washington | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 1
Date: Dec 16, 2025
Visit Reason
The visit was an unannounced Case Management visit conducted to investigate a complaint regarding an incident where a resident became sick and emergency services were called on 12/06/2025.
Complaint Details
Complaint investigation (#15-AS-20251211101359) was conducted due to an incident involving Resident (R1) who became sick and was transported by emergency services on 12/06/2025. The resident passed away at the hospital. The facility had a written Unusual Incident Report but had not submitted it to the licensing agency.
Findings
The licensee failed to submit a required Unusual Incident Report to the Community Care Licensing Division after the resident's incident and subsequent passing. Deficiencies were cited related to reporting requirements under California Code of Regulation, Title 22.
Deficiencies (1)
Failure to report and send notification to licensing when the incident occurred with Resident (R1) on 12/06/25, posing a potential health, safety or personal rights risk to persons in care.
Report Facts
Deficiencies cited: 1
Plan of Correction due date: Dec 23, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Khin Win | Caregiver | Met with during the inspection and provided information about the incident |
| Lori Alexander-Washington | Licensing Program Analyst | Conducted the inspection and complaint investigation |
| Bennett Fong | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 1
Date: Dec 16, 2025
Visit Reason
The visit was an unannounced Case Management visit conducted on 12/16/2025, during which a complaint investigation (#15-AS-20251211101359) was also conducted.
Complaint Details
Complaint investigation (#15-AS-20251211101359) was conducted during the visit. The deficiency related to latch locks was substantiated and cited.
Findings
Latch locks were observed on the top of inside doors and fasteners holding dead bolt door locks on exits 1 and 2, which violated California Code of Regulation Title 22. These deficiencies posed an immediate health, safety, and personal rights risk to residents. The administrator removed the latch locks during the visit, and the deficiency was cleared.
Deficiencies (1)
Latch locks on Exit 1 and Exit 2 entrance doors violating residents' personal rights by restricting their ability to leave the facility at any time.
Report Facts
Capacity: 6
Census: 5
Plan of Correction Due Date: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lori Alexander-Washington | Licensing Program Analyst | Conducted the inspection and complaint investigation |
| Bennett Fong | Licensing Program Manager | Named in the report as Licensing Program Manager |
| Khin Win | Caregiver | Met with the Licensing Program Analyst during the visit |
| Nirmala Kuppusamy | Administrator/Director | Facility Administrator who removed the latch locks during the visit |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: May 20, 2025
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analyst Greg Clark to evaluate compliance with licensing requirements.
Findings
The facility was found to be in full compliance with no deficiencies cited. The inspection included a tour of the facility, review of resident and staff records, and verification of safety equipment and emergency preparedness.
Report Facts
Hot water temperature: 118.5
Fire extinguisher last serviced: Feb 10, 2025
Emergency Disaster Plan last reviewed: May 1, 2025
Emergency disaster drill last conducted: Mar 10, 2025
Resident records reviewed: 5
Staff records reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the inspection and authored the report |
| Thinn Aye | Administrator | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: May 20, 2025
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.
Findings
The facility was found to be in full compliance with no deficiencies cited. All areas including bedrooms, bathrooms, kitchen, and common areas were inspected and found safe and well-maintained. Records for residents and staff were complete and medications were properly stored.
Report Facts
Residents records reviewed: 5
Staff records reviewed: 5
Hot water temperature: 118.5
Fire extinguisher last serviced: Feb 10, 2025
Emergency Disaster Plan last reviewed: May 1, 2025
Emergency disaster drill last conducted: Mar 10, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn Aye | Administrator | Met with Licensing Program Analyst during inspection |
| Gregory Clark | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 1
Date: Feb 19, 2025
Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility failed to issue a proper refund.
Complaint Details
The complaint was substantiated. The allegation was that the facility failed to issue a proper refund. The investigation included interviews, record reviews, and observations, concluding that the licensee did not comply with the cited regulation and failed to issue the refund.
Findings
The investigation found that the licensee did not comply with the admission agreement provisions regarding payment and failed to issue a full refund to the resident's responsible party, substantiating the complaint.
Deficiencies (1)
Admission agreements shall specify payment provisions including a comprehensive description and fee schedule for all basic services not included in the single fee. Licensee failed to issue a full refund to R1's responsible party, posing a potential health, safety, or personal rights risk.
Report Facts
Capacity: 6
Census: 5
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Yvonne Flores-Larios | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 1
Date: Feb 19, 2025
Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility failed to issue a proper refund.
Complaint Details
The complaint was substantiated. The allegation was that the facility failed to issue a proper refund. The investigation included interviews with staff and review of the resident's admission agreement and invoices. The evidence supported the allegation.
Findings
The investigation found that the facility did not comply with admission agreement requirements by charging a resident for extra food and damages without provision for such charges in the agreement. The allegation was substantiated based on interviews, observations, and record reviews.
Deficiencies (1)
Admission agreements shall specify payment provisions including a comprehensive description and fee schedule for all basic services not included in the single fee. The licensee failed to issue a full refund to the resident's responsible party, posing a potential health, safety, or personal rights risk.
Report Facts
Capacity: 6
Census: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Nirmala Kuppusamy | Administrator | Facility administrator named in the report |
Inspection Report
Original Licensing
Capacity: 6
Deficiencies: 0
Date: May 7, 2024
Visit Reason
The visit was an unannounced pre-licensing inspection conducted to evaluate the facility's readiness for licensing.
Findings
The inspection found no issues; the facility was observed to be ready for licensing with proper furniture, safety equipment, and maintained environmental conditions. The facility currently has no clients and is subject to final approval by the Central Applications Unit.
Report Facts
Facility capacity: 6
Census: 0
Inspection start time: 930
Inspection end time: 1100
Fire extinguisher purchase date: Feb 17, 2024
Room temperature: 70
Hot water temperature: 113.3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with Licensing Program Analyst during inspection |
| Kelly Nguyen | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Bennett Fong | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Capacity: 6
Deficiencies: 0
Date: May 7, 2024
Visit Reason
The visit was a Case Management - Other type of inspection conducted by Licensing Program Analyst K. Nguyen to present Comp III materials to the licensee.
Findings
The licensee, Thinn T Aye, acknowledged understanding the materials presented in Comp III. An exit interview was conducted and a copy of the report was provided via email.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with during the inspection and acknowledged understanding of Comp III materials. |
| K. Nguyen | Licensing Program Analyst | Conducted the Comp III presentation and inspection. |
| Bennett Fong | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Capacity: 6
Deficiencies: 0
Date: May 7, 2024
Visit Reason
The visit was a Case Management - Other type of unannounced inspection conducted by Licensing Program Analyst K. Nguyen.
Findings
The Licensing Program Analyst conducted a Comp III presentation and met with the Licensee, Thinn T Aye, who acknowledged understanding the materials presented. An exit interview was conducted and a copy of the report was provided via email.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with during the inspection and acknowledged understanding of Comp III materials. |
Inspection Report
Original Licensing
Capacity: 6
Deficiencies: 0
Date: Apr 9, 2024
Visit Reason
The visit was an initial licensing evaluation conducted virtually to verify the applicant and administrator's understanding of community care facility licensing laws and readiness for operation.
Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness. No deficiencies or issues were noted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nirmala Kuppusamy | Administrator | Administrator named in the licensing evaluation and interview |
| Thinn T Aye | Applicant | Applicant named in the licensing evaluation and interview |
| Darla Neeley | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Ahmad Reshad | Licensing Program Analyst | Named as Licensing Program Analyst on the report |
Inspection Report
Original Licensing
Capacity: 6
Deficiencies: 0
Date: Apr 9, 2024
Visit Reason
The visit was an initial licensing evaluation conducted virtually to verify the applicant and administrator's understanding of community care facility licensing laws and readiness for facility operation.
Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing, health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness. No deficiencies or issues were noted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nirmala Kuppusamy | Administrator | Named as facility administrator and participant in licensing evaluation |
| Thinn T Aye | Applicant | Named as applicant and participant in licensing evaluation |
| Ahmad Reshad | Licensing Evaluator | Conducted the licensing evaluation |
| Darla Neeley | Supervisor | Supervisor overseeing the licensing evaluation |
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