Inspection Reports for
Alpine Breeze Health and Wellness

6124 RAYTOWN RD, RAYTOWN, MO, 64133-4007

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Deficiencies (last 8 years)

Deficiencies (over 8 years) 19.9 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

262% worse than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

80 60 40 20 0
2018
2019
2020
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 90% occupied

Based on a April 2025 inspection.

Occupancy rate over time

40% 60% 80% 100% Feb 2018 Mar 2021 Mar 2022 Apr 2023 Oct 2023 Jan 2025 Apr 2025

Inspection Report

Complaint Investigation
Census: 138 Deficiencies: 1 Date: Apr 23, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding an incident where Resident #1 struck Resident #2 on the head with a rock, causing injury and requiring hospital evaluation.

Complaint Details
The complaint investigation found that Resident #1 threw a rock during a supervised smoke break, hitting Resident #2 on the back of the head, resulting in a laceration and hospital evaluation. Resident #2 pressed charges. The facility placed Resident #1 on 1:1 observation and notified the physician and family. The incident was not deemed predictable prior to the event.
Findings
The facility failed to ensure Resident #2 was free from physical abuse when Resident #1 threw a rock that hit Resident #2, causing a 3 cm laceration and hospital visit. The facility responded by placing Resident #1 on 1:1 supervision and providing staff education on abuse prevention. The deficiency was corrected promptly.

Deficiencies (1)
Failure to protect Resident #2 from physical abuse by Resident #1 who struck Resident #2 on the head with a rock causing injury.
Report Facts
Residents present: 138 Laceration length: 3 Date of incident: Apr 17, 2025

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingNotified of incident and involved in resident care and observation
AdministratorAdministratorAttempted to deescalate situation and provided statements regarding incident
Resident #1's physicianPhysicianAware of incident, reviewed medication adjustments, and placed Resident #1 on 1:1 observation

Inspection Report

Plan of Correction
Census: 138 Deficiencies: 1 Date: Apr 23, 2025

Visit Reason
The visit was conducted to address a past noncompliance related to abuse and neglect involving a resident-to-resident altercation and to review the facility's plan of correction.

Findings
The facility failed to ensure a resident was free from physical abuse when Resident #1 struck Resident #2 with a rock causing a laceration and hospital visit. The facility implemented immediate corrective actions including staff education, 1:1 supervision of Resident #1, and updated care plans.

Deficiencies (1)
F 600 Freedom from Abuse, Neglect, and Exploitation was not met as Resident #1 struck Resident #2 on the head with a rock causing a 3 cm laceration and hospital visit. The facility failed to prevent physical abuse among residents.
Report Facts
Facility census: 138 Laceration size: 3 Observation duration: 72

Employees mentioned
NameTitleContext
AdministratorNotified of incident and attempted to deescalate situation
Director of Nursing (DON)Notified of incident and involved in care plan updates

Inspection Report

Census: 113 Deficiencies: 1 Date: Jan 30, 2025

Visit Reason
The inspection was conducted due to the facility's failure to ensure timely payments to Vendor A, resulting in the water service being shut off, which affected all residents.

Findings
The facility's water was shut off due to non-payment, impacting 113 residents. The facility was on a shut off list for non-payment of an outstanding balance of $14,000.81. Corrective actions were implemented, including setting up auto pay for vendors and partial payment to Vendor A, which restored water service.

Deficiencies (1)
Failure to ensure payments were issued or issued in a timely manner to Vendor A, resulting in water shut off affecting residents.
Report Facts
Outstanding balance: 14000.81 Overdue balance: 6686 Partial payment: 6738.69 Remaining balance: 7723.71 Facility census: 113

Employees mentioned
NameTitleContext
AdministratorNotified of Immediate Jeopardy and involved in payment and communication regarding water shut off
Director of Nursing (DON)Interviewed regarding water shut off and emergency water supply activation
Regional Nurse ConsultantInterviewed regarding water shut off
Certified Nurse Aides (CNA) A and BInterviewed about impact of water shut off on care
Facility management Account ManagerDiscussed billing transition and payment delays
Chief Financial OfficerCopied on payment notices and involved in billing

Inspection Report

Complaint Investigation
Census: 113 Deficiencies: 2 Date: Jan 30, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to maintain water service, resulting in an immediate jeopardy situation.

Complaint Details
The complaint investigation found the facility had an immediate jeopardy due to water shutoff from non-payment. The immediate jeopardy was removed after corrective actions including payment of water bills, restoration of water service, and emergency water supply implementation.
Findings
The facility failed to ensure timely payment for water services, leading to a water shutoff that affected all residents. Immediate jeopardy was identified but later removed after corrective actions including emergency water supply and payment of outstanding balances.

Deficiencies (2)
F835 Administration. The facility failed to ensure payments were issued timely, resulting in water shutoff affecting all residents and creating immediate jeopardy.
A4016 No Adverse Effect-Resident Health/Safety/Property. The facility did not knowingly act or omit duties that would adversely affect resident health or safety, but the violation was initially at imminent danger class I level.
Report Facts
Facility census: 113 Outstanding balance: 14000.81 Overdue balance: 6686 Payment amount: 6736.1 Immediate jeopardy removal date: Jan 28, 2025

Employees mentioned
NameTitleContext
AdministratorNotified of immediate jeopardy and involved in interviews
Director of Nursing (DON)Interviewed regarding water shutoff
Regional Nurse ConsultantInterviewed regarding water shutoff
Bethany KnappRegional Business Office ManagerResponsible for billing and payment oversight in corrective action plan
Josh WilliamsChief Financial Officer (CFO)Monitors billing and payment status as part of corrective action plan

Inspection Report

Complaint Investigation
Census: 112 Deficiencies: 1 Date: Jan 24, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the misappropriation of funds from a resident's bank account by a Certified Nurses Aide (CNA A).

Complaint Details
The complaint was substantiated involving financial exploitation of Resident #1 by CNA A who made unauthorized withdrawals totaling $617.89 from the resident's bank account using Cash App. The resident was cognitively intact and reported the incident. The facility notified the Administrator, Director of Nursing, family, physician, local police, and CMS. CNA A was terminated and denied knowledge of the debit card. Police investigation was ongoing.
Findings
The facility failed to prevent the financial exploitation of one resident by a former CNA who used the resident's bank card for unauthorized transactions totaling $617.89. The facility replaced the missing funds and educated staff on abuse and exploitation protocols. The incident was reported to law enforcement and investigated.

Deficiencies (1)
Failed to prevent misappropriation of resident's funds by a staff member using Cash App for unauthorized withdrawals.
Report Facts
Residents census: 112 Unauthorized withdrawals: 617.89 Accounted for amount: 244 Total unauthorized purchases: 861.89

Employees mentioned
NameTitleContext
CNA ACertified Nurses AideNamed in financial exploitation finding involving unauthorized use of resident's bank card
AdministratorNotified of the incident, involved in investigation and replacement of missing funds
Police Officer ADispatched to facility for larceny investigation related to resident's financial exploitation
Police Officer BFollow-up investigation of CNA A's prior similar case and contacted Administrator
Family Member AReviewed charges with resident and assisted in closing resident's bank card

Inspection Report

Complaint Investigation
Census: 108 Deficiencies: 2 Date: Oct 9, 2024

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to provide proper discharge notice and to permit a resident to return after hospitalization.

Complaint Details
The complaint involved Resident #1 who was discharged without proper notice including appeal rights. The resident was discharged to a family member's home who refused to accept the resident, resulting in an emergency discharge to the hospital. The facility refused to readmit the resident citing safety concerns due to the resident bringing unknown males into the facility and attempting to become pregnant, which the facility was not equipped to manage. The Missouri Department of Health & Senior Services Appeals Unit dismissed the facility's discharge notice due to inadequate notice and ordered the resident's return. The resident filed appeals and had legal representation.
Findings
The facility failed to provide a discharge notice that included appeal rights and the location of transfer for one resident. Additionally, the facility did not permit the resident to return after hospitalization, citing safety concerns related to the resident's behavior and pregnancy intentions. The discharge notice was found to be inadequate and dismissed by the state appeals unit.

Deficiencies (2)
Failed to provide a discharge notice including appeal rights and transfer location for one resident.
Failed to permit one resident to return to the facility after hospitalization.
Report Facts
Residents census: 108 Residents sampled: 5 Discharge date: Oct 4, 2024 Appeal letter date: Oct 9, 2024 Amended discharge letter date: Oct 17, 2024

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Discussed discharge notice and resident behavior
Social Services DesigneeSocial Services Designee (SSD)Provided information on discharge and family member refusal
Hospital NurseHospital NurseReported resident admission and refusal of readmission by facility
Hospital Unit ManagerHospital Unit ManagerConfirmed resident was stable and facility refused readmission
Facility AdministratorFacility AdministratorExplained reasons for emergency discharge and refusal to readmit
Registered Nurse ARegistered Nurse (RN)Reported resident behavior and safety concerns
PhysicianPhysicianOrdered transfer to hospital and commented on resident's pregnancy status
AttorneyAttorneyRepresented resident in appeal and discussed discharge issues
Ombudsman AOmbudsmanDiscussed discharge appeal and facility social worker involvement
Ombudsman BOmbudsmanDiscussed discharge appeal and facility social worker involvement

Inspection Report

Plan of Correction
Census: 108 Deficiencies: 6 Date: Oct 9, 2024

Visit Reason
The inspection was conducted to investigate deficiencies related to resident transfer, discharge, and readmission policies and procedures, including failure to provide proper notice and permitting residents to return to the facility after hospitalization.

Findings
The facility failed to provide adequate discharge notices and did not permit a resident to return after hospitalization as required by regulations. The facility also had issues with emergency discharges and resident safety concerns related to illicit substances and visitors.

Deficiencies (6)
F623 Notice Requirements Before Transfer/Discharge: The facility failed to provide a proper discharge notice including the resident's appeal rights and the location to which the resident was transferred. The facility census was 108 residents at the time of inspection.
F626 Permitting Residents to Return to Facility: The facility failed to permit one resident to return after hospitalization, violating the requirement to allow return if a bed is available. The facility census was 108 residents.
A8015 19 CSR 30-88.010(15) 30 Day Notice-Transfer/Discharge: No resident shall be transferred or discharged except in emergency situations with at least 30 days advance notice to the resident and responsible parties. This regulation was not met.
A8016 19 CSR 30-88.010(16) Reasons to Transfer/Discharge: A resident may only be transferred or discharged for medical reasons or welfare. This regulation was not met.
A8017 19 CSR 30-88.010(17) Discharge Appeal Rights: Residents must receive full and adequate notice of their right to a hearing before discharge. This regulation was not met.
A8018 19 CSR 30-88.010(18) Emergency Discharges: In emergency discharges, the facility must provide written notice as soon as practicable and advise the resident of the right to request an expedited hearing. This regulation was not met.
Report Facts
Facility census: 108 Number of sampled residents: 5

Employees mentioned
NameTitleContext
Social Services DesigneeInterviewed regarding resident discharge to family member's home
Hospital Social WorkerInterviewed regarding resident notification about facility not taking resident back
Hospital NurseInterviewed regarding emergency discharge notice and resident sent to hospital
Hospital Unit ManagerInterviewed regarding resident stability and discharge readiness
Family Member AInterviewed regarding resident discharge and care concerns
Director of NursingDONInterviewed regarding emergency discharge necessity and resident behavior
Facility AdministratorAdministratorInterviewed regarding resident bringing unknown males and illicit substances, and emergency discharge decision
Registered NurseRNInterviewed regarding resident visitors and pregnancy concerns
Ombudsman AInterviewed regarding discharge appeal and family member options
Ombudsman BInterviewed regarding discharge appeal and family member options

Inspection Report

Routine
Census: 91 Deficiencies: 18 Date: Oct 17, 2023

Visit Reason
The inspection was conducted as a routine regulatory survey to assess compliance with healthcare facility regulations including resident care, safety, infection control, nutrition, and facility maintenance.

Findings
The facility had multiple deficiencies including failure to ensure resident privacy and dignity during care, inadequate call light accessibility, untimely submission of third party liability forms, poor environmental cleanliness, failure to follow wound care orders and documentation, improper use and monitoring of pressure relief mattresses, unsafe resident transfers, inadequate infection control handwashing practices, failure to monitor dialysis sites, improper food temperature maintenance, poor dietary supplement documentation, incomplete hospice documentation, delayed invoice payments, and inadequate pest control measures.

Deficiencies (18)
Failed to ensure privacy and dignity for a resident during incontinence care.
Failed to ensure call light was appropriate, within reach, and properly care planned for residents.
Failed to submit Third Party Liability form within 30 days after resident death.
Failed to maintain cleanliness and repair environmental issues including grime, mouse droppings, damaged flooring and mattresses, and peeling paint.
Failed to ensure adequate grooming by not removing facial hair for a resident.
Failed to follow physician's orders for wound treatments, assess wounds weekly, document wound care, and transcribe physician's orders when wound treatments changed.
Failed to obtain physician's orders for use and monitoring of low air loss mattress and failed to monitor mattress settings according to resident's weight.
Failed to ensure safe smoking practices and supervision for a resident with seizures and non-compliance with smoking rules.
Failed to ensure safe transfer practices including use of gait belts and proper transfer techniques.
Failed to ensure infection control practices including handwashing during incontinence care to prevent cross contamination.
Failed to ensure catheter drainage bag was kept below bladder level during transfer and care to prevent infection.
Failed to maintain food temperatures at safe levels during meal service and failed to prepare pureed garlic bread according to recipe.
Failed to properly dispose of garbage and maintain trash areas clean and covered.
Failed to ensure required negative backflow ventilation in multiple resident and non-resident areas.
Failed to pay invoices timely for pest control, water, construction, laboratory testing, medical waste disposal, and laundry repair companies.
Failed to ensure hospice nursing visit notes and routine visit documentation were obtained and maintained.
Failed to develop a quality assurance program to ensure Registered Dietitian interventions and documentation of supplement consumption were included in medical records for residents with weight loss.
Failed to ensure pest control program prevented and addressed mice and insect infestations including dead flies and bird entry points.
Report Facts
Facility census: 91 Weight loss percentage: 12.61 Weight loss percentage: 16.4 Temperature: 89 Temperature: 112 Temperature: 50.1 Outstanding invoice amount: 2701.53 Outstanding invoice amount: 4835.63 Outstanding invoice amount: 6840 Outstanding invoice amount: 1299.35 Outstanding invoice amount: 1728.13 Outstanding invoice amount: 775.62

Employees mentioned
NameTitleContext
CNA CCertified Nursing AssistantNamed in handwashing and incontinence care deficiency
CNA DCertified Nursing AssistantNamed in handwashing and incontinence care deficiency
CNA ECertified Nursing AssistantNamed in handwashing and incontinence care deficiency
LPN CLicensed Practical NurseNamed in wound care and dialysis monitoring deficiency
DONDirector of NursingNamed in multiple deficiencies including wound care, dialysis, hospice, infection control
DMDietary ManagerNamed in food temperature and food preparation deficiencies
CMT ACertified Medication TechnicianNamed in dietary supplement documentation deficiency
RN ARegistered NurseNamed in wound care, dialysis, hospice, and dietary deficiencies

Inspection Report

Enforcement
Census: 99 Deficiencies: 2 Date: Jul 6, 2023

Visit Reason
The inspection was conducted due to a failure to provide proper notice before transfer or discharge of a resident, as required by federal and state regulations.

Findings
The facility failed to provide proper notice for an immediate discharge of one sampled resident to the hospital. The facility did not meet the requirements for timely and adequate transfer/discharge notices, violating notice regulations.

Deficiencies (2)
F623 Notice Requirements Before Transfer/Discharge. The facility failed to provide proper notice for an immediate discharge of a resident to the hospital, including timely notification and required content in the discharge notice.
A8018 Emergency Discharges. The facility did not submit a written notice of discharge to the resident or next of kin as required in emergency discharge situations.
Report Facts
Facility census: 99 Deficiencies cited: 2

Employees mentioned
NameTitleContext
AdministratorPrepared discharge letter and signed plan of correction
Director of Nursing (DON)Delivered discharge letter to hospital and interviewed regarding discharge plan

Inspection Report

Complaint Investigation
Census: 99 Deficiencies: 1 Date: Jul 6, 2023

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to provide proper notice for an immediate discharge of a resident to the hospital.

Complaint Details
The complaint investigation found that the facility did not provide proper notice for an immediate discharge of Resident #1 to the hospital. The discharge letter was prepared by the Administrator and delivered by the Director of Nursing. Family members and staff interviews confirmed the discharge was not appropriately planned and the facility would not accept the resident back. The discharge was due to behaviors the facility could not manage, and the facility acknowledged it was not supposed to discharge a resident to the hospital.
Findings
The facility failed to provide timely notification to the resident and relevant parties before an immediate discharge to the hospital. The discharge was due to resident behaviors, and the facility did not have an appropriate discharge plan, discharging the resident to the hospital instead of a suitable location.

Deficiencies (1)
Failure to provide proper notice for an immediate discharge for one sampled resident discharged to the hospital due to behaviors.
Report Facts
Residents affected: 1 Facility census: 99

Employees mentioned
NameTitleContext
Director Of NursingDirector Of Nursing (DON)Delivered the discharge letter to the hospital and agreed the discharge plan was not appropriate
AdministratorAdministratorPrepared the discharge letter and acknowledged the facility was not supposed to discharge the resident to the hospital

Inspection Report

Complaint Investigation
Census: 109 Deficiencies: 8 Date: Jun 12, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding behavioral incidents and resident altercations at Alpine Breeze Health and Wellness.

Complaint Details
The complaint investigation was substantiated as the facility failed to prevent resident altercations and did not provide adequate behavioral monitoring or updated care plans. The facility ruled out abuse, determining the altercations were accidental.
Findings
The facility failed to provide appropriate behavioral monitoring and interventions for residents with dementia, resulting in resident-to-resident altercations. Additionally, the facility lacked proper signage to restrict resident access during construction and failed to install handrails on corridors as required by regulations.

Deficiencies (8)
F744 Treatment/Service for Dementia: The facility failed to provide increased behavioral monitoring for a resident with dementia who exhibited known behaviors leading to altercations with other residents. The resident's medical record was not updated to reflect new behaviors or interventions.
F921 Safe/Functional/Sanitary/Comfortable Environment: The facility failed to place signage restricting resident access to the 400 Hall during renovations, potentially affecting 39 residents.
F924 Corridors have Firmly Secured Handrails: The facility failed to ensure handrails were installed on both sides of corridors in the 200, 300, 500, and 600 Halls, affecting 77 residents.
A1067 Handrails: Handrails were not provided on both sides of all corridors and aisles used by residents, referencing F924.
A3001 Substantially Constructed/Maintained: The facility was not maintained in good repair, referencing F924.
A4013 Policies/Procedures-Operational: The facility failed to develop policies and procedures to meet residents' health and safety needs, referencing F921.
A4075 Nursing Care per Resident Condition: The facility failed to provide personal attention and nursing care consistent with residents' conditions, referencing F744.
A4108 Clinical Records - assessment/interventions: The clinical record lacked sufficient information on assessments and interventions, referencing F744.
Report Facts
Facility census: 109 Residents affected by signage issue: 39 Residents affected by handrail deficiency: 77

Inspection Report

Plan of Correction
Census: 109 Capacity: 154 Deficiencies: 2 Date: Jun 12, 2023

Visit Reason
The inspection was conducted to assess compliance with exit signage requirements as part of a regulatory survey.

Findings
The facility failed to place a 'NO EXIT' sign on the doors to the 400 Hall, which was under renovation and did not provide a clear exit path. This deficiency potentially affected 39 residents in the smoke zones of the facility.

Deficiencies (2)
K293 Exit Signage: The facility failed to place a 'NO EXIT' sign on the doors to the 400 Hall, which was under renovation and did not provide a clear exit path. This violated NFPA 101 requirements for exit signage.
A2048 Exit Sign Placement/Letter Size: The facility did not meet the regulation requiring additional signs in corridors to indicate exit directions with letters at least six inches high, as referenced by K293.
Report Facts
Residents potentially affected: 39 Facility census: 109 Licensed capacity: 154 Smoke zones: 3 Facility smoke zones capacity: 16

Inspection Report

Complaint Investigation
Census: 109 Deficiencies: 3 Date: Jun 12, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to provide appropriate behavioral monitoring and care for residents with dementia, which resulted in a resident-to-resident altercation.

Complaint Details
The complaint investigation focused on the failure to provide increased behavioral monitoring for Resident #1, who exhibited aggressive behaviors leading to a physical altercation with Resident #2. The investigation found that the facility did not update the resident's medical record or care plan with new behaviors or interventions, nor did it initiate increased monitoring upon the resident's return from the hospital. The facility ruled out abuse, determining the altercation was accidental. Interviews with staff revealed gaps in communication and care plan updates.
Findings
The facility failed to provide increased behavioral monitoring and updated care plans for a resident with dementia exhibiting aggressive behaviors, leading to a physical altercation between two residents. Additionally, the facility failed to post signage restricting resident access to a renovation area and did not ensure handrails were installed on both sides of several resident halls.

Deficiencies (3)
Failure to provide appropriate treatment and services to a resident diagnosed with dementia, resulting in resident-to-resident altercation due to inadequate behavioral monitoring and care plan updates.
Failure to place a sign restricting resident access to the 400 Hall during renovations, potentially affecting 39 residents.
Failure to ensure handrails were installed on both sides of the 200, 300, 500, and 600 Halls, potentially affecting 77 residents.
Report Facts
Residents affected: 3 Facility census: 109 Residents potentially affected: 39 Residents potentially affected: 77

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) ACertified Nursing AssistantDocumented resident behaviors and separated residents during altercations
Registered Nurse (RN) ARegistered NurseCharted resident behaviors and interventions, notified physician and family, and managed resident separations
Care Plan NurseCare Plan NurseResponsible for updating resident care plans
Director of Nursing (DON)Director of NursingReviewed behavioral reports, responsible for care plan updates and monitoring decisions
AdministratorAdministratorExpected communication of known behaviors and care plan updates
Maintenance DirectorMaintenance DirectorAcknowledged need for signage to restrict resident access during renovations
Assistant Director of Nursing (ADON)Assistant Director of NursingExplained handrails removal for painting during renovations
Regional Maintenance DirectorRegional Maintenance DirectorProvided details on handrail removal, painting delays, and construction company involvement
Certified Medication Technician (CMT) ACertified Medication TechnicianReported resident behaviors to charge nurse and separated residents during altercations

Inspection Report

Enforcement
Census: 111 Deficiencies: 2 Date: Apr 20, 2023

Visit Reason
The inspection was conducted due to an Immediate Jeopardy (IJ) situation related to the facility's running water being shut off for non-payment, affecting resident services and safety.

Findings
The facility failed to ensure timely payments to vendors, resulting in the running water being shut off on 4/18/23. This caused significant disruption to resident services and safety, leading to an Immediate Jeopardy that was removed on 4/19/23 after corrective actions.

Deficiencies (2)
§483.70 Administration. The facility management company failed to ensure payments were issued timely, causing the running water to be shut off on 4/18/23 for non-payment, affecting 111 residents.
19 CSR 30-85.042(16) No Adverse Effect-Res Health/Safety/Property. The facility did not knowingly act or omit duties that would adversely affect resident health or safety, but the violation was initially an imminent danger class I level.
Report Facts
Outstanding balance: 2558 Payment amount: 8697.47 Water bill amount: 5251.6 Additional charge: 52.04 Outstanding balance: 18376.78 Open invoices total: 5116

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding running water shut off and non-payment
Director of MaintenanceDirector of MaintenanceInterviewed about fire watch and billing issues
Licensed Practical Nurse ALicensed Practical NurseInterviewed about past running water shut off incidents
Licensed Practical Nurse BLicensed Practical NurseInterviewed about staff and resident impact due to non-payment
Corporate Nurse ConsultantCorporate Nurse ConsultantInterviewed about billing communication breakdown
Corporate Director of AccountingCorporate Director of AccountingInterviewed about billing and payment processes
Accounts Payable ManagerAccounts Payable ManagerInterviewed about third party billing company processes

Inspection Report

Census: 111 Deficiencies: 1 Date: Apr 20, 2023

Visit Reason
The inspection was conducted due to the facility's failure to pay utility and service vendors, resulting in the running water being shut off and fire service not being completed, posing immediate jeopardy to resident health and safety.

Findings
The facility management company failed to ensure timely payments to vendors, leading to water shut off for non-payment and outstanding balances for sewer and fire alarm services. Immediate jeopardy was identified but later removed after corrective actions. Multiple staff and residents reported frustration and impact on care due to service interruptions.

Deficiencies (1)
Failure to pay utility and service vendors resulting in running water shut off and fire service not being completed.
Report Facts
Outstanding balance: 2558 Outstanding balance: 18376.78 Outstanding balance: 5116 Payment amount: 8697.47 Outstanding amount: 5251.6 Additional charge: 52.04 Facility census: 111

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed about water shut off and facility conditions
Director of MaintenanceDirector of MaintenanceInterviewed about fire watch and billing information
Corporate Nurse ConsultantCorporate Nurse ConsultantInterviewed about billing issues and communication breakdown
Corporate Director of AccountingCorporate Director of AccountingInterviewed about billing process and invoice handling
Accounts Payable ManagerAccounts Payable ManagerInterviewed about accounts payable responsibilities and billing
AdministratorAdministratorInterviewed about expectations for bill payment and service continuity

Inspection Report

Follow-Up
Census: 107 Deficiencies: 1 Date: Nov 15, 2022

Visit Reason
The inspection was conducted to follow up on a previously cited deficiency related to the facility's failure to ensure timely payments to utility vendors, which affected services for residents.

Findings
The facility failed to issue payments in a timely manner to electric, gas, and water companies, resulting in service disconnections. The deficiency remained uncorrected as of the follow-up inspection, with ongoing issues related to unpaid utility bills and service interruptions.

Deficiencies (1)
F835 Administration. The facility management company failed to ensure payments were issued or issued in a timely manner to the facility's electric, gas, and water companies, impacting services for residents. The facility census was 107 residents at the time of inspection.
Report Facts
Outstanding balance: 6812.24 Facility census: 107 Facility census: 113

Inspection Report

Routine
Census: 115 Deficiencies: 11 Date: May 26, 2022

Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements related to resident rights, safety, care, nutrition, dialysis services, staff training, and facility maintenance.

Findings
The facility was found deficient in multiple areas including failure to offer and document advanced directives, presence of mouse droppings and odors in resident rooms, failure to report and investigate an injury of unknown origin, inaccurate coding of assessments, lack of care plan meetings, improper catheter care, inadequate nutritional care and meal service, failure to maintain dialysis communication and orders, incomplete staff training and competencies, poor food temperature control, kitchen sanitation issues, and maintenance deficiencies affecting resident safety and comfort.

Deficiencies (11)
Failed to offer and document advanced directives for sampled residents.
Presence of mouse droppings in multiple resident rooms and failure to address odors and cleanliness.
Failed to notify State Agency of injury of unknown origin and failed to investigate properly.
Failed to accurately code Minimum Data Set (MDS) assessments for residents with PASRR.
Failed to conduct care plan meetings and document resident/responsible party participation.
Failed to provide appropriate catheter care and maintain communication with dialysis center.
Failed to ensure Certified Nurse Assistants received required training and competencies.
Failed to maintain food temperatures, coordinate meal delivery, and provide adequate nutritional care and assistance.
Failed to maintain kitchen sanitation, equipment, and employee hygiene standards.
Failed to ensure outdoor dumpster lids were closed to prevent pest harborage.
Failed to maintain facility environment including kitchen floor, walk-in fridge threshold, resident room blinds, windows, restroom doors, commode seats, and faucet knobs.
Report Facts
Residents affected: 115 Weight loss percentage: 11.37 Weight loss percentage: 13.95 Weight loss percentage: 10.22 Temperature: 93 Temperature: 95 Temperature: 105 Temperature: 109 Temperature: 111

Employees mentioned
NameTitleContext
Certified Nurse Assistant BCNANamed in catheter bag handling deficiency
Certified Nurse Assistant ACNANamed in catheter bag handling deficiency
Licensed Practical Nurse ALPNNamed in catheter care and injury reporting deficiency
Director of NursingDONNamed in multiple deficiencies including catheter care, injury reporting, training
Assistant Director of Nursing AADONNamed in multiple deficiencies including catheter care, injury reporting, training
Assistant Director of Nursing BADONNamed in multiple deficiencies including catheter care, injury reporting, training
Housekeeping SupervisorNamed in mouse droppings and dumpster lid deficiencies
Dietary ManagerDMNamed in food temperature and kitchen sanitation deficiencies
Dietary Aide BDANamed in kitchen sanitation deficiency
Consultant Registered DietitianRDNamed in nutritional care deficiency
Maintenance DirectorNamed in facility maintenance deficiencies

Inspection Report

Annual Inspection
Census: 109 Deficiencies: 4 Date: Mar 9, 2022

Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at Autumn Terrace Health & Rehabilitation.

Findings
The facility failed to maintain safe, functional, sanitary, and comfortable environmental conditions, including damaged cove base, thresholds, ceilings, and water damage in multiple resident rooms and common areas. Several building and maintenance deficiencies were noted that potentially affected residents.

Deficiencies (4)
F921 Safe/Functional/Sanitary/Comfortable Environment: The facility failed to maintain the seal of the cove base and thresholds in resident rooms, causing safety hazards. Water damage and damaged ceiling tiles were observed in multiple areas including resident rooms and the activity storage room.
A3001 Substantially Constructed/Maintained: The building was not maintained in good repair, violating construction standards and affecting residents.
A6012 Floor Surfaces: Floors and floor coverings in food-preparation, food-storage, and utensil-washing areas were not maintained in good repair.
A6015 Walls/Ceilings/Doors/Windows Clean: Walls, ceilings, doors, windows, and skylights were not clean and maintained in good repair.
Report Facts
Facility census: 109 Measurement of cove base peeling: 40 Measurement of cove base peeling: 108 Measurement of damage area: 16 Measurement of damaged ceiling area: 24 Measurement of ceiling sagging: 97 Measurement of missing ceiling area: 3 Measurement of sheetrock missing: 4 Measurement of floor section missing tiles: 5 Measurement of sheetrock missing: 5

Inspection Report

Life Safety
Census: 109 Capacity: 154 Deficiencies: 4 Date: Mar 9, 2022

Visit Reason
The inspection was conducted to assess compliance with fire safety and life safety codes, specifically focusing on exit discharge and door maintenance in accordance with NFPA 101 and NFPA 80 standards.

Findings
The facility failed to maintain exit discharge gates and exit discharge doors in good repair, affecting residents' safety. The inspection revealed stuck gates, corroded doors, and lack of regular inspections and maintenance since 2019.

Deficiencies (4)
K271 Discharge from Exits: The exit discharge gate at the 800 Hall was stuck and sagging, potentially affecting 16 residents. The facility census was 109 residents with a licensed capacity of 154.
K761 Maintenance, Inspection & Testing - Doors: Two exit discharge doors were not inspected annually and were in poor condition, including corrosion and difficulty opening and closing, affecting 40 residents.
A2037 Exit Requirements: The facility did not meet the requirement for unobstructed remote exits on each floor, as one exit led to a lobby instead of directly outside.
A3001 Substantially Constructed/Maintained: The building was not maintained in good repair, violating construction standards and fire safety codes.
Report Facts
Facility census: 109 Licensed capacity: 154 Residents affected by gate issue: 16 Residents affected by door issue: 40

Inspection Report

Complaint Investigation
Census: 119 Deficiencies: 2 Date: Oct 8, 2021

Visit Reason
The inspection was conducted due to a complaint investigation regarding a resident elopement incident where the facility failed to provide adequate supervision and protective oversight.

Complaint Details
The complaint investigation was substantiated. It involved Resident #2 who left the secured unit without staff notification and was missing for approximately 25 to 30 minutes. The facility conducted an internal investigation and identified failures in supervision and alarm monitoring.
Findings
The facility failed to ensure the resident environment was free of accident hazards and did not provide adequate supervision and assistance devices to prevent accidents. A resident left the secured unit without notification to staff, resulting in an elopement incident.

Deficiencies (2)
F689: The facility did not ensure the resident environment remained free of accident hazards and failed to provide adequate supervision and assistance devices to prevent accidents, as evidenced by a resident eloping from the secured unit without staff notification.
A4073: The facility failed to provide twenty-four hour protective oversight and supervision for residents departing on voluntary leave, as required by regulation.
Report Facts
Facility census: 119 Duration resident missing: 25

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Involved in investigation and corrective actions related to resident elopement
Assistant Director of NursingAssistant Director of Nursing (ADON)Involved in investigation and corrective actions related to resident elopement
Registered Nurse ARegistered Nurse (RN)Witnessed alarm, searched for resident, and provided statements regarding elopement incident
Certified Medication Technician ACertified Medication Technician (CMT)Provided statements and participated in resident search during elopement incident
Certified Nursing Assistant BCertified Nursing Assistant (CNA)Provided statements and participated in resident search during elopement incident
Laundry Aide ALaundry AideReported resident leaving with her and provided statements about the incident
PhysicianPhysicianProvided statements regarding resident care and supervision after elopement
Prior AdministratorAdministratorProvided statements about resident return and facility procedures

Inspection Report

Complaint Investigation
Census: 116 Deficiencies: 3 Date: Sep 29, 2021

Visit Reason
The inspection was conducted in response to allegations of abuse, neglect, exploitation, or mistreatment involving residents at Autumn Terrace Health & Rehabilitation.

Complaint Details
The complaint involved allegations of sexual abuse between two residents, one cognitively impaired, where one resident was found naked on top of another. The facility failed to report the incident timely and failed to conduct a full investigation. The complaint was substantiated as evidenced by the deficiencies cited.
Findings
The facility failed to ensure timely reporting and thorough investigation of alleged sexual abuse involving residents. The facility also failed to provide appropriate treatment and behavioral health management for residents exhibiting aggressive and sexual behaviors.

Deficiencies (3)
F609: The facility failed to report allegations of abuse, neglect, exploitation, or mistreatment involving residents within required timeframes and failed to complete thorough investigations.
F610: The facility failed to thoroughly investigate allegations of sexual abuse and failed to prevent further potential abuse while the investigation was in progress.
F742: The facility failed to provide appropriate treatment and behavioral health management for a resident with aggressive and sexual behaviors, including failure to revise the behavioral care plan and provide staff training.
Report Facts
Sampled residents: 21 Resident census: 116 Deficiencies cited: 3

Employees mentioned
NameTitleContext
LPN ALicensed Practical NurseNamed in incident report and investigation related to sexual abuse allegation.
CNA ECertified Nurses AideObserved and intervened in the incident involving two residents; named in investigation.
Director of NursingDirector of Nursing (DON)Notified of incident and involved in investigation and reporting failures.
Clinical Vice PresidentClinical Vice President (VP)Involved in incident report review and investigation follow-up.
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed regarding expectations for investigation of sexual abuse allegation.
Nurse PractitionerNurse Practitioner (NP)Ordered psychiatric evaluation for resident involved in incident.
Certified Medication TechnicianCertified Medication Technician (CMT)Interviewed regarding resident behavior and rapport.

Inspection Report

Annual Inspection
Census: 113 Deficiencies: 4 Date: Mar 17, 2021

Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations, focusing on environmental conditions and facility maintenance.

Findings
The facility failed to provide hot water to residents and laundry areas due to a broken boiler and unrepaired piping, affecting 37 residents and all residents in the building. Multiple interviews and observations confirmed ongoing issues with water temperature and maintenance delays.

Deficiencies (4)
F921: The facility failed to provide a safe, functional, sanitary, and comfortable environment as the boiler was broken and piping was unrepaired, causing residents and laundry to lack hot water. This affected 37 residents in the 200 and 300 halls and all residents in the building.
A3001: The building was not substantially constructed and maintained in good repair, violating construction standards. This deficiency was linked to the issues noted in F921.
A3023: Plumbing fixtures supplying hot water were not thermostatically controlled and did not maintain water temperature between 105°F and 120°F. This deficiency was linked to F921.
A4085: Infection control procedures were not met as the facility failed to ensure proper infection control related to hot water issues. This deficiency was linked to F921.
Report Facts
Residents affected: 37 Facility census: 113

Inspection Report

Routine
Deficiencies: 0 Date: Dec 31, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted to assess compliance with relevant federal regulations and CDC recommended practices.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Routine
Deficiencies: 0 Date: Oct 27, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted to assess compliance with relevant regulations and CDC recommended practices.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Routine
Deficiencies: 0 Date: Oct 6, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted to assess compliance with relevant regulations and CDC recommended practices.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Routine
Deficiencies: 0 Date: Sep 16, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted to assess compliance with relevant regulations and CDC recommended practices.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Routine
Deficiencies: 0 Date: Jun 22, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control Survey was conducted to assess the facility's compliance with related regulations and CDC recommended practices.

Findings
The facility was found to be in compliance with 42 CFR 483.73 and CMS and CDC recommended practices for COVID-19 preparedness and infection control.

Inspection Report

Abbreviated Survey
Deficiencies: 0 Date: May 21, 2020

Visit Reason
A COVID-19 focused infection control and emergency preparedness survey was conducted on 5/21/20 to assess compliance with CMS and CDC guidelines and 42 CFR 483.73.

Findings
The facility was found to be in compliance with CMS and CDC recommended practices for COVID-19 infection control and with 42 CFR 483.73 related to emergency preparedness.

Inspection Report

Annual Inspection
Census: 111 Capacity: 111 Deficiencies: 9 Date: Oct 25, 2019

Visit Reason
The inspection was conducted as the annual survey of Autumn Terrace Health & Rehabilitation to assess compliance with regulatory requirements and to evaluate the facility's care and services.

Findings
The facility was found to have multiple deficiencies related to resident care, activity programming, nutrition, infection control, and environmental safety. Several residents had unmet needs in areas such as activity participation, nutrition monitoring, and safe environment maintenance.

Deficiencies (9)
F 569: The facility failed to notify resident #1000's representative of the resident's death and mishandled the resident's funds.
F 679: The facility failed to provide adequate activity programs tailored to residents' needs and preferences, resulting in residents not participating in scheduled activities.
F 689: The facility failed to ensure safety for resident #57, who had dementia and required assistance, resulting in inadequate supervision and risk of harm.
F 692: The facility failed to maintain adequate nutrition and hydration for resident #81, including failure to monitor weight loss and provide appropriate interventions.
F 804: The facility failed to ensure food was served at safe temperatures and in a palatable manner, affecting resident nutrition.
F 812: The facility failed to maintain food safety standards, including cleanliness and proper storage, leading to potential contamination risks.
F 813: The facility failed to maintain infection control policies and procedures, including inadequate staff training and failure to prevent spread of infections.
F 880: The facility failed to implement an effective infection prevention and control program, including inadequate isolation precautions and staff compliance.
F 921: The facility failed to maintain a safe, functional, sanitary, and comfortable environment, including water leaks, damaged flooring, and unsanitary conditions in resident areas.
Report Facts
Facility census: 111 Total licensed capacity: 111

Employees mentioned
NameTitleContext
Meghan GalvinAdministratorNamed in relation to plan of correction and facility oversight

Inspection Report

Routine
Census: 111 Deficiencies: 9 Date: Oct 25, 2019

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including resident funds management, activity provision, safety, nutrition, infection control, and facility maintenance.

Findings
The facility was found deficient in multiple areas including failure to submit required Third Party Liability forms timely, inadequate provision and documentation of resident activities, unsafe resident transfers, significant resident weight loss with inadequate nutritional monitoring, food safety and sanitation issues in the kitchen, improper storage of visitor food, lapses in infection control practices, and maintenance deficiencies affecting resident safety and comfort.

Deficiencies (9)
Failed to submit Third Party Liability forms within required 30 days after resident deaths.
Failed to provide activities according to residents' needs, abilities, and preferences; activity care plans lacked measurable goals; residents not encouraged or assisted to participate.
Failed to ensure safety during resident transfer; resident with hip fracture was lifted without mechanical lift despite inability to bear weight.
Failed to ensure adequate nutrition and monitoring for resident with significant weight loss; resident refused meals and supplements; no room trays offered when resident refused dining room.
Failed to ensure meals were delivered to Garden Terrace area when residents were ready, resulting in cold food and delayed service.
Failed to maintain kitchen cleanliness and sanitation including buildup of grime, food debris, unclean cutting boards, and improper hair covering by staff.
Failed to follow policy for labeling and dating food brought by visitors; undated and unlabeled food found in resident area refrigerator.
Failed to follow infection control protocols including improper catheter bag placement and inadequate hand hygiene during resident transfer.
Failed to maintain facility environment including leaking commode, cracked flooring, detached screens, and debris under vending machines.
Report Facts
Facility census: 111 Resident #1000 date of death: 2019 Resident #1001 date of death: 2019 Weight loss Resident #81: 37.6 Resident #81 weight on 2019-10-22: 131.4 Resident #81 weight on 2019-07-03: 155.4 Resident #81 weight loss percentage: 18.7 Resident #81 supplement refusal: 26

Employees mentioned
NameTitleContext
CNA DCertified Nursing AssistantNamed in resident transfer and weight loss findings
CMT ACertified Medication TechnicianNamed in resident transfer and weight loss findings
LPN ALicensed Practical NurseNamed in kitchen temperature and resident weight loss findings
DMDietary ManagerNamed in kitchen sanitation and meal delivery findings
DA ADietary AideNamed in kitchen sanitation findings
CNA ECertified Nursing AssistantNamed in catheter care and resident transfer findings
CNA KCertified Nursing AssistantNamed in resident transfer findings
ADONAssistant Director of NursingNamed in infection control and resident transfer findings

Inspection Report

Life Safety
Census: 111 Capacity: 154 Deficiencies: 13 Date: Oct 25, 2019

Visit Reason
An Emergency Preparedness portion of a Life Safety Code Survey was conducted to assess compliance with Medicare/Medicaid emergency preparedness requirements and life safety code provisions.

Findings
The facility was found to be out of compliance with several provisions of the 2012 Life Safety Code, including issues with access to the kitchen flue, fire resistance ratings, egress door locking mechanisms, discharge from exits, smoking area hazards, cooking facility maintenance, fire alarm system monitoring, sprinkler system maintenance, corridor construction, portable space heater use, and electrical equipment safety. The facility census was 111 residents with a licensed capacity of 154.

Deficiencies (13)
K100: The facility failed to have access to the area above the kitchen flue, potentially affecting one smoke zone out of 16. The facility census was 111 residents with a capacity of 154.
K161: The facility failed to ensure fire resistance ratings at multiple attic and ceiling access points, affecting at least 70 residents in seven smoke zones. The facility census was 111 residents with a capacity of 154.
K222: The facility failed to ensure sliding bolt locks on linen closet doors were properly maintained, potentially affecting employees in two smoke zones. The facility census was 111 residents with a capacity of 154.
K271: The facility failed to maintain outdoor walkways and exit doors free of obstructions, affecting at least 60 residents in four smoke zones. The facility census was 111 residents with a capacity of 154.
K300: The facility failed to prevent plastic benches from being used for cigarettes in the smoking area, potentially affecting at least 15 residents. The facility census was 111 residents with a capacity of 154.
K324: The facility failed to implement a system for range hood cleaning, affecting two smoke zones. The facility census was 111 residents with a capacity of 154.
K341: The facility failed to monitor all components of the fire alarm system, affecting one smoke zone. The facility census was 111 residents with a capacity of 154.
K353: The facility failed to maintain sprinkler heads free from corrosion and damage, affecting two smoke zones. The facility census was 111 residents with a capacity of 154.
K362: The facility failed to maintain corridor walls with required fire resistance ratings and proper construction. The facility census was 111 residents with a capacity of 154.
K363: The facility failed to ensure doors to resident rooms closed without obstruction, affecting 19 residents in one smoke zone. The facility census was 111 residents with a capacity of 154.
K372: The facility failed to maintain smoke barriers with proper fire resistance and penetration sealing, affecting 78 residents in eight smoke zones. The facility census was 111 residents with a capacity of 154.
K781: The facility failed to prevent use of a space heater exceeding 212°F in a medical record office, affecting one smoke zone. The facility census was 111 residents with a capacity of 154.
K919: The facility failed to cover a high voltage box and prevent surge protector piggybacking in resident rooms, affecting three smoke zones. The facility census was 111 residents with a capacity of 154.
Report Facts
Facility census: 111 Licensed capacity: 154 Smoke zones: 16

Inspection Report

Annual Inspection
Census: 108 Deficiencies: 11 Date: Dec 7, 2018

Visit Reason
The inspection was the annual survey of Autumn Terrace Health & Rehabilitation to assess compliance with federal and state regulations.

Findings
The facility was found to have multiple deficiencies including failure to deliver mail timely on weekends, inadequate notice of transfers and discharges, incomplete pain management documentation, insufficient infection control practices, and issues with pressure ulcer care and food safety.

Deficiencies (11)
F576: The facility failed to ensure incoming mail received on Saturdays was delivered to residents on the same day due to short staffing in the Activities Department.
F623: The facility failed to provide proper notice before transfer or discharge to residents and their representatives, and failed to notify the Ombudsman in writing for sampled residents discharged to the hospital.
F625: The facility failed to provide written bed-hold notices to residents or their representatives upon transfer to the hospital for two sampled residents.
F658: The facility failed to accurately reflect and document pain medication administration and effectiveness for one sampled resident.
F677: The facility failed to provide requested drinks in the dining room and did not honor resident choices related to daily living activities for one sampled resident.
F686: The facility failed to complete comprehensive pressure ulcer assessments and treatments for one sampled resident with pressure ulcers.
F698: The facility failed to ensure dialysis residents received proper ongoing assessment and monitoring for complications related to dialysis treatment.
F791: The facility failed to ensure routine and emergency dental services were provided to one sampled resident.
F800: The facility failed to maintain safe and appetizing food temperatures and proper food handling practices in the kitchen.
F812: The facility failed to maintain sanitary conditions in the kitchen and walk-in refrigerator, including cleaning and storage of food and utensils.
F880: The facility failed to establish and maintain an effective infection prevention and control program to prevent spread of infections.
Report Facts
Facility census: 108 Sampled residents: 22

Inspection Report

Life Safety
Census: 108 Capacity: 154 Deficiencies: 10 Date: Dec 7, 2018

Visit Reason
An emergency preparedness portion of a Life Safety Code Survey was conducted to assess compliance with emergency preparedness and fire safety regulations.

Findings
The facility failed to have an Emergency Preparedness plan including temperature monitoring and staff training, and did not meet multiple Life Safety Code requirements including fire barriers, emergency lighting, fire alarm systems, sprinkler systems, smoking regulations, and electrical equipment safety.

Deficiencies (10)
Emergency Preparedness plan failed to include measures for monitoring temperatures during power outages and procedures for staff training. This potentially affected all residents, visitors, and staff.
Facility failed to ensure walls and ceilings resisted smoke passage in seven areas, affecting numerous residents, visitors, volunteers, and staff in six of 16 smoke zones.
Emergency lighting was not installed, tested, and maintained according to NFPA 101 standards, with inoperable lights and lack of illumination in several areas.
Cooking equipment, specifically a deep fryer, was not protected according to NFPA standards, creating a fire hazard affecting residents, visitors, volunteers, and staff.
Fire alarm system components, including audio and visual notification devices, were not properly installed to provide effective warning throughout the facility.
No audio or visual fire alarm notification device was present in the basement laundry room, affecting all residents, visitors, volunteers, and staff in one smoke zone.
Sprinkler system was out of service for more than 10 hours in a 24-hour period without proper fire watch policy and notifications, affecting all residents and staff.
Facility failed to keep cigarette butts from being disposed on the ground and lacked proper smoking signage, affecting staff, vendors, visitors, and residents.
Electrical outlet receptacles and plate covers were missing or broken in multiple locations, potentially affecting residents, visitors, and staff in smoke zones.
Power cords and extension cords were improperly used and failed to prevent pinching or piggy-backing in multiple locations, affecting residents, visitors, and staff.
Report Facts
Facility census: 108 Total licensed capacity: 154 Number of smoke zones: 16 Number of deficient smoke zones: 6 Number of cigarette butts found: 14 Number of smoke doors tested: 11

Inspection Report

Annual Inspection
Census: 101 Deficiencies: 13 Date: Feb 22, 2018

Visit Reason
The inspection was the annual survey of Autumn Terrace Health & Rehabilitation to assess compliance with federal and state regulations regarding resident care, safety, and facility operations.

Findings
The facility was found to have multiple deficiencies related to resident care, including issues with nutrition, medication management, skin integrity, infection control, and fall prevention. Several regulatory requirements were not met, resulting in citations and a plan of correction.

Deficiencies (13)
F558: The facility failed to provide reasonable accommodations for resident preferences and needs related to food and nutrition, including monitoring food intake and weight.
F637: The facility failed to ensure completion of the Minimum Data Set (MDS) assessments and proper care planning for residents with significant changes in condition.
F661: The facility failed to ensure a comprehensive discharge summary was completed for discharged residents.
F676: The facility failed to provide effective communication assistance for residents with communication barriers.
F686: The facility failed to prevent and treat pressure ulcers according to professional standards of practice.
F689: The facility failed to ensure adequate supervision and fall prevention interventions, resulting in resident falls and injuries.
F693: The facility failed to provide adequate feeding assistance and nutritional care for residents requiring enteral feeding.
F760: The facility failed to ensure residents were free of significant medication errors.
F761: The facility failed to properly label and store drugs and biologicals according to regulations.
F804: The facility failed to provide food and nutrition services that met residents' needs, including preparation, storage, and serving of food at proper temperatures.
F812: The facility failed to maintain sanitary conditions in food procurement, storage, and preparation areas.
F813: The facility failed to ensure safe food handling and storage practices, including proper labeling and disposal of food items.
F880: The facility failed to maintain an effective infection prevention and control program to prevent the spread of communicable diseases.
Report Facts
Facility census: 101 Sampled residents: 35

Inspection Report

Life Safety
Census: 101 Capacity: 154 Deficiencies: 14 Date: Feb 22, 2018

Visit Reason
The inspection was a Life Safety Code survey conducted to assess compliance with fire safety and emergency preparedness regulations at Autumn Terrace Health & Rehabilitation.

Findings
The facility failed to meet several Life Safety Code requirements including fire resistance ratings, exit discharge clearance, emergency lighting, sprinkler system maintenance, smoke barriers, electrical system maintenance, and emergency preparedness policies. These deficiencies potentially affected residents, staff, and visitors.

Deficiencies (14)
E015: The facility failed to develop policies and procedures addressing sewage and waste disposal during sheltering in place or emergency situations. The facility census was 101 residents with a licensed capacity of 154.
E026: The facility failed to develop and implement emergency preparedness policies and procedures describing its role under waivers declared by the Secretary during emergencies. The facility census was 101 residents with a licensed capacity of 154.
E039: The facility failed to develop policies and procedures to participate in a full-scale emergency exercise and a second tabletop exercise. The facility census was 101 residents with a licensed capacity of 154.
K161: The facility failed to ensure fire resistance rating of the basement ceiling due to missing and improperly installed ceiling tiles and penetrations in the attic access panel. The facility census was 101 residents with a licensed capacity of 154.
K271: The facility failed to maintain the exit discharge from the kitchen walk-in area free of obstructions, potentially affecting at least 50 residents. The facility census was 101 residents with a licensed capacity of 154.
K291: The facility failed to ensure emergency lighting outside the stairwell from the 600 Hall illuminated when tested and lacked documentation of a 90-minute annual test. The facility census was 101 residents with a licensed capacity of 154.
K324: The facility failed to maintain the flue of the range hood in good repair due to a hole, potentially affecting at least 30 residents in one smoke zone. The facility census was 101 residents with a licensed capacity of 154.
K353: The facility failed to ensure four sprinkler heads in the kitchen were free from corrosion, potentially affecting at least 30 residents in one smoke zone. The facility census was 101 residents with a licensed capacity of 154.
K372: The facility failed to maintain the smoke barrier wall, with multiple penetrations and gaps, potentially affecting at least 50 residents in four smoke zones. The facility census was 101 residents with a licensed capacity of 154.
K741: The facility failed to properly maintain smoking regulations, including disposal of cigarette butts, affecting outdoor areas. The facility census was 101 residents with a licensed capacity of 154.
K914: The facility failed to maintain electrical systems, including testing of receptacles and circuit breakers, affecting all residents in 16 smoke zones. The facility census was 101 residents with a licensed capacity of 154.
K918: The facility failed to maintain electrical system testing and maintenance, including generator testing and circuit breaker inspections, affecting all residents in 16 smoke zones. The facility census was 101 residents with a licensed capacity of 154.
K920: The facility failed to maintain electrical equipment, including power cords and extension cords, and failed to prevent damage and ensure proper testing. The facility census was 101 residents with a licensed capacity of 154.
K921: The facility failed to maintain electrical equipment testing and maintenance, including surge protectors, affecting all residents in 16 smoke zones. The facility census was 101 residents with a licensed capacity of 154.
Report Facts
Facility census: 101 Licensed capacity: 154 Employees affected: 15 Residents affected: 50 Residents affected: 30 Residents affected: 16 Surge protectors counted: 22

Employees mentioned
NameTitleContext
Maintenance DirectorNamed in multiple findings related to fire safety, emergency lighting, sprinkler maintenance, and electrical system deficiencies
Administrator or designeeNamed in findings related to emergency preparedness policies and plan of correction

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