Inspection Reports for
Alta Vista Gardens

The facility was inspected for cleanliness, safety, and compliance with fire and health regulations. The physical plant, kitchen, medication storage, laundry, common areas, bedrooms, and bathrooms were observed to be in satisfactory condition. The annual inspection was not fully completed due to time constraints and will be finished at a later date.

The complaint alleged that staff did not ensure Resident #1's hygiene needs were met and that Resident #1 had not taken medication for several months. Interviews and records review showed Resident #1 frequently refused assistance and medication, but staff made consistent efforts to provide care. The allegations were unsubstantiated.

The investigation found no health or safety issues. Staff provided satisfactory assistance with hygiene and medication despite Resident #1 frequently refusing help and leaving the facility. The allegations were deemed unsubstantiated.

The complaint alleged that staff failed to seek medical attention for a resident and failed to prevent one resident from harming another. The allegations were investigated through interviews with staff and residents and record reviews. Both allegations were found to be unsubstantiated due to lack of sufficient evidence.

The investigation found insufficient evidence to substantiate the allegations. Interviews and record reviews indicated that the resident declined medical attention and that staff took steps to mediate a reported altercation between residents. No immediate health or safety issues were observed during the visit.

The complaint investigation was initiated following a complaint received on 2023-12-11. The investigation addressed three allegations: a resident sustaining an unexplained fracture, malnourishment of a resident, and the facility retaining a resident needing a higher level of care. All allegations were unsubstantiated after review of medical records, interviews with staff, residents, and involved agencies, and observations.

All allegations were found to be unsubstantiated based on medical record reviews, interviews with staff and residents, and observations. No citations were issued.

The complaint investigation was unsubstantiated. Allegations included staff not providing a comfortable environment and failure to prevent resident threats. Interviews and record reviews did not verify these allegations.

The investigation found insufficient evidence to substantiate the allegations. Interviews with residents and staff indicated that while residents sometimes yelled at each other, there were no recent or notable instances of physical violence or threats. No immediate health or safety hazards were noted during the visit.

The facility was found to be in compliance with infection control and safety standards. No health or safety hazards were noted, and the facility was adequately stocked and maintained.

The complaint investigation was unsubstantiated based on interviews with residents and staff, physical inspections of rooms, and review of pest control and food service reports. No deficiencies were cited.

The investigation found no evidence to support the allegations of bed bugs, unhealthy food, or failure to provide incidental medical care. Interviews, observations, and record reviews all indicated the allegations were unsubstantiated.

The complaint alleged that a resident sustained a severe pressure injury while in care. The investigation concluded the allegation was unfounded, meaning it was false or without reasonable basis.

The investigation found that the resident was admitted to the facility with a stage three pressure injury and later admitted to the hospital with a stage four pressure injury. The allegation was deemed unfounded as the injury did not occur while the resident was at the facility.

The complaint alleging that facility staff hit a resident was investigated through interviews with the administrator, staff, residents, and witnesses. The allegation was found to be unsubstantiated.

The allegation was unsubstantiated based on interviews with staff, residents, and witnesses. No supporting evidence was found and no deficiencies were cited.

The facility was found to be clean, well-maintained, and in compliance with infection control and safety requirements. No deficiencies were reported during this inspection.

The complaint involved allegations that staff did not meet resident's hygiene needs, resident lost weight due to neglect, staff left resident in wet clothing for extended periods, and staff failed to seek timely medical attention. The investigation found these allegations unsubstantiated.

The investigation found that the resident often refused hygiene assistance and medical appointments due to personal choice and medical condition. The facility provided appropriate care and accommodations, and the allegations were deemed unsubstantiated.

The complaint alleged that Resident 1 sustained severe injuries resulting in hospitalization. The allegation was investigated and found unsubstantiated based on medical records and interviews.

The investigation found insufficient evidence to support the allegation. Medical records showed Resident 1 was diagnosed with bone cancer and the fracture was likely due to metastatic disease. Caregivers denied any injury occurring under their supervision. The allegation was deemed unsubstantiated.