Show Inspection Reports
Total health inspections
9
Indiana average 6
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Ambassador Healthcare
Nursing Home
Ambassador Healthcare
Nursing Home
Ambassador Healthcare is a locally managed facility that provides high-quality long-term care, rehabilitation, and specialized nursing services for seniors. It features a secure Memory Care Unit for those with Alzheimer's and dementia, as well as a Healthy Minds Unit for mental health support. The facility also includes a unique inpatient Dialysis Center, the only one of its kind within 50+ miles.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
137
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.4%
Residents per day (avg)
105
Occupancy rate
70.4%
Residents per day (avg)
105
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
66% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
9% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Governmental home
County
Home revenue
$16.1M
Surplus of revenue
$1.6M
Governmental home
County
Home revenue
$16,095,343.00
Surplus of revenue
$1,605,648.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.5M
137-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy Rate
77%
Occupied Beds
106 of 137
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
NURSING HOME (Skilled Nursing Facility)
License Date
July 1, 2025
Additional licensing details
License number:
25-000456-1
CMS Certification Number:
155490
Ownership & operating entity
Ambassador Healthcare is administrated by JARED GLAUB.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
DAWN IMEL
Care Services
Accepts Medicaid
Doctor on Staff
Nursing Services
Rehabilitation Services
Memory Care
Licensed Nurses/CNAs
All Levels of Care
Contact Information
Fax:
(765) 855-1087
Programs & Activities
Specific Programs
Long-Term Care, Rehabilitation Therapy, Specialized Nursing Care, Pulmonary Rehabilitation, Alzheimer’s Disease & Dementia Unit, Wound Prevention, Healthy Minds Unit, Dialysis Center
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:June 20, 2025
Type:Complaint Investigation
54 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
71 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
No
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108.40
3.6901
-
2
-
-10%+7%+3%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
No
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39.10
4.1205
-
2
-
+29%+20%+3%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
No
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
No
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Ambassador Healthcare
+84%
+4%
+1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47330
137
No
AMBASSADOR CENTERVILLE MANAGEMENT, LLC
70.4%
$16,067,420.00
$5,384,295.00
33.5%
104.80
3.5619
1
38
1
+84%+4%+1%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
Pets Allowed:
No
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
Pets Allowed:
No
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39.10
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Pets Allowed:
No
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Pets Allowed:
No
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%
Ambassador Healthcare
Type of care:
SNF
AL
Community:
IN 47330
Bed Count:
137
Pets Allowed:
No
Operator:
AMBASSADOR CENTERVILLE MANAGEMENT, LLC
CCN:
155490
Occupancy:
70.4%
Home Revenue:
$16,067,420.00
Payroll Costs:
$5,384,295.00
Payroll %:
33.5%
Avg Residents/Day:
104.80
Overall Rating:
Adj Nurse Hours:
3.5619
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
38
Severe Citations:
1
RN share vs State Avg:
+84%
+84%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
+1%
+1%Places of interest near Ambassador Healthcare
0.0 miles from city center
CENTERVILLE, IN 47330
Calculate Travel Distance to Ambassador Healthcare
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
201
Total Staff
146
Employees
55
Contractors
49,879
Total Hours (Quarter)
70
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 35 | 8.6 | Yes |
| Licensed Practical Nurse | 23 | 7.7 | Yes |
| Certified Nursing Assistant | 80 | 7.8 | No |
Staff by Category
Administration ⓘ
6 staff
6.3hs shift avg
Nursing Staff ⓘ
151 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
4 staff
7.8hs shift avg
Therapy Services ⓘ
17 staff
6.1hs shift avg
Activities & Recreation ⓘ
8 staff
11.3hs shift avg
Social Services ⓘ
2 staff
7.8hs shift avg
Dietary Services ⓘ
10 staff
6.2hs shift avg
Other Services ⓘ
3 staff
7.6hs shift avg
Contractor Analysis
14.4%
of total hours from contractors
7,167 contractor hours this quarter
Qualified Activities Professional: 5
Physical Therapy Aide: 2
Registered Nurse: 14
Licensed Practical Nurse: 3
Speech Language Pathologist: 6
Respiratory Therapy Technician: 2
Medical Director: 5
Other Activities Staff: 3
Qualified Social Worker: 2
Medication Aide/Technician: 6
Physical Therapy Assistant: 4
Occupational Therapy Aide: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 80 | 0 | 80 | 24,834 | 91 | 100% | 7.8 |
| Registered Nurse | 21 | 14 | 35 | 6,944 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 20 | 3 | 23 | 6,538 | 91 | 100% | 7.7 |
| Other Dietary Services Staff | 9 | 0 | 9 | 1,716 | 91 | 100% | 5.8 |
| Qualified Activities Professional | 0 | 5 | 5 | 1,317 | 81 | 89% | 11.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,136 | 63 | 69% | 7.8 |
| Other Activities Staff | 0 | 3 | 3 | 1,124 | 76 | 84% | 10.7 |
| Dental Services Staff | 3 | 0 | 3 | 1,066 | 63 | 69% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 948 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 6 | 6 | 778 | 68 | 75% | 6.1 |
| Medication Aide/Technician | 0 | 6 | 6 | 639 | 64 | 70% | 9.7 |
| Dietitian | 1 | 0 | 1 | 523 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 507 | 64 | 70% | 7.9 |
| Qualified Social Worker | 0 | 2 | 2 | 475 | 61 | 67% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 298 | 46 | 51% | 6.4 |
| Nurse Aide in Training | 7 | 0 | 7 | 193 | 6 | 7% | 7.7 |
| Occupational Therapy Aide | 0 | 2 | 2 | 164 | 42 | 46% | 3.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 96 | 38 | 42% | 2.5 |
| Medical Director | 0 | 5 | 5 | 70 | 27 | 30% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 6 | 7% | 8.5 |
Health Inspection History
Inspections
Total health citations
38
Citations per inspection
4.22
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 38 citations resulted from standard inspections; and 18 of 38 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
1 critical citation
0 serious citations
37 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Aug 12, 2025
Corrected
Quality of Care moderate citation
Aug 12, 2025
Corrected
Care Planning moderate citation
Aug 12, 2025
Corrected
Resident Rights moderate citation
Aug 12, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Partnership
Resident Census by Payment Source
104
Total Residents
Medicare
22
(21.2%)
ⓘ
Medicaid
69
(66.3%)
ⓘ
Private Pay/Other
13
(12.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
53% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
13% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
68% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.4%
Percent of long-stay residents whose ability to move independently worsened
18.4%
28% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.0%
23% better than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
17% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.0%
Percent of long-stay high risk residents with pressure ulcers
9.0%
105% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
46% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.0%
Percent of long-stay residents who lose too much weight
9.0%
58% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.0%
Percent of long-stay residents who have depressive symptoms
7.0%
71% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.1%
Percent of long-stay residents who received an antipsychotic medication
18.1%
45% worse than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
19% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.5%
Percent of short-stay residents who newly received an antipsychotic medication
4.5%
227% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.5%
In line with Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$42K
54% higher than Indiana averageIndiana average: $27K
Number of fines
1
28% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$42K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 19, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 19, 2024
$42K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Ambassador Healthcare based on CMS SNF Cost Reports.
Occupancy Rate
70.4%
↑ 8.0pp vs 2022
Net Income
$1,605,648
↑ ~$2.9M vs 2022
Total Payroll
$6,700,963
↑ ~$22K vs 2022
Profit Margin
10.0%
↑ 21.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Indiana Seniors
Get financial aid guidance
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Ambassador Healthcare
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
