Occupancy rate
77%
14% higher than Indiana averageIndiana average: 68%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Indiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ambassador Healthcare
Nursing Home in Indiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ambassador Healthcare
Ambassador Healthcare is a locally managed facility that provides high-quality long-term care, rehabilitation, and specialized nursing services for seniors. It features a secure Memory Care Unit for those with Alzheimer's and dementia, as well as a Healthy Minds Unit for mental health support. The facility also includes a unique inpatient Dialysis Center, the only one of its kind within 50+ miles.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
137
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.4%
Residents per day (avg)
105
Occupancy rate
77.4%
Residents per day (avg)
105
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
66% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
9% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$16.1M
Surplus of revenue
$1.6M
Governmental community
Operated by county authorities.
Home revenue
$16.1M
Surplus of revenue
$1.6M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.5M
137-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
14% higher than Indiana averageOccupied beds
106 / 137
Average residents
70 per day
Facility TypeNursing Home (skilled Nursing Facility)
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026
License Number25-000456-1
CMS Certification Number155490
Ambassador Healthcare is legally operated by Board Of Trustees Of The Flavius J Witham Memorial, and administrated by Jared Glaub.
Profit StatusOTHER
SNF/NF (Combined)
137 units
Total beds
137 units
Staffing
Key information about the people who lead and staff this community.
Medical DirectorDavid DeSantis
Director of NursingDAWN IMEL
Accept Medicaid
Rehabilitation Services
Doctor on Staff
Long Term Care
Specialized Nursing Care
Pulmonary Rehabilitation
Ventilator Unit
Alzheimer’s / Dementia Unit
Wound Prevention
Healthy Minds Unit
Dialysis Center
Fax(765) 855-1087
Specific ProgramsLong-Term Care, Rehabilitation Therapy, Specialized Nursing Care, Pulmonary Rehabilitation, Alzheimer’s Disease & Dementia Unit, Wound Prevention, Healthy Minds Unit, Dialysis Center
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
36 total visits · Indiana avg: 19
Ranked 359th of 388 in Indiana
26
Inspections
Indiana avg: 13
100% above Indiana avg
11
Visits with Citations
Indiana avg: 7
57% above Indiana avg
75
Citations Total
Indiana avg: 34
121% above Indiana avg Ranked 354th of 385
25
Visits without Citations
Indiana avg: 12
108% above Indiana avg
Show Inspection Reports
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
June 20, 2025
Complaint Investigation75 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
71 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Ambassador Healthcare
The most recent inspection on June 20, 2025, found no deficiencies related to a complaint investigation. Prior inspections showed a pattern of deficiencies primarily involving Life Safety Code issues such as fire alarm and sprinkler system maintenance, as well as resident care concerns including pressure ulcer treatment, fall investigations, medication administration safety, and abuse reporting and supervision. Several complaint investigations were substantiated with citations related to pressure ulcer care, fall documentation, medication safety, and failure to protect residents from abuse, including one incident involving immediate jeopardy that was later removed. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s recent inspections indicate some improvement in complaint-related compliance, though Life Safety Code deficiencies have persisted into the latest survey cycle.
Health Inspection History
Inspections
Total health inspections
9
Indiana average 6
Last Health inspection on Aug 2025
Total health citations
38
Indiana average 25
Citations per inspection
4.22
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 38 citations resulted from standard inspections; and 18 of 38 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
1 critical citation
0 serious citations
37 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 12, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 12, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 12, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 12, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 12, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 12, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 12, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 12, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
Adams Woodcrest
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Decatur
143
67.1%
-3%
3.69
+7%
0
2
2.0
0
108
-
-
Adams County Memorial Hospital
$12.2M
$5.6M
46.1%
155747
Adams Heritage
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Monroeville
61
60.7%
-13%
4.12
+20%
0
2
1.0
0
39
A+
-
Adams County Memorial Hospital
$5.1M
$2.5M
49.1%
155729
Addison Pointe Health & Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Chesterton
100
93.0%
+34%
3.16
-8%
1
27
4.5
1
93
-
-
Dobben, Steven
$15.2M
$5.3M
34.8%
155805
Albany Health Care & Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Albany
102
75.5%
+9%
3.51
+2%
0
19
3.2
1
77
-
-
Troxwell, Melanie
$12.3M
$4.3M
35%
155432
Ambassador Healthcare
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Centerville
137
78.1%
+12%
3.56
+4%
1
38
4.2
1
105
-
-
Ambassador Centerville Management, Llc
$16.1M
$5.4M
33.5%
155490
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
201
Employees
146
Contractors
55
Staff to resident ratio
1.93:1
1932592% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
70
Average shift
7.8 hours
0% compared with Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
49,879
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
80
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
14.4%
7,167 contractor hours this quarter
Registered Nurse: 14
Speech Language Pathologist: 6
Medication Aide/Technician: 6
Qualified Activities Professional: 5
Medical Director: 5
Physical Therapy Assistant: 4
Licensed Practical Nurse: 3
Other Activities Staff: 3
Physical Therapy Aide: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 2
Occupational Therapy Aide: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 80 | 0 | 80 | 24,834 | 91 | 100% | 7.8 |
| Registered Nurse | 21 | 14 | 35 | 6,944 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 20 | 3 | 23 | 6,538 | 91 | 100% | 7.7 |
| Other Dietary Services Staff | 9 | 0 | 9 | 1,716 | 91 | 100% | 5.8 |
| Qualified Activities Professional | 0 | 5 | 5 | 1,317 | 81 | 89% | 11.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,136 | 63 | 69% | 7.8 |
| Other Activities Staff | 0 | 3 | 3 | 1,124 | 76 | 84% | 10.7 |
| Dental Services Staff | 3 | 0 | 3 | 1,066 | 63 | 69% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 948 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 6 | 6 | 778 | 68 | 75% | 6.1 |
| Medication Aide/Technician | 0 | 6 | 6 | 639 | 64 | 70% | 9.7 |
| Dietitian | 1 | 0 | 1 | 523 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 507 | 64 | 70% | 7.9 |
| Qualified Social Worker | 0 | 2 | 2 | 475 | 61 | 67% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 298 | 46 | 51% | 6.4 |
| Nurse Aide in Training | 7 | 0 | 7 | 193 | 6 | 7% | 7.7 |
| Occupational Therapy Aide | 0 | 2 | 2 | 164 | 42 | 46% | 3.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 96 | 38 | 42% | 2.5 |
| Medical Director | 0 | 5 | 5 | 70 | 27 | 30% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 6 | 7% | 8.5 |
80 Certified Nursing Assistant
% of Days
100%
35 Registered Nurse
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
9 Other Dietary Services Staff
% of Days
100%
5 Qualified Activities Professional
% of Days
89%
3 Clinical Nurse Specialist
% of Days
69%
3 Other Activities Staff
% of Days
84%
3 Dental Services Staff
% of Days
69%
2 Physical Therapy Aide
% of Days
71%
6 Speech Language Pathologist
% of Days
75%
6 Medication Aide/Technician
% of Days
70%
1 Dietitian
% of Days
71%
1 Administrator
% of Days
70%
2 Qualified Social Worker
% of Days
67%
1 Nurse Practitioner
% of Days
65%
4 Physical Therapy Assistant
% of Days
51%
7 Nurse Aide in Training
% of Days
7%
2 Occupational Therapy Aide
% of Days
46%
2 Respiratory Therapy Technician
% of Days
42%
5 Medical Director
% of Days
30%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
104 residents
Residents by payment source
Medicare
22 residents (21.2%)
Medicaid
69 residents (66.3%)
Private pay or other
13 residents (12.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
53% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
13% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
68% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.4%
Percent of long-stay residents whose ability to move independently worsened
18.4%
28% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.0%
23% better than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
17% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.0%
Percent of long-stay high risk residents with pressure ulcers
9.0%
105% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
46% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.0%
Percent of long-stay residents who lose too much weight
9.0%
58% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.0%
Percent of long-stay residents who have depressive symptoms
7.0%
71% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.1%
Percent of long-stay residents who received an antipsychotic medication
18.1%
45% worse than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
19% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.5%
Percent of short-stay residents who newly received an antipsychotic medication
4.5%
227% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.5%
In line with Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$42K
54% higher than Indiana averageIndiana average: $27K
Number of fines
1
28% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$42K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 19, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 19, 2024
$42K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Ambassador Healthcare based on CMS SNF Cost Reports.
Occupancy Rate
70.4%
↑ 8.0pp vs 2022
Net Income
$1.6M
↑ ~$2.9M vs 2022
Total Payroll
$6.7M
↑ ~$22.3K vs 2022
Profit Margin
10.0%
↑ 21.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Indiana Seniors
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