Arbol Residences in Santa Rosa

Nursing Home

Arbol Residences in Santa Rosa

300 Fountaingrove Pkwy, Santa Rosa, CA 95403 View Map
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Overview of Arbol Residences in Santa Rosa

When your loved ones enter the late chapter of life that needs more than just the occasional help with daily living, Arbol Residences offers more than two decades of reputable and compassionate skilled nursing care, in the Santa Rosa area. Your near and dear will be in the well-trained hands of a licensed and Medicare-certified team that caters to daily living activities in a nursing home facility with medical-grade equipment, so rest assured that residents receive the best possible care.

The newly renovated Arbol boasts living arrangements that provide comfort and security for residents, with transitioning into your loved one’s new nursing home, a process as smooth as butter. Family visits are not only welcome but encouraged, fostering a welcoming community that feels like home, with a touch of luxury thanks to chef-curated meals, various wellness program events, and lush garden areas for peaceful strolls, to stimulate and excite seniors.

(707) 985-7569

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
California average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
California average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
California average: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
California average: 4.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 59m per day

This home provides 42% more nursing time per resident than the state average.

California average: 4h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 13m per day 39m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 26m per day 1h 13m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 59m per day 2h 39m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 51m per day 4h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 13m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 0m per day 30m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 79.7%
Residents per day (avg) 25
Occupancy rate
79.7%
Residents per day (avg)
25

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

72% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

28% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$17.1M
Operating loss
-$2.2M
Proprietary home Corporation
Home revenue
$17,121,422.00
Operating loss
$-2,162,705.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.5M
43.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.8M
Total costs $19.3M
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
90%
Occupied Beds
99 of 110
Percentage of available beds currently in use by residents.
License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
January 28, 2025

Additional licensing details

CMS Certification Number: 555836
County: SONOMA

Ownership & operating entity

Arbol Residences in Santa Rosa is legally operated by BRIGHTWATER SENIOR LIVING GROUP LLC.

Safety & Compliance

Emergency Systems: 24-Hour Emergency Maintenance

Care Services

Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Assisted Living
Memory Care
Short Stay

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Restaurant-Style Dining
Personal Care
Fitness Center
Fitness & Wellness Programs
Beauty Salon
24-Hour Emergency Maintenance
Courtyards
Walking Paths & Gardens
Pet Friendly Lifestyle in Assisted Living
Social Activities
Classes & Clubs

Programs & Activities

Activities
Recreational, intellectual, & cultural activities

Dining & Nutrition

Food Description
Restaurant-Style Dining
Meals Included
Yes
Meal Schedule
Three delicious chef-prepared meals served daily

Types of Care at Arbol Residences in Santa Rosa

Assisted Living Memory Care Skilled Nursing

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

6 visits

Breakdown by visit type

2 total complaint visits

4 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

2 complaint investigations

Investigations can have many visits.

1 official inspection

3 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

1 serious citation

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

2 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

Latest inspection

Date:September 11, 2025
Type:Other

1 deficiency

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Arbol Residences in Santa Rosa

Most inspections found no deficiencies, including the most recent report from September 11, 2025, which was clean and focused on reviewing a resident incident and death report. An earlier pre-licensing inspection on January 10, 2025, identified some deficiencies that were cited on the facility’s license, but no details suggest these were severe or resulted in fines or enforcement actions. The December 12, 2024 report was an ownership change evaluation and did not note any deficiencies. There is a clear improvement over time, with the latest inspection showing compliance after earlier issues. No complaints were reported or substantiated in the available records.

Compare Nursing Homes around Santa Rosa

The information below is reported by the California Department of Social Services and Department of Public Health.
Santa Rosa Post-Acute
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Santa Rosa
99
No
-
45
BILLS, KEVAN
95.0%
$32,496,073.00
$7,659,524.00
23.6%
96.40
3/5
4.1536
2/5
4/5
5/5
1
67
3
+74%
-2%
+12%
Park View Post Acute
SNF

Nursing Homes 24/7 care needed

Santa Rosa
116
No
C
32
-
94.8%
$20,258,594.00
$11,705,277.00
57.8%
108.50
3/5
4.0739
2/5
4/5
5/5
-
54
1
+47%
-3%
+12%
Arbol Residences in Santa Rosa
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Santa Rosa
154
No
A
38
2019 SJB FAMILY TRUST
90.0%
$15,156,168.00
$7,458,340.00
49.2%
25.00
2/5
5.9867
2/5
4/5
3/5
-
37
-
+81%
+42%
+6%
Aa Best Care Homes
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CA 95407
40
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Primrose Alzheimer’s Living Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CA 95403
50
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Living Spaces & Floor Plans

Studio
Studio
One Bedroom
One Bedroom

Places of interest near Arbol Residences in Santa Rosa

Address 3.0 miles from city center — 0.29 miles to nearest hospital (Kaiser Permanente Santa Rosa Medical Center)

Address 300 Fountaingrove Pkwy, Santa Rosa, CA 95403

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

97
Total Staff
95
Employees
2
Contractors
15,582
Total Hours (Quarter)
23
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse157.4 No
Licensed Practical Nurse178.2 Yes
Certified Nursing Assistant467.1 No
Staff by Category
Administration
0 staff
0hs shift avg
Nursing Staff
83 staff
7.4hs shift avg
Physicians & Practitioners
2 staff
7hs shift avg
Therapy Services
9 staff
6.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
2 staff
8.1hs shift avg
Other Services
1 staff
7.5hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
17 contractor hours this quarter
Licensed Practical Nurse: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant460467,42591100%7.1
Licensed Practical Nurse152172,96191100%8.2
Registered Nurse150151,8299099%7.4
RN Director of Nursing5051,3237077%7.4
Other Dietary Services Staff2025286571%8.1
Nurse Practitioner1013684954%7.5
Dental Services Staff1013684954%7.5
Clinical Nurse Specialist1012483943%6.4
Physical Therapy Assistant3032241516%7.7
Speech Language Pathologist2021351213%7.1
Respiratory Therapy Technician3031211618%5.2
Physical Therapy Aide101531011%5.3

Health Inspection History

Inspections
Total health inspections 9

California average 12.5


Last Health inspection on Nov 2025

Total health citations 37
Citations per inspection
4.11

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 37 citations resulted from standard inspections; 10 of 37 resulted from complaint investigations; and 1 of 37 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

37 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Infection Control moderate citation Nov 18, 2025
Corrected

Nutrition moderate citation Nov 18, 2025
Corrected

Pharmacy moderate citation Nov 18, 2025
Corrected

Care Planning moderate citation Nov 18, 2025
Corrected

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
42% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.1
104% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.9%
135% worse than California average

California average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.2%
79% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.9%
16% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.8%
65% better than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.8%
365% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.1%
92% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.5%
14% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
In line with California average

California average: 98.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.3%
In line with California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
77% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.9%
In line with California average

California average: 93.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.2%
In line with California average

California average: 23.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.6%
21% worse than California average

California average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than California average

California average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 44.9%
16% worse than California average

California average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 68.6%
36% better than California average

California average: 50.6%

Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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