Arbol Residences in Santa Rosa

Arbol Residences in Santa Rosa is a Nursing Home in California

Arbol Residences in Santa… is a Nursing Home in California

Arbol Residences in Santa Rosa

300 Fountaingrove Pkwy, Santa Rosa, CA 95403 View Map

Arbol Residences in Santa Rosa is a Nursing Home in California

Arbol Residences in Santa… is a Nursing Home in California

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Overview of Arbol Residences in Santa Rosa

When your loved ones enter the late chapter of life that needs more than just the occasional help with daily living, Arbol Residences offers more than two decades of reputable and compassionate skilled nursing care, in the Santa Rosa area. Your near and dear will be in the well-trained hands of a licensed and Medicare-certified team that caters to daily living activities in a nursing home facility with medical-grade equipment, so rest assured that residents receive the best possible care.

The newly renovated Arbol boasts living arrangements that provide comfort and security for residents, with transitioning into your loved one’s new nursing home, a process as smooth as butter. Family visits are not only welcome but encouraged, fostering a welcoming community that feels like home, with a touch of luxury thanks to chef-curated meals, various wellness program events, and lush garden areas for peaceful strolls, to stimulate and excite seniors.

+1 707-985-7569

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.99/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 79.7%
Residents per day (avg) 25
Occupancy rate
79.7%
Residents per day (avg)
25

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

72% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

28% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$17.1M
Operating loss
-$2.2M
Proprietary home Corporation
Home revenue
$17,121,422.00
Operating loss
$-2,162,705.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.5M
43.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.8M
Total costs $19.3M
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
90%
Occupied Beds
99 of 110
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
January 28, 2025

Additional licensing details

CMS Certification Number: 555836
County: SONOMA

Ownership & operating entity

Arbol Residences in Santa Rosa is legally operated by BRIGHTWATER SENIOR LIVING GROUP LLC.

Safety & Compliance

Emergency Systems: 24-Hour Emergency Maintenance

Care Services

Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Assisted Living
Memory Care
Short Stay

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Restaurant-Style Dining
Personal Care
Fitness Center
Fitness & Wellness Programs
Beauty Salon
24-Hour Emergency Maintenance
Courtyards
Walking Paths & Gardens
Pet Friendly Lifestyle in Assisted Living
Social Activities
Classes & Clubs

Programs & Activities

Activities
Recreational, intellectual, & cultural activities

Dining & Nutrition

Food Description
Restaurant-Style Dining
Meals Included
Yes
Meal Schedule
Three delicious chef-prepared meals served daily

Types of Care at Arbol Residences in Santa Rosa

Assisted Living Memory Care Skilled Nursing

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

6 visits

California average: 14 visits

Breakdown by visit type

2 total complaint visits

4 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

2 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

1 official inspection

California average: 4 official inspections

3 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

1 serious citation

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

2 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Arbol Residences in Santa Rosa

Arbol Residences of Santa Rosa (Facility Number 496804280) is a 740‑type Residential Care Facility for the Elderly that operates under a change‑of‑ownership application. In the December 12, 2024 COMP II interview, Administrator Jasmine Ridenour and the applicant verified identity, signed the required LIC 809 form, and confirmed their understanding of California Code Title 22 regulations, including admission, staffing, emergency preparedness, and complaint procedures. No deficiencies were cited during this telephone interview, and the administrator acknowledged her licensing appeal rights.

On January 10, 2025 a pre‑licensing inspection was conducted without prior notice. The Licensing Program Analyst observed that the facility holds a fire clearance for 110 non‑ambulatory residents (30 bedridden) and 25 hospice residents, and that it maintains an approved dementia plan of operation, infection‑control plan, and disaster‑emergency plan. The three‑story building includes a memory‑care unit with delayed egress and a locked courtyard; furnishings, kitchen supplies, medication rooms, and emergency supplies were adequate, and all posted signage (complaint and ombudsman posters) was current. Fire extinguishers were serviced, hot water met the required temperature, and exits were clear. Several deficiencies were noted and will be cited against the current license (496803905) pending a plan of correction. Once the corrective actions are completed and verified, the analyst will re‑inspect and notify the application unit of the license status.

The September 11, 2025 case‑management inspection reviewed a resident incident and subsequent death report. Administrator Karina Tapia and Health Services Director Cheyenne Flores provided all requested documentation, including care plans, assessments, progress notes, and medical orders. No deficiencies were cited, and the incident was reported to the Department as required. Across all visits, the facility demonstrates a consistent commitment to regulatory compliance, with the only outstanding issues stemming from the pre‑licensing inspection’s deficiencies. The repeated acknowledgment of licensing appeal rights and the thorough documentation of compliance suggest that Arbol Residences is proactively addressing regulatory requirements while maintaining high standards of care for its residents.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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50.10
5/5
3.9849
4/5
4/5
5/5
1
Santa Rosa Post-Acute
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Santa Rosa
99
No
-
45
BILLS, KEVAN
95.0%
$32,496,073.00
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Park View Post Acute
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116
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C
32
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108.50
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4.0739
2/5
4/5
5/5
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Arbol Residences in Santa Rosa
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Santa Rosa
154
No
A
38
2019 SJB FAMILY TRUST
90.0%
$15,156,168.00
$7,458,340.00
49.2%
25.00
2/5
5.9867
2/5
4/5
3/5
-

Living Spaces & Floor Plans

Studio
Studio
One Bedroom
One Bedroom

Places of interest near Arbol Residences in Santa Rosa

Address 3.0 miles from city center

Address 300 Fountaingrove Pkwy, Santa Rosa, CA 95403

Calculate Travel Distance to Arbol Residences in Santa Rosa

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

97
Total Staff
95
Employees
2
Contractors
15,582
Total Hours (Quarter)
23
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse157.4 No
Licensed Practical Nurse178.2 Yes
Certified Nursing Assistant467.1 No
Staff by Category
Administration
0 staff
0hs shift avg
Nursing Staff
83 staff
7.4hs shift avg
Physicians & Practitioners
2 staff
7hs shift avg
Therapy Services
9 staff
6.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
2 staff
8.1hs shift avg
Other Services
1 staff
7.5hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
17 contractor hours this quarter
Licensed Practical Nurse: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant460467,42591100%7.1
Licensed Practical Nurse152172,96191100%8.2
Registered Nurse150151,8299099%7.4
RN Director of Nursing5051,3237077%7.4
Other Dietary Services Staff2025286571%8.1
Nurse Practitioner1013684954%7.5
Dental Services Staff1013684954%7.5
Clinical Nurse Specialist1012483943%6.4
Physical Therapy Assistant3032241516%7.7
Speech Language Pathologist2021351213%7.1
Respiratory Therapy Technician3031211618%5.2
Physical Therapy Aide101531011%5.3

Health Inspection History

Source: CMS Health Citations (Dec 2021 – Nov 2025)

9
Inspections
37
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.11
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
37
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
11
30% of total
Infection Control
4
11% of total
Quality of Life & Care
4
11% of total
Pharmacy Services
3
8% of total
Administration
1
3% of total
Abuse, Neglect & Exploitation
1
3% of total
Citation Sources
Standard Inspections 27
Complaint Investigations 11
State Comparison (CA)
Citations
37
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 18, 2025 D Infection ControlF0880 Corrected
Nov 18, 2025 D NutritionF0812 Corrected
Nov 18, 2025 D PharmacyF0761 Corrected
Nov 18, 2025 D Care PlanningF0658 Corrected
Nov 18, 2025 D Resident RightsF0550 Corrected
Nov 18, 2025 D Resident RightsF0552 Corrected
Nov 18, 2025 D Resident RightsF0578 Corrected
Nov 18, 2025 D Resident RightsF0582 Corrected
Nov 18, 2025 D Resident RightsF0584 Corrected
Feb 10, 2025 E AdministrationF0838 Corrected
Feb 10, 2025 D Infection ControlF0880 Corrected
Feb 10, 2025 E Nursing ServicesF0727 Corrected
Feb 10, 2025 D Quality of CareF0689 Corrected
Jul 25, 2024 D Care PlanningF0656 Corrected
Jun 13, 2024 D Resident RightsF0578 Corrected
May 30, 2024 F NutritionF0812 Corrected
Jan 19, 2024 F Abuse/NeglectF0609 Corrected
Oct 27, 2023 F Infection ControlF0880 Corrected
Oct 27, 2023 F NutritionF0802 Corrected
Oct 27, 2023 E NutritionF0803 Corrected
Oct 27, 2023 F NutritionF0812 Corrected
Oct 27, 2023 E PharmacyF0759 Corrected
Oct 27, 2023 D Quality of CareF0684 Corrected
Oct 27, 2023 D Resident RightsF0561 Corrected
Jan 11, 2023 D Quality of CareF0695 Corrected
Jan 11, 2023 D Care PlanningF0658 Corrected
Dec 06, 2021 E Infection ControlF0880 Corrected
Dec 06, 2021 F Nursing ServicesF0726 Corrected
Dec 06, 2021 F NutritionF0812 Corrected
Dec 06, 2021 E PharmacyF0761 Corrected
Dec 06, 2021 E Quality of CareF0684 Corrected
Dec 06, 2021 D Care PlanningF0656 Corrected
Dec 06, 2021 D Care PlanningF0657 Corrected
Dec 06, 2021 D Resident RightsF0554 Corrected
Dec 06, 2021 F Resident RightsF0585 Corrected
Dec 06, 2021 D Resident RightsF0623 Corrected
Dec 06, 2021 D Resident RightsF0625 Corrected

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.4 Score
42% worse than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
23.1 Score
104% worse than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
25.9%
Lost Too Much Weight
8.1%
Urinary Tract Infection
5.8%
Depressive Symptoms
0.0%
Falls with Major Injury
1.9%
Pneumococcal Vaccine
98.1%
Antipsychotic Use
11.5%
High Risk Residents with Pressure Ulcers
1.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
20.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
95.3% Near average California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.3% 77% better than avg California: 1.5%
Influenza Vaccine
96.9% Near average California: 93.2%

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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