Arbol Residences in Santa Rosa
Arbol Residences in Santa Rosa is a Nursing Home in California
Arbol Residences in Santa… is a Nursing Home in California
Arbol Residences in Santa Rosa
Arbol Residences in Santa Rosa is a Nursing Home in California
Arbol Residences in Santa… is a Nursing Home in California
When your loved ones enter the late chapter of life that needs more than just the occasional help with daily living, Arbol Residences offers more than two decades of reputable and compassionate skilled nursing care, in the Santa Rosa area. Your near and dear will be in the well-trained hands of a licensed and Medicare-certified team that caters to daily living activities in a nursing home facility with medical-grade equipment, so rest assured that residents receive the best possible care.
The newly renovated Arbol boasts living arrangements that provide comfort and security for residents, with transitioning into your loved one’s new nursing home, a process as smooth as butter. Family visits are not only welcome but encouraged, fostering a welcoming community that feels like home, with a touch of luxury thanks to chef-curated meals, various wellness program events, and lush garden areas for peaceful strolls, to stimulate and excite seniors.
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The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
California average: 71%
LICENSEDAdditional licensing details
Ownership & operating entity
Arbol Residences in Santa Rosa is legally operated by BRIGHTWATER SENIOR LIVING GROUP LLC.
Types of Care at Arbol Residences in Santa Rosa
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
4 visits/inspections
1 visits/inspections triggered by complaints
3 other visits
California average: 14 visits/inspections
California average: 12 complaint visits
California average: 3 inspections
Inspection Report Summary for Arbol Residences in Santa Rosa
Arbol Residences of Santa Rosa (Facility Number 496804280) is a 740‑type Residential Care Facility for the Elderly that operates under a change‑of‑ownership application. In the December 12, 2024 COMP II interview, Administrator Jasmine Ridenour and the applicant verified identity, signed the required LIC 809 form, and confirmed their understanding of California Code Title 22 regulations, including admission, staffing, emergency preparedness, and complaint procedures. No deficiencies were cited during this telephone interview, and the administrator acknowledged her licensing appeal rights.
On January 10, 2025 a pre‑licensing inspection was conducted without prior notice. The Licensing Program Analyst observed that the facility holds a fire clearance for 110 non‑ambulatory residents (30 bedridden) and 25 hospice residents, and that it maintains an approved dementia plan of operation, infection‑control plan, and disaster‑emergency plan. The three‑story building includes a memory‑care unit with delayed egress and a locked courtyard; furnishings, kitchen supplies, medication rooms, and emergency supplies were adequate, and all posted signage (complaint and ombudsman posters) was current. Fire extinguishers were serviced, hot water met the required temperature, and exits were clear. Several deficiencies were noted and will be cited against the current license (496803905) pending a plan of correction. Once the corrective actions are completed and verified, the analyst will re‑inspect and notify the application unit of the license status.
The September 11, 2025 case‑management inspection reviewed a resident incident and subsequent death report. Administrator Karina Tapia and Health Services Director Cheyenne Flores provided all requested documentation, including care plans, assessments, progress notes, and medical orders. No deficiencies were cited, and the incident was reported to the Department as required. Across all visits, the facility demonstrates a consistent commitment to regulatory compliance, with the only outstanding issues stemming from the pre‑licensing inspection’s deficiencies. The repeated acknowledgment of licensing appeal rights and the thorough documentation of compliance suggest that Arbol Residences is proactively addressing regulatory requirements while maintaining high standards of care for its residents.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.24/7 care needed
Hospice Care
24/7 care needed
Respite Care
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
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Places of interest near Arbol Residences in Santa Rosa
3.0 miles from city center
300 Fountaingrove Pkwy, Santa Rosa, CA 95403
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 7.4 | No |
| Licensed Practical Nurse | 17 | 8.2 | Yes |
| Certified Nursing Assistant | 46 | 7.1 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 46 | 0 | 46 | 7,425 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 15 | 2 | 17 | 2,961 | 91 | 100% | 8.2 |
| Registered Nurse | 15 | 0 | 15 | 1,829 | 90 | 99% | 7.4 |
| RN Director of Nursing | 5 | 0 | 5 | 1,323 | 70 | 77% | 7.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 528 | 65 | 71% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 368 | 49 | 54% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 368 | 49 | 54% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 248 | 39 | 43% | 6.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 224 | 15 | 16% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 135 | 12 | 13% | 7.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 121 | 16 | 18% | 5.2 |
| Physical Therapy Aide | 1 | 0 | 1 | 53 | 10 | 11% | 5.3 |
Health Inspection History
Source: CMS Health Citations (Dec 2021 – Nov 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (CA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 18, 2025 | D | Infection Control | F0880 | Corrected |
| Nov 18, 2025 | D | Nutrition | F0812 | Corrected |
| Nov 18, 2025 | D | Pharmacy | F0761 | Corrected |
| Nov 18, 2025 | D | Care Planning | F0658 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0550 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0552 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0578 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0582 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0584 | Corrected |
| Feb 10, 2025 | E | Administration | F0838 | Corrected |
| Feb 10, 2025 | D | Infection Control | F0880 | Corrected |
| Feb 10, 2025 | E | Nursing Services | F0727 | Corrected |
| Feb 10, 2025 | D | Quality of Care | F0689 | Corrected |
| Jul 25, 2024 | D | Care Planning | F0656 | Corrected |
| Jun 13, 2024 | D | Resident Rights | F0578 | Corrected |
| May 30, 2024 | F | Nutrition | F0812 | Corrected |
| Jan 19, 2024 | F | Abuse/Neglect | F0609 | Corrected |
| Oct 27, 2023 | F | Infection Control | F0880 | Corrected |
| Oct 27, 2023 | F | Nutrition | F0802 | Corrected |
| Oct 27, 2023 | E | Nutrition | F0803 | Corrected |
| Oct 27, 2023 | F | Nutrition | F0812 | Corrected |
| Oct 27, 2023 | E | Pharmacy | F0759 | Corrected |
| Oct 27, 2023 | D | Quality of Care | F0684 | Corrected |
| Oct 27, 2023 | D | Resident Rights | F0561 | Corrected |
| Jan 11, 2023 | D | Quality of Care | F0695 | Corrected |
| Jan 11, 2023 | D | Care Planning | F0658 | Corrected |
| Dec 06, 2021 | E | Infection Control | F0880 | Corrected |
| Dec 06, 2021 | F | Nursing Services | F0726 | Corrected |
| Dec 06, 2021 | F | Nutrition | F0812 | Corrected |
| Dec 06, 2021 | E | Pharmacy | F0761 | Corrected |
| Dec 06, 2021 | E | Quality of Care | F0684 | Corrected |
| Dec 06, 2021 | D | Care Planning | F0656 | Corrected |
| Dec 06, 2021 | D | Care Planning | F0657 | Corrected |
| Dec 06, 2021 | D | Resident Rights | F0554 | Corrected |
| Dec 06, 2021 | F | Resident Rights | F0585 | Corrected |
| Dec 06, 2021 | D | Resident Rights | F0623 | Corrected |
| Dec 06, 2021 | D | Resident Rights | F0625 | Corrected |
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
- General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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